MC Granite Countertops Charlotte
since 2015
Examples of works performed by MC Granite Countertops Charlotte
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About MC Granite Countertops Charlotte
total score
Exact value: 77.539277 out of 100.
Customer Feedback Score
reviews: 127
YELP
reviews: 17
reviews: 12
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Contact MC Granite Countertops Charlotte for a Free Estimate
2720 Westport Rd, Charlotte, NC 28208
Additional benefits of MC Granite Countertops Charlotte
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Wheelchair accessible entrance
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Appointment required
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Wheelchair accessible
Accepts Credit Cards
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Reviews about MC Granite Countertops Charlotte
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Google (14)
Facebook (5)
Yelp (17)
Trina Legette
Date: 2023-05-10 15:13:12
My experience here was nothing short of amazing. This was my 3rd stop in search of countertops for my kitchen. Monica made the experience easy and explained everything well. She was very hands on and made my experience less nerve-racking. The pricing beat all other quotes and I love the way my kitchen turned out. The installers were amazing as well. All around perfect 10!!!!
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Brittany Boone
Date: 2024-05-20 01:30:33
My new kitchen countertops looks amazing! Initially I started working with a major home improvement store, however, once I checked out the negative reviews of the fabricator they paired me with I changed my mind immediately and began to search out one for myself. (I'm not one to play about service or quality). I came across MC Granite and all of the reviews were completely positive which made me feel super confident in working with them. Sure enough I couldn't be more pleased! As soon as I reached out Spencer responded right back with photos of my options and pricing. I also visited the showroom and looked through the inventory, to make sure I was totally satisfied with my choice. Spencer was extremely knowledgable and PATIENT. I had a ton of questions, he always provided solid answers and he never made me feel like I was asking for too much. On the install day everything went smoothly except for the island, the wrong piece was brought in as there was supposed to be a bit of overhang and there wasn't. I reached out to Spencer and he sent his team out within a few short days to change it out with no problem. To say I'm pleased with the service and my new countertops would be an understatement, I've found my go-to store for all of my future countertop needs! Thanks Spencer and team.
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Brian C. Tribbett
Date: 2022-05-23 15:59:58
We couldn’t be happier with the level of service we received from project manager Spencer. Be sure to ask for him when you decide to contact MC Granite! The quality of installation was great, installers were great, and their template team was spot on with measurements. Prices were great and beat the competition.
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Andrew Sabourin
Date: 2024-12-20 13:03:08
Amazing experience! Spencer and his team were great! Easy to communicate with and flexible! Great install! The recommendation to Jaime was amazing too! Jaime and his team did great tile work! Thanks all!
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Brian Heeke
Date: 2024-06-12 18:56:41
We dropped in to browse selection for a small countertop and ended up finding one quickly (big in-house selection on remnants). Carlos was very helpful and professional throughout the process and we had an order drawn up and placed without any trouble.
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David Jones
Date: 2024-01-23 18:54:45
The team at MC Granite is amazing. The are quick, efficient and very patient with customers! At recent projects they went above and beyond! At renovating and creating the new 500 Club in statesville they met INCREDIBLY difficult timeframes. Thank you Spencer, Rolando and Viviana!
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Angie Ruppard
Date: 2024-11-07 22:09:55
Thank you to William Brenes and the entire team at MC Granite Countertops! I am beyond thrilled with my new quartz bathroom countertops. Our project involved two bathrooms and Will helped me every step of the way….from choosing the right piece of quartz to checking on things during installation. I so appreciated the genuine kindness and professionalism of everyone I met during this process. I will definitely be a repeat customer!
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Victoria Osborne
Date: 2021-10-24 22:13:42
Monica was awesome and the selection can’t be beat. I went to 3 different granite stores and this one won me over due to how easy it was to see and shop their granite collection—super organized and straight-forward, with upfront prices displayed. Monica handed me a price sheet and left me alone to view the options which was so nice to have space to think and not feel rushed/pushed. When I chose my granite she could tell I wasn’t 100% sold and she recommended a similar pattern which I ended up choosing instead and it was perfect. I got my 3 bathroom countertops done in Oct 2020 in Luna Pearl and my kitchen done in Feb 2021 in Silver Sparkle. Purchased sinks from MC as well. Removing 1 star as the bathroom installers came several hours late (not a deal breaker, it happens), however they were so late that I turned my water back on. When they got here they started immediately but flooded my bathroom floor & bedroom carpet when they disconnected the plumbing. I wish they’d checked the water first before starting, but do acknowledge that was my fault too. I did not have the same issue with the kitchen, that install was flawless. Overall I would recommend them and would use them again!
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casey borer
Date: 2024-12-28 18:32:39
I so enjoyed working with Spencer Mr. He was a pleasure to work with and very accommodating, He made sure everything ran smoothly. Spencer’s will be collaborate with me on my next project. I highly recommend him. Casey Borer
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tommy phan
Date: 2024-12-30 15:27:33
Awesome. Highly recommend. I had two kitchen projects done by this company . They did an amazing job. Carlos is my salesman. He is very professional and helpful. Carlos helped me with every details and needs for my kitchen counter top. Price is affordable. Installation is quick with the best quality. Will definitely call Carlos again soon for another project
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Kristy Morganti
Date: 2021-05-22 15:20:01
MC Granite recently installed granite for our outdoor kitchen. They did a terrific job with the installation. The team is highly skilled, and the communication and scheduling was simple and clear. We have worked with several granite companies for various projects and MC Granite is simply the best. Additionally, their pricing is very competitive and the range of products available is vast. I highly recommend MC Granite.
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Melinda Galbreath
Date: 2023-03-13 16:06:29
Our countertops are gorgeous. Jessica was extremely helpful in deciding what would look good. The workmen were courteous and professional, and the final outcome was fantastic. Although there was one hiccup in scheduling, it was quickly resolved.
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Minta Jane Ferguson
Date: 2024-10-11 16:10:03
I had a great experience working with Carlos and the install team with MC Granite. There was some confusion regarding the process and templating appointments, but Carlos was patient and worked with me to get things straight for the best possible outcome. The install team was courteous, respected my property, listened to me regarding preferences for locating sinks and faucets and helped make recommendations. The price was fair and competitive compared to other quotes I received. There were lots of material options and scrap options to pick from and actually ended up helping my budget. They had adequate availability to work with my schedule. Will add photos to the review when the sinks and faucets are completely installed.
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wayne gilliard
Date: 2024-10-11 15:34:41
We recently had our bathroom vanity replaced by MC Granite and could not be happier with the outstanding service they provided and competitive pricing. From our initial visit viewing MC Granite's large inventory of remnants, through selection, templating and installation, everyone was a pleasure to work with. In particular I want to thank you Carlos for your patience (don't know how you put up with us) and professionalism as we worked our way through the selection process. We appreciate you!!
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Efren Lomberaa
Best Granite place in town
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Lisa Janus
We went to MC this past weekend, Monica Saldana was the young lady that helped us. She was wonderful! Helpful, sweet, very friendly, informative, professional and all around a great to work with. I would recommend them to everyone. And the price was also very affordable. Can't wait for the install. Thank you MC! Lisa Janus
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Tome Bowers
They stand behind their service and give you a product you’ll be proud to show your neighbors.
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Erica Byrd Camp
I just had my granite countertop Installed today. And I love it! They where very professional from the start to finish coming exactly when they said they would. Thank you!
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Jim Gabel
This store has it all: great selection, competitive pricing, fantastic customer service, quick turnaround time, and flawless installation. My wife and I purchased three different styles of granite for our kitchen and two bathrooms and we couldn't be happier with the completed look!
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Tommy P.
Date: 2024-12-23 23:45:48
excellent company and top notch customer service. This is my second time using MC Granite for my kitchen counter top project. From start to finish, customer service is excellent. I have Carlos is my sale representative. nothing else but A plus. Carlos is very helpful and details. He answered every question and details in every aspect of this project. The installer crew is excellent and very professional. Can't be happier. I strongly recommend this company to anyone . Thank you
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Daniel P.
Date: 2021-06-29 02:16:34
I will start by saying I am a very detail oriented person and don't tolerate poor workmanship. However the team at MC granite has met all my expectations and more. 1) Very professional from picking out the granite to the install. Called before they arrived and arrived during their window. The office also was easy to reach and returned all my phone calls. 2) Big shoutout to Jose and his install team. They did a terrific job with every detail. I inspected every seam and was very impressed with their precision and attention to detail. They even swept the floor after they were done. Can't say enough good things about Jose and his team. 3) Good pricing and very honest. I actually got a quote for 90 square feet of space based on another companies measurement but after they measured and templated, they got 88 and they adjusted the price accordingly. TLDR: Definitely recommend. Installation team was awesome!
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Chris B.
Date: 2021-03-10 02:34:38
I discovered MC Granite by conducting a search for "quartz countertop installers" on Google. My initial phone call and several follow up calls to MC was with Spencer and Viviana. Whenever I would ask for something, Spencer satisfied my request in a timely manner. My experience with other companies during the estimate process was not nearly as satisfying. Spencer is a person any company would want as the point person or face of the company. I cannot say enough about the service he provided. Viviana exemplified the same eagerness and competency when it came to assisting me and my wife in selecting our quartz slabs. She made sure that we were comfortable with our decisions. Another great employee! The installers were professional, friendly, conscientious and left our kitchen spotless. Our experience was fantastic; and on top of it all, MC was the lower of the three estimates that I secured. Give them a call because you have nothing to lose.
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Ben R.
Date: 2020-06-08 18:23:07
MC Granite just did our quartz countertops & glass subway tile backsplash install. Very professional company to deal with. Ask for Spencer, I got several quotes from other companies and he was by far the most impressive and responds very quickly even after we left the show room. I would recommend them to anyone. Quick leads times, quality product & installation and fantastic customer service.
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Tome B.
Date: 2019-07-14 22:00:33
They stood behind their product and replaced a defective slab after the owner personally inspected the fissure
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Starlyn S.
Date: 2019-07-02 12:46:05
I'm so happy I decided to go look at MC Granite's selection of stone. I googled many granite places around Charlotte, but the unique selection and sample pictures I found on their website pushed me to go take a look. I had been to two other places and left very disappointed and stressed. But Robert at MC helped me out right away. This was my first time ever looking at granite, I didn't know much. He was extremely knowledgeable about the stone and helped me pick out my dream countertops, which ended up being the most beautiful piece of leathered quartzite. Robert helped me with every detail, from picking out the perfect slab, to how the edges could be shaped. He and all of the staff with were easy to talk to and worked with me and my budget. The appointment for the measurements and install went flawlessly as well. The guys were professional, called to say they were on their way, worked fast, and cleaned up. I recommend MC granite to everyone looking for unique stone, a no pressure visit, and friendly comfortable environment.
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Michelle W.
Date: 2018-12-14 17:56:28
MC Granite is exceeding my expectations every way. They have huge selection in stock and customer service is excellent. Robert and Viviana are very knowledgeable and helpful. Plus, they have lifetime warranty. I highly recommend this company.
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Mena F.
Date: 2020-02-11 04:09:18
Since my previous review the business has contacted me and completely rectified the issue. They have replaced the cracked slab and completed my fireplace. I am thrilled with the finish product and that they cared enough to fix things and make it right. I would recommend any business who takes pride in their craft and reputation. Thank you again guys.
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Mike H.
Date: 2016-08-12 19:10:55
I can't really post about this companies installation, but I can say my wife and I were really impressed with their knowledge of their products. James Hahn and his associate took time to show us the granite slabs and to give us a quote for granite counter tops. Regardless if we purchase or not, Thanks for your time. Michael Hiser
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Cindy B.
Date: 2023-10-10 23:07:48
The granite is nice but the seem isn't great and what really was aweful was that once the installers arrived and got half way done, told me that they had to do the cut out for my cooktop IN THE HOUSE! Do you know how much dust this creates? I contacted Spenser and he seemed to care less. They had no way to protect my home, dishes, food, etc and I had to put up sheets all around my kitchen to try and contain the dust. It didn't help as we now have a layer of dust throughout the home! And my expensive, auto-easy close drawers no longer close easy! I wiped them all down but found that when they put the drawers back they broke a piece off. The installers didn't even tell us. It's funny how they are very nice until the moment you pay them! I had driven up there (45 minutes) to see the layout the day before the install. When I got home Spenser called me to say they needed my sink to measure it or they couldn't do the install. I asked why this was never mentioned to me previously or even that morning but he simply said the guys who came out to do the templates told me. They did NOT and if they did; don't you think I would have brought it with me? There was no apology and in fact, the opposite! hSpenser took the side of his worker and again repeated I was told. Well, it's done now but this is why I would not recommend them .
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Gloria H.
Date: 2022-06-11 17:31:43
It all starts out sweet until it gets specific and money is in hand then you are left feeling like a victim at at the hands of the "professional" I agree with many of the complaints I have read. The smiles become infuriated comments such as "you don't know what you are talking about" I had a choice. Lesson learned at my expense.
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Debbie S.
Date: 2022-03-21 15:54:09
Unfortunately we are very dissatisfied with our countertops. I selected this company based on its positive reviews and at first the process was great. They held our slabs for us for an extended amount of time and the rep was very responsive throughout the entire process. I couldn't have been more pleased. Then our slabs got installed. To give a little bit of info, we selected a pre-honed slab for the bathrooms and a glossy slab for the kitchen. They told us they could hone the slab but I had no idea what that entailed. Basically they used a hand tool to hone the slab and you could see ALL of the swirls marks. We sent photos to them and they sent out a few guys who then proceeded to dump a bunch of vinegar over our entire 10' kitchen island slab. They then asked me if that was better. Which of course it wasn't, you just rubbed vinegar over the slab.. that was not a fix for machinery marks on marble. They then wanted to rip out the slab and bring it back to the warehouse to give it a second shot and fix it but that wasn't an options for us for we were trying to get occupancy and what's to guarantee they wouldn't have messed up our cabinets in the process. Everything had gone terribly wrong with our build so we weren't trusting this as an option. We then consulted a professional and they said we needed a restoration company to come in to fix it. After that info we tried to settle by getting our honing fee reimbursed but they stopped responding to us and this was never resolved. So now our once beautiful piece of expensive marble has a bunch of swirl marks in it. It bothers me every time I look at it. Also, none of our backsplashes were sealed against the wall and we had to call them back out to do that. Needless to say, I would just like the reimbursement of whatever it would cost us to get this fixed by a restoration company and then the amount it will cost to get it resealed. That seems reasonable considering how much we paid for this slab, only to end up with crap.
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Bianca A.
Date: 2021-02-06 15:39:33
Very unprofessional company!! They cancelled two in home estimates. Total waste of time which delayed my renovation.
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P S.
Date: 2019-12-14 16:51:28
I will never do business with this company again! They forgot to schedule a second appt. to have the kitchen measurements done for the granite. I had to take a whole day off work at the last minute the day before the Saturday install. Then the installers ran out of caulking and didn't go to the store 10 minutes away so they could come back and finish the job. They just left my house! Afterwards, they compounded the problem by drafting $908 from my checking acct that I didn't owe and didn't warn me first. It took 5 business days to get my money back. Then I asked for an invoice for the sink drop-in plumber fee several times within 2 weeks for the plumber they recommended and didn't receive it. I kept being told they would send the invoice the same day. I finally drove over 20 miles one way out of my way last Saturday to get the invoice. They blamed it on the accounting dept. because the cash had been drafted from my account in error a week after the full install price had already been paid. I was told that they "they're going to see what they can do for me since I had such a bad experience". I am still waiting for that call back a week later....you decide...
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Tom B.
Date: 2019-06-05 19:59:44
Our delivered granite has a crack that MCG says is a natural fissure. But it wasn't there when first delivered, showed up during installation and twisting for the slide in oven in island.
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Sara P.
Date: 2019-02-12 21:25:16
Called several times to a project going, sadly my calls weren't returned and I felt like I was chasing them down to give them my business. Decided to go somewhere else.
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Daniel W.
Date: 2019-01-05 17:59:27
We had counter tops installed in every bathroom and kitchen in our house. In one of our bathrooms the seal and completely cracked against the wall and they forgot to apply the sealer on the back splash. You would think after spending thousands of dollars it would be a quality service. We called and have tried to get them to come and repair the work and they set us up with a service appointment that Spencer told us a window of 11-12 pm on Saturday. As 12pm came around I called them and they said the guys were still at another job. Spoke to Robert who said they probably not get to you today. Great so I wasted my whole Saturday waiting for a repair that should have been done correctly the first time. On Saturday I ended up calling YOU to find out what time you would be arriving and you didn't have an answer. I was also informed by Robert that you could come at 5pm and then I was told that's not possible. There is no communication with the 3 people that work there.
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2720 Westport Rd, Charlotte, NC 28208