

Marble Granite Direct, Inc.
since 1995
Examples of works performed by Marble Granite Direct, Inc.


















About Marble Granite Direct, Inc.
total score
Exact value: 38.584206 out of 100.
Do you want to improve your apartment functionality? New kitchen or vanity countertops will be a breath of fresh air for houses. Marble Granite Direct, Inc. is a trusted manufacturer of stone furniture. It is ready to fabricate custom countertops with original patterns that will serve for dozens of years and please with appealing appearances. Individual drafts serve as the basis for furniture fabrication. Stones’ physical properties are preserved due to careful money processing in accordance with technology. Clients choose from a wide catalog of patterns to match room interiors. Ready-made countertops are delivered and installed on site.
Customer Feedback Score
4.3
reviews: 121
4.6
reviews: 91
YELP
2.9
reviews: 22
4.1
reviews: 8
CoCo
n/a
reviews: n/a
Mystery Shopper Report
1.6
Staff friendliness
3
Staff friendliness
We rate the staff friendliness of Marble Granite Direct, Inc. as Good. According to our mystery shopper research, the staff at Marble Granite Direct, Inc. demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Marble Granite Direct, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Marble Granite Direct, Inc. directly to better understand their approach to customer service.
Staff Expertise
3
Staff Expertise
We rate the staff expertise of Marble Granite Direct, Inc. as Good. The staff member from Marble Granite Direct, Inc. who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Marble Granite Direct, Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Company Age
Marble Granite Direct, Inc. is a legacy company, established in 1995. According to our research, Marble Granite Direct, Inc. has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Marble Granite Direct, Inc. directly to confirm the details.
Own Office
5
Own Office
We note that Marble Granite Direct, Inc. has a dedicated office. Our research revealed that Marble Granite Direct, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Marble Granite Direct, Inc. directly to confirm the latest details.
Own Production
0
Own Production
We were unable to confirm whether Marble Granite Direct, Inc. has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Marble Granite Direct, Inc. operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Marble Granite Direct, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Marble Granite Direct, Inc. directly for more information.
Veterans Discount
0
Veterans Discount
We were unable to confirm whether Marble Granite Direct, Inc. offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Marble Granite Direct, Inc. provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Marble Granite Direct, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Marble Granite Direct, Inc. directly for more information.
Production time
1.4
Production time
We rate the production time of Marble Granite Direct, Inc. as Very Slow. Our research revealed that Marble Granite Direct, Inc. quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Marble Granite Direct, Inc. before starting a project. Important: Our evaluation is based on information provided by Marble Granite Direct, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Marble Granite Direct, Inc..
Deposit Level
3
Deposit Level
We rate the deposit level of Marble Granite Direct, Inc. as Standard. Marble Granite Direct, Inc. requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Marble Granite Direct, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Marble Granite Direct, Inc..
Quote Time
0
Quote Time
We did not receive quote preparation data from Marble Granite Direct, Inc.. Unfortunately, Marble Granite Direct, Inc. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Marble Granite Direct, Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Marble Granite Direct, Inc. directly to clarify timelines and conditions.
Affordability
0
Affordability
We did not receive pricing information from Marble Granite Direct, Inc.. Unfortunately, Marble Granite Direct, Inc. did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Marble Granite Direct, Inc., which is recognized in our rankings for other parameters. We recommend reaching out to Marble Granite Direct, Inc. directly to obtain pricing details and further information.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Marble Granite Direct, Inc. for a Free Estimate

8290 S Holly St Ste C, Centennial, CO 80122
Additional benefits of Marble Granite Direct, Inc.
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Granite supplier
Countertop store
Home improvement store
Kitchen remodeler
Reviews about Marble Granite Direct, Inc.
All (45)
Google (13)
Facebook (5)
Yelp (27)

Irene Miller
Date: 2024-03-08 21:11:12
Ardash and the instillation team of Fernando & Phil were amazing from start to finish! Our granite countertops were installed super fast and professionally without a single problem. We are extremely happy with our new beautiful counters. We highly recommend this wonderful business!
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Scarlett Burns
Date: 2022-09-10 00:09:14
Working with Ardash and Marble Granite Direct was a great experience. They have a large selection of granite and quartz to choose from, and once we decided on what we wanted we were able to go see the slab before it was templated and cut. Install was fast, professional and well done. The end result looks great, and it was even installed a few days earlier than originally planned. A wonderful start to our kitchen remodel. Very happy with our experience and would be happy to use them again in the future.
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Tammie Reeves
Date: 2024-08-21 23:11:19
I ordered countertops for my kitchen, Ardash was my sells person… he is the rudest, most disrespectful human I have dealt with… he lies, doesn’t keep you informed on what is going on during process, he tells you one thing and then doesn’t follow through. He doesn’t feel that women should talk.. when asking questions he jumps all over you.. if he even acknowledges that you are talking…doesn’t feel the customer needs to ask questions…his customer service is so subpar …I will never use or suggest any one use this company. They don’t want you to use your own contractor, yet the ones he supplies DO NOT do the job correctly and then he wants to charge you to fix his contractors mistakes. I highly suggest you don’t use this company… you won’t be happy.
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Briana
Date: 2024-08-22 12:41:40
I love our counters and would highly recommend Marble Granite Direct! Pricing is competitive and they were easy to work with. The install team was fantastic, they were very professional and knowledgeable. I couldn’t believe how quickly the counters went in. And fit perfectly! I have already recommended them to my friends and will hopefully use them again in the future.
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Allen W
Date: 2023-06-13 19:17:47
Ardash and his installation crew are absolutely amazing. So professional and detailed. The installers are 5 star in my book. Awesome job and great customer service. They are dedicated to make your project a life time memory.
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Bruce O'Malley
Date: 2023-07-01 14:45:29
We want to thank Marble Granite Direct for a great job, done at a good price and on time. Ardash is very organized and an excellent communicator, so we always knew where we stood in the process. We would certainly recommend them.
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Kathy Davanzo
Date: 2024-10-03 16:28:02
As a Realtor and Designer, I have renovated many properties and used many fabricators to install granite, quartz, and quartzite. We are very impressed with the quality of the work by Marble Granite Direct! Ardash is extremely professional and helpful and Carlos' expertise and experience made this difficult install perfect!!!!
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Erik Frandsen
Date: 2024-02-19 23:50:50
Marble Granite Direct helped replace our kitchen countertops with quartz. Ardash was extremely knowledgeable and patient throughout the process of selecting our countertop. He was an excellent communicator throughout the process. On installation day, Fernando and his Team did a thorough job removing our former counters and installing the new quartz. Overall I would highly recommend Marble Granite Direct and their Team. Skilled, knowledgeable, friendly and perform excellent work.
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Tiffany Williams
Date: 2023-02-03 21:59:21
MGDirect was an amazing company to work with during our kitchen remodel. Ardash and his team are so professional and overall just great to work with. Wonderful product from showroom to my kitchen! We just love that the counter tops were the icing on the cake! Thank you guys!
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Frank DiSante
Date: 2022-01-15 05:32:16
Working with Ardash at Marble Granite Direct was a very satisfying experience in remodeling our kitchen countertops. After he completed a layout for us, and directed us to numerous local granite importers for up- close viewing of whole slabs, he graciously produced bids for all the granite finalists on our wish list. We were very satisfied with the range of bids and made our choice. The fabrication went smoothly and all of our little idea changes were handled with grace. We are very pleased with the entire process from initial ideas to installation.
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Kamian Jensen
Date: 2024-06-06 23:07:05
We had a wonderful experience working with Ardash and the installation crew from Marble Granite Direct. I came in with dimensions of what I needed and he understood exactly what I wanted and drew up a quick sketch. The showroom has a variety of materials to choose from and he sent me a quote the next day. He had me choose 6 or 7 materials for the quote so I'd be able to pick something within my budget. The installation crew was thorough and professional. I am very happy with the finished product!
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Chelsea Simcox
Date: 2023-11-09 21:10:04
Ardash (project manager) and Mauricio (installer) were an absolute pleasure to work with. Ardash was communicative and professional from start to finish. Mauricio was efficient, professional and did a fantastic job with the install. I’d highly recommend this company for any countertop project. Bravo!
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Alan A.
Date: 2024-07-31 21:49:13
We’ve used Marble Granite Direct twice and have been very happy with the price, quality of the products, and the install crews. Ardash was great to work with and found a solution for a window sill that required a 2cm piece of stone which is no longer produced by supplying a sample he had on hand. We will definitely use him again for future projects.
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Suzie Foster
Buyer beware…I had my countertops replaced in December, don’t get me wrong, they are beautiful. However, since 4 months in, I’ve had issues with the work that was done. In the spring, I reached out to Ardash about an issue with the seam cracking. He sent a team out to redo the seam and while they were here, I showed them how my dishwasher was no longer connected to the counter. They repaired the seam and added a screw for the dishwasher. A few months later in early July, I called Ardash back. The other seam had the same issue and now my faucet was coming loose. They had contracted a plumber, but said the faucet was no longer his issue. We scheduled for the crew to come back to fix the seam. Shortly before they got here, I had an emergency and had to take son to ER. Talked to Ardash and asked him to find out when they could come back. Never heard from him. Tonight while doing dishes, my faucet totally snapped. My seam is still a mess. I am so disgusted that things are falling apart not even a year after spending all the money to have my kitchen done. I am off to buy a new faucet and have a reliable plumber install. Buyer beware - normal use of a kitchen should not see these issues. While the product may be beautiful, the workmanship is definitely not. So many other companies to choose from - go elsewhere.
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Kathy Tourtelot
I had a wonderful experience using MGD for my countertops in my kitchen remodel. I found exactly what I wanted from their full range of choices. I am extremely happy with the sink I purchased also. Ardash was knowledgeable and very helpful throughout the buying, measuring and installation process. When I ran into a post-installation issue, caused by kitchen contractor not MGD, he was able to refer me to a specialist who handled the problem easily and quickly. I highly recommend MGD to all customers looking for stone products for their home.
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Rita Bhasin
Great and friendly service. Ardash really knows his products! Installation was fast and smooth.
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Paula Davis
I had granite issues with a recent install, and the focal point of my kitchen (the island) had at least 5 large defects. The patches were very apparent. Although the staff in the store and the install personnel were courteous, they were unable to resolve it. I spoke to the owner on the phone, and when I asked if he would offer me a discount, he became belligerent and abusive. I paid my bill in full and moved on. I do not recommend this business, and will never use them again.
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Amy Dougan Butz
Everything from product selection to installation was seamless, fast and inexpensive. Working with Carol was a delight! She helped me immediately narrow down the choices within my budget then exceeded my expectations when I received my quote. The follow through from the owner, George, was the unexpected but very much appreciated customer service. Carlos and Elias were quick with installation and a pleasure to have in my home. I love my new master bath and laundry room countertops and couldn't be more pleased with my experience from Marble Granite Direct. THANK YOU!
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Karen D.
Date: 2024-11-12 04:59:18
Everyone was fantastic from the first time we walked into Marble Granite Direct until the job was done! They have many samples in the shop but it was fun to go to Denver and choose our quartz from slabs. We were happy with the pricing and the process was clearly explained. The installation was very careful, precise, and neat. All our needs were met and they recommended a great plumber too. Thank you - we love it!
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Shelley M.
Date: 2023-10-08 14:26:59
We received very good service and love our new granite countertop and tile backsplash. Ardash was thorough and paid attention to detail. Michael and Marisio did quality work. We are very pleased.
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Kenneth M.
Date: 2023-03-29 20:29:31
Working on a major kitchen remodel and chose Marble granite direct for our new countertops. Ardash was our salesman and project coordinator, he gave us a list of granite wholesalers where we could go to see full slabs of granite instead of just samples. We chose a granite that was perfect for us, then Ardash gave us a cost estimate and timeline. He called in advance of anything happening and beat his timeline by several days I believe Ardash to be an honest man of integrity and would recommend him to friends and family. Hopefully I can post pictures later but now we are getting new floors and it's a mess
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Tiffany W.
Date: 2023-02-01 18:52:25
We just finished having our kitchen remodeled and used MGD for our countertops. Quarts island and Granite on the premiter. I could not be happier with how amazing it looks, how fast the install went and how wonderful everyone was to work with. Ardash made this so easy, he had great suggestions, and his team of workers were very professional. I would highley recommend them for anything countertops. Right down to the price and the quality everything was perfect. Thank you!
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Amy E.
Date: 2021-02-18 20:13:36
We had a fantastic experience with Marble Granite Direct from initially dropping in the store through installation. The prices were lower than we anticipated and the installer is the kindest person we've met throughout renovating our kitchen! We would recommend MGD to anyone.
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Simon W.
Date: 2020-08-24 13:21:44
My wife and I just had our quartz countertops installed with MGD and they look fantastic! We couldn't be happier with them and Ardash and his team were great to work with - outstanding customer service and very professional. We visited 5 other places when we were shopping around and not only was Ardash the quickest to give us a quote (every other store liked to upsell us and really wasted a lot of our time), but they will truly beat anyone's price on the same product from other shops. The installation team was also excellent. They were extremely nice, friendly, professional and did an outstanding job with install. We had one minor issue come up and they came back the next day without hesitation to fix it. We're 2 months in already with our countertops and we've received so many compliments. Thank you again!
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Susanna S.
Date: 2018-11-14 00:23:19
I had a hard time finding a company that deals granite countertops as well as tile backsplash. I was frustrated but drove past Marble Granite Direct and thought I would stop in. Ardash was helpful and answered all my questions. While they don't carry the tile, they recommended numerous tile showrooms they buy from and then coordinate the demolition and instillation. We decided on a quartz that was really affordable and Ardash ordered the backsplash tile from Daltile. The work was done quickly and looks great! I'm really glad I gave the small company a chance!
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Eric L.
Date: 2018-10-23 03:52:18
I recently renovated my master bath and was in need of a reasonably priced quartz countertop for my bathroom vanities. I decided to give Marble Granite Direct a shot because they are local and I was on a short deadline. I worked with Ardash, who was very friendly and receptive to our needs. We were able to save on cost considerably by going with a remnant option. Ardash quoted us at about 1 1/2 to 2 weeks from purchase date to installation. He remained in constant contact with us throughout the process and met our tight deadline. I'm very happy with the service provided by Marble Granite Direct and would definitely use them again on future projects. Signed, A very happy customer!!!
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Reece P.
Date: 2018-09-28 21:50:01
Wow. Just wow. This place was in and out and my countertops look so amazing! They had great customer service and were so great with prices and helping me find out hat would work best for my family. When I went in to pick out my style of counter I gave them a little background. They found something under budget and it works great with my family. They have some really nice counters and a variety of choices. They help you pick the perfect counter down to the smallest detail. They really did impress me. Our kitchen and bathrooms look great and I would easily refer them to anyone looking to get their counter done. I would have to give credit to Ardash and his excellent customer service, he really was the one behind it all.
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Amy B.
Date: 2017-03-01 16:11:38
Everything from product selection to installation was seamless, fast and inexpensive. Working with Carol was a delight! She helped me immediately narrow down the choices within my budget then exceeded my expectations when I received my quote. The follow through from the owner, George, was the unexpected but very much appreciated customer service. Carlos and Elias were quick with installation and a pleasure to have in my home. I love my new master bath and laundry room countertops and couldn't be more pleased with my experience from Marble Granite Direct. THANK YOU!
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Kelly S.
Date: 2017-02-01 18:38:02
Service and satisfaction at its best and competitive pricing too! I could not be happier with my experience at Marble Granite Direct. From the first moment I walked in the showroom Carol was incredibly helpful and she continued to be throughout the entire process. The fabricators Carlos and Elias are true craftsman and great to work with! I was even contacted by George, the store owner throughout the process to make sure I had the information I needed. In a day when service doesn't seen to matter this company has not forgotten how to do things right but best of all they know their business from pricing to installation. They will not disappoint!
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Rob M.
Date: 2016-04-13 17:52:12
The folks at Marble Granite Direct are great. We places slab granite throughout our home at a price that would have likely not given us slab with other vendors. George and his team were very consultative with us, and provided us options we didn't believe to be in our budget. When it came time to sell, our home sold high and fast in large part due to the quality granite job done by MGD. Am planning on another project with them in our new home!
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Jessica B.
Date: 2016-04-13 01:44:01
Working with MGD was a great experience! We just finished redoing our entire kitchen and I could not be happier. We worked with The Stone Collection for our stone but template, fabrication, demo and installation was amazing. Carlos and Elias were so professional and polite. They were prompt and made sure the granite was exactly the way I wanted it. Carlos even came back to repair a small chip we made only two days after. I think their pricing is competitive and fabrication cannot be beat!
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Todd S.
Date: 2022-12-10 14:56:26
We waited four years to select a granite for our countertops. They are knowledgeable, and followed up on. We felt like we could trust him, given the fair amount of money that we were prepared to spend.
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Carin C.
Date: 2024-10-23 17:51:58
We recently hired Marble Granite Direct to install new countertops for us. The slab (which came from Granite Imports) looks beautiful. However, the damage/repairs left behind after the install exceeded what we felt was necessary and/or acceptable: large holes in the walls, cracked cabinet, chunk out of the pantry door, metal hardware from the sink left scattered in the front yard (which would have destroyed the lawn mower if we hadn't found it all).
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Canada F.
Date: 2023-02-23 23:26:53
The granite they installed looks beautiful, but there were some issues along the way. I really liked how we were given estimates on many different slabs which was very helpful, and the price was fair. We were told that they would hook everything back up, turns out everything only meant the sink, not electrical or the gas stove. The handyman (not a plumber like they called him) was only able to hook up the sink. The demo people got a little carried away and broke some of the wires on the outlet and dented the walls. We had to hire an electrician to fix things. We had to hire a plumber to hook up the gas stove. The installers did a good job overall but the got a little carried away with caulk and it was on the walls where it shouldn't be.
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Jim A.
Date: 2017-08-14 18:55:11
Let me start by saying the initial sales meeting went OK. They matched the upfront price of a competitor and made glowing promises about the installation being the factor that would put them over the top. Once you write the check, go pick out your slabs, then schedule the appointment their interest in you wanes. I had to make NUMEROUS calls and leave messages about when measurements and installation could occur after promises of returned calls. Carlos did meet with us at Dal-Tile to look at potential layouts based on our estimations for kitchen and 2 bathrooms. Because the remodel included 2 bathrooms upstairs first and kitchen after we had to pay an additional trip charge because they can't measure until cabinets are in, fine, but to pay $100 seems excessive for a drive by & tape measure pull. Install went off without a hitch until we tried to install our stove and the opening wasn't big enough. Carlos had to come back and shave off enough counter to let a stove fit. After he left my wife called Marble Granite Direct to inquire when the rest of our unused 2nd slab would be returned to us. She was told 'It was turned into dust.' I have since called and left messages to please return a call to my wife or I (left 4 contact numbers) and have not heard back to date. I doubt we ever will because I am guessing they sold my remaining slab to someone else and can't give it to us. I really don't have any other explanation as to where it is because they will not return our calls. Choose another place to do business with unless you like to do all of your own legwork and follow-up and still pay them.
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Sunita M.
Date: 2016-09-14 18:12:09
We have been saving money to do our kitchen for a very long and time and we chose to go with Marble Granite Direct instead of a big store like Home Depot or Lowe's because we thought we would get better service. Although the installers we friendly and eventually finished the work, we encountered many problems such as them not showing up on the day planned or being late, leaving a dent in our brand new door, not cleaning up (we spent hours vacuuming, wiping and using a razor to get excess caulk out of our cabinets and off our window), and so on. When I tried to call the owner George to voice my concerns, he actually yelled at me almost the entire time, even telling me "This stuff happens sometimes" about the dent in the door. I couldn't believe that he would talk like that to a customer who is spending their hard earned money with his company. We have had almost every part of our house remodeled and we have never had service like this so it was a big disappointment. I understand sometimes things just happen and I would never leave a bad Yelp review if the owner showed even a little sympathy but sadly this was not the case.
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Leo R.
Date: 2025-02-12 20:04:35
The most frustrating experience with any company I have experienced. Period. First Ardash, the manager and only representative in the office, makes promises which are not able to be executed in the field. The installation team themselves agreed that there is a disconnect in this regard. No doubt transparency up front is woefully lacking. The workmanship on our tile backsplash was incredibly bad, and the mess left behind in our home was severe, and quite frankly disrespectful. Still, we are trying to get our new carpets and floors cleaned. Apparently one random blanket on the floor was sufficient to enough to prevent a mess. Paint damage occurred to areas they were not even working on, and cracks appeared on our new cabinets. Despite our continued communication with Ardash regarding multiple issues, we would have expected a visit by the owner George, but that did not happen either. Yes, we had phone conversations with him, but surely, he should have made the effort to come to our home? His position throughout the process was defensive and not apologetic at all. They have been posted onto our community Facebook group as a company to avoid (660 homes). Punish these guys with your pocketbook, after all what more can one do? Avoid like the plague folks!
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B P.
Date: 2024-01-19 22:39:30
Checklist!?! Not at all. How can you determine I did not use your business by my initials? As in new ownership...it's not run by the people that made this business reputable many years ago. You took no responsibility and would not listen to our concerns about the install and damage. This review is for people to be aware of what they may be facing using your company. I have no reason to lie about my experience. However, you do. Have a good day.
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Fariba J.
Date: 2022-06-08 20:37:28
poor workmanship and breach of their contract. did not come to see the finished work to see how badly the granite countertops are installed, and refuses to correct the damage as per their contract.
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P T.
Date: 2017-05-11 15:36:30
CUSTOMER BEWARE!!!!!! I compare this company to frontier airlines....they nickle and dime you for everything. Sure the granite slab might come back cheaper, but by the time you have to pay for everything else that comes with it...i.e. cook top removal, re-installation, faucet removal, installation, you end up spending WAY more money then anticipated. George the owner is THE WORST with customer service and doesn't care if you as a customer are completely unhappy with the work. CAUTION!!!! If you are going from tile granite to slab that you aren't trading say 4 inches of back splash with 4 inches of back splash...you must add at least 2 inches of back splash extra with slab to cover up existing area. Information that would have been great to have before the fact. Now we are stuck with shoty work and a mediocre kitchen with an above back splash that looks like something a toddler would have completed. Sure the granite installation itself is fine, but the headache, massive extra cost with other items (we aren't handy people), and the complete disrespect and disregard George has towards customers is Appalling. Take your business elsewhere....there are other local small businesses I'm sure that would be happy to treat you like a customer should be treated.
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Melissa P.
Date: 2017-04-28 23:13:29
Do not use this company! As In, use anyone else but this company!! We bought and paid for a quartz slab. When they installed it, they tried to pull one over on us and did not even give us close to what we paid for. And they just hoped we wouldn't notice... They said they'd find us a new piece, never heard back. We called again, they said we could come look at pieces. We went, picked one out, got a call later that that piece was unavailable.... seriously??? Now figuring out what to do. Just want our money back and to be done with this incredibly dishonest and unprofessional company!! Can't we give - negative stars cause one star isn't even close to being earned.
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Robert T.
Date: 2017-04-21 11:53:06
An update to my "turned out beautiful and flawless" posting.. found an 8 inch and growing crack in the corner of one of the countertops, and noticed that the shims supporting the main section of my island are not even touching the granite, and will probably break soon. Very dissapointed.
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Matea F.
Date: 2016-09-28 01:25:58
We went with this neighborhood shop for our last puzzle piece in the renovations- kitchen countertops ONLY because they had the shortest wait(they promised 2-3wks!). They had a mediocre selection of materials, but we found the material we were looking for specifically. This company is extremely unorganized! It took several days, and numerous visits to the store to even get the contract going. The employees, while very friendly, were not very efficient. Between the two staff members we dealt with directly, there seemed to be a lot of miscommunication, which resulted in numerous emails, calls, confirmations & re-confirmations... Meanwhile the price of the initial estimate kept rising! We finally just drove over, again, to sign the paperwork and get our dates on the books(install of the countertops supposedly follows a contract signing date, even more the reason we resented the endless back-and-fourth!). They disregarded the promised dates the minute we signed their contract, claiming they don't make any promises. Whaaat!? In retrospect, we should have just walked away after the first handful of bad impressions. FYI: It took three times the promised/estimated time frame to even get the templating. Still waiting on the actual instalation...
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Melisha G.
Date: 2016-03-09 05:01:02
I would strongly not recommend this company. The manager Carole is a little too old to handle all that this company has going on...I don't think she knows if she's coming or going. Once you sign a contract you will never oh maybe get your measurement when they decide to get to it. I was told your next in line... For weeks when they finally do you have to wait another 2 weeks for install. While the installation wasn't too bad there were several issues on the stone I wanted to address. But the owner George Spiska never would return my calls come to find out he doesn't even resident in this state he's in Florida if I knew that I would never done business with this company.
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Calvin M.
Date: 2015-08-08 19:28:26
I would not use Marble Granite Direct again. It started with the poor scheduling of when we would get the templating done. We originally told it would be in two weeks. Leading up to them doing the templating it was continually "there are other people in front of you." At one point I was told we were next on the list. One week later, there were a couple of others in front of us. We were told the templating would only take about 15 minutes. Now that I know what they do and for a good job to be done it probably should be more like 2 hours. When they finally came out to install them, there were more issues. The counters were not quite level so they had about a half inch gap where they shimmed the countertop at the end of the peninsula. On top of that, they put a small hole into the cabinet. I had to get those things fixed. Now I am replacing my stove and started measuring the countertops on each side. There is a difference of half an inch. The slide in range is really going to show that the templating was done poorly and the manufacturing of the countertops were done poorly. Would I go back. You couldn't pay me to use Marble Granite Direct again.
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8290 S Holly St Ste C, Centennial, CO 80122