Marble Craft
since 1999
Examples of works performed by Marble Craft
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About Marble Craft — Ranked №3 Countertop Fabricator and Installer in College Station, TX
total score
Exact value: 54.498201 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Marble Craft, founded in 1999, ranked number 3 in College Station, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Marble Craft among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Marble Craft: Total Score & Key Ratings
The Total Score of 54.5 out of 100 achieved by Marble Craft in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Marble Craft has a rating of 3.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.17 out of 5.
You can read detailed information and evaluations from our independent research of Marble Craft’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Marble Craft directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Marble Craft
Do you dream of a marble countertop? This furniture piece not only looks gorgeous but also serves for long years due to the stone’s physical properties. Resistance to moisture and other aggravating environmental factors makes the material perfect for dinner room and bathroom countertops. Marble Craft is a place where skilled workers embody ideas of any complexity. Craftsmen know all intricacies of marble processing, which allows for achieving countertop integrity and durability. Clients always express their ideas, and designers try to embody them. Room measurement and furniture installation are free.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 32
YELP
reviews: 9
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Marble Craft
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Debit cards
NFC mobile payments
In store shopping
Countertop store
Kitchen remodeler
Reviews about Marble Craft
All (22)
Google (12)
Yelp (10)
Paul Brister
Date: 2017-08-02 05:47:12
This is the only people I will ever use for installing or remodeling. You will say the same thing. A simply fantastic experience.
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Lauren Connally
Date: 2017-09-29 13:06:00
Marble Craft installed the marble and farmhouse sink in our kitchen . The sink has separated from the marble causing water to leak in. The laminated edges throughout the kitchen counters are cracked. Also, the slab was damaged upon installation around the sink. Our builder had Marble Craft come out to fix it and, unfortunately, it made it worse. Our builder then had to hire a different company to come out and try and make it visibly more appealing. However, we are still having issues with our sink separating and the slab damage cannot be fixed unless the entire slab is replaced. This may not be the typical "quality" of work that Marble Craft produces, however, this is what we have. I would never have imagined having this type of outcome/quality in our dream home. :(
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deanna mcfarling
Date: 2021-11-09 21:39:54
I have had 2 total renovation bathroom projects performed by Marble Craft. They did a fantastic job! They were very professional, worked every consecutive day and were always on time. The subcontractors they used were also quality. They cleaned up after themselves and left my house immaculate. Special thanks to Mike, Micah and Mario for going above and beyond. I will definitely use them again and would highly recommend them.
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Melanie Stonecipher
Date: 2022-02-19 16:37:23
I had a similar experience to Amy Bland. Great service when ordering/HORRIBLE service when you need repairs. My bathroom sinks separated from the marble countertop after 5 years! PLEASE GO SOMEWHERE ELSE FOR YOUR GRANITE/MARBLE COUNTERTOPS. They do NOT have good customer service once the installation is done.
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Amy Bland
Date: 2021-03-23 15:37:30
Quality of the countertops is great. Customer service is severely lacking. I had no problems during the selection and ordering process. Staff was very friendly and helpful. However, after that I had several issues. The date of installation was pushed back more than a week and no one told me, which delayed everything else I had scheduled. Then on the day of installation, the workers were 5 hours late and no one let me know. While I was waiting I called the store and no one called me back. My contractor called the owner twice and he was not concerned or helpful. Once they did show up, they did not cut enough holes in the countertop for the faucet, even though the faucet was in plain sight. I had to buy a new faucet. Although I love the countertops, I would not use this company again because of poor customer service.
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Keeta Garrett
Date: 2020-09-16 15:37:26
Did a great job with my daughter's granite. We were very happy with their service and workmanship.
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Karen McKay
Date: 2024-10-03 14:21:32
Thank you Marble Crafts for a great job and being so nice. I appreciate your prompt attention and a job well done.
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Karly Thornton
Date: 2024-11-02 17:31:53
Excellent purchasing experience, highly recommend ✔️
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mlcah turner
Date: 2023-05-24 20:01:44
Joe is amazing to work with on all of my projects. Both home and business.
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Khudajah Rajan
Date: 2025-01-16 15:56:55
Very kind people from the front desk to the installers that come to your home. Joe was very communicative throughout the ordering process and did his best to find us slabs we loved!
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Janice Birmingham
Date: 2024-11-24 16:33:37
Have you updated all of the things that need to be updated in the warehouse? The conditions of this workspace are toxic! A man who has worked there 20+ years is now very sick . You guys know they don't have proper ventilation, they only have one has mask. And these chemicals they use, are toxic and lead to serious health problems .... but hey yeah what a great company
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Mario Arredondo
Date: 2020-09-27 18:34:19
Marblecraft does a very great job and they have really good service defenetly recommend it.
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Douglas P.
Date: 2024-07-24 15:35:58
Quality work! So nice to have a business that has such good customer service! We needed a Reno in a bathroom and kitchen and marble craft took the time to make sure we had just the right product for our home and budget. They were good to call and make sure the work day was on our calendar too!
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Rhea H.
Date: 2023-08-17 20:42:41
Please don't listen to all the bad reviews. I have had Marble Craft do both my showers, bathroom counters & sinks, and my kitchen counter. And soon, I will have them replace my kitchen sink. Not only are their prices reasonable, but their office/showroom staff and their installers are amazingly efficient and kind people. I have zero complaints with this company and 100% recommend them!
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Brittany M.
Date: 2022-02-27 17:54:36
I have had 4 bathrooms remodeled by Mike Owen and his crew and have had a great experience. Everyday that they said they would be working, there was someone at my house working, and all of their subcontractors were great as well, all friendly and professional. I will definitely use them in the future and I highly recommend them.
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Blair M.
Date: 2018-08-07 21:14:30
I own a design and construction business in the San Francisco Bay Area. When my elderly parents decided to remodel their bathroom in College Station I knew I had to find a team that I could rely on to do the job from a distance. After interviewing several other firms, I decided that Mike and his team at Marble Craft were the ones for us. I have been doing design and construction for 25 years so I knew what the process was going to be and I knew that it isn't always easy. But I was INCREDIBLY impressed by the constant communication by Mike, the professionalism by ALL of his team members that came and went out of the home, and by the follow up at the end to pull together all the loose ends. This process was smooth, efficient, priced correctly, and headache free for me and my parents. I would HIGHLY recommend them to anyone looking for help in remodeling or building their home. Thank you again Marble Craft. What a fantastic job. I just wish I would have had you in California for the last 25 years!
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Rita Q.
Date: 2022-09-26 17:39:48
Do not give them your business! I was working with this company because my GC hired them for our counters. At first, the customer service was great. The woman who helped us pick our slabs was very helpful and responsive. Due to ridiculous (and infuriating) delays with our GC utterly mismanaging our kitchen remodel, a YEAR later we are getting our counters installed today. They arrived different than expected. Some had cracks and our big island was cut the wrong way. (Sections on the slab we didn't visibly like and were assured wouldn't be used, were very much visible and dominant.) When we tried to express our dissatisfaction, the owner, Joe, was condescending and made it clear he was too busy to bother talking to me. ("Look ma'am it's Monday and I have a lot of other things I need to do.") He straight up lied and said HE was the one who met with us in the beginning and would have never told us the section of the slab for our island could be cut the way we wanted. He never met with us. In fact, the only time we met him was when he came to measure. He said it would be TWO weeks to receive our counters from that date. It was 8. (Yes two months later.) He claims that he told us the island was basically the same size as the slab. He never did. Again, he was never there to meet with us. We worked with a woman in the front office. And even if anyone told us this, we would have picked a different slab. Do not trust this company. They will lie to keep from taking responsibility and gaslight you to make you think your recollection of events never happened and you're the problem. AVOID!!!
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Angelynn D.
Date: 2021-04-07 14:02:02
If I could give a ZERO star, it would happen. If I could get someone to call me back, I might be able to tell you what kind of work they do but that seems beneath them. Left two messages for "Joe" on a referral but "Joe" doesn't seem to return messages. When I called again and asked for another person to assist, they said that I could contact another granite company in town. And that's what I'll do!
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Amy B.
Date: 2021-03-23 15:40:04
Quality of the countertops is great. Customer service is severely lacking. I had no problems during the selection and ordering process. Staff was very friendly and helpful. However, after that I had several issues. The date of installation was pushed back more than a week and no one told me, which delayed everything else I had scheduled. Then on the day of installation, the workers were 5 hours late and no one let me know. While I was waiting I called the store and no one called me back. My contractor called the owner twice and he was not concerned or helpful. Once they did show up, they did not cut enough holes in the countertop for the faucet, even though the faucet was in plain sight. I had to buy a new faucet. Although I love the countertops, I would not use this company again because of poor customer service.
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Audrey O.
Date: 2018-11-08 04:22:52
I tried calling the number listed online, which is the same as the number on several websites. No one answered several times. Apparently they only work afternoons, so I tried again in the afternoon and there was a message to leave a message or dial the mailbox number. No one ever called me back. I don't know if all the numbers listed our incorrect or if this company is no longer in business.
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Lauren C.
Date: 2017-09-28 19:37:58
Marble Craft installed the marble and farmhouse sink in our kitchen . The sink has separated from the marble causing water to leak in. The laminated edges through the kitchen are all cracked. Also, the slab was damaged upon installation around the sink. Our builder had them come out to fix it and, unfortunately, it made it worse. Our builder then had to hire a different company to come out and try and make it visibly more appealing. However, we are still having issues with our sink separating and the slab damage cannot be fixed unless the entire slab is replaced. Neither our builder or Marble Craft is willing to take the blame. I would second the previous review and recommend using a different company for your countertop needs. If you would like to see pictures documenting the original install, Marble Craft's fix and the current condition please contact me. Thank you.
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Janet S.
Date: 2017-07-26 16:57:45
Interestingly enough, after I posted reviews on Face Book, Yelp, Google, Nextdoor, a report with the local BBB and a call to our builder who is no longer using Marble Craft to do work in his homes, Marble Craft "magically" found time to come out. They called and said they'd be out tomorrow. However, after speaking with other marble installers in the area who say they've had numerous calls to do repairs on work done by Marble Craft, we've decided to hire someone else who does have time for customers and who will stand behind their work.
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FAQ About Marble Craft — Based on Independent Research
What materials can I order a countertop from Marble Craft?
What types of spaces does Marble Craft fabricate countertops for?
What shapes of kitchen countertops does Marble Craft fabricate?
What countertop design styles does Marble Craft most often implement in College Station, TX?
What is the service area of Marble Craft?
What types of clients does Marble Craft work with?
Does Marble Craft have its own countertop fabrication facility?
Does Marble Craft offer any discounts on countertop fabrication in College Station, TX?
What is the price category of Marble Craft in College Station, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Marble Craft?
What is the fabrication and installation timeline for a countertop at Marble Craft?
How long does it take Marble Craft to prepare a quote for countertop fabrication and installation?
Does Marble Craft offer cutouts for sinks, cooktops, or other elements?
What guarantees does Marble Craft provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Marble Craft. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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702 W Carson St, Bryan, TX 77801