M & M Kitchen & Floors
since 2009
Examples of works performed by M & M Kitchen & Floors
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About M & M Kitchen & Floors
total score
Exact value: 20.752876 out of 100.
Whether you need flooring, residential kitchen countertops, shower surrounds, or new vanities, they have everything you could possibly need for a home remodel in one convenient location. In contrast to the bigger chain stores, they lay a higher focus on offering exceptional service to their customers and selling high-quality items. In addition to cost-free countertop installation services and price estimates, they provide brand new countertops at prices that are affordable and a degree of workmanship that is of a high standard. Since they have a high ranking on Google, we thought it would be a good addition to our list of the finest countertop providers.
Customer Feedback Score
reviews: 13
YELP
reviews: 38
reviews: n/a
CoCo
reviews: n/a
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Contact M & M Kitchen & Floors for a Free Estimate
1109 S Main St, Santa Ana, CA 92707
Additional benefits of M & M Kitchen & Floors
Identifies as women-owned
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Cash-only
Checks
Credit cards
Debit cards
NFC mobile payments
Free parking lot
Free street parking
On-site parking
Accepts Credit Cards
Bike Parking
In store shopping
Flooring
Kitchen & Bath
Countertop Installation
Kitchen remodeler
Bathroom remodeler
Contractor
Reptile store
Reviews about M & M Kitchen & Floors
All (46)
Google (8)
Yelp (38)
Vanessa Castro
Date: 2016-11-03 14:52:44
M&M is Very professional and patient . Worked amazing with our budget and is getting the job done .
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Liliana Hernandez
Date: 2021-01-18 07:46:19
Exelente
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Hao's Verse
Date: 2018-05-10 05:36:43
This is my second kitchen project with M&M kitchen and flooring. Once again another job well done and the quality exceeded my expectation.
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Anastasia Cardona
Date: 2021-10-15 01:31:23
We did a full kitchen remodel with Esther and her team and we could not be happier. The porcelain work was absolutely beautiful as was the cabinet construction. Esther is very easy to talk to and will work hard to make sure you are happy. We highly recommend M & M Kitchen.
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José García
Date: 2020-08-25 16:01:51
Excellent Service. And She is an amazing person (besides Bonita) and very helpful. Thank you.
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Israel Castaneda
Date: 2018-02-06 23:50:58
Great attention
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Josue Correa
Date: 2022-07-14 18:42:31
This is my first time with M&M and I’m sure I will contract them again for my bathroom. Esther and her team are very open to help you and met my expectations. They did a kitchen remodel, the cabinets are not only beautiful but very strong and solid. Their tiles and stones are gorgeous, wasn’t easy to decide. I highly recommend this place!!
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Angelica Ortega
Date: 2017-08-04 16:00:46
M&M Kitchen & Floors is a great place where you can remodel your kitchen, bathroom, flooring and even carpet. They are small, but tjey carry everything. It is a one stop shop place to remodel anything for your home.
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Nancy T.
Date: 2024-01-06 08:14:28
This is the Bathroom remodel of my dreams! I am very happy with the outcome. Esther was able to guide me throughout the entire process and brought my vision to life!
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Janis D.
Date: 2023-07-25 17:57:02
Ive used them twice to remodel my home. They did my wood flooring and redid my kitchen. Im gonna use them to remodel my bathroom next.
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Stasia H.
Date: 2021-10-15 01:34:25
We did a full kitchen remodel with Esther and her team and we could not be happier. The porcelain work was absolutely beautiful as was the cabinet construction. Esther is very easy to talk to and will work hard to make sure you are happy. We highly recommend M & M Kitchen.
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Yvette W.
Date: 2021-10-04 00:04:37
We called B and M Kitchen & Flooring for an estimate for our kitchen counter tops. Mr. Boston thought he was here to give us an estimate for flooring. I told him no, it was for granite counter tops. But I said since you are here, could you look at a problem we are having with an area of the floors, which we had someone put in about two months ago and they never came back to put in the transition. Mr. Boston told us to give him a week and he'll have his guy come out to take a look at it. The very next week Ben came by, looked at the job and said he could fix the problem. He gave us a price that was very reasonable. Ben was very polite and professional. He came back and fixed the problem in 20 minutes. It was nice doing business with B&M Mr. Boston and Ben. I would highly recommend this company.
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Miranda B.
Date: 2021-06-09 19:44:48
I love my new kitchen! Ester is wonderful as well as the crew that worked so hard! They made it easy, affordable and absolutely perfect. This kitchen has transformed and upgraded the whole house. I absolutely recommend them if you want a beautiful kitchen and a reliable crew.
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Caesar G.
Date: 2021-04-22 15:21:31
I have been using M & M for about 5 years now and they have never failed to provide superior service. Recently I've just completed a room addition and contacted Ester to have new carpet installed. She have their installer at my house the day after I contacted her and not only did he do a great job, he was fast and very clean. Thank you M & M for another wonderful experience with your company.
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jennifer v.
Date: 2021-03-10 01:32:14
Met with Esther, friendly and helpful!! She spent a lot of time going over options! We were having two rooms carpeted at different houses. Got a great price and installers were on time professional and did a great job! Nice to have a local business provide great service! Will definitely use them again!
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Maria V.
Date: 2021-02-03 21:26:28
Second time I have been here to change the carpet to my room. Super excellent service I recommend this place.
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O F.
Date: 2021-02-02 23:42:13
Excellent customer service and great prices. We went in to get an estimate on a carpet with installation. They were so helpful in trying to get a match to what we were looking for. They called around different vendors trying to get as close match as possible with the same great price. I never felt rushed and feel they really took the time to help us out. I highly recommend this place.
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D P.
Date: 2020-12-14 01:24:19
My parents recently had water damage in their kitchen which required complete remove of all bottom cabinets & flooring. We received several quotes above their budget for low quality replacement. We contacted M&M Kitchen Flooring (Esther), who made herself available the same day 2 provide us a quote. She provided a competitive quote under their budget with better quality products. Additional they were to install a complete the project within 2wks allowing my family to have full use of their kitchen in time for Thanksgiving 2020. Her workers are fast, polite and efficient. Thank you M&M Kitchen & Flooring....you rock!
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Nandita C.
Date: 2020-09-24 20:55:51
Love this family owned business. Friendly, reasonable and excellent work man ship. We remodeled our kitchen, floor and bathrooms. They did an AMAZING job and on time! I high recommend them.
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Juan D.
Date: 2019-05-03 01:45:02
I had a laminate floor job done at my house a few weeks ago and all I can say is what an Awesome result!!! Rene was very helpful in assisting my wife and I selecting the style and the color of our new floor. Price was very fair and we even got a discount. The job was finish on the promised day and it looks just fantastic. What a change. The guys that went to do the floors are very professional and with a lot of experience on what they do. Thanks Rene. Looking forward for our next job. Highly recommended.
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Armando S.
Date: 2019-04-29 16:22:47
M & M did a great job remodeling my entire kitchen and I am so happy with the end result. They were very helpful in helping me decided what design was best suited for my kitchen space. Thank you for the professionalism and beautiful design on my kitchen!
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Jerry O.
Date: 2018-09-05 21:04:54
M & M Kitchen and Floors are a great family based business with integrity and Quality of workmanship! My wife an I have been looking and waiting for the right trustworthy contractor to do our Kitchen and we came across M & M through a friend that had an amazing job done at a great price and needed to see this for ourselves. Esther came to our home and gave us great ideas as well as knowledge on what we can do in our small design. Rene became our go to on all project questions once we began. Both Esther and Rene are true professionals at what they do and will take the time to make things right and make the process go smoothly. We will be doing our bathroom renovation next and will be calling Esther in the near future. Overall, the best experience we could have ever imagined with such a great company. THANK YOU Esther, Rene from M & M K Kitchen and Floors
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Ben T.
Date: 2017-07-24 17:56:01
First experience with M & M Kitchen & Floors, and probably not the last. Pros: Their installation crew (Beto and his team). They are true craftsmen and professionals. They are on time and deliver what was promised. It's hard to impress me, but Beto accomplished that by putting in my floor (2500 sq feet) with the utmost attention to detail. Just beautiful work. The office and management team (Rene & Esther). Very easy to work with. They were more than accommodating with our demands and were flexible enough to do business with. Rene will go the extra mile to find the right carpet for you and always tries to keep the customers interest at heart. Great guy and awesome team. The final product. They installed 2 floors of wood flooring and re-carpeted the theatre room at a price that I felt comfortable with. I went through 3 other bids, but they were within our financial ball park. Cons: Unlike the big boys you see on TV with their NO interest financing for 72 months. They don't finance large projects. They are willing to find a way to work with you so you don't end up going bankrupt. Bottom line - they do beautiful work at a reasonable price without sacrificing on professionalism and craftsmanship. A++++
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Irene G.
Date: 2017-05-03 03:29:38
I am a real estate professional and have had many kitchens installed. M & M was professional, timely and their prices are incredible. I will continue to use them for both my home and my properties.
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Melody M.
Date: 2017-04-08 18:10:36
M&M did the kitchen remodels for two of my friends, so when the time came to say "good riddance" to my old yucky tile countertops and dilapidated cabinets, I knew who to call. We had our kitchen done in May 16, and Esther and her team were wonderful! Esther has obviously designed many many kitchens and baths because she recommended spice racks, lazy Susan's, and other items that made my new kitchen way more functional than the old layout. M&M's construction crew are courteous, clean, and know what they are doing. This year, it was time for the bathroom remodel. Of course I called M&M! Love, love, love the new bathroom. With M&M, you get quality work at a fair price.
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Martie M.
Date: 2017-03-18 16:00:46
I am very pleased with my new kitchen. I worked closely with Claudia. She walked me through every step of the way. We stayed on schedule and the communication with her was A+. I was concerned about possible delays because the rest of my house project was dependent on the kitchen installation and the kitchen was finished according to plan. Salvador was my installer and I was very impressed with the quality of work and craftsmanship. He took his time and did an amazing job. I have already recommended others to M&M and will continue to do so because I would rather support a neighborhood store like this that have competitive prices rather than a big store that you can't text or call on updates. I shopped around for cabinets and they definitely had a lot of selections. They not only specialize in kitchens, they do bathrooms, floors (tile, hardwood and carpet) and windows. Worth stopping in and give them a chance to show you what they can do for your remodel.
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Shalizeh A.
Date: 2017-02-27 06:51:01
M&M Kitchen & Floors did a fantastic job remodeling our kitchen and bathroom few years ago. We were so satisfied with the results that two weeks ago when my daughter wanted to remodel her room, again I called Esther who is the manager at M&M Kitchen & Floors. Esther took her time to listen to what my daughter and I had to say and made suggestions to improve our design. Last week my daughter's room was finished, and M&M Kitchen & Floors did an amazing job remodeling it. I 100% recommend M&M Kitchen & Floors because they are very responsible, no one can beat their prices, and they do fantastic jobs.
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Jet B.
Date: 2016-12-02 22:16:53
The courtesy of showing up on time and not trashing our side yard with debris from demo and construction... priceless After working with the "contractor" from hell for 3 months, these guys working on our beloved home is certainly a breath of fresh air! Looking forward to a drama-free completion of our project Esther and Lius' team were great throughout the duration of the project with the people over at M&M Kitchen and Floors . Esther the project manager was really good. She is on top of everything and made sure she is always available if we need to contact her. And the guys who came out to do the work at my home knew what they were doing and did their job meticulously. They were very punctual and hard working. I am very happy with how everything turned out.
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Ana Y.
Date: 2016-10-21 18:34:24
This place is AWESOME!! I just had them help with my kitchen remodel and I couldn't be happier!! They made the process super easy and convenient. I absolutely love the work they did. My kitchen counter looks perfect. They are super fast, clean and efficient. I can't wait to have them to my bathroom. Definitely recommend
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Katrina E.
Date: 2016-10-09 14:08:23
Fantastic job, I liked everyone on this team. Esther was very helpful with her design tips. If you know what you want or don't have a clue her expertise helps move things along. Salvador, Jose, and Alfredo are all gems for this company. They stayed on task and did their job very well. As promised project finished on time. For value very worth it. !!!! If you do what you need to do they will bring it home. I can't wait to do my bathroom.
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Cathy R.
Date: 2016-08-08 16:00:40
I love my new floors! I put in tile that looks like wood and it is beautiful! Esther was so patient and understanding as I chose just the right tile for my home. All of the workers and staff were professional, skilled and congenial. I highly recommend this family owned business and plan to use them for my future remodeling needs.
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Lucy A.
Date: 2016-07-02 02:01:34
Esther was patient and listened to my needs. Excellent price with excellent customer service. Highly recommend!
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Sandra M.
Date: 2016-06-08 17:23:59
Our kitchen is amazing! Esther was wonderful. She was very professional. She took the time to show us kitchens and was very attentive. The quality of our cabinets are great. We are very pleased with our kitchen.
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Dave K.
Date: 2016-01-04 20:59:33
M & M Kitchen & Floors did a great job installing new carpet in our home on the day after Christmas. The carpet is high quality and the installers were prompt, quick, efficient and courteous. The customer service in the main office was highly commendable. Prices are very reasonable at M & M Kitchen and Floors.
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Eddie S.
Date: 2015-08-29 00:26:55
After shopping around for our new kitchen and not being able to get a good deal a friend recommended M&M Kitchen & Floors, and let me tell you that we don't think that we could have gotten a better deal along with their excellent customer service anywhere in or around town. The customer service Angela "our sales rep" along with Esther "the store mgr" gave us couldn't have been any better. They both were very friendly and professional and went above and beyond our expectations. We are also very pleased with the quality work that our cabinet installer Salvador did. Even though he is a one man crew he gets the job done right and on time. We will definitely recommend M&M Kitchen and Floors to our friends and family.
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Paulette M.
Date: 2015-08-02 18:17:34
I have used these wonderful people for three homes. Very pleased with how smootly the jobs went. Very neat, thorough, and reasonable price. If ANYTHING comes up years down the road all you have to do is pick up the phone and they are there to solve any problem. The worst part I can say is having to move and leave your BEAUTIFUL kitchen!
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Ana C.
Date: 2014-12-12 20:44:11
This company work super good and very good price! I recommend for sure! i love my kitchen!!!!
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Jeff P.
Date: 2010-07-28 04:24:21
Remodeled our bathroom, and did some flooring. Excellent price and look and they were super fast!
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M. O.
Date: 2018-08-27 06:25:28
I heard about M&M Kitchen and Floors from Next Door and after I looked at their good Yelp reviews I gave them a call. The team came over, improved my kitchen design, showed me a sample kitchen, I decided on the details, then I signed the contract. It was a surprisingly easy process! In addition to that what was a very positive experience for me was working with Rene. He and I had consistent communication with regard to any questions I had, schedule, timing of the project, and any problem solving. I truly appreciate his kindness, patience, and professionalism. The reason I am giving a 4 star rating, and not 5, is because there were some issues with a couple of their subcontractors. Overall, we are happy with our beautiful new kitchen and we would definitely recommend this company for your kitchen remodel!
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Brian M.
Date: 2015-08-28 00:04:03
Great company - Great Value! Kitchen cabinets and tile floors look fantastic. Will definitely use again for our bathroom overhaul.
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Donna M.
Date: 2016-05-02 03:12:15
They did my kitchen and it looks ok for the money but if you decide to go with them, be prepared to do a lot of follow up. I also had a problem with the quality of the cabinets after the installation and they said they would take care of it. Well, after 4 follow up email/phone calls and no response (I'm sure they hoped I would just go away) I never heard back from them. So beware!
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G F.
Date: 2024-10-11 06:33:36
Classic bait and switch establishment. In Spanish we call it to hacer tranza. I went into this small business looking for tile. It was highly recommended to me from an acquaintance. Adrian was a nice young gentleman that helped me pick it out the tile. I already had a quote from a contractor that had come to my place, looked at the floor, and informed him of this. I showed him the quote. He asked, "would you do business with us if we could do it for less?" My response, "what would that look like?" He calls Esther and works the numbers. I figure I'd go with their small business because I had picked a beautiful porcelain tile in 24x48 size to have less grout lines- a recommendation by Adrian. It was more expensive. He gave me an invoice of which I paid half (install, tile, haul away/demo) via Zelle to the mysterious Esther and he said he would call me about installation. I didn't hear from him and tried calling the shop. Do not even try. The mailbox is full. I sent a message to Esther since I had her direct number to Zelle her, and she said the workers would come in on a Thursday between 8:30-9:00 am. Great! 9:00 am came around and they aren't here. Instead I get a call that the tile I had partly paid for is not in stock in the size ordered. That's funny. Adrian had confirmed that it was in stock just two days prior. "Do I approve of the 12x24" Esther asks? "I approve" I say " but shouldn't the price be adjusted?" According to Esther I would get a credit. Cool. She gave me two different prices for the 12x24 new tile. Huh? What is the new price? Esther then texts me that the contractor who arrived late to my home (and wanted to leave when they had to wait for me) is now adding $450 (demolition/haul away) to my original invoice because they had to remove the bamboo floors. Cue the tranza/dodginess because I'm a woman and I must not know when someone is trying to take advantage of me. I inform her that I showed Adrian a picture of my 70sq. foot kitchen and told him they were bamboo floors. Adrian specified that an additional charge of $100.00 would only be added if the floor under the bamboo wasn't cement. My mom, whom I had just picked up from chemo, was with me, and she can verify. I confirmed with the contractor when he was at my house, "it's cement, right?" He said "yes." I email Adrian at the email address provided on the invoice to clarify. No response over email. According to Esther, "Adrian doesn't know about tile removal." Umm, ok. Then please don't have him make invoices? He was really nice, too and seemed pretty knowledgeable to me. The price was upped because a one day job turned into a 1 and 1/2 day job because they were late and were now working with smaller tile. According to the contractor, they were late because the tile place took too long. Ok, not sure why should I be charged for that? The work gets done, the floor is beautiful. Esther asks me to Zelle her the payment for the additonal charge minus the credit and to pay the workers the balance in person. Huh?! Umm, no. Can I please get an updated itemized invoice? I ask her more than 4 times over text and email. I talk to Esther over the phone and ask for an updated itemized invoice again. She says the final balance is "pretty clear." How? The original prices and quote have been modified. I had already paid half of the original invoice with the more expensive tile/tax + the extra charge that I never agreed to but thought the workers should get paid for a job well done. "Can I get an updated itemized invoice?" She says she will send it. I wait for it. *crickets* I get a call a couple days later that she's waiting for my payment. "I would happily remit payment once I get an updated itemized invoice." ... "I would feel more comfortable sending a payment with an updated invoice." You can email me @... or text it to me. No invoice again. I go in good faith in person, to the store to get this cleared up. Please tell me why it took roughly 7 invoices to do that? I won't get into the weeds of the in-person interaction but obviously things weren't transparent from the get. Adrian, the person I did business with, was not there. I ended up paying much more than what I was originally quoted but not the "balance" that Esther was pressuring me to pay. Their tile prices are double than what they are at Home Depot but this usually happens at small businesses. I wish I could say my experience was different but sadly it wasn't. Bait and switch is fraud according to the Better Business Bureau so please be aware that this might happen here because Esther is not physically present at the establishment (you deal with many other people) yet you must remit payment to her.
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Luisa S.
Date: 2022-03-10 23:33:52
Called and spoke to Esther to get someone to come to our home and give us estimate. She said they would call me or text me the next week to set up appointment, never heard from them. its been 6 weeks since.
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Tatiana H.
Date: 2021-07-23 23:58:10
We had a meeting scheduled for an estimate , and they didn't show up. We rescheduled for another day, and again no show. We understand that things come up, especially during this time, so we rescheduled again . They finally arrived to give us an estimate, and one of the reps was on the phone throughout our meeting. Short calls are understandable, but she took long extended calls while we sat there waiting for her to get off the phone. Listen, things happen and we understand that stuff comes up.. but, after not showing up twice, the least you could do is give us your undivided attention while we have you. Definitely a shame.
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Joanna A.
Date: 2020-12-07 17:36:51
Had my kitchen remodeled two years ago and Rene was my contact person; everything went well and my kitchen still looks good. Rene was very attentive and answers all of my questions. Fast forward to a few weeks ago when I called M&M for a bathroom remodel and learned Rene is no longer there. I spoke with a female, I think her name is Esther,who gave me a quote over the phone; however I asked for someone to come to my house to measure and give me an accurate quote as it was more than just the vanity and countertop. She said she would call me back, no call back. A few days later I went into the store picked out material and was told I would get a call to schedule an appointment. Two days later no call back, I call back again spoke to the same female and scheduled an appointment. No one showed up and I did not get a cancellation or reschedule call nor voicemail!! Very poor customer service. Will not be calling/using or referring M&M anymore.
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Jeannette G.
Date: 2017-04-30 05:06:31
There's a misleading advertisement outside their window. I can't remember exactly what it said but it went something like carpet installation for a room for 199.00. I can't remember exactly but it's a good catch cause I made my man go back & go inside the store. I went it got a quote for $198.40. Days later Esther had to go in and measure my room so their men would come install the carpet. She couldn't make it so she sent a young lady to take the measurements. When she was done she was like it would be around 400 something almost 500 bucks. I was like WTF. I'll just go back for my deposit! I called and Esther answered the phone. I told her I wanted my money back. She couldn't find my "paperwork" or any information on me? Sketchy! So she took my information down and said, "Let me see what's going on & I'll call you back." This happened in November 2016. It's now April 2017 & no call back or a follow up. The point is she stole my money & wont return it. That's money I could of bought food for my son. She just didn't steal from me but from my child. I hope she reads this review and gives me back my deposit. Yes, I still have the receipt. So if I still have it I am very sure you do.....
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1109 S Main St, Santa Ana, CA 92707