
Lyons Marble, Inc.
since 2000
Examples of works performed by Lyons Marble, Inc.
















About Lyons Marble, Inc.
total score
Exact value: 78.722943 out of 100.
Lyons Marble Inc. is your premier choice for countertops service in Santa Cruz and the surrounding areas. With over 20 years of industry experience in fabricating countertops of natural stone projects. Their commitment to excellence ensures on-time delivery and a satisfaction guarantee, making us your trusted partner for transforming your spaces.
Customer Feedback Score
4.2
reviews: 73
4.4
reviews: 19
YELP
4.1
reviews: 54
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.6
Staff friendliness
5
Staff friendliness
We rate the staff friendliness of Lyons Marble, Inc. as Excellent. Our mystery shopper research revealed that the staff at Lyons Marble, Inc. provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Lyons Marble, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Lyons Marble, Inc. directly to better understand their approach to customer service.
Staff Expertise
5
Staff Expertise
We rate the staff expertise of Lyons Marble, Inc. as Excellent. The staff member from Lyons Marble, Inc. who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Lyons Marble, Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.3
Company Age
Lyons Marble, Inc. is an experienced company, operating since 2000. Our research revealed that Lyons Marble, Inc. began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Lyons Marble, Inc. directly.
Own Office
5
Own Office
We note that Lyons Marble, Inc. has a dedicated office. Our research revealed that Lyons Marble, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Lyons Marble, Inc. directly to confirm the latest details.
Own Production
5
Own Production
We note that Lyons Marble, Inc. has its own production facility. Our research revealed that Lyons Marble, Inc. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Lyons Marble, Inc. directly to confirm the accuracy of this data.
Veterans Discount
5
Veterans Discount
Lyons Marble, Inc. offers discounts for veterans. Our research revealed that Lyons Marble, Inc. provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Lyons Marble, Inc. directly to confirm the accuracy of this data.
Production time
5
Production time
We rate the production time of Lyons Marble, Inc. as Very Fast. Our mystery shopper research revealed that Lyons Marble, Inc. quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Lyons Marble, Inc. is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Lyons Marble, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Lyons Marble, Inc..
Deposit Level
1.8
Deposit Level
We rate the deposit level of Lyons Marble, Inc. as High. Our research found that Lyons Marble, Inc. requires a deposit of 80% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Lyons Marble, Inc.. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Lyons Marble, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Lyons Marble, Inc..
Quote Time
5
Quote Time
We rate the quote preparation speed of Lyons Marble, Inc. as Very Fast. Our mystery shopper research revealed that Lyons Marble, Inc. prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Lyons Marble, Inc. is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Lyons Marble, Inc..
Affordability
4.5
Affordability
We rate the price level of Lyons Marble, Inc. as Low. Our mystery shopper research revealed that Lyons Marble, Inc. offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $143.88 per square foot, while for Carrara Morro quartz, the price was $137.89. These prices fall into the Low category, making Lyons Marble, Inc. an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $12000 for Calacatta Idilio quartz and $11500 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Lyons Marble, Inc..
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Lyons Marble, Inc. for a Free Estimate

128 Encinal St, Santa Cruz, CA 95060
Additional benefits of Lyons Marble, Inc.
Wheelchair accessible restroom
Wheelchair accessible seating
Gender-neutral restroom
LGBTQ+ friendly
Accepts Cash
Accepts Credit Cards
Women-owned
Veteran-owned
Offers Military Discount
Open to All
Wheelchair accessible entrance
Wheelchair accessible parking lot
Countertop Installation
Stone cutter
Reviews about Lyons Marble, Inc.
All (57)
Google (8)
Yelp (49)

Braden Coolidge
Date: 2022-09-14 16:59:44
Caring, attentive staff and a wide selection of stone to choose from. Choosing local and being treated like a local is certainly a bonus when embarking on a large, costly stone fabrication project. Lyons Marble is a pleasure to work with on all fronts. Very happy with the entire experience.
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RHAN WILSON
Date: 2022-01-08 17:33:46
The whole experience was great! We purchased a manufactured slab for our clients at Tile Outlet/Two Stone Cabinets (long time friends) and had it sent to Lyons to cut and install. The installer came out to the job site, measured, and made the template. Soon thereafter, they brought the finished and cut slab to the site, installed it, and left the place clean and with instructions on how long to wait for the glue to properly set. (We had them install undercounter sinks.) Everything was done on time and with excellent communication. We will certainly use them again when the need arises.
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CSMG TV
Date: 2024-04-14 19:50:44
My encounters with Lyons Marble and Granite in Santa Cruz have been nothing short of infuriating. This company operates with all the finesse of a three-ring circus, where deception reigns supreme and customer satisfaction is nothing but an afterthought. Let's peel back the curtain and expose the charlatans behind this facade: Trish, the sales rep with a chip on her shoulder, exudes an air of entitlement that's as repulsive as it is palpable. Neri, Gina's blood sister conveniently placed in the office, acts as a silent enabler to the company's deceitful practices. And then there's Gina herself, the elusive owner who conveniently disappears whenever accountability comes knocking. Attempting to conduct business with Lyons Marble is akin to navigating a maze of lies and obfuscation. Despite my repeated attempts to communicate my needs, I was met with nothing but indifference and redirection. Trish, Neri, and Gina played their parts with expert precision, passing the blame like a hot potato whenever it suited them. And let's not forget Gina's disappearing act, a performance worthy of Houdini himself. Every time a payment was due or a pressing issue arose, she conveniently vanished into thin air, leaving her underlings to fend for themselves. It's a cowardly act, one that reeks of manipulation and deceit. But what truly sets Lyons Marble apart is their mastery of deception. They excel at playing the victim card, using it to manipulate suppliers and customers alike into submission. It's a despicable tactic, one that speaks volumes about the company's lack of integrity and moral bankruptcy. In conclusion, Lyons Marble and Granite is not just a company; it's a den of thieves masquerading as a legitimate business. Save yourself the headache and steer clear of this cesspool of deceit and disregard.
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Laurie Crogan
Date: 2019-08-24 00:29:55
All I can say is every time I work with these fine people it is perfect and I am extremely picky. I work in the high end field of interiors and installations so I know when I find a gem. I ran in with no time picked out the stone for my sisters surprise gift and they fabricated it perfectly and in time for her BD! I cannot say enough good things about Lyons and the fine people that work there and always return for my stone work big or small. USE THEM! Thank you LYONS!
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Christine Arenson
Date: 2023-08-15 18:39:29
After checking four local company’s availability and pricing, Lyons came in at 20% less than the other bids. For both materials costs and installation. The whole experience with the team there was stellar. Starting with the sales team and their communications throughout the process , the demo and installation team (which were polite and conscientious of our home), to the level of trust I had in the fabricator to make sure the cuts in the countertop had a seamless look. Definite 5 star experience.
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Randy Chapin
Date: 2022-01-11 19:46:16
We have used Lyons for a major kitchen remodel, then a hallway bathroom and finally a master bathroom remodel. All three projects were done in Granite and turned out FABULOUSLY!!! For each project, we found the communication, estimates and installations to be prompt, succinct, courteous and professional. This kitchen material was purchased in San Jose by Lyons did the fabrication. In the two bathroom remodels, we selected the Granite from Lyons and they stored the excess between jobs. We couldn't be more pleased, very highly recommended. rc
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Shelby Ataman
Date: 2022-01-12 01:37:36
Lyons fabricated and installed a hearth cap for us and it turned out great. Super friendly and quick install. Very happy with their work!
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Warren Pelz
Date: 2019-05-15 03:38:56
Jerry and Gina were great to work with. I was hesitant because of the reviews but the other local fabricators were terrible. Lyons' was so on top of it and had a crew out to template super fast. The fabrication only took a couple days and install followed immediately. Everything was done perfectly and the crew were super friendly and professional. BTW, I'm a contractor and this was NOT my first rodeo, but it was one of, if not the best experience I've had with any sub contractor.
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Julie F.
Date: 2025-06-20 03:53:43
We were pleased with Lyons from start to finish. Trish was knowledgeable and helpful, as was everyone in the office. Lyons is a family run business and one of the best in town. Every one there was wonderful. They listened and guided us through the decision making process. Francisco has a great eye and much skill for cutting stone. Fernando was a true professional when it came time for installation of our counters, as was Junior.Thank you, Lyons, for making our kitchen project a success!
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Debbie S.
Date: 2024-09-10 19:27:08
BEST experience! Thought I had a small, easy countertop project, turned out it was rather complicated and tricky. Seeing this, Jerry (owner/operator) immediately took me under his wing and made sure I was able see my vision through and use the gorgeous IceStone I had dreamt about. Trish was always friendly and easy to reach and communicate with. She and Gina are hardworking Angels! Once our plan was in place, the process from measurement to install was quick, efficient and seamless. Fernando is a consummate professional; very knowledgeable, forward-thinking. He and Junior are also very kind and thoughtful. The entire team works very well together. Often it's the little things that expose a company's true character and high morale value. I appreciate that they were diligent by laying drop-cloths from the door, through the house and all around the project, also vacuuming after their work completed. Thank you all, your quality of service is absolutely top-notch! ... & Jerry, thank you again, you're priceless!
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Holly B.
Date: 2024-07-09 21:43:43
Lyons is responsive and friendly with a beautiful selection of quartz. I was able to text the office and get my questions answered as needed. I brought my sink and stove to the showroom and they used it as a perfect template to cut and install the quartz. Highly recommend!
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Howard B.
Date: 2024-06-25 17:31:50
I could not be more pleased with the service and selection at Lyons. The staff is extremely pleasant and helpful and the work they produce is outstanding.
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Jennifer P.
Date: 2024-06-21 18:55:09
Lyons did a wonderful job with our kitchen counters. They have a great selection and we found a great quartz for our kitchen counters. The Lyon's craftsmanship in fabricating was awesome. They did a fabulous job matching the veins for a beautiful finished look for two separate waterfalls on our island. The backsplash is also a perfect match! The installers were prompt and courteous and fastidious. They did an amazing job fitting everything and making it look perfect! Highly recommend Lyons!!
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David O.
Date: 2024-05-26 00:35:01
Lyon Marble - Local . We picked a beautiful piece of Quartz that covered our bathroom vanities and a sideboard. We were very happy with the service at the office from Gina and Trish. They made the process seamless and fast. The fabricator and installers were 1st class and it all looks beautiful. We highly recommend Lyon Marble. Dave & Socorro
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Dusty F.
Date: 2023-06-20 18:06:30
We only needed a hole drilled in an existing countertop to install an RO faucet. Plumbers weren't very receptive to drilling it. One company wanted to charge us several hundred dollars. We called Lyons and they sent a couple of guys who did it very neat, clean, and fast. They only charged $175. For reference, the drill bit alone costs $100, so we were thrilled to hire them for that price!
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Rhonda V.
Date: 2023-04-19 21:56:06
Although we went with another vendor (only because I needed the work done sooner than they had an opening available) I have to shout out that Ronnie was very helpful in getting me quotes, talking me through process, and his willingness to price match. I would not hesitate using them in the future.
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Cadoskey C.
Date: 2023-04-12 02:55:50
We we're on a tight budget- rebuilding our home from the CZU fire. Lyon's Marble was so creative and willing to work with our tight budget . They were efficient installing our countertops. I highly recommend them. They also have a beautiful collection of stones to chose from. Before you go over the hill, stop by and see Ronnie. He is remarkable and so very helpful.
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Steve T.
Date: 2023-03-22 19:11:43
We had some really tricky counters that we added and wanted the countertops to match the existing Cambrian tops. Lyons went above and beyond to make what we needed fit and match. They were even able to layout everything and make it fit to one slab. We highly recommend Lyons for all of your countertop and marble needs. Great company!!
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Kirkland S.
Date: 2022-12-17 22:22:24
I had never used Lyon's before when I stopped by on impulse to look at possibilities for a new vanity I was building. Bottom line, the finished product was amazing. Even though they missed a detail, they did the counter again (no charge) and it was even better. It fulfilled my vision precisely! The installers did a perfect job. I would definitely use them again.
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Pamela S.
Date: 2022-11-05 01:29:24
Great service and easy to work with. Ronnie and Fernando were extremely helpful in choosing a beautiful piece of quartzite for a new countertop in my bathroom. They were prompt and communicative and my bathroom looks fabulous. I would highly recommend them.
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Kellie M.
Date: 2022-10-15 15:53:56
Lyons Marble $ Granite is one of the best companies I have ever worked with. From the time I walked in to their Santa Cruz location, the team at Lyons was exceptional. Trish showed me around the granite they had in stock and when we couldn't find the color I was looking for, she started her search. By the time I arrived home, she had found the perfect granite at a shop in San Jose. She also provided me contact and locations to go look at other dealers, but the one she found was perfect. Ronnie and his team were also awesome. They were extremely professional every time they came out for measurement and installation. The completed process is absolutely stunning. The entire team's follow-up and professionalism is unrivaled. I would highly recommend them.
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Lizz H.
Date: 2022-09-23 22:55:32
We walked in there looking for a stone for the kitchen walls. We had no idea what we wanted. We started walking around with Ronnie and pretty quickly found a STUNNING quartzite. It was unlike anything we've ever seen and nothing that we had considered before. Ronnie was super helpful, his team was great. We chose that stone and it is incredibly beautiful! His team did a great job installing it too. It's truly breathtaking and the absolute WOW factor in our newly renovated kitchen. We had been advised to go over the hill to another company, but we decided to check out the local biz first. So glad we did. Highly recommend!
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Ashley T.
Date: 2022-09-16 15:42:57
The crew out of Lyons is fantastic to work with. From design services to demo and installation, top notch work. I brought in rough dimensions for kitchen counters and within a month, I had a new kitchen! They did a great job demoing my existing granite without causing too much damage to my walls and subtops. Templating was done the same day. One quick measure a week or so later for our newly installed sink, and then an install a week or two later. The crew was courteous, clean, and communicative. Working with Ronnie as the project manager was splendid, what a nice guy and answered all my newbie DIY kitchen renovation questions. Trisha at the front desk was great, so welcoming and kind. I also met the owner, nice guy! The new quartz looks fantastic and now i can't wait to finish my kitchen.
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Brittany H.
Date: 2022-09-01 15:39:17
10 out of 10 would recommend Lyons Marble & Granite. The staff was friendly and the selection of material was great. I love to shop locally when I can and small businesses like this really make it worth it! I understand why they have been in business for 20 years! Keep up the great work!
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Chris M.
Date: 2022-03-31 21:29:37
Our contractor (not Lyons) left us with a small unfinished section of our kitchen. We went to Lyons looking for a small 8 x 11" piece of granite to finish the job ourselves. Lyons knew we weren't going to hire them and that we weren't spending much but they were kind and helpful trying to find a small piece to match our sample. Trish found the perfect piece and we were out of there for $30. They were so great just helping a customer in need!! Thank you Trish and Ronnie. We will certainly come to you next time we need kitchen or bath stonework! I'm so impressed with your friendly and hardworking atmosphere at your worksite!!
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Donna D.
Date: 2021-02-10 18:40:37
This is the second time I have used Lyons Marble & Granite. They previously did granite countertops for our kitchen and master bath and did a wonderful job! Just finished installing marble in the guest bathroom and the quality of materials, workmanship and professionalism was outstanding! Gina, Jerry and Fernando were great to work with....treat us like family....can't say enough about how pleased we are with personal and professional qualities of their services. Would definitely recommend! Thanks Gina, Jerry, and Fernando! ps Very sweet and special gift - Gina & Jerry made a beautiful heart made from a piece of my leftover material - beautiful and most appreciated.....
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Bob F.
Date: 2020-11-13 17:56:14
I had a cracked kitchen counter that Lyons repaired. They were quick and professional at a fair price. Highly recommended!
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Pauline N.
Date: 2020-09-03 12:29:50
Super careful and meticulous work on a lovely new hearth. Sweet, nice, careful people, every single one. Professional. Even in a time of CV19 and then evacuation from fires, they never cracked a frown nor a sweat, which is such a pleasure in these times of ever increasingly grouchy folks! Worked only through Gina for coordinating, and with text nowadays this was a breeze.
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Kristin T.
Date: 2019-03-29 02:39:21
We were really happy with the countertop we had installed by Lyons Marble. We had been trying to get a broken countertop replaced since fall. The first company we worked with could not find the right slab, and then one of the big name home improvement stores required us to drive to San Jose to choose the slab, and left a lot of the liability for the work on us as well as raising the price by $500 after we already paid (definitely canceled with them and got our $ back). Gina and Jerry are super friendly and their work team was professional. They got the job from demo to install done in just a little over a week (other places said to expect 3 weeks). We're happy we chose to go local and go with Lyons Marble and Granite.
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Michelito D.
Date: 2019-01-10 15:05:20
Lyons Marble and Granite; an iconic and well established Santa Cruz purveyor of the finest quality materials, craftsmanship and services. Jerry and crew continually provide beautiful solutions, in a timely manner and at a very reasonable cost. Lyons also incorporates a high degree of design knowledge, style and appropriateness applied to all of their projects. (going greatly beyond typical Granite/Marble installers) I would recommend using Lyons Marble and Granite without reservation
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Nick K.
Date: 2019-01-07 00:24:39
Lyons was an excellent experience. Not only are they very friendly and personable people, their products are amazing and they worked out a great deal with me. Gina, Stacy, and Jeff treated me like a friend I'd be happy to see how they're doing. They also have a great selection of off-cut pieces that were perfect for my small job. Beautiful stone varieties.
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Jenna C.
Date: 2018-09-12 16:09:59
Great location, friendly service, on-point with scheduling. We had a small job and they had an amazing selection to choose from. Thank you!
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Todd S.
Date: 2018-07-10 14:37:39
I chose Lyon's marble and granite mainly because they had the specific granite (Del Mare) that I wanted for my project. I read a mix of reviews on-line, but decided to go with them in hopes they would deliver a quality job on time. They exceeded my expectations on both counts. * Scope of work: Outdoor bar countertops. Approx. 85 sq. feet. * Material availability: Excellent. Stacey expedited my material when deemed necessary within 24 hours. * Communication: Patience was needed on several occasions, but I knew my job was not the only one they had in their work queue. Sometimes, Stacey would communicate with me via text messaging during off hours. This proved to be very helpful for me to be kept up to date with my project status. * Template process: Juan and Rudy showed up right on time and created the necessary templates quickly. They were very professional and took great pride in their work. * Template / slab review: Stacey shared photos with me showing the templates in place on their respective slab. I was able to make adjustments to ensure I was satisfied with the grain and coloration pattern prior to my approval. This demonstrated excellent customer satisfaction prior to cutting the slabs. * Workmanship: I could not be happier with the quality of workmanship that went into cutting, polishing and fitting the seam. I chose a chiseled edge finish to my countertops. I wanted a rugged and manly looking edge treatment. Lyon's delivered big time on this request. I have received numerous favorable comments from family and friends regarding the look of this edge treatment. It looks awesome! * Installation day: Juan and his crew arrived right on time as promised. They installed three heavy slabs on my bar. The seam was perfectly matched. I added a sink in the plan ahead of time with a faucet. Juan cut the holes on-site and paid close attention to detail when it came down to fitting the top-mounted sink just right. * Overall satisfaction: I am extremely pleased with the job performed by Lyon's marble and granite. I would highly recommend them for your granite countertop project! Thank You Very Much for a job Well Done!!
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Tiffany S.
Date: 2017-10-30 09:01:59
We had a great experience with Lyon! We kept our original cabinets and farmhouse sink. Lyon was sure to take good care of these during the demolished. We picked our quartz from the many samples they have. The tear down/fabrication/install was quick and easy! Juan headed our project construction along with Stacy at the desk for quotes and any questions along the way. We will most definitely recommend them and also use them again for our bathrooms one day.
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Jason C.
Date: 2017-09-26 02:00:46
Everything from the beginnings to the end of the process was absolutely amazing. The front office girls were awesome. The knowledge they have was impressive. The beautiful work they did on y kitchen was perfection. I get comments every time I have people over. I will 100% come back
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k p.
Date: 2017-09-22 23:30:55
We bought a French antique dresser to use as a bathroom cabinet. The top was marble and needed a hole drilled in it. They were excellent, super careful with our 150 year old piece. They even cleaned it, buffed out the scratches and polished it. Plus they were very nice. We couldn't be happier. I highly recommend Lyons
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Eric L O.
Date: 2017-04-03 17:31:18
WOW, we are so pleased with the workmanship from Lyon's. They did a great job with our new counter tops. Plus there are no seams where two pieces might have been glued together. All one piece construction for all of the tops. It doesn't get any better than that.
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Leslie C.
Date: 2016-11-21 16:37:40
I LOVED working with Lyons. They did an amazing job on the quartz countertops in my kitchen. The office staff were very friendly and the estimate came back very quickly. My phone calls were handled very professionally and my questions were answered promptly. Juan the installer had several great ideas to improve my design. The tear down was accomplished in a few hours and the installation was done in a very short time. I highly recommend them plus they are a local family owned business.
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Hillary H.
Date: 2016-07-07 03:19:17
Our experience with Lyons Marble and Granite was absolutely wonderful! They are always reliable and professional. My fiancé has worked with them since 2004, and keeps going back because of the excellent service and superior craftsmanship. We highly recommend going with this company. I am personally so happy with the way our kitchen counters turned out, and how quickly everything happened! It was easy, and our counters are SO beautiful! Thanks Lyons!
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Sandra P.
Date: 2015-02-25 18:12:05
My experience with Lyons Marble was outstanding. After getting two other bids, I found an exceptional slab in San Jose but wanted to keep my business local. Stacey, office manager, located what I wanted, gave a fair bid and prompt service. The project went smoothly and my kitchen countertop looks like a piece of art. I recommend this company.
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Kamela A.
Date: 2015-01-23 21:05:34
These folks are awesome. They have a great selection. Staff is friendly and helpful with planning process. I highly recommend!
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Lisa F.
Date: 2015-01-17 03:23:56
The granite top for my bathroom vanity installed by Lyons is simply gorgeous ! Their big selection allowed me to find the perfect piece which was fabricated and installed to perfection. The service was friendly and professional with great follow through. Product delivery was fast: Only one week! I will definitely recommend this friendly family business to my friends! Thank you, Stacey and Gina !
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MJ R.
Date: 2014-09-12 16:47:17
I am completed delighted with the experience I've had with Lyons Marble & Granite -- The customer service is outstanding -- both Gina and Stacey are lovely to work with, they are committed to excellence and this is clearly reflected in the quality of the materials and the impeccability of the installation. I love my new quartz counter top, it was installed on time with professionalism, and the crew paid great attention to detail, exceeding my expectations. I am looking forward to my next project and having the gift of being able to work with this amazing team!
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Adam S.
Date: 2014-01-27 18:22:25
I could not recommend these folks more highly. It is a nice change to work with people who are committed to doing a good job AND having happy customers. They did a great job on our kitchen. I chose Lyons to do the work for these reasons: 1. Local, family run operation - good people. 2. Very strong recommendations (including on Yelp) 3. They were committed to doing whatever possible to meet my compressed schedule 4. They saved me several THOUSAND dollars, compared to competing quotes. They did this by fully understanding the job so that they knew exactly how much material was needed. The other company threw in an extra sheet of granite to cover their backs and assumed that I would simply pay. Gina , Jerry and Audrey were accessible through the process to answer my questions. There was a final touch up that I requested after they had left, and Jerry did not hesitate to get his folks back out asap to make things perfect. The work crew that I met were very nice and professional. They were very respectful of our home. I strongly recommend them.
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Dino G.
Date: 2013-11-27 23:07:09
Lyons is a family business which I appreciate. Good values, they new my name when I called back three get! ladder for a receipt. Try that at a thankless cooperate blur! They were easy to work with, product came and was awesome . We had a good experience with these guys I wish there were more family business's like them! It makes me never want to use any of these big companies these folks actually appreciate the business!
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R G.
Date: 2013-07-03 17:10:21
My husband and I recently had Lyons install new quartz counter tops in our kitchen and they did an amazing job. THEY ARE BEAUTIFUL!! The staff are friendly, efficient and they were able to meet our short deadline. I would absolutely recommend them to anyone reading this.
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Christine T.
Date: 2013-05-21 23:56:21
The selection of materials is the first noteworthy piece to pass on. Secondly the stellar service. My visit today was a follow-up from last week. Prompt and priced right for a local retail mom and pop with polished professionalism. I'm lucky to have stumbled upon this little gem.
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Joan H.
Date: 2012-02-29 17:02:33
Lyons recently installed quartz counters in my kitchen. I was impressed with their professionalism from the minute Jerry Lyons came to our home to give us ideas. He was low key and extremely knowledgeable. His crew carried thru on the same level of high standards. The craftsmanship was excellent and I have already recommended them to my friends. Lyons is a friendly, family run business. I loved working with them. Joan H.
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Julia B.
Date: 2010-10-01 18:48:43
Professional, friendly, on time, and high quality craftsmanship! I would definitely work with Lyon's again and would refer my friends to do the same.
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John D.
Date: 2014-08-29 01:47:58
Excellent work, friendly office staff and competent in-home installers. They helped us find exactly what we were looking for.
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Karen F.
Date: 2013-06-15 15:31:38
Our experience was great! I searched for months all over the greater Bay Area for the perfect granite. Found it at Lyons, but they didn't have enough. They continued the search for enough in the same lot to complete our kitchen remodel, and didn't stop until they found the few remaining pieces in Southern California. Jerry, Gina and Stacey are so knowledgeable, I felt very comfortable with my selection before it was even installed. The team of fabricators and installers are so professional, exceeded only by their attention to detail and desire to have you thrilled with their work...and we are...I now have the kitchen of my dreams...hopefully, a bathroom or two next! I have already referred prospective clients to them, and will continue to do so. Their prices are fair and reasonable, and their follow-up impeccable.
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Carma H.
Date: 2015-07-24 16:01:46
The owner reached out to us and set up a 3rd go around. This time, the install guys showed up, fixed the problem and our counters are beautiful. The owners were out due to some extenuating circumstances, but the issues is now fixed.
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Christine C.
Date: 2014-04-09 22:02:15
Save yourself a lot of trouble and use another company. Gina, the owner, is your best friend until she gets her claws on your money. After that, if there's a problem, she's "sick" or unavailable or, when you finally reach her, "not my problem!" The granite I purchased from them is beautiful; just use another installer. Lots of issues!
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Anne L.
Date: 2025-06-11 05:27:25
while having beautiful stone work, the three man crew sent to measure and install the stone were like watching the three stooges. one countertop and one backsplash were miss measured and miss cut. the patch job was unsatisfactory. when they brought back the counter, they tore the gate latch halfway off which chipped the countertop. they left gaping holes in my wall, never came back to make the repairs they promised and then demanded the final payment (never paid). the job was definitely promised to take about three weeks and instead was never finished after three months. VERY Disappointed.
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Dana S.
Date: 2024-11-14 16:38:12
I would caution anyone considering Lyons Marble for their countertop purchase and installation. I did not have a positive experience with them. They overcharge and do not address concerns. I could not get them to itemize my bill which was higher than excpected. Even my contractor told me what they charged was high. I felt taken advantage of and do not recommend this company.
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Gary T.
Date: 2022-08-02 02:01:05
We hired Lyons to replace the counter in our kitchen this summer. Despite having measurements from the plumber, the installer put the kitchen sink faucet hole in the wrong location, which required us to accept as is or have an unsightly plug visible on the counter. Also we requested a 1 1/2 inch drop on the counter and received 1 1/8 inch, leaving exposed nail holes from the cabinetry visible. When we tried to complain, the owner Jerry said he would take care of it, but their current staff informed us they would have to charge us over $800 to fix their mistakes. Beware, Lyons required final payment before completion of the job. Taking advantage of senior citizens in the community!
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Margarita A.
Date: 2020-10-04 22:47:25
My family purchased over $6000 of granite and left it with this shop per the contractor to cut down and process. The granite went missing, "disappeared," according to the owner and they are claiming to have no record of it even though we have extensive receipts. My family has reached out to this place many times and they keep saying things like they will look for it next week or the owner is not in. Unbelievably shady place
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128 Encinal St, Santa Cruz, CA 95060