Luxus Marble & Granite

since 2009

Examples of works performed by Luxus Marble & Granite

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About Luxus Marble & Granite — Ranked №7 Countertop Fabricator and Installer in Providence, RI

64.19

total score

The main rating value calculated from more than 30 indicators.
Exact value: 64.186318 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Luxus Marble & Granite, founded in 2009, ranked number 7 in Providence, RI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Luxus Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Luxus Marble & Granite: Total Score & Key Ratings

The Total Score of 64.19 out of 100 achieved by Luxus Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Luxus Marble & Granite has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.44 out of 5.

You can read detailed information and evaluations from our independent research of Luxus Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Luxus Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Luxus Marble & Granite

Luxus Marble & Granite has a wide range of granite and marble slabs, buying them directly in quarries, which allows you to sell stones at a low price. At each stage of production in the Luxus Marble & Granite, the material is created thanks to a huge staff of template makers, installers, manufacturers, quartz and marble countertops are made in high quality with modern equipment. Each edge is treated with eight polishing pads for shine. In addition, cooking models and sinks are strengthened for the longest possible service life. Luxus Marble & Granite is the best choice for those who care about the quality of materials for countertops and other products.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.443527 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

1.5

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

1

Very High

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Luxus Marble & Granite

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

Accepts Credit Cards

Private Lot Parking

Bike Parking

Kitchen & Bath

Countertop Installation

Marble supplier

Countertop store

Granite supplier

Reviews about Luxus Marble & Granite

All (20)

Google (10)

Yelp (10)

Source: icon-google Google
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Samantha

Date: 2026-10-24 18:55:17

Lowe’s partnered with Luxus which I don’t know when we selected our countertops. Our experience with scheduling to the installation was very efficient. I didn’t at any point have to worry and I love my countertops!! Excellent quality!

Source: icon-google Google
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Diego Domingo’s da Silva

Date: 2026-09-30 11:44:57

Excellent company and great professionals! 100% recommended.

Source: icon-google Google
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Barbara Wei

Date: 2026-08-21 04:50:28

I brought the blueprint that I designed and drew myself to Luxus granite in Rhode island. I found the store using GPS, and from the moment I walked in, everyone was so nice , friendly and helpful. The staff helped me choose the right produce and were very professional throughout the entire process. The installation went smoothly. Their team came to my house to carefully measure the sizes. They double checked the measurements to make sure everything would fit perfectly. They installed the granite countertops as well as the backsplash behind oven. The workmanship was excellent. I especially want to thank the front desk staff, Adriane, and entire installation team. Every one was friendly, professional, and truly cared about doing a good job. I would strongly recommend Luxus Granite to anyone looking for quality products and excellent service. They deserve the best praise!

Source: icon-google Google
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Jenny and Roger Ackley

Date: 2024-11-18 13:17:13

I had both my master bath and kitchen counters installed. My interactions with the Luxus team were all top notch. I highly recommend them for their customer service and installation teams. They are all professional and punctual.

Source: icon-google Google
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Kerri Martello

Date: 2024-10-09 21:03:41

Hilari & Adriane are sweethearts! They are extremely knowledgeable, helpful, and friendly. The workers know what they’re doing and the process was a beeeze! I will definitely come back to Luxus again for any stone work!

Source: icon-google Google
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Kevin Novell

Date: 2024-08-15 13:54:07

I had a great experience with Luxus Marble & Granite. I went into the process knowing nothing. They walked me through my options and all the steps with warmth. Check out their remnants. The selection is vast and the prices are very reasonable. They were comfortable accommodating alterations and installed in less than a week from templating.

Source: icon-google Google
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Chris Sicard

Date: 2024-08-09 15:12:57

Luxus is a great company to work with for all of your countertop needs. Adriane and Hilari were super to work with. The communication was great from the beginning to end of our project. Scheduling was easy and workers show up on time and did a fantastic job. My countertops look awesome! Everything was awesome! 5/5 stars!!!

Source: icon-google Google
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Stephanie Fox

Date: 2024-07-17 14:14:40

This is THE company to work with for all of your countertop needs. Adriane was a DREAM to work with - she held our hand from the beginning to end of our project. She was attentive, communicative, kind and thorough. Adriane went above and beyond what was necessary to ensure our success with parts of the project that didn’t have to do with the countertops. She contacted other vendors when I couldn’t and helped to make arrangements. With Luxus, scheduling is easy and workers show up on time…. and do a fantastic job. Not to mention the company is located hours away from us and still took us on as clients. Thank goodness for that because we have had a nightmare experience with local companies! How I wish we had another project to do so we could work with this company again! Adriane - I’ll never forget your kindness and support through the challenges of this big project. A HUGE thank you to you and everyone at Luxus for providing the ultimate customer service experience. 5+/5 stars!!!

Source: icon-google Google
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Mary Ann Mazzone

Date: 2024-05-21 14:20:12

I had the pleasure of meeting Hillary, sales associate, at Luxus Marble & Granite. She was friendly & extremely pleasant. Her knowledge and patience was truly appreciated. She made my shopping experience delightful! She is an asset to Luxus Marble & Granite!!! I would highly recommend this great business!!!

Source: icon-google Google
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Rafael Sabino

Date: 2024-02-15 22:38:28

My partner and I bought a countertop from Luxus for our summer home, and we're thrilled with the outcome. Luxus provided excellent customer service and a fantastic selection of slabs, helping us find exactly what we needed. A big thanks to the Luxus team for making our project happen swiftly. Our countertop looks great, and we really appreciate your effort!

Source: icon-google Yelp
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Karen

Date: 2026-09-01 12:27:09

Luxus is amazing. From start to finish. communication was awesome. the countertop installers were unbelievably skilled. They are an awesome business.

Source: icon-google Yelp
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Rebecca B.

Date: 2025-10-22 17:45:51

i don't know where to begin to explain how amazing the people were to me. They went out of their way to find me the quartz countertop for my kitchen that nobody else had. They were so kind and so professional. They kept me informed everyb step of the way. My countertop is so gorgeous and unique. I highly 100% recommend them to everyone. Thank you Adrian and Hilary for your over the top knowledge and love.

Source: icon-google Yelp
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David B.

Date: 2025-02-10 23:45:18

been doing kithens for 25 years and this is the worst granite install ive ever seen they dont care about making the customer happy its all about the money

Source: icon-google Yelp
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Jennifer C.

Date: 2024-11-27 19:41:02

We recently had new countertops installed in our kitchen and the experience was nothing short of exceptional. The installers (Diego and Lucien) demonstrated a high level of professionalism from start to finish. They arrived on time, explained everything and took extra precautions to protect my home from debris and cleaned up after completing the job. The project was completed 1 week earlier than expected, allowing us to enjoy a stress-free Thanksgiving. The customer service was excellent throughout the entire process. (Thank you Adriane!) Overall this was a fantastic experience and I couldn't be happier with the results. I highly recommend their services to anyone in need of countertop installation!

Source: icon-google Yelp
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Laura T.

Date: 2024-10-22 20:40:25

This was an absolutely terrible experience from the first time Luxus came to our house. We paid 10k for granite for our outdoor kitchen. They had to come 4x and it's still not right. They mis-measured several times, there are jagged edges. They chipped the pieces while putting them in and then "filled" the chips with epoxy and told us thats what they do. However, when I called other granite companies to confirm if that is protocol, they told me that that is ridiculous! There are huge gaps Between our stone and the granite and the grill and the granite. They are inconsistent, one cut where granite meets stone is straight and on another counter they tried to abut the stone with the granite piece making a not straight cut. The guy who runs the place is the most unprofessional business person Ever. His ghetto talk was just a complete disgrace. Several people have seen the work and agree it looks terrible but I am so done with this company, I don't want them coming back to my house. It's sad because we spend so much money on an outdoor patio and the granite looks terrible!

Source: icon-google Yelp
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Susie B.

Date: 2024-08-17 18:41:42

We bought through Lowe's and were assigned Luxus. Scheduling was a little difficult but overall a good experience.

Source: icon-google Yelp
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Steven S.

Date: 2024-05-10 01:19:47

Luxus Marble has a fantastic staff, from sales to installation. We are always satisfied with the product and price. Fully recommend this company. Steve Sholes, Sholes Properties

Source: icon-google Yelp
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Charlie G.

Date: 2021-12-30 11:21:11

Terrible quality, our bathroom counter graining did not match our backsplash. It wasn't even close, it was obvious they did not try to match. Thank god we did not use them for our new kitchen.

Source: icon-google Yelp
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frank z.

Date: 2021-11-10 00:48:21

Don't believe the bad reviews! We've used Luxus for numerous homes and they are very eager to please and get the job right. They have the best selections of stone around and are a pleasure to work with.

Source: icon-google Yelp
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Frank T.

Date: 2020-03-24 19:59:08

Had quartz counter top and backsplash installed. Countertop looks great. Backsplash not so much. Seam on backsplash very visible and an uneven gap between backsplash and cabinets. Would not recommend.

FAQ About Luxus Marble & Granite — Based on Independent Research

What materials can I order a countertop from Luxus Marble & Granite?

What types of spaces does Luxus Marble & Granite fabricate countertops for?

What shapes of kitchen countertops does Luxus Marble & Granite fabricate?

What countertop design styles does Luxus Marble & Granite most often implement in Providence, RI?

What is the service area of Luxus Marble & Granite?

What types of clients does Luxus Marble & Granite work with?

Does Luxus Marble & Granite have its own countertop fabrication facility?

Does Luxus Marble & Granite offer any discounts on countertop fabrication in Providence, RI?

What is the price category of Luxus Marble & Granite in Providence, RI?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Luxus Marble & Granite?

What is the fabrication and installation timeline for a countertop at Luxus Marble & Granite?

How long does it take Luxus Marble & Granite to prepare a quote for countertop fabrication and installation?

Does Luxus Marble & Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Luxus Marble & Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Luxus Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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