Lorton Granite & Marble

Source: Google

H H K

Date: 2022-11-06 13:53:14

We wanted to add a sink on one of our granite countertops in the kitchen. We were very worried about the granite getting damaged because this piece matches the rest of the kitchen granite. We found Lorton Granite and asked a lot of questions about the process. This project involved removing a large piece of granite, getting it to their warehouse, cutting the sink hole, then bringing the slap back and mounting the sink. We emphasized our concerns several times, and gave them several opportunities to pass on the project. I was sure something would go wrong... Well, they executed with perfection. The techs were professional and careful. The cut is beautifully done and perfectly smooth. The location of the whole is exactly where we wanted it. I could not have hoped for a better outcome. Thank you again Lorton Granite.

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Source: Google

John

Date: 2023-07-02 11:47:14

They offered a price that was a few hundred less than another company who has many good reviews and much more less than a couple other quotes I got which were completely ridiculous. They delivered the correct material ordered. I built a deep refrigerator panel which was in place for final measure and template, but they showed up with a piece for a shallower depth fridge panel that had a partial roundover and installers had to cut it down to make flush. I should have told them to just leave and and cut it myself because the cut was done with a grinder and did not turn out perfect. I really wanted that particular cut to be flush and perfect because it meets a wood panel with no tile or backsplash to cover edge. The installers were in a rush and kept trying to leave when I noticed some fabrication issues that required correction. There were several spots that did not get polished out correctly during fabrication and a couple small scratches that could not be resolved. They tried to fix the issues very fast and it seemed to look better after the fix but my eyes are aging and I am not entirely positive that it absolutely perfect. The owner assured me this expensive quartz material would be more durable than the old black galaxy granite, but I am already noticing scratches from the dog trying to get to food and the black galaxy actually seems to be a little harder material after all so I am not sure how the Cambria will look after 20 years compared to the granite it replaced. I thought the quartz we chose was some of the most durable material you could buy from my research and the owner's advice. This is not really their fault, I am going to contact Cambria and see what they say about the scratches. I was going to try and use their services again for some vanity tops that I need because they offer very good pricing, but they seem to be out of business all of a sudden. I would recommend them because they have the best prices, but make sure to closely inspect during installation because their workers seem to go really fast and might not be the best quality, hence the low price.

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Source: Google

Shivaani Ajwani

Date: 2020-11-07 21:23:53

Amazing and Fantastic - Anez and Godze have been very nice, friendly and professional to work with and we would highly recommend their services. They showed us their vast selection of stones and also let us select the granite slab from their warehouse, for our kitchen countertops. The measurements taken were very accurate and they gave us an installation date within a week. The crew who came to install did a perfect and outstanding job with the demolishing of the older countertop, and replacing it with the new one - they were very polite and friendly, as well. Anez personally drove down all the way from Lorton to check on the work, and is something we never expected or have seen from anyone in the business. We highly highly recommend Anez and his team - this is truly a business with a lot of heart !!!

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Source: Google

Trevor

Date: 2020-09-17 01:49:46

Fantastic experience! Godze and Musa were delightful!! Everyone I met who worked for the company was very professional. Everything was explained in simple terms. I redid my kitchen and they did a fantastic job measuring and cutting the granite. Installation was smooth as silk and the project only took less than a week from when they measured. I am 100% satisfied. I don’t know how they do it. They were cheaper than the competition with faster turnaround times. I could not be happier with the results!! I will absolutely be using them for future projects. I chose the Blue Flower granite for pictures reference.

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Source: Google

Robin Moody

Date: 2024-05-03 18:17:01

Be careful, they take your money upfront and do not complete the work. Enes scheduled and cancelled eight times (I checked the texts)to complete a job that he said would only take 30 minutes. I finally gave up and hired another company to complete the work because the back and forth and empty promises were exhausting.

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Source: Google

Earfon Ghasemy

Date: 2022-04-30 21:21:25

Very professional with attention to detail. They have a huge selection of beautiful stones. They had the best prices I could find. The job was completed on schedule and on time. Enes is very polite and friendly. He took the time to make sure my job was done correctly. He even drove over and hour to my home after the job was done to make sure the it was done right. I highly recommend this business and I plan on hiring them again in the near future.

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Source: Google

Anne

Date: 2024-01-16 16:59:02

The telephone number listed doesn’t work. They haven’t finished my work I’ve paid for almost a year later. I have to walk in to get a hold of them and they promise to get it finished. They then never reach out. I have to walk in again and they say they’ll finish it, but then nothing.

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Source: Google

Fr. David Milad

Date: 2023-06-16 16:57:49

This is the second time I've used Lorton Granite and if I ever move again (which I hope I don't) I would use them a 3rd time. I had a tricky travel schedule and they made an effort to work around my time. The countertops are great and the price was awesome! UPDATE: 3/8/2023 About 10 months after installation, I found a chip in the quartz countertop. I was told after installation that there is a one-year warranty on all parts and labor. I contacted them to try and resolve the issue of the chip, at which point I was initially told it is not covered. Despite several texts and sending in pictures per their request, I have been given no solution, and they are no longer responding to my messages. While my initial experience with them was very good, it was disappointing to realize that they are not standing by their warranty and their customer service post installation is poor. As you can see in the picture of the chip is not big, but they're unwillingness to help resolve it while under warranty is quite disappointing. Update: 6/16/2023 After much debate with the company, they eventually sent someone to fix the chips, which I do appreciate. Sadly, Hal one of the office staff there, was less than professional as he sent me multiple unpleasant text messages in the process. Enes was way more pleasant and professional in navigating the situation. Bottom line, the company is a good from a price point and their work is solid. Please clarify with them what is actually covered in their one-year warranty to avoid a similar situation. Hal is ok to work with when everything is smooth but at the first sign of problems/tension I would encourage you to speak with someone else.

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