About Living Stone Granite — Ranked №6 Countertop Fabricator and Installer in New Bedford, MA
51.5
total score
The main rating value calculated from more than 30 indicators.
Exact value: 51.501515 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Living Stone Granite, founded in 2005, ranked number 6 in New Bedford, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Living Stone Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Living Stone Granite: Total Score & Key Ratings
The Total Score of 51.5 out of 100 achieved by Living Stone Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Living Stone Granite has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.49 out of 5.
You can read detailed information and evaluations from our independent research of Living Stone Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Living Stone Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Living Stone Granite
A family owned Living Stone Granite is not only about beauty and quality, but also about convenient use. The company offers a great variety of materials. You can choose from granite, quartz and marble. This company is known as the most trusted stone manufacturer in Fall River.
In its catalog there are kitchen and bathroom countertops. The company tries to offer the best price for countertops in the Great Fall River, Boston, and Providence areas. Living Stone Granite controls every step of its workers from the creation of the project to the installation process. Contact its managers for a free consultation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 45
Google
5
reviews: 21
YELP
5
reviews: 1
Facebook
5
reviews: 23
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.490741 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Living Stone Granite as Poor.
Based on our mystery shopper research, the staff at Living Stone Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Living Stone Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Living Stone Granite directly to better understand their approach to customer service.
Staff Expertise
2
Fair
Staff Expertise
We rate the staff expertise of Living Stone Granite as Fair.
The staff member from Living Stone Granite who spoke with our professional mystery shopper was able to answer basic questions, but the responses did not fully demonstrate a high level of expertise. This evaluation places them in the Fair category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Living Stone Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.7
Experienced
Company Age
Living Stone Granite is an experienced company, operating since 2005.
Our research revealed that Living Stone Granite began operating in 2005, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Living Stone Granite directly.
Own Office
5
Has Office
Own Office
We note that Living Stone Granite has a dedicated office.
Our research revealed that Living Stone Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Living Stone Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Living Stone Granite has its own production facility.
Our research revealed that Living Stone Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Living Stone Granite directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Living Stone Granite does not offer discounts for veterans.
Based on our mystery shopper research, we found that Living Stone Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Living Stone Granite directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Living Stone Granite as Standard.
During our research, Living Stone Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Living Stone Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Living Stone Granite.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Living Stone Granite.
Unfortunately, Living Stone Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Living Stone Granite as Very Fast.
Our mystery shopper research revealed that Living Stone Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Living Stone Granite is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Living Stone Granite.
Affordability
0
No Data
Affordability
We did not receive pricing information from Living Stone Granite.
Unfortunately, Living Stone Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Living Stone Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Living Stone Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Living Stone Granite
Wheelchair accessible parking lot
Accepts Credit Cards
Countertop Installation
Granite supplier
Bathroom remodeler
Countertop store
Kitchen remodeler
Marble supplier
Reviews about Living Stone Granite
All (15)
Google (9)
Facebook (5)
Yelp (1)
Source:Google
Ellesse Nunes
Date: 2023-12-27 22:47:31
From the first appointment to the install, everything was above and beyond! Every person we spoke with or dealt with was professional and kind! We are so excited to start enjoying our new counter tops!!’ Thank you again!
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Source:Google
D Lou
Date: 2021-06-16 23:09:40
Fred an his company are true professionals.
They have done 3 granite countertop installs, 1 quartz, and every install was done flawlessly. They are Very responsive, organized, clean, an they do incredible work. They go above an beyond for their customers. I highly recommend living stone granite! You won't be disappointed!
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Source:Google
Jacob Mello
Date: 2021-03-03 16:39:59
It was an absolute pleasure to deal with Taylor and the Team. They went above and beyond their means to help me out and provide a professional job. Anyone looking for a quality job and great customer service should definitely consider this company.
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Source:Google
Rj F
Date: 2021-03-02 17:56:53
Just had our kitchen countertops installed today and we are so happy we made a visit down to the showroom at Living Stone Granite - my daughter had a recent install and referred us to them. We did our research and had others come out to our home and are thankful we waited - Taylor who took my call and invited us down for an appointment was very professional and took care of everything. We knew right after our appointment we were in the right place, she was so easy to work with and provided everything right up front - samples, pricing, what we could expect from the type of counters we chose regarding care - the appointment was booked for template and in a very short time their technicians came out and did a super job - we are so pleased with the our experience with them. I would have to tell you give them a call if you are in need of any services they provide - before you make your final decision
Rj F
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Source:Google
michael Diogo
Date: 2020-04-11 12:53:14
Fred and his team are the real deal. From working with Taylor at the showroom and the booking process to the entire installation process, everything has been excellent. Even during this hard time for business’ Fred and his team kept great communication and delivered in a reasonable time frame. I highly recommend Living Stone, and will recommend and use repeatedly.
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Source:Google
Lisa Lavalette
Date: 2022-05-26 20:44:31
Amazing experience with Taylor and the team. She had great communication with us, they were on time. No COVID, supply chain issues. She said installation was between 7:30am and 9am. The crew was here at 7:30 sharp. Very professional, thoughtful on where the seams were, cleaned it up and it fit like a glove. Perfect! Highly recommended them.
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Source:Google
Steven Rodrigues
Date: 2022-05-10 10:44:00
Fred and his team were nothing but amazing from start to finish. Fabrication was complete amazingly fast and install was under an hour. Their prices quality of material, work and wait time all beat the big stores
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Source:Google
Victoria Marcelino
Date: 2022-07-06 21:12:40
Absolutely love the granite and quarts they installed in my condo! It’s absolutely stunning! Their customer service is top notch! Taylor helped my fiancé and I pick the perfect stone! She is very nice and helpful! Thank you Livingstone granite! The counter tops and vanities are my favorite thing in my home!
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Source:Google
Kathi barry
Date: 2021-06-25 22:46:09
Living Stone Granite is perfect from the start. Taylor is so wonderful to work with. She fully explains the whole process of your options wether it be a full kitchen or just a bathroom. If you need a remnant piece for a small project , once again Taylor shows you what’s available & advises on different sizes. She really knows the business.
Now moving on to Fred. Once you choose your stone from a stone vendor ( we used Verona Granite & Marble Importers in Fall River, which was excellent also) he will meet with you if you want to lay out the cuts before hand. Fred is an amazing artist ! He comes & measures about a week in advance of installation When Fred installs the fabricated stone it fits perfectly, down to the electrical outlets !
They have done 2 houses for us and 1 for our sister & we highly recommend Living Stone Granite ! You will not be disappointed !
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Source:Facebook
Gillian Andrea Lane
recommends
What an absolute pleasure it has been dealing with Fred and Taylor of Living Stone Granite. We chose our stone exactly a month ago and today our granite kitchen countertop has been installed and it looks fantastic. They are professional, efficient and perform quality work. We are delighted and if you choose them you will be too.
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Source:Facebook
Steven Rodrigues
recommends
Fred and his team were nothing but amazing from start to finish. Fabrication was complete amazingly fast and install was under an hour. Their prices quality of material, work and wait time all beat the big stores
Read more
Source:Facebook
Susan Lemoie-Zarba
recommends
This stone fabrication company was the very best estimator, pricing and installation of any project I have ever worked on. I highly recommend this company for any residential or commercial project. The installers exceeded our expectations and installed a very large single piece of quartz without a seam. This seamless quartz is absolutely perfect!
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Source:Facebook
Christine Patnaude Mills
recommends
Great customer service. Taylor and Fred were a pleasure to work with.
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Source:Facebook
Stephanie Ferreira
recommends
Living Stone was a pleasure to work with from start to finish! Super professional and knowledgeable. I would recommend Living Stone to anyone considering granite/quartz etc.
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Source:Yelp
Paula K.
Date: 2023-08-19 16:55:48
Their service was terrific from beginning to end! Taylor was wonderful to work with, installers Marco and Nelson were great. Everyone was polite, courteous, and on time. Job ran so very smooth. I highly recommend this business!
Read more
Source:
FAQ About Living Stone Granite — Based on Independent Research
What materials can I order a countertop from Living Stone Granite?
During our independent research, we found that Living Stone Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Living Stone Granite’s clients in New Bedford, MA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Living Stone Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Living Stone Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Living Stone Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Living Stone Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Living Stone Granite most often implement in New Bedford, MA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Living Stone Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Living Stone Granite?
The company’s office is located at 297 E Main St, Fall River, MA 02724, but its work is not limited to just the city of New Bedford, MA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Living Stone Granite work with?
Like many participants in our rating, Living Stone Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Living Stone Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Living Stone Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Living Stone Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Living Stone Granite offer any discounts on countertop fabrication in New Bedford, MA?
According to our research, Living Stone Granite does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Living Stone Granite may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Living Stone Granite in New Bedford, MA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Living Stone Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Living Stone Granite?
Yes, according to our research, Living Stone Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Living Stone Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Living Stone Granite in New Bedford, MA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Living Stone Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Living Stone Granite in New Bedford, MA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Living Stone Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Living Stone Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Living Stone Granite provide for its work?
According to our information and industry practice, Living Stone Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Living Stone Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Living Stone Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Living Stone Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Living Stone Granite know that you found them through the National Ranking Countertops Contractors!