LD Kitchen & Bath
since 2009
Examples of works performed by LD Kitchen & Bath
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About LD Kitchen & Bath
total score
Exact value: 53.791348 out of 100.
Customer Feedback Score
reviews: 94
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reviews: 27
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Contact LD Kitchen & Bath for a Free Estimate
1201 Puyallup Ave, Tacoma, WA 98421
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Kitchen & Bath
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Reviews about LD Kitchen & Bath
All (39)
Google (11)
Yelp (28)
Brad Elliott
Date: 2023-02-17 03:25:22
Couldn't be happier with the service and pricing from LD. We took our detailed drawing of our quartz countertops to LD, picked out what we wanted and they were installed a couple weeks later. Their technicians were informative, experienced and efficient. Would (and have) recommended LD to friends and family.
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Michael Marshall
Date: 2024-12-24 03:22:17
Excellent service and product quality. The vanity we bought is beautiful. Loved that they suggested we save money by buying a remnant from their yard.
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Brendan Duffy
Date: 2024-05-07 18:40:56
Excellent service for contractors... they really deliver
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Erin Sweeney
Date: 2024-10-24 17:53:22
I’ve used them for a few jobs. And most recently the last. They did not install the correct color slab throughout the kitchen and then lied claiming one of the mismatched slabs were an older color. They came back out 2 months later and replaced the entire kitchen only after we forced them to. The installer damaged the cabinets and finishes and the owners refused to make it right. After a last effort to come to an agreement with them, we decided to seek legal action. Would not recommend them.
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Sheila Tallman
Date: 2023-10-15 02:30:09
We have purchased kitchen cabinets 6 times for rental properties from this company. Each time had been great. Great customer service, friendly people. We highly recommend!
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ELEMENT'S ESSENTIALS LLC
Date: 2024-07-17 04:56:51
Great working with Tran and Uncle to help me providing anything for my customers vision. The countertop I stall guys are quick and quality work. The cabinets are always nicely assembled. NOBODY, is going to beat their prices!!! I'm the Owner/Operator of Element's Essentials llc and all of my kitchen needs have been with them! Here are some photos of my recent kitchen that has all cabinets and countertop from LD Kitchen & Bath.
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Candace Reis
Date: 2023-11-12 17:14:03
I had a disappointing experience at this store. The customer service was poor – I felt ignored, with no staff acknowledging my presence. To make matters worse, two staff members were engaged in a loud argument for over 15 minutes, right in front of customers. It was unprofessional and created an unpleasant atmosphere. I will never shop here again.
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Dana Seitz
Date: 2024-09-28 02:26:38
Beautiful showroom. Good prices. Helpful staff. Great selection of countertops. Nice display of different installed cabinets.
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Erik Johnson
Date: 2023-08-06 22:47:47
The quartz is beautiful and they were very detailed about the quartz install. Reason they only got 4 stars is because the sink sizes they offer for bathrooms are small and large. I was concerned about the size of the large sink and initially wanted a small, but they told me a large sink would fit. When it got here it did not fit properly. They were able to make it work but had to cut into my vanity significantly. Overall Great price, great product, but do your own measurements before you go in to purchase and double check sink sizes. (Including depth of sink)
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Cs Gart
Date: 2024-06-12 05:00:01
Great service and amazing selection. Tran and Uncle are fun to deal with. Most experience granite and cabinet dealers west of the Mississippi. Best prices in town. Thanks so much for helping us out.
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Michael Clark
Date: 2021-05-27 17:27:50
Great place with beautiful huge supply of countertop solutions as well as cabinets! Awesome staff in and outside the store. They are used frequently with many of the projects I do working with BV renovation. The install techs are nothing short of professional and amazing. The results are always wonderful, and they stand by their work. A great place to check out! When I do my kitchen and bathroom I'm calling LD.
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Ari S.
Date: 2025-05-02 21:49:29
Our contractor and realtor recommended LD and I have been really happy. They are now doing flooring and got a great deal on quality Vinyl Plank Flooring
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Kelly W.
Date: 2024-01-25 06:11:28
We absolutely love our countertops! I didn't read reviews before we decided to go to L&D and I'm glad I didn't. They were recommended by the company that made our cabinets. I don't know what other people expected from L&D but from my experience they were knowledgeable, helpful, and accommodating. Other stone suppliers wanted to put a seam at the center of my sink because it's a long run but L&D didn't do that. The one seam I have in my kitchen is minimal and not noticeable unless you look for it. Customers need to keep in mind that you can't always get what you want with natural stone. If it break they aren't going to want to pay for an additional slap. I recommend L&D. My advice is to take a breath and shop around. We have a beautiful updated kitchen and we literally saved thousands and got the same aesthetic we would have gotten from other more expensive companies.
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Tracy B.
Date: 2022-12-26 03:25:07
LD kitchen were an amazing experience for us, from start to finish. Seth was the person who helped us in the office, we made an appointment and he was really friendly and so knowledgeable, I had many questions and he had answers to them all. We scheduled our installation and had to push the date forward and they really worked with us to have our request met. Our installer was Efren and he was great! Him and his colleague worked efficiently and clean as they cut on site. I was concerned about a seam showing in our L shaped kitchen counters as they don't do seamless and we can't see a seam at all. Our quartz counters are beautiful and we love the service, the price point was very reasonable and the California Gold Rush Quartz I'd so beautiful. We'd highly recommend this company to anyone that wants quality customer service, product and installation.
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Emily D.
Date: 2021-09-27 01:25:08
LD has great prices and is always able to help me with my kitchen layout. I've remodeled dozens of kitchens over the last few years and highly recommend LD.
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Seth A.
Date: 2019-03-09 20:27:03
Great cabinets and countertops for a low price. Expect to come in and wait to be helped versus calling on the phone. Very happy with the finished product!
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Jay E.
Date: 2018-08-29 02:14:08
LD Kitchen & Bath sell cabinets and counter tops. The reason they are kert is because they are moving large quantities of top quality cabinets. If you want someone to bend over backwards and hold your hand while you pick out what you want go somewhere else. The reason that LD is so busy is because they sell good cabinets at great prices. Yes they are trying to get you in and out because usually there is someone waiting behind you that would also like to buy cabinets. My kitchen looks great and it is because the people at LD Kitchen & Bath got me everything I need at a fraction of the price other stores want you to pay. I have already told several of my neighbors about LD and soon they will be enjoying a brand new kitchen like mine. Thanks LD Kitchen & Bath
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Brian S.
Date: 2018-06-16 15:42:28
I have used LD on 10 of my kitchens and bathrooms. They have always had great service and prices. That's why I keep going back!
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Sandra N.
Date: 2018-03-01 19:13:19
We have used this company 4 times in the last year for bathrooms and kitchens. Solid wood cabinets, soft close hinges, affordable granite, undermount sinks. Tran goes above and beyond for her customers. We will always choose LD Kitchen and Bath for our investment homes.
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Daren W.
Date: 2017-06-19 19:47:29
Great cabinets and prices. You can't beat the quality of the boxes. Dove tailed drawers, solid plywood. It would cost you twice as much dough to get solid plywood boxes from another cabinet maker. You're not there for great service so don't expect a Nordstrom level of service at a TJ Max price.
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Jeremy D.
Date: 2016-11-07 19:53:53
Here's a couple of pictures of their counter tops installed in kitchens I remodeled. They do a good job at a great price.
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Terrence W.
Date: 2014-12-30 22:09:26
I am a real estate broker here in pierce county that works with investors. I also flip properties myself. I have been working with Tran over at LD Kitchen & Bath for almost 5 years. Have received nothing but the best in service from day one. Tran always helps me design amazing kithcens that get my homes sold quickly. The Install team they have is outstanding. They always show up when they are supposed to and do great job on install and cleanup. I will continue to use them for all my kitchen and bath needs as well as refer them to my new clients.
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Darren M.
Date: 2014-03-06 22:35:15
Fantastic prices on granite counter tops. Cabinet contruction very good - plywood box, solid wood drawr fronts and doors (at least they were when we bought them). Fast instalation (almost too fast) and nice crew.
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Jay L.
Date: 2020-06-13 20:25:31
This is an update on my previous review all g with a photo of the finished product. LD did a great job, I will be back based on the pricing I received. They are quite a bit less that others.
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Naomi K.
Date: 2016-12-01 16:35:38
I was recommended by several friends who own rentals and use L& D a LOT. If you want to save money on real wood cabinets and beautiful granite and quartz this is your place. But remember that they cater to contractors, although they also service homeowners like myself. You will not be wined and dined like Home depot and Ikea (which I had both come out for estimates, But L&D will beat the other guys prices by 50%!!) - I saved $11,000 by using them compared to wood from Home Depot. They DID tell me I need to seal the granite before I purchased. It takes about 10 minutes....not a big deal. We did have some problems getting an install date but I'm pretty easy to work with so I could re-schedule. My cabinets are amazing. I am still waiting on 2 glass front panel doors- as they had run out of them when they installed, but other than that I'm really happy. If you have a problem just be prepared to run down there and talk to them in person... phone calls don't really take much priority!! show room is bare bones (not sketchy at all - Just set up for contractors who know what they want) but you see what you need and no frills. Tran is super fast and creative designing kitchens. Their installers (they sub contract that out) had a bit of an attitude but they did a good job. I would definitely use again and again. REMEMBER - If you want a company to hold your hand... tell you everything is going to be OK.... and a fancy showroom DO NOT use these guys. If you want great value, good products and a company who stands behind their work- LD is your choice. Remember .. what I got for $9,800 (Huge all wood kitchen cabinets and granite in kitchen- also new cabinet in bathroom and granite top - sinks, and install) I was quoted at $21,000 from Home Depot for wood and that did NOT include the bathroom cabinet or granite, and $18,000 from IKEA for MDF or some other Non- wood strange cabinets and granite only in solid colors and nothing for bathroom. I would say that for that much savings Im willing to make a couple of trips there and work out and small problems. Thanks L&D
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Erin S.
Date: 2025-05-22 21:58:39
I would give them 0 starts if I could! As a GC, I've used them for a few jobs. And most recently the last job was very disappointing. They did not install the correct color slab throughout the kitchen and then lied claiming one of the mismatched slabs were an older color. They came back out 2 months later and replaced the entire kitchen only after we forced them to. The installer damaged the cabinets and finishes and the owners refused to make it right. After a last effort to come to an agreement with them, we decided to seek legal action. Would not recommend them to anyone.
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Daniel G.
Date: 2022-06-16 22:03:30
Cabinets were delivered beat up and broken, counter tops where never manufactured even though order was made 1+ months in advance. Overpriced and horrible customer service spent close to $20,000 for horrible service and garbage products that are damaged.
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Sarah L.
Date: 2021-08-17 21:36:14
Negative stars. Wow! This company has been so frustrating to deal with. We have had multiple issues with them. Keep in mind this is a stone fabricating company. We had talked in length about how we do NOT want our large backsplash to have any Seams. We wanted one large seamless slab. They assured us that there would not be any seams As I mentioned this multiple times because that was my biggest concern. The day of delivery (Which was already rescheduled and pushed back months with additional costs by them three times) We had to cancel the delivery and find another company to order through last minute because I asked one final time about the seams and that's when they told me yes you will see seams because we don't sell slabs that Large. Something didn't seem right, so I'm glad I stuck with my gut and asked multiple times. I would've been so upset if the backsplash that was meant to be one large beautiful slab, had four or five different seams. This company pieces together the same pattern of smaller slabs. For some projects I'm sure that's fine, but this is why I was very detailed and my questions, because this was very important to us. They also added additional costs to our order Because they got the measurements wrong twice, and then charged us $500 because they had to go down eight stairs. I can't imagine every home they install doesn't have any stairs they have to work around. We also ordered cabinets through them early May with cabinets rollouts. After the cabinets were delivered to the house, they did not have the rollouts and said "oops they are back ordered and we'll have them in a week or two," We received 50% of the rollouts today on 8/17/21, and Had to get a refund for the other 50% of the roll outs because they don't know when those rollouts will be in. They also just drop them off and wouldn't install them for us. So now we have to hire someone else to install them. More money. They originally said they would install the rule outs for us. Apparently, the cabinets are from two different manufacturers and they asked me about the manufacture information. I obviously had no idea what they are talking about and figured since they sold us the cabinets, they would have that information. They aren't even able to look up and give me information on what they sold me. To sum it up, they are inexperienced, expensive For what they offer, and made multiple mistakes. And then had the audacity to be frustrated with me about it. I had a very experienced contractor coach and walk them through the entire project with measurements, And all the tools and supplies needed. And they still messed it up. I really tried to chalk a lot of this up to Covid and being short staffed, etc. But there were just too many mistakes to let slide. I wouldn't recommend them, but If you are going to use them, you need to have A lot of experience and be able to walk them through every little detail. I would not rely on them to help organize your project with you.
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Kevin M.
Date: 2021-06-05 05:11:48
DO NOT WASTE YOUR TIME for countertops. When you walk into the showroom the atmosphere is cold and uninviting, and the selection is about one tenth of other showrooms. That is the first impression; what comes next is hit or miss--if it's a miss, it will be a big one! The quote is down and dirty, and usually the lowest around. They save money because they buy a few colors in bulk, and use cheap installation techniques. They cut the product on site, as opposed to other companies who come out and do their own measuring, and cut out your materials with more sophisticated means than the electric hand tools these guys use. If you are installing an "L" shape in your kitchen there will be a seam--they cut on site, and it's not very pretty. The pattern is way off because the L-shape is two pieces seamed together. It is a horrible look! So, on day one of our project they mis-cut one of the slabs and tried to "make it work". Only after my kitchen remodel contractor insisted they remove it and do it right did they take it out, but now they were short and had to finish another day. When they came back to piece together the other side of my kitchen (2 L-shapes, so 4 slab pieces total) the colors DID NOT MATCH! But, these guys did not care, just wanted their install fee, so they slammed it in and left (right as I was getting home) before I could inspect the job. I went down to the showroom and showed the manager pictures of the mis-matched slabs, and she told me they could "rip them out and refund my money", which I agreed to because I was not going to ruin my brand new kitchen with these sub-standard and awfully installed counters! When they came to "rip them out", that is exactly what they did--beating on them and prying them loose with hammers and pry bars; I was silently praying that they would not destroy my brand new, handmade, $20,000.00 cabinets. The cabinets survived just fine but they cracked my brand new granite farmhouse sink. I went back down to the showroom to show the manager the cracked sink and she called the installer right in front of me and asked him if he cracked the sink. Of course he said he did not notice that he did, so even after seeing the pictures, the manager told me that it could be possible that I did it. I told her that there was no way that I was going to intentionally destroy a thousand dollar sink, and that it did not even make sense for me to do so. They agreed to pay me 2/3 of the price we paid for it; however since we bought it, Amazon raised the price almost 100%, so the sink we paid $550 for will end up costing us $1000 to replace unless I can repair it. Well, if you read all that you will understand what you could be in for, a huge waste of time! I did get my refund, and I did get some money for the crack in my sink, so all in all, at least I got refunded, but the time wasted was ridiculous, and I will NEVER use this company, and I will always steer people away from them because the way they do business is all about bringing in money any way they can, as cheaply as they can. Read the other posts...I believe they are very hit and miss, but if you are looking for quality, you need to go somewhere else! I recommend Intown Granite in Kent. They have 10x the selection, do an on-site laser measure, and bring full size, precut pieces to the job site--no cheap on-site piece work that looks horrible.
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Reveche C.
Date: 2018-08-21 19:17:51
Customer service sucks! Spent a lot of years and money at least 70k here as an investor and they still don't appreciate it! I now go to Seattle for all my cabinets.
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Andrea S.
Date: 2018-08-21 19:17:09
Came in to grab just some finishing pieces and was told to wait 30 mins before I would be seen because everyone was on break. The lady at the desk was eating her lunch and wouldn't even talk to me anymore than "30 minutes!!". I have been coming to LD for years and have spent hundreds of thousands on kitchens and countertops. I am tired of the poor customer service and will be taking my business to GS supply in Seattle from here on out.
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Dave B.
Date: 2018-07-14 01:57:22
Pay the extra money go somewhere else this place is a joke. The worst customer service I have ever seen
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Ws F.
Date: 2018-05-13 06:58:18
Spent $2500 on granite counter tops. They messed them up and refused to fix them. And they were upset that we even mentioned it. Stay away!
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JeLean F.
Date: 2018-05-12 22:44:29
SAVE YOUR MONEY AND GO SOMEWHERE ELSE. As another reviewer said, from the moment we walked in the door we should have known. We waited and looked around for about 20 min or so while a man sat at the desk and we finally asked it he could help us to get a "what do you want"? Should have been our first clue. When we ordered our granite, the warehouse man came over and we discovered there was old stock and new stock and they only had a small quantity of the old stock which was a darker shade. The day of the install, I knew there was something a little "off" but couldn't put my finger on it until a few hours later. THEY INSTALLED TWO DIFFERENT STOCK OF GRANITE, the older on the island and the newer on the sink counter!!!!!! Two different shades! My husband and I called and emailed and they say they "can do nothing about it" you'll be lucky to get anyone on the phone. They let it ring and ring and do not have a answering machine.... DO NOT DO SERVICE WITH THIS SKETCHY BUSINESS!!! We will be contacting our lawyer.
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Deborah J.
Date: 2018-03-28 16:34:34
Horrible customer service. They make promises repeatedly that they fail to keep. Example is they had someone come out to do a template for a countertop and said that they will call me the very next day for an install. I had to follow up repeatedly and it took a week to get a date. And that was only after I showed up in person and refused to leave until they found the information from the template and scheduled. Then I get a date and I call them the day before to confirm and they promise that they will be there the following day as scheduled but no show and no phone call. I finally called them in the afternoon and they claim they called to reschedule with me which is of course a lie. But they promised 9 the next day. I asked him specifically exactly at 9? And he said yes. I'm sitting here at 9:30 and still no show so I called him and he said he told me 9 to 10 which is again a lie. Now let's just hope the actual install goes well. I would go to another location except for this is one that our customer insisted on using. I personally never would again.
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Shannon B.
Date: 2016-11-29 06:23:31
I will never do business with L&D again. From the moment I walked in it was bad. We used them for our remodel based on our contractors recommendation. They ended up being more expensive and not worth the time. Installation tool longer then it should, they tried to install the wrong marble in one bathroom. They didn't listen when I said we had a special sink and then tried to charge us more when they had to fix it. They installed one of the cabinets improperly and there is not a crack in the front that will have to patch. Also they don't seal any of their marble or granite, they didn't bother to tell us that so now the weeks later I'm noticing marks that won't go away, and we have to spend more time and money to seal it ourselves. Spend the extra money and go somewhere else. They aren't worth the time or the headache.
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Colleen C.
Date: 2016-07-10 04:01:22
Just walking in the door you should know to just turn around and walk out. Not friendly and their English is very hard to understand. We had to go back 4 times because things were missing from our order. The cabinets are nice, but not worth the hassle with this place.
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C F.
Date: 2016-04-29 23:37:47
I was referred to this HORRID NO CUSTOMER SERVICE/SKILLS company by a friend who had good results when he dealt with them - NOT SO with me - they don't communicate, explain, no customer skills whatsoever, very difficult to understand and communicate with- the place is hole in wall - I provided detailed layouts/measurements and yet installers come unprepared - telling me I had to do the removal of existing counters etc - no communication on this - THEY ARE CHEAPER BUT GO ELSEWHERE - I GOT MY MONEY BACK AND WENT TO INTOWN LOCATED IN AUBURN - YES IT WAS $1000 MORE WHEN YOU go to their facilities it is professional, they have outstanding customer skills, communicate, professional PLUS THEIR GRANITE IS A HIGER QUALITY THICKER NOT 1/2 THIN LIKE AT L&D something I noted immediately the difference in granite- worth the extra $1000 and NO STRESS dealing with the professionals at INTOWN IN AUBURN - GO THERE!!!
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Sarah F.
Date: 2016-04-29 22:55:44
If I could give zero star I would. This place from the start was sketchy! We went because of our realtor said he worked with them and they were good. Not even! We went to pick granite out and get it installed our date kept getting pushed back and if we had not called to confirm they wouldn't have showed. They show up unprepared didn't have the measurements that we gave them very detailed measurements they said we had to take the old out as it wasn't payed for, yet we specially said they needed to when we picked it out. They are extremely hard to understand and communicate with and very rude! We ended up getting our money back and going elsewhere! They might be cheaper then most but NOT worth the hassle!!!! Go somewhere else!!!
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1201 Puyallup Ave, Tacoma, WA 98421