Lakewood Counter Tops
since 1972
Examples of works performed by Lakewood Counter Tops
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About Lakewood Counter Tops — Ranked №1 Countertop Fabricator and Installer in Tacoma, WA
total score
Exact value: 71.49892 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Lakewood Counter Tops, founded in 1972, ranked number 1 in Tacoma, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Lakewood Counter Tops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Lakewood Counter Tops: Total Score & Key Ratings
The Total Score of 71.5 out of 100 achieved by Lakewood Counter Tops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Lakewood Counter Tops has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.02 out of 5.
You can read detailed information and evaluations from our independent research of Lakewood Counter Tops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Lakewood Counter Tops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Lakewood Counter Tops
This family-owned business has been well-known in the natural stone processing industry since 1972. Dozens of years of experience guarantee the highest level of countertop quality. Lakewood Counter Tops processes quartz and granite and embodies projects of any level of complexity. The team comprises workers, designers, and managers who perform their duties to achieve the best result. Careful stone processing allows for preserving physical properties and improving durability. Designer consultation helps select matching countertops for any interior. The cost of kitchen countertops includes delivery, replacement, and installation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 54
YELP
reviews: 16
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Lakewood Counter Tops
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Countertop Installation
Countertop store
Cabinet store
Reviews about Lakewood Counter Tops
All (28)
Google (12)
Yelp (16)
Anna C
Date: 2024-06-04 02:27:12
About a year and half ago I had ordered some laminate from here for my kitchen and really appreciated the customer service I experienced here. Well fast forward to now and the genuine customer service hadn’t changed when I walked in the door today. I just needed a smaller piece of laminate for a remodeling project and fortunately they had scrap pieces I could buy. This helped me greatly as I had already stopped by Habitat and wasn’t able to find any at two of their locations. Joanne who helped me before was still there and helped me again. I was able to get a good piece to finish my project. Thank you!
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Andy Anderson
Date: 2024-07-30 14:36:01
They helped with our kitchen and bathroom remodel, happy with the product and the installers. Our problem was with Michael and scheduling our work. They would show up, do some measuring and return 3 weeks later. This happened more than once, meanwhile there we sit waiting and waiting and waiting. Will not hire them again.
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Gerald Parr
Date: 2021-05-14 03:30:22
Good supply/ selection of various countertops and materials. Fairly knowledgeable about materials used and durability of each. Given samples to take home and compare. I haven't had them do the job yet, currently busy, but plan is in the works. Here's the update. We purchased a very nice Corian countertop to complement the kitchen and the technician came in for digital mapping and measuring, then once the order was placed and installation scheduled, the day promised arrived and they were on hand and ready to go. The result was a very nice looking top, professionally installed. Sorry, didn't take the photos necessary for an overall look, just an impromptu one.
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Lindsay May
Date: 2021-03-02 04:36:45
This place is amazing! They offered competitive pricing to the big box stores and old-fashioned customer service. The entire staff made the experience truly enjoyable. Lakewood Countertops staff was interested, prompt, more than fair in pricing and have the best install crew in the business. They also have excellent customer service and the general contractor Mike did a great job. I highly recommend this local business than going to the big guys
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john brown
Date: 2024-06-12 19:23:04
I had two custom shower installations. Excellent customer service and the installs look great. I highly recommend these folks. Top notch!
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Phil Carder
Date: 2024-08-13 15:51:07
If perfection is what you are looking for you found the right place. We hired Lakewood Countertops to do a Corian tub surround with very interictal wall pockets and multiple spouts and valves holes. Pricing is very competitive. We picked an "In stock" color pattern they keep on hand. We visited the showroom to see the actual samples. This helped speed up the process as it takes many steps to get it done. I received a written estimate right away with options, the tech doing the onsite measuring was polite, on time and communicated very well. The installers also were on time and did a great job, very respectful in our home. I am very pleased with the outcome.
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Kaedra Wakenshaw
Date: 2022-11-08 18:30:44
We just had Lakewood Countertops do our kitchen counters. The job turned out beautifully, and I cannot say enough good things about the people who work there. We received five-star customer service from Mike, and all the employees were professional and pleasant. The installers knew what they were doing, and all promised timelines were met. This is an excellent company.
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Mark Henderson
Date: 2018-09-20 21:02:32
Very professional from selection to design to installation. End result was more than expected. Couldn't be happier with our choice of vendors. We we're given kind of a "cool" response by the big counter names in town since it was not a large job. Lakewood's staff was interested, prompt, more than fair in pricing and have the best install crew in the business. Ask for MIKE, BRYCE and JOE for the install. They were fantastic! Clean, organized, skilled and we ended up with the perfect install. Would definitely recommend to others.
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Crusty Splinters
Date: 2022-05-27 04:43:51
Hired Lakewood counters to do the kitchen and bathroom. Was skeptical at first due to having to deal with a bad company before. Looks great and the price was fair. Mike was an absolute pleasure to deal with. There was one thing that kind of went side ways ( it happens) and they fixed it quickly same day. Would give them six stars and highly recommend..💯
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Christina Fagernes
Date: 2024-12-19 20:16:04
I rarely post reviews, but this company deserves another 5-star review. We had a relatively small job (just a small reception/receiving countertop), and I had waited until the last minute to source the product. After everywhere else had given me a three to four week lead time (with our opening set for two weeks out), Lakewood Countertops simply told me “don’t worry, we’ll make it happen.” And they did. From my first call through final installation, everyone was fantastic and they met our tight deadline. These guys will be our go-to for all future projects.
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Ron Hayward
Date: 2023-03-28 16:29:51
Good sales, good installation of countertop, sink and stove. We had a bit of a challenge installing the new downdraft fan involving several service calls over a six week period. Lakewood Countertops and their installers seemed interested in getting the job done to our satisfaction. Installation seems adequate, though downdraft fan and blower (purchased through third party) do not perform nearly as well as those originally in place.
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Cory T
Date: 2024-10-03 22:26:52
Their attention to detail is second to none. My countertops turned out perfect and have held up well to the abuse of toddlers.
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Marti W.
Date: 2023-04-14 19:18:58
Lakewood Countertop came to our home and redid our kitchen countertop. They did a fantastic job and were very professional. We love how it turned out and it definitely updated the kitchen look. From the wonderful ladies in the front office to the technician that came to the house to install the laminate, our experience with this company was great. Use them for your work... you won't be disappointed.
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Karen U.
Date: 2023-03-12 20:48:18
We had new quartz countertops installed in our kitchen & also enlarged the island. They were very careful taking out the old countertops and the new ones are beautiful. Rich, the owner, and Michael, the general manager were very helpful and followed through with the crew until the end of the job. We would highly recommend this company for any countertop job.
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Patrick T.
Date: 2019-12-11 00:12:12
Worked with Lakewood Countertops Mike Burgess gm & Kim Mingee showroom manager. Very pleased with service & willingness to accommodate. There were some challenges during bathroom countertop & plumbing renovation dealing with matching colors & installation. Everything worked out well. Lakewood's recommendation of plumber Kevin Kampfler of pipe dreams was spot on excellent
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Rebecca K.
Date: 2019-02-12 17:56:40
There did a great job and were very professional. When we are ready to move on to other projects we will definitely use them again.
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Duane C.
Date: 2018-09-21 19:21:40
I am a casework contractor of 25 years. I needed a large, fairly elaborate Corian top in one week. Lakewood countertops gave me a good price and was able to stick to the tight time frame. The countertops arrived as expected and look great! Michael and Russel were thorough and easy to work with. No issues here.
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Susan A.
Date: 2018-02-18 00:39:42
I recently had a new Corian countertop and sink installed by Lakewood Countertops, and working with them was wonderful! I wanted to know the pros and cons of the various materials and all the procedures in detail before making a decision. It took me a long time to decide what material I wanted and what pattern. Everyone was helpful and informative, and they had a wide variety of materials to choose from and samples that I could take home to consider. At no time did I feel pressured or hurried. When I was finally ready to move forward, they did a marvelous job. Their installers were professional, timely, and neat. My husband and I could not be more pleased. We have an extended, complicated countertop, and we are delighted with the seamless surface that Corian provides. Above all, I am grateful for the patient, knowledgeable customer service provided. We definitely plan to use Lakewood Countertops when we get around to doing our master bathroom.
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Ann L.
Date: 2017-03-09 01:18:00
We couldn't be happier with our new quartz countertops from Lakewood Countertops. From start to finish each step from a free home estimate through final installation was highly professional & always on time. The staff is knowledgeable, highly skilled & very professional. We highly recommend them to anyone needing new countertops.
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Tavi W.
Date: 2024-07-18 18:05:56
I recently needed a simple removal of my old two bowl undermount & faucet sink and install a new single bowl top mount & faucet kitchen sink that I bought from Costco. I was referred to this company from my plumber since it was a 2-service job. The only problem I had was my new kitchen sink was much bigger, so my granite countertop needed to be custom cut, which was not their scope of work, but with great customer service and management (Michael) was willing to help with me with my project. Overall, I was satisfied with the actual work done and price, my new kitchen sink and faucet looks great. They didn't have much room for error and required precision technique. Part 2, the Plumber was able to reconnect and install new plumbing and disposal.
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Merly P.
Date: 2021-10-21 18:35:06
I remodeled my kitchen and was looking to fix one of the cabinets that did not fit my kitchen. I brought the cabinet to Paul's Custom Cabinets LLC. Paul recommended contacting Lakewood Countertops to have my countertops installed. I contacted Lakewood Countertops and they installed my countertops within two weeks. I saved a lot of money compared to the price in the big box stores. I saved closed to about 50% from the quote that I got from Home Depot/Lowes. The installation was professionally done. They have delivered my expectations about the job and whatever was on the confirmation drawings is exactly what was installed. Special thanks to Russell, Erica, and Patricia, and the technicians that handled my work order. I will use them again when I remodeled my bathrooms and will recommend them to my family and friends. Moreover, they recommended Pipe Dreams (Kevin Kampfer - Owner) to install the plumbing. Pipe Dreams also did an excellent job and I will use them again and recommend them to my family and friends. Alfred P. Frederickson, WA
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Frank D.
Date: 2019-05-21 16:57:08
We had major damage from a leaking shower pan and did not want to reinstall the same technology so we contacted Lakewood Countertops about a custom made 4' x 6' Corian shower pan instead of a concrete and tile pan. They sent out a man to measure who arrived quickly and did a good job. The estimate was about $2600 plus tax, about 1/3d less than another company for the same product. They told us it would take about 10 business days but near the end of that time, they called and said they could not find material in the common color we wanted. We chose another similar color that they could get and were told it would take an additional 10 days. The installer was supposed to come on Friday and my general contractor was on site to remove a temporary wall to facilitate the installation. Lakewood called and said their installer had called in sick and could not come that day so my contractor had to reinstall the wall. This cost me about $300 for unnecessary work. When the installers arrived on Monday, they did a great job of installation. A pan that big comes in 2 pieces and has to be glued together with special glue and held under pressure for about an hour. Afterwards, the floor of the pan was sanded and finished so you cannot see the seam. The pan fit perfectly. I am completely pleased with the work and result but not so happy with the overpromise on scheduling.
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David T.
Date: 2025-02-08 19:09:40
2 differently quoted prices within 30 days of one another for the same products. Service employees were good but product cutting of Quartz was inconsistent in design under cabinets, backsplash. Dates and times specified meant little. Installation of initial product was cancelled 3 days prior to supposed install. Lots of apologies by management for dropping the availability and installation dates but saw little change in behavior. I am a handyman and provided my own tear out, plumbing and electrical. It was a $15k install and we love the material and 1 of the installers. They will have no further contact with me nor I with them. They can call you "Boss" or "Sir" , be polite and cordial in person but disrespect your calendar and timing. Installation may not be completed as your salesperson explains, especially if it is their owner/manager. Beware of their contract requiring full payment well prior to having the material or hardened dates on hand. They may not have installers readily available even though they say they do. I had a good experience with this company 20 years ago.
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Samantha Z.
Date: 2017-07-10 17:23:54
I'd call this experience "good enough." If I could give them 2.5 stars, I would. Lakewood Countertops has caused me quite a few headaches over the past month so they're stuck getting a 2 star review. The short story is that we are selling our house and needed someone who could install the counter tops asap. Lakewood came out very quickly, measured, and quoted us a fair price. I was actually quite impressed with them initially. They weren't that much more than Home Depot in terms of price and their communication was far better than Home Depot (although that isn't a ringing endorsement as Home Depot was terrible). They told us they would fit the job in among their other jobs, which I appreciated. My two biggest problems with them (and why I'm giving them 2 stars) are as follows: 1. Although better than Home Depot with regard to communication, still terrible. Every time I called them about the job, no one seemed to know what was going on, including date of install, time, etc. On the day of install, I was told to call one of the men who was in charge of install. When I called him, he had no idea who I was and why I was calling. Luckily, I called the main office back and got things situated. 2. Another problem is that they forgot to be clear that the sink needed to be taken out and reinstalled by a plumber. I found this out the day of the project and a few days before my open house. Luckily. they took care of getting the sink out before they put the counter top down and had a plumber on standby that was fantastic, polite, competitively priced, and came out the day of the install. 3. Finally, there is a flaw from the install (see pic). I think they measured the counter top incorrectly. If I wasn't selling, this review would be a lot angrier, but since it isn't my house, I'm done fighting with them to fix it. Sorry new homeowners! You can thank Lakewood. In sum, I felt that I had to micromanage them to make sure the project got done. I've done tons of home improvement projects and I've never had to put forth so much effort after I have hired a company. Also, they didn't measure correctly. I would say if you're desperate, use them. Otherwise, try some place else. It isn't worth the hassle.
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Liza Loo M.
Date: 2023-05-17 00:36:14
You did too install our countertops. Buyers beware of this business that lacks good business practices. Keep looking.
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Scott H.
Date: 2022-09-20 20:44:53
My work was to have my existing countertop routed to accommodate a flush fitting cooktop. We waited weeks to coordinate the electrician and general contractor with Lakewood Countertops. The day of the cooktop installation, Lakewood did not show. No phone call, NOTHING! My contractor finally spoke to someone who said the service person supposedly was sick. No accommodation was offered to come as soon as possible. The contractor had to take the countertop to them to do the work. I had no cooktop for two weeks while they did the work, after which I had to reschedule the electrician, with addition charges. Even though they had my cooktop onsite, the work was substandard. The cooktop was not flush with the countertop on 3 sides!! Choose another Countertop company.
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Normandy P.
Date: 2021-02-06 20:23:02
The worst customer service ever. Terrible job on install. Noticeable seams on counter tops. Broke the face of my cabinet. Never offered to fix it. They made a huge mess and didn't clean it up. Problems with installing faucet. Michael the person who gave us the bid over promised and under delivered. Michael is the worst salesman ever. Condescending after install, doesn't return phone calls. Installers took 12 hours to do a crappy install and didn't even finish. They were short product!? I will add pictures when I am on location.
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Curtis H.
Date: 2017-04-02 04:27:44
Avoid Lakewood Counter tops at all costs! The Manager will promise you the moon and serve up rotten cheese. They violated their own contract for installing my quartz counter tops. Supposed to be completed not later than 17 February and then called and stated that they couldn't install until the 21st of February. What is one to do? Take legal action or hope for the best. Then they say they will be at my home at 10:00 am and don't show until 11:30. Then the worker informs me that they have incorrectly cut the back splash of my 8K counter tops and they may not complete the installation on the 21st. I called the manager and he assured me that the job would be completed on the 21st. He would personally bring out the back splash that was supposedly cut to the proper size. Turns out it was not. That was just the first in a series of BS from this company. The bottom line was they touted that they had the best measurement procedures using a laser to have very accurate fitting counter tops. Not even close to the truth. Human error cut my back splash incorrectly and instead fixing the problem professionally they decided that they could shim all of my counter tops up 5/8's of an inch to make up for their mistake in cutting the back splash too short. They also stated that they measure so accurately that they would not be cutting and adjusting in my yard like so many of their competitors do. They did just that and then held me hostage in my own home for over 10 hours. Yes they showed up at 1130 am and departed just after 930 pm. The installers were in a big hurry to get the job done at any cost with no regard to me or my family at the orders of their manager. After they left I looked at their work and discovered a problem with the reveal of the bar top on one section completely out of whack. From a zero inch to a quarter inch reveal in only 4 feet. This is the result of a hurried unprofessional company that could care less about anything other than getting their fee. They also left a mess in my driveway from all of the wood cutting and quartz grinding and didn't clean it up. When the manager came out he stated that he would do anything to fix it other than lower the cost. It was very evident that it couldn't be repaired without severely damaging the work that was already completed. The installing technician should have notified me of this issue but didn't. The manager was all about making me happy without doing anything. When I finally agreed to accept their work he promised me a benefit like a dinner out or something. I have not heard from him to date. DO NOT TRUST THIS COMPANY! They care about the bottom line NOT CUSTOMER SATISFACTION! The inference is that you will need to take them to court to make the job right.
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FAQ About Lakewood Counter Tops — Based on Independent Research
What materials can I order a countertop from Lakewood Counter Tops?
What types of spaces does Lakewood Counter Tops fabricate countertops for?
What shapes of kitchen countertops does Lakewood Counter Tops fabricate?
What countertop design styles does Lakewood Counter Tops most often implement in Tacoma, WA?
What is the service area of Lakewood Counter Tops?
What types of clients does Lakewood Counter Tops work with?
Does Lakewood Counter Tops have its own countertop fabrication facility?
Does Lakewood Counter Tops offer any discounts on countertop fabrication in Tacoma, WA?
What is the price category of Lakewood Counter Tops in Tacoma, WA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Lakewood Counter Tops?
What is the fabrication and installation timeline for a countertop at Lakewood Counter Tops?
How long does it take Lakewood Counter Tops to prepare a quote for countertop fabrication and installation?
Does Lakewood Counter Tops offer cutouts for sinks, cooktops, or other elements?
What guarantees does Lakewood Counter Tops provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Lakewood Counter Tops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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10513 Lakeview Ave SW, Lakewood, WA 98499