LA Marble and Granite

We rate the staff friendliness of LA Marble and Granite as Very Good. During our research, the staff at LA Marble and Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with LA Marble and Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting LA Marble and Granite directly to better understand their approach to customer service.

We rate the staff expertise of LA Marble and Granite as Very Good. The staff member from LA Marble and Granite who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at LA Marble and Granite may vary. We recommend contacting the company directly for more comprehensive information.

LA Marble and Granite is an experienced company, operating since 2005. Our research revealed that LA Marble and Granite began operating in 2005, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to LA Marble and Granite directly.

We note that LA Marble and Granite has a dedicated office. Our research revealed that LA Marble and Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting LA Marble and Granite directly to confirm the latest details.

We note that LA Marble and Granite has its own production facility. Our research revealed that LA Marble and Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting LA Marble and Granite directly to confirm the accuracy of this data.

LA Marble and Granite does not offer discounts for veterans. Based on our mystery shopper research, we found that LA Marble and Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting LA Marble and Granite directly for confirmation.

We rate the production time of LA Marble and Granite as Very Fast. Our mystery shopper research revealed that LA Marble and Granite quoted a project completion time of 11 days. This is the fastest possible time, placing them in the Very Fast category. LA Marble and Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by LA Marble and Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with LA Marble and Granite.

We rate the deposit level of LA Marble and Granite as Standard. LA Marble and Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by LA Marble and Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from LA Marble and Granite.

We did not receive quote preparation data from LA Marble and Granite. Unfortunately, LA Marble and Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, LA Marble and Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting LA Marble and Granite directly to clarify timelines and conditions.

We did not receive pricing information from LA Marble and Granite. Unfortunately, LA Marble and Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of LA Marble and Granite, which is recognized in our rankings for other parameters. We recommend reaching out to LA Marble and Granite directly to obtain pricing details and further information.