About L & E Stone and Cabinets — Ranked №4 Countertop Fabricator and Installer in Columbus, OH
69.5
total score
The main rating value calculated from more than 30 indicators.
Exact value: 69.495533 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
L & E Stone and Cabinets, founded in 2005, ranked number 4 in Columbus, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included L & E Stone and Cabinets among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
L & E Stone and Cabinets: Total Score & Key Ratings
The Total Score of 69.5 out of 100 achieved by L & E Stone and Cabinets in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — L & E Stone and Cabinets has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.92 out of 5.
You can read detailed information and evaluations from our independent research of L & E Stone and Cabinets’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact L & E Stone and Cabinets directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about L & E Stone and Cabinets
Since 2006, they've been working in the countertop sector, during which time they've grown into a well-known firm in the Columbus area. Our staff chose to include L & E Stone and Cabinets in our catalog of the trustworthy countertop companies after doing research using Google, the Better Business Bureau (BBB), and several social networking sites. They offer countertop options made of natural material for residential and commercial establishments. Customers can select granite and marble countertops from the huge slab yard. Using modern techniques, they can guarantee a constant level of excellence.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 53
Google
4.4
reviews: 38
YELP
3.9
reviews: 7
Facebook
4.3
reviews: 8
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.91905 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of L & E Stone and Cabinets as Very Good.
During our research, the staff at L & E Stone and Cabinets demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with L & E Stone and Cabinets’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting L & E Stone and Cabinets directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of L & E Stone and Cabinets as Very Good.
The staff member from L & E Stone and Cabinets who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at L & E Stone and Cabinets may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.7
Experienced
Company Age
L & E Stone and Cabinets is an experienced company, operating since 2005.
Our research revealed that L & E Stone and Cabinets began operating in 2005, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to L & E Stone and Cabinets directly.
Own Office
5
Has Office
Own Office
We note that L & E Stone and Cabinets has a dedicated office.
Our research revealed that L & E Stone and Cabinets operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting L & E Stone and Cabinets directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that L & E Stone and Cabinets has its own production facility.
Our research revealed that L & E Stone and Cabinets operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting L & E Stone and Cabinets directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
L & E Stone and Cabinets offers discounts for veterans.
Our research revealed that L & E Stone and Cabinets provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting L & E Stone and Cabinets directly to confirm the accuracy of this data.
Production time
3
Standard
Production time
We rate the production time of L & E Stone and Cabinets as Standard.
During our research, L & E Stone and Cabinets quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by L & E Stone and Cabinets during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with L & E Stone and Cabinets.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of L & E Stone and Cabinets as Standard.
L & E Stone and Cabinets requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by L & E Stone and Cabinets may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from L & E Stone and Cabinets.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of L & E Stone and Cabinets as Average.
According to our mystery shopper evaluation, L & E Stone and Cabinets provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with L & E Stone and Cabinets.
Affordability
4.6
Low
Affordability
We rate the price level of L & E Stone and Cabinets as Low.
Our mystery shopper research revealed that L & E Stone and Cabinets offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $0 per square foot, while for Carrara Morro quartz, the price was $64.33. These prices fall into the Low category, making L & E Stone and Cabinets an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $5365 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from L & E Stone and Cabinets.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of L & E Stone and Cabinets
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Cabinet store
Reviews about L & E Stone and Cabinets
All (24)
Google (10)
Facebook (7)
Yelp (7)
Source:Google
Steve Yao
Date: 2021-01-17 16:46:36
Granite supply shop told us we needed to have two slabs to do our countertop. But they only had one slab of what we wanted and would have to wait weeks for a new shipment. L&E staff came over and measured the space we needed and told us one slab would be enough. That saved a lot of time and they even did it where there were no seams.
They were quick to install and even came back a couple times at our request to change our L shaped brackets to help support the counter (we had wood L shaped brackets originally). They came back again to fill in missing spots on the caulking of the under mount sink.
We are happy with our countertop and the helpfulness of the L&E staff.
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Source:Google
Chris Lhamon
Date: 2023-07-07 05:13:44
Overall, I like the countertops, but I would try another company next time.
The design process was a little difficult. I told them 3 times that they had the bar incorrect and that the edges would be wrong before they fixed it. The scheduled date that they told me was wrong, but thankfully I caught it. However, I would be ok with that if the install went better. There was very little communication with me. They cut a corner of the countertop off to make it fit around a door frame. Now, I can never replace that door frame because I'd have a notch in the countertop for no reason. The worst part was the countertops on the 9" cabinets for either side of the stove. I didn't notice it right away, but the countertops were VERY crooked (see the pictures).
Fortunately, they are ok now, but they had to return, I had to line them up myself, it threw my schedule off, and the install guy kept saying that it was because of me that he had to install them crooked. Even when he returned, he thought it was just because a countertop was loose. Then, when I showed him it, he just chuckled and blamed me with an excuse that made no sense. The cabinets were spaced perfectly, but he just installed it wrong. I've never seen anyone claim that the countertops needed to be angled away like you see in the second picture, and that was on both sides, so in opposite directions. Very confusing. It would never have fit a stove, and I was 10 feet away the entire time. He didn't say a word about any issues during the measurements or the install.
I'm happy with the quality of the countertop. However, I won't recommend L&E to anyone I know. It's just too much work to work with them. Their install crew worked too quickly and made mistakes. Taking more time to do quality work and having better communication would fix 90% of the problems.
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Source:Google
Joyce Kirk
Date: 2023-06-26 06:15:31
We couldn't be happier with our cabinets and Granite. The quality and installation were superb. We shopped around and L&E gave us the best price. We highly recommend, and have recommended L&E to our friends.
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Source:Google
Maria Esther Gonzalez
Date: 2019-10-03 14:23:16
The team at L&E Stone did an amazing job with my kitchen countertops and vanities. Besides offering a good quality of stone at a reasonable price, they were professional, responsible, and prompt to respond to any requests or questions. I will highly recommend them.
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Source:Google
Dan P
Date: 2022-04-25 11:41:19
We had purchased quartz countertops for a kitchen and island. From ordering to installing L & E Stone were very responsive and quick to do business with. 10 months later we are still very happy for using L & E Stone. Thank you so much for helping our kitchen to be the heart of our home. We will definitely do business again in the near future.
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Source:Google
Tiffany Hall
Date: 2021-01-17 16:39:36
I have used L&E for 8 years, 3 different homes We’ve had. The first home we used L&E was a new build in 2013. Vincent was a breath of fresh air helping us design our kitchen. Vincent is very detailed oriented which was helped us from making a huge mistake. I wanted to put the dishwasher next to the sink cabinet, due to the angle Vincent said you will not be able to full extend your dishwasher door down without it hitting the sink cabinet, we placed a different cabinet there, problem solved! I’m very thankful Vincent had the foresight to bring this issue to my attention and prevented additional expenses to me. The cabinets are SOLID wood very important to us along with them having soft close doors and drawers. The installers are very professional, clean up after themselves and fast! As a Realtor, I have referred many of my clients there for cabinets and granite. It’s very important to me when I refer my clients to a business they will be taken care of and receive a very high level of service while not being taken advantage of. In my opinion there is NO other cabinet or granite company I would use!
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Source:Google
Eric Miller
Date: 2021-10-20 15:08:07
L & E provide excellent service! They were great communicating with us through the entire process from looking at samples in their showroom to the day of installation. They showed up early to install! We got a quartz counter top and love it! They are professional and obviously know what they're doing. I highly recommend L & E!
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Source:Google
Liz G
Date: 2020-08-04 19:24:13
This was the first time that we purchased new kitchen cabinets and countertops. L & E Stone is a well oiled machine. We had excellent service from the first time we stepped into the showroom. They were in a temporary space and move, and never missed a beat with our project! No more Home Depot cabinets and countertops for us. Great job L & E!!!
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Source:Google
Maria Lowe
Date: 2021-03-08 19:42:12
Wonderful experience! Leslie helped us make our dream of quartz countertops come true and fit into our budget. Originally planned with a side seam but they were able to find us a remnant and installed with no seams! Highly recommended. Excellent customer service and knowledgeable staff!
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Source:Google
Drew McCormick
Date: 2025-01-03 17:47:44
I had a great experience with this company. I called in letting them know the two quartz slabs I needed an estimate for. They asked all right questions and sent me an estimate and samples for what I had in mind the same day. After approval they were able to get me scheduled a few days later. The installers were very professional and were in and out in about an hour!
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Source:Facebook
Lynnette Reid
doesnt_recommend
Two of our cabinet doors came flawed. The replacements have a couple of flaws. I was told the owner replaced the first ones out of the goodness of his heart. They were not under warranty. If they ordered new ones we would possibly have to pay for them.
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Source:Facebook
Anita Verma
recommends
I highly recommend people to check this place out. Their installer Jeff is amazing! Thank you L&E! My kitchen is now beautiful ☺️
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Source:Facebook
Jd Myers
recommends
L&E stone company did the granite countertops for my outdoor kitchen. The attention to detail by the installers is just amazing. The seams are invisible. I couldnt be more excited about the outcome. I would highly recommend them. From start to finish, the process was easy and actually fun. Just to note. My counter top has a radius curve and is very large. Came out perfect.
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Source:Facebook
Lee Ann Morris Steed
recommends
We have used them several time and we highly recommend them.
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Source:Facebook
Sarah Bee
recommends
The BEST! All local contractors should use L&E Stone and Kitchen Supply for all of their reno needs!
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Source:Facebook
Michelle Lytle
recommends
This was my second time using them and both times everyone was friendly, courteous and helpful. They held my stone for months until I was finally ready! Once I was ready they showed up on time and did a fabulous job installing them! Thanks L&E Stone! I would defiantly use them again!
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Source:Facebook
Larry Mitchell
recommends
Ditto DC
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Source:Yelp
Roland C.
Date: 2021-05-23 19:55:15
I worked with Leslie and Hannah on purchasing quartz countertops for my kitchen and bathrooms. Great selections and prices! I was able to see the slabs for my selected stone. They have a great set-up for a showroom in the front and a warehouse in the back. They have a decent selection of stainless steel kitchen sinks and porcelain bathroom sinks. I shopped around - they are not the cheapest or the most expensive. But they have the quartz that I want and have terrific customer service.
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Source:Yelp
Dan N.
Date: 2021-04-03 09:12:58
When I decided to put in a new kitchen I found L & E stone in a web search. Called them up and Jennifer sat down with me and helped design my kitchen remodel. Price was fabulous for the cabinets and they are really good quality cabinets. To this day, 10 years later they still wow people! They built the cabinets and I installed them to save money. They installed the granite, sink, faucet and backsplash. I was absolutely impressed with the quality and workmanship, I have a window trim flute style with square blocks that I was nervous about the backsplash being cut around it correctly. Well, Fit like a glove! Really impressed with the details. What brings me to write this review 10 years later is my brother is about to do his kitchen and ask me where I got my cabinets and granite.
Over the last 10 years I've redone my bathrooms and got granite countertops and sinks from L and E also.
The only complaint I have the hinges on the cabinets are forever breaking. Self close ones are just terrible quality, I've been in a couple, three times to get replacements, but other than a bath the cabinets look the same as they did when I installed them. No fading, scratching, cracking whatsoever, still beautiful to look at.
I do need to get my granite cleaned and polished back up.
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Source:Yelp
Greg D.
Date: 2019-04-03 13:58:37
These people do great work. Beautiful stone countertops. Solid installation and cost competitive.
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Source:Yelp
Judy S.
Date: 2018-09-12 19:00:38
The quality of the cupboards is excellent. We redid our half bath and we couldn't be more pleased. We also ordered a quartz countertop which was top quality. Several years previously S and E put in granite countertops in our kitchen. They did a great job and the quality of the granite was great.
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Source:Yelp
Theresa M.
Date: 2015-08-04 12:13:15
Pros:
Great quality wood. Easy to work with. Several design options. Cost competitive.
Cons:
Charges way too much for delivery. Better to pick up on your own.
Review:
We discovered this place via the recommendation of our plumber who couldn't say enough about the quality of their wooden cabinets. So when it was time to redo our bathroom we chose these guys, and the result was great.
They have five or six kinds of cabinets to choose from for both bathrooms and kitchens. Very reasonable prices, and they give enough options to help you design a versatile space. We are now doing our kitchen with them and I'm very excited for the end result.
We chose coffee brown for both the bathroom and kitchen. The quality of the wood is as amazing as our plumber had said, and the people down at L and E are generally informative and easy to work with.
We chose our granite countertop from Stone Mart, which is their preferred granite wear house. Stone Mart has many options of beautiful granite and again, easy to work with people.
All in all I'm very pleased.
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Source:Yelp
Kim C.
Date: 2016-03-21 20:51:06
The quality of granite for my kitchen island is sub standard. Their warehouse is so poorly lit and they use a flashlight to show you pieces of granite. The delivery men were rude and had extremely poor hygiene. I called the owner and expressed how disappointed I was and he was rude and never offered me any compensation. If you want QUALITY zoo not use this company.
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Source:Yelp
Lowrey T.
Date: 2015-11-21 02:33:10
I can't testify to their cabinetry, but I can say their countertop division is amazingly subpar. I am a contractor, and my client hired L&E to do their countertops. OMG! What a FUBAR! They have no modern CAD equipment to cut the product. It's all done by hand. No TEC measuring, they use... A TAPE MEAUSERER! I kid you not. That's, like, 1970! Not even cardboard templates, which is 1990! They custom fit pieces... In the house.... With a grinder! Can we say DUST EVERYWHERE!! The finish, being hand done, had flaws throughout. All I can say, as a contractor for 25 years, yes they are cheaper, but YOU'VE BEEN WARNED!
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Source:
FAQ About L & E Stone and Cabinets — Based on Independent Research
What materials can I order a countertop from L & E Stone and Cabinets?
During our independent research, we found that L & E Stone and Cabinets offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by L & E Stone and Cabinets’s clients in Columbus, OH for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does L & E Stone and Cabinets fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, L & E Stone and Cabinets is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does L & E Stone and Cabinets fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by L & E Stone and Cabinets, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does L & E Stone and Cabinets most often implement in Columbus, OH?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that L & E Stone and Cabinets successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of L & E Stone and Cabinets?
The company’s office is located at 1199 Milepost Dr, Columbus, OH 43228, but its work is not limited to just the city of Columbus, OH. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does L & E Stone and Cabinets work with?
Like many participants in our rating, L & E Stone and Cabinets works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, L & E Stone and Cabinets often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does L & E Stone and Cabinets have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether L & E Stone and Cabinets has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does L & E Stone and Cabinets offer any discounts on countertop fabrication in Columbus, OH?
Yes, based on the results of our research, L & E Stone and Cabinets offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of L & E Stone and Cabinets in Columbus, OH?
According to the assessment of our independent rating, L & E Stone and Cabinets in Columbus, OH falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $$ at a rate of $0$ per sq. ft., and the cost using Carrara Morro quartz was $5365$ at a rate of $64.33$ per sq. ft. These prices turned out to be among the lowest of all companies in Columbus, OH, which allowed us to categorize L & E Stone and Cabinets as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from L & E Stone and Cabinets?
Yes, according to our research, L & E Stone and Cabinets offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at L & E Stone and Cabinets?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from L & E Stone and Cabinets in Columbus, OH. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take L & E Stone and Cabinets to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from L & E Stone and Cabinets in Columbus, OH. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does L & E Stone and Cabinets offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, L & E Stone and Cabinets performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does L & E Stone and Cabinets provide for its work?
According to our information and industry practice, L & E Stone and Cabinets, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact L & E Stone and Cabinets in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on L & E Stone and Cabinets. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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