About Koester's Flooring — Ranked №3 Countertop Fabricator and Installer in Davenport, IA
58.42
total score
The main rating value calculated from more than 30 indicators.
Exact value: 58.421109 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Koester's Flooring, founded in 1946, ranked number 3 in Davenport, IA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Koester's Flooring among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Koester's Flooring: Total Score & Key Ratings
The Total Score of 58.42 out of 100 achieved by Koester's Flooring in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Koester's Flooring has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.02 out of 5.
You can read detailed information and evaluations from our independent research of Koester's Flooring’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Koester's Flooring directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Koester's Flooring
Among the reliable countertops companies, it is worth highlighting the Koester's Flooring family business. It has been successfully on the market for more than 70 years. Here you can order free services of a specialist who will make the necessary measurements. He will estimate the amount of work and name the approximate cost. The company not only manufactures stone coatings, but also engages in their installation. The warranty for the work performed is 1 year. The countertop will last much longer. The product is resistant to moisture and the influence of temperature conditions.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.5
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 36
Google
4.5
reviews: 33
YELP
5
reviews: 3
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.021761 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Koester's Flooring as Very Good.
During our research, the staff at Koester's Flooring demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Koester's Flooring’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Koester's Flooring directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Koester's Flooring as Excellent.
The staff member from Koester's Flooring who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Koester's Flooring may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Koester's Flooring is a legacy company, established in 1946.
According to our research, Koester's Flooring has been in business since 1946, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Koester's Flooring directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Koester's Flooring has a dedicated office.
Our research revealed that Koester's Flooring operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Koester's Flooring directly to confirm the latest details.
Own Production
0
No Data
Own Production
We were unable to confirm whether Koester's Flooring has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Koester's Flooring operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Koester's Flooring remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Koester's Flooring directly for more information.
Veterans Discount
5
Yes
Veterans Discount
Koester's Flooring offers discounts for veterans.
Our research revealed that Koester's Flooring provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Koester's Flooring directly to confirm the accuracy of this data.
Production time
1
Very Slow
Production time
We rate the production time of Koester's Flooring as Very Slow.
Our research revealed that Koester's Flooring quoted a project completion time of 60 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Koester's Flooring before starting a project.
Important:
Our evaluation is based on information provided by Koester's Flooring during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Koester's Flooring.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Koester's Flooring as Standard.
Koester's Flooring requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Koester's Flooring may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Koester's Flooring.
Quote Time
2.3
Slow
Quote Time
We rate the quote preparation speed of Koester's Flooring as Slow.
Our mystery shopper research showed that Koester's Flooring took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Koester's Flooring in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Koester's Flooring.
Affordability
3.9
Below Average
Affordability
We rate the price level of Koester's Flooring as Below Average.
Based on our mystery shopper research, Koester's Flooring provided a quote of $108.08 per square foot for Calacatta Idilio quartz and $108.08 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $9014 for Calacatta Idilio quartz and $9014 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Koester's Flooring.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Koester's Flooring
Accepts Credit Cards
Shades & Blinds
Flooring
Shutters
Flooring contractor
Flooring store
Tile contractor
Reviews about Koester's Flooring
All (12)
Google (9)
Yelp (3)
Source:Google
Michael Lawrence
Date: 2024-01-31 21:50:06
Koester's has been around for long time and for godo reason! They are able to do amazing work! I have used them for a few projects! They can do more than just flooring too!
Read more
Source:Google
Heather K.
Date: 2018-04-20 14:34:07
I couldn't be happier with my experience here. I met with Christine and she really educated me on the various choices. At my husband's urging I shopped around. Employees at the big box stores were pretty much ridiculous, I asked a question and one guy googled the answer about his own product. I shopped some of the other locally owned places, and while happy with their customer service, I feel like Koesters had a superior product and after negotiating was the most competitive on pricing. I also like the fact that Koesters employs their own installers (not sub contractors), so if something were to go wrong they would stand behind it. But NOTHING went wrong! I'm sooooo particular and Koesters team of installers are incredible! I couldn't find anything wrong. They were on time each day, courteous, respectful of my home and installed perfectly. We purchased a large amount of top-of-the-line Karastan Smart Strand carpet, and couldn't be more pleased. I highly recommend Koesters, and especially my salesperson Christine Mathis.
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Source:Google
J O
Date: 2024-06-02 02:12:01
They did a wonderful job on our kitchen! We got new cabinets and countertops installed along with some new hardwood flooring and it looks perfect! We are so pleased with our entire experience! We will definitely contact them again for our next project!
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Source:Google
Debra Kelly
Date: 2024-06-02 23:20:06
Koesters recently removed my old carpet and linoleum and installed LVP. I would recommend them for any flooring needs. They did a great job and left every thing clean each day. I love my new floors!
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Source:Google
Brent Ganahl
Date: 2023-09-20 19:06:41
Quality products, excellent installation by skilled flooring professionals!
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Source:Google
Roxie Johnston
Date: 2022-12-10 02:58:42
Koesters is the best place in town to get flooring done! The sales person Maggie was great to work with and very knowledgeable about the product!! Ethan and his installation crew were absolutely the best!! We could not of had a better job done on our hard wood floors. We have also used them for carpet also and again a great job!! Definitely recommend Koesters for your flooring needs!!
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Source:Google
Kelly Teuscher
Date: 2023-07-10 01:20:23
Had a wonderful experience! Needed a hole cut in tile for our outdoor bar. Called, they said, bring it on over. I did. Got it done in minutes. Wonderful people, wonderful place! Thank you!
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Source:Google
Joseph Jackson III
Date: 2024-10-11 00:55:25
Horrible fake attitudes and everything was wrong. Didn't even know
Read more
Source:Google
Kenneth Weaver
Date: 2023-01-10 21:55:11
Performed a fantastic job on an emergency flooring project in a very short time! Can definitely rely on them to complete your project quickly and up to a high standard.
Read more
Source:Yelp
Nancy B.
Date: 2023-03-29 18:05:34
They did a great job with a flooring install at our medical practice. They were professional and trustworthy. The installers led by Jeff, did a wonderful job, working hard to meet deadlines around our busy schedule. The floors look wonderful and I know they will last for years to come!
Read more
Source:Yelp
Lynn E.
Date: 2022-09-26 02:42:53
I just moved to Iowa from Wisconsin 2 months ago. Bought a house that needed updating. Replaced all flooring in all rooms except for 1 bathroom. Had a variety of different floors installed including hardwood, two different bathroom tiles, outdoor carpet for screened in porch and hardwood floors in all rooms on the main floor. In addition, had a different tile on floor in front of fireplace and new stone staggered around the fireplace. Maggie was awesome to work with and the flooring installers the best. I only had the opportunity to meet Jason, TJ and Jeff. All professionals. Yes would definitely use them again and will recommend them to others.
Thanks so much!
Read more
Source:Yelp
Christopher S.
Date: 2017-10-10 19:32:49
I've spent thousands of dollars at Koesters and not once have I been disappointed. Seriously though, they sell the top brands, have decent pricing, and great installers! They're putting Armstrong Laminate Flooring in our entire 2nd level this November and they did 100% of my last house. Talk to Chris or Maggie!
Read more
Source:
FAQ About Koester's Flooring — Based on Independent Research
What materials can I order a countertop from Koester's Flooring?
During our independent research, we found that Koester's Flooring offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Koester's Flooring’s clients in Davenport, IA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Koester's Flooring fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Koester's Flooring is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Koester's Flooring fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Koester's Flooring, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Koester's Flooring most often implement in Davenport, IA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Koester's Flooring successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Koester's Flooring?
The company’s office is located at 1353 W 3rd St, Davenport, IA 52802, but its work is not limited to just the city of Davenport, IA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Koester's Flooring work with?
Like many participants in our rating, Koester's Flooring works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Koester's Flooring often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Koester's Flooring have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Koester's Flooring has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Koester's Flooring offer any discounts on countertop fabrication in Davenport, IA?
Yes, based on the results of our research, Koester's Flooring offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Koester's Flooring in Davenport, IA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Koester's Flooring. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Koester's Flooring?
Yes, according to our research, Koester's Flooring offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Koester's Flooring?
According to the results of our independent research, Koester's Flooring from Davenport, IA quoted a turnaround time of 60 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 60 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Koester's Flooring to prepare a quote for countertop fabrication and installation?
According to our research, Koester's Flooring in Davenport, IA prepared the project estimate within 60 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does Koester's Flooring offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Koester's Flooring performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Koester's Flooring provide for its work?
According to our information and industry practice, Koester's Flooring, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Koester's Flooring in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Koester's Flooring. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Koester's Flooring is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Koester's Flooring know that you found them through the National Ranking Countertops Contractors!