Kitchen & Countertop Center of New England and Countertops Direct
since 2008
Examples of works performed by Kitchen & Countertop Center of New England and Countertops Direct
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About Kitchen & Countertop Center of New England and Countertops Direct
total score
Exact value: 74.482593 out of 100.
KCCNE is a highly serviced company with vast experience. She provides free consultations at home and will help you with the selection of suitable materials. They are engaged in the manufacture of kitchen marble and quartz countertops. On the official website, you can deliver more than 100 countertop samples to the customer's home. You can also take advantage of 18-month interest-free financing at 0%. The company gives you the opportunity to replace your countertop with a new one, for which KCCNE opened a showroom at Countertops Direct, a division of KCCNE.
Customer Feedback Score
reviews: 584
YELP
reviews: 26
reviews: 227
CoCo
reviews: n/a
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Kitchen
Bathroom
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Commercial
Fireplaces
Sill rail
Contact Kitchen & Countertop Center of New England and Countertops Direct for a Free Estimate
125 Esten Ave, Pawtucket, RI 02860
Additional benefits of Kitchen & Countertop Center of New England and Countertops Direct
Wheelchair accessible
Credit card minimum
Accepts Credit Cards
Bike Parking
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Debit cards
In store shopping
Delivery
Kitchen remodeler
Cabinet store
Countertop contractor
Countertop store
General Contractors
Kitchen & Bath
Countertop Installation
Reviews about Kitchen & Countertop Center of New England and Countertops Direct
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Google (13)
Facebook (4)
Bethany Heaney
Date: 2023-05-19 14:51:03
Our new granite countertop, sink, faucet, and cooktop installation project was a great experience from start to finish. Thank you to everyone we dealt with at KCCNE :-) I have included some before-and-after photos. We had the old formica countertop and a shelf on the island removed and replaced with Beauty Dark granite, all standard countertop height. We kept our cabinets, which were still in great shape (which explains the painter's tape in the photos). Shortly after we gave a deposit, we received an email with a list of 2-week project schedules and we chose one with the countertop, sink, and cooktop being installed on 4/27/23 — and that is exactly when it happened. Everyone we met along the way (starting with Ed, then owner Joe, and all the store staff, crews, and tradesmen beyond that) was friendly, professional, courteous, and efficient. They didn’t mind answering questions and completed their work on time (and carefully, so as not to damage floors, doors, molding, or existing cabinets). On installation day, Manny and his crew even pulled our refrigerator out (which we had guessed they might do, so we emptied it early that morning, thankfully) so the stone laying wouldn’t do harm to it. And the plumber installing the faucet assembly and cooktop stayed later until the job was complete. We don’t do many big projects, so it was fascinating to see how it’s done — from choosing the stone, sink, faucet and cooktop to seeing it all come together like a puzzle — watching the teardown and installation processes, too. My only suggestion to KCCNE would be to provide more communication to confirm when workers will be arriving. They ALWAYS came on the days planned, but a confirmation call would be helpful to the customer in this day and age, when things tend to fall through the cracks (which they never did with KCCNE, though). They never let us down, not even once. Just one awkward coincidence — the day after we paid the balance, just days before installation, we received an email (apparently intended for past or potential customers) from KCCNE promoting a 3-day fair at their store, starting May 5, offering 25% discounts on on-site, in-stock countertop slabs. Wish we’d known about that just a little bit sooner because we certainly could have benefitted from it!
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Richard Roy
Date: 2022-05-11 00:30:06
It has been 1 year since our kitchen remodel was completed by KCCNE. We can honestly say that we are as happy and in love with our kitchen and pantry today as we were when we first saw the completed project. After soliciting bids from three contractors in the fall of 2020 we selected KCCNE. From the beginning when Joe Pakuris came to our house, listened to our ideas and then offered his professional opinion, I knew they were the right choice and that our project would be a success. The initial team , (Hannah, Sandy and Eddy ), worked with us to establish communications, take a preliminary design to final design and consulting on ancillary product and color selections. They were AWESOME! With the preliminary work completed and the project scheduled for mid January, we met with Kelli Baker the project manager, another AWESOME individual. After reviewing the documents and project specs with Kelli, my wife and I left for our winter vacation. From Jan to April Kelli kept us completely informed with communications and progress photos using their Buildertrend software. We resolved any outstanding issues and change orders through Buildertrend. We were never at the house to meet with the actual craftsmen, but from the quality of the work we could tell they had to be some of the best. This project was on time , on budget and exceeded our own expectations. Thank you Joe & Eddy you have a great company and even greater people working for you.
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Doug Terranova
Date: 2024-06-12 22:03:54
We had pretty good luck in choosing this company. Though a small project (vanity stone top and sink) it went smooth. Site template, picking stone and instalation all on the promised schedule.
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Gloria Beaulieu
Date: 2024-06-11 20:13:50
The entire experience from making an appointment, having someone come to the house, sitting down with designer, picking out countertops (I was so undecided) and delivery was flawless. I LOVE my new kitchen. Thank you KCCNE!
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Suzanne Vitalo
Date: 2024-12-02 16:39:32
The staff both inhouse and outside contractors were very professional, friendly and very capable at their craft. Sometimes the response time to schedules was a bit slow but understandable. The job was done exactly (and better) how we expected it to be. We love our new kitchen and would highly recommend KCCNE to our family and friends.
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Jennifer Carreiro
Date: 2024-04-03 16:14:04
KCCNE replaced our 30 year old kitchen. I had waited a long time to do the renovation. I could not be more pleased with the entire process. From the initial quote meeting to the countertop layout, to the contractors everyone was prompt, experienced and friendly. I truly love my kitchen now and I would use them again in a heartbeat.
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Brooke Holbrook
Date: 2023-08-11 13:38:51
We have used KCCNE for three projects and have loved the experience every time! Bernie has always been our sales rep and he well versed in stone and what would work best for your project. I highly recommend paying them a visit!
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Kathy Livesley
Date: 2024-06-11 20:19:07
The experience was great. From start to end everyone was very response. The cabinets and counters are awesome. The staff at KCCNE were responsive to all our concerns. Very happy customer.
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Chuck Corneau
Date: 2024-04-05 14:34:28
Our kitchen project involved installing 3 counters, one with a waterfall end. My wife and I went to KCCNE two times, one to pick material, a few weeks later to review layout of counters. Installation had a minor hiccup with alignment of the counter and waterfall but team took the pieces back to shop to rectify and returned the next day to complete install. We love the end result, team did a great job.
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Cheryl DiGennaro
Date: 2024-02-28 20:00:43
Unsurpassed customer service, quartz selection and timely install. I brought them into my yacht refit project in the 11th hour and they were complete in less than 2 weeks, well before any other contractors that had been on the job for months. I will use them from now on. Newport Yacht Interiors See Before and After photos below
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John DeBossu
Date: 2024-02-28 19:56:59
The replacement of the bathroom sink and counter made a huge improvement to this 70s designed bathroom. It was very easy working with KC&C - very professional and courteous. They know their business. Before and after pictures are provided below.
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Lynn Ousley
Date: 2023-04-25 14:05:24
I was very satisfied with the service and care I received from the entire team at KCCNE. From the Design Team through to the Installers. Everyone was very professional, patient and personable with me. They put me at ease through out the process. The installers also took great care to ensure all went smoothly and that I was satisfied with the final product. I couldn’t have been happier.
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Sean Murphy
Date: 2023-08-21 22:17:33
We just bought our first home less than a year ago, and we entered the world of kitchen remodeling without much knowledge. The staff at KCCNE were outstanding. Jarrod (Sales Associate) guided us every step of the way, from countertop selection through the details of the installation process. He was knowledgable, professional, and personable, as were the other members of the team we had the pleasure of interacting with. Installation was timely and efficient, and we are beyond thrilled with the results. The countertops are just beautiful!
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Donna Ostrowsky Bottella
We are building a cabin in Maine and wanted a specific granite counter top made that we could transport and install in our cabin . KCCNE made our countertop and we installed it and it looks amazing!!
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Richard Roy
KCCNE exceeded our expectations in every facet of the project. All of the people we worked with were pleasant and helpful. They made what could have been a stressful ordeal into a pleasurable experience. They quality of the finish product is tremendous. I would recommend KCCNE to anyone looking to do a remodel.
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Kelly O'Connell
Bernie was such a huge help picking out our counter tops . We chose the blue Tibet granite and it’s beautiful . The prices were great and the measurer and install team did a beautiful job with no mess .
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John Bucci
They were extremely professional and did a fantastic job! I would highly recommend them to anyone looking for countertop installation. Ed is the best!!!
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Contact Kitchen & Countertop Center of New England and Countertops Direct for a Free Estimate
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125 Esten Ave, Pawtucket, RI 02860