About KC Kitchen Center — Ranked №4 Countertop Fabricator and Installer in Knoxville, TN
70.12
total score
The main rating value calculated from more than 30 indicators.
Exact value: 70.117326 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
KC Kitchen Center, founded in 2007, ranked number 4 in Knoxville, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included KC Kitchen Center among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
KC Kitchen Center: Total Score & Key Ratings
The Total Score of 70.12 out of 100 achieved by KC Kitchen Center in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — KC Kitchen Center has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.96 out of 5.
You can read detailed information and evaluations from our independent research of KC Kitchen Center’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact KC Kitchen Center directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about KC Kitchen Center
KC Kitchen Center has recommended itself as one of the best countertop companies. It serves Knoxville, Tellico Village, Crossville Gatlinburg, Pigeon Forge. The business was founded by a woman and nowadays it’s Knoxville's leading countertop showroom. Company’s staff works with natural stone and uses for countertops only the best samples. Your ideal countertop may be from marble, glass or quartz. It doesn’t matter, because KC Kitchen Center will meet all your needs and preferences. The company offers luxury countertops for bathrooms and kitchens. The business works as with residential as with commercial clients. If you are looking for countertops service near you, this company is the best variant!
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 29
Google
4.3
reviews: 29
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.958802 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of KC Kitchen Center as Very Good.
During our research, the staff at KC Kitchen Center demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with KC Kitchen Center’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting KC Kitchen Center directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of KC Kitchen Center as Excellent.
The staff member from KC Kitchen Center who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at KC Kitchen Center may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.4
Established
Company Age
KC Kitchen Center is an established company, operating since 2007.
According to our research, KC Kitchen Center has been in business since 2007, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting KC Kitchen Center directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that KC Kitchen Center has a dedicated office.
Our research revealed that KC Kitchen Center operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting KC Kitchen Center directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that KC Kitchen Center has its own production facility.
Our research revealed that KC Kitchen Center operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting KC Kitchen Center directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
KC Kitchen Center does not offer discounts for veterans.
Based on our mystery shopper research, we found that KC Kitchen Center does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting KC Kitchen Center directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of KC Kitchen Center as Standard.
During our research, KC Kitchen Center quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by KC Kitchen Center during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with KC Kitchen Center.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of KC Kitchen Center as Standard.
KC Kitchen Center requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by KC Kitchen Center may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from KC Kitchen Center.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of KC Kitchen Center as Average.
According to our mystery shopper evaluation, KC Kitchen Center provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with KC Kitchen Center.
Affordability
4.5
Low
Affordability
We rate the price level of KC Kitchen Center as Low.
Our mystery shopper research revealed that KC Kitchen Center offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $96.99 per square foot, while for Carrara Morro quartz, the price was $77.81. These prices fall into the Low category, making KC Kitchen Center an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $8089 for Calacatta Idilio quartz and $6489 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from KC Kitchen Center.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of KC Kitchen Center
Identifies as women-owned
Online estimates
Onsite services
Wheelchair accessible entrance
Wheelchair accessible restroom
Countertop contractor
Bathroom remodeler
Countertop store
Granite supplier
Kitchen remodeler
Stone supplier
Reviews about KC Kitchen Center
All (9)
Google (9)
Source:Google
Andrea Wood
Date: 2024-11-09 12:29:15
I am at the last stages of building my forever home, and have had the absolute pleasure of working with Kelly and Kelsey! They listened to my wants and needs and made everything happen! I can't wait for the installation! You ladies rock!!!!
Read more
Source:Google
Wally Anderson
Date: 2014-11-20 04:56:28
I called Knoxville Stone Interiors around the beginning of November 2014 and asked if they could do a rather small island counter top job that measured about 10’ x 4’. I spoke with a gentleman named Jesse, who assured me that the job was not too small and that they would be happy to give me an estimate. Within a few days they were out to give me a bid of slightly under a thousand dollars (Black Pearl Granite), which I thought seemed fair. It was 50% deposit and the balance on completion.
After a couple days I made a some calls around to a few other companies and got similar bids (most of them more) over the phone since we had measurements and the exact kind of granite. We decided to go with Knoxville Stone Interiors, put down the deposit and scheduled an installation for a few weeks later. About 10 days later we get an email stating that they had the counter top in stock and would like to confirm the installation appointment. We agreed on the date but I noticed on the invoice that the price was lowered by almost fifty percent. Thinking they made a mistake, I sent an email pointing out the obvious price error.
Next, to my surprise, they mentioned that they had gotten a remnant piece in (from a larger job), and it matched exactly so they did not need to charge me the full price. When the installers came out they quickly took our old cabinet off and installed the new one, professionally and very courteously. I am very impressed with the quality of my new granite counter top, and even more impressed with the integrity of this local business. Thank you Knoxville Stone Interiors for your willingness to save me every dollar possible!
I very much recommend Knoxville Stone Interiors and I will definitely use them again on my future stone and granite projects.
Read more
Source:Google
365 Jewelry
Date: 2021-10-22 19:11:35
The owners of KC Kitchen and Knoxville Stone Interiors are the nicest people! They run a pop-up market each month for local vendors and makers, and you can find the most beautiful things! You should definitely check it out!
Read more
Source:Google
Dave Becker
Date: 2024-04-16 14:12:26
We had a great experience with KC Kitchen Center. We had an issue with the old countertops and were under a bit of a time crunch. Kelly got it done quickly and it looks great.
Read more
Source:Google
Laura Roeder
Date: 2023-08-23 18:06:32
The project started out fantastic. Had some difficulties in the middle and got to a point that worked for all. I'm disappointed because we need to be in contact and I've not received any response from email nor phone message. Loved working with both Kendall and Kelly but now I wonder what happened?
Read more
Source:Google
Larry D
Date: 2024-01-04 00:38:29
Kelly took a little long for an appointment, but all is great now. The 2 guys on site leveled the counter and explained I had an old sink that was sagging. Thank you for explaining.
Read more
Source:Google
Sarah Rodgers
Date: 2021-02-16 17:57:47
We loved working with Kelly to get new countertops! Our kitchen used to be dark with not-so-great countertops, and Kelly helped us find different options that would match our cabinets. We are so in love with how it turned out; and everyone we worked with was amazing!
Read more
Source:Google
Karen Rohde
Date: 2018-11-28 13:34:51
This is the second project we did using KSI. Kelly and all of the employees are so professional. The stone/granite selections are wonderful, installation was great and the granite in both the kitchens and bathroom looks fantastic. Thank you Kelly for all of your patience and doing another fantastic job. I will add pictures once we get the backsplash in.
Read more
Source:Google
Karen Hood
Date: 2016-02-20 23:20:15
Wonderful experience! Everyone is so professional! The owner Kelly was so knowledgeable and help. The install crew was on time, polite and did a great job. They also did a great job cleaning up. Would highly recommend to anyone! My kitchen and bath came out beautifully!
Read more
Source:
FAQ About KC Kitchen Center — Based on Independent Research
What materials can I order a countertop from KC Kitchen Center?
During our independent research, we found that KC Kitchen Center offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by KC Kitchen Center’s clients in Knoxville, TN for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does KC Kitchen Center fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, KC Kitchen Center is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does KC Kitchen Center fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by KC Kitchen Center, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does KC Kitchen Center most often implement in Knoxville, TN?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that KC Kitchen Center successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of KC Kitchen Center?
The company’s office is located at , but its work is not limited to just the city of Knoxville, TN. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does KC Kitchen Center work with?
Like many participants in our rating, KC Kitchen Center works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, KC Kitchen Center often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does KC Kitchen Center have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether KC Kitchen Center has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does KC Kitchen Center offer any discounts on countertop fabrication in Knoxville, TN?
According to our research, KC Kitchen Center does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, KC Kitchen Center may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of KC Kitchen Center in Knoxville, TN?
According to the assessment of our independent rating, KC Kitchen Center in Knoxville, TN falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $8089$ at a rate of $96.99$ per sq. ft., and the cost using Carrara Morro quartz was $6489$ at a rate of $77.81$ per sq. ft. These prices turned out to be among the lowest of all companies in Knoxville, TN, which allowed us to categorize KC Kitchen Center as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from KC Kitchen Center?
Yes, according to our research, KC Kitchen Center offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at KC Kitchen Center?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from KC Kitchen Center in Knoxville, TN. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take KC Kitchen Center to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from KC Kitchen Center in Knoxville, TN. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does KC Kitchen Center offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, KC Kitchen Center performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does KC Kitchen Center provide for its work?
According to our information and industry practice, KC Kitchen Center, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact KC Kitchen Center in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on KC Kitchen Center. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
KC Kitchen Center is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let KC Kitchen Center know that you found them through the National Ranking Countertops Contractors!