JC Granite & Marble

We rate the staff friendliness of JC Granite & Marble as Very Good. During our research, the staff at JC Granite & Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with JC Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting JC Granite & Marble directly to better understand their approach to customer service.

We rate the staff expertise of JC Granite & Marble as Very Good. The staff member from JC Granite & Marble who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at JC Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.

JC Granite & Marble is an experienced company, operating since 2004. Our research revealed that JC Granite & Marble began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to JC Granite & Marble directly.

We note that JC Granite & Marble has a dedicated office. Our research revealed that JC Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting JC Granite & Marble directly to confirm the latest details.

We note that JC Granite & Marble has its own production facility. Our research revealed that JC Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting JC Granite & Marble directly to confirm the accuracy of this data.

JC Granite & Marble does not offer discounts for veterans. Based on our mystery shopper research, we found that JC Granite & Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting JC Granite & Marble directly for confirmation.

We rate the production time of JC Granite & Marble as Fast. According to our research, JC Granite & Marble quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by JC Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with JC Granite & Marble.

We rate the deposit level of JC Granite & Marble as Standard. JC Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by JC Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from JC Granite & Marble.

We rate the quote preparation speed of JC Granite & Marble as Slow. Our mystery shopper research showed that JC Granite & Marble took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with JC Granite & Marble in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with JC Granite & Marble.

We rate the price level of JC Granite & Marble as Average. Our mystery shopper evaluation found that JC Granite & Marble quoted a price of $162.45 per square foot for Calacatta Idilio quartz and $62.35 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $13548 for Calacatta Idilio quartz and $5200 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from JC Granite & Marble.