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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 7
Salt Lake City, UT City Rating: We have identified this city as the primary city for this contractor.

ITS Countertops

since

Examples of works performed by ITS Countertops

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About ITS Countertops — Ranked №7 Countertop Fabricator and Installer in Salt Lake City, UT

58.6

total score

The main rating value calculated from more than 30 indicators.
Exact value: 58.595457 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

ITS Countertops ranked number 7 in Salt Lake City, UT in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included ITS Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

ITS Countertops: Total Score & Key Ratings

The Total Score of 58.6 out of 100 achieved by ITS Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — ITS Countertops has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.32 out of 5.

You can read detailed information and evaluations from our independent research of ITS Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact ITS Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about ITS Countertops

A local company from Utah has earned the love and respect of customers and provides high quality service. Homeowners, contractors and designers order marble, granite and quartz countertops from ITS Countertops. The organization has received a license and operates officially in compliance with the norms. The company specializes in the manufacture and installation of countertops. Custom production. Delivery to the office or at home takes place within a strictly stipulated time after the execution of an individual order. Clients receive a free consultation. They choose the size, design, and the specialist gives an estimate.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.324331 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

4

Very Good

Company Age

0

No Data

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

1.7

Slow

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of ITS Countertops

Identifies as Latino-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Small business

Repair services

Service guarantee

Cash-only

Checks

In store shopping

Delivery

Countertop store

Natural stone supplier

Granite supplier

Marble supplier

Reviews about ITS Countertops

All (8)

Google (8)

Source: icon-google Google
avatar

Ken Fisch

Date: 2023-09-19 17:53:10

Excellent experience. Most times, this is not the case. Beautiful work, and they were ready sooner than I expected. Every step of the process went perfectly! I would use Jonathan and crew again for any other countertop work I need, no questions asked!

Source: icon-google Google
avatar

Hailey Glenn

Date: 2019-01-30 15:56:18

All the employees are kind, hard working and customer oriented. I have loved working for ITS Countertops.

Source: icon-google Google
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Carson Hoxer

Date: 2021-10-07 16:37:31

I had such a great experience with them. Excited for more!

Source: icon-google Google
avatar

Madi Kershaw

Date: 2021-11-17 20:48:17

Intermountain Tile and Stone was so helpful! I purchased some quartz from another company that went out of business and needed a side of the quartz polished. They were super helpful in doing that for me and they did it really quickly! I will be using them in the future! Thank you!

Source: icon-google Google
avatar

Katie Olson

Date: 2021-05-05 05:10:58

I just had ITS install countertops in my laundry room and was so impressed! Customer service was awesome from the start - I heard back from them soon after requesting a bid, and received the bid very quickly too. Pricing was very reasonable compared to other bids I received and they were able to get me on their schedule much sooner than I expected. The installation went very smoothly and the quality is incredible. So happy with both my countertops and the experience of working with ITS. Definitely recommend them and will for sure use them again for any other countertops I need!

Source: icon-google Google
avatar

Kari Fiagle

Date: 2019-09-05 05:20:27

I had such a great experience at ITS Countertops! Haley was so helpful in my ordering and showing me all of my options. She was very patient with all of my questions about the right countertop for my bathroom remodel. When Jason came to install them, he did such a good job of making sure that everything was just perfectly centered. He had to cut the center of my bathroom vanity just a bit to make the sink fit. He took his time making sure he cut it right the first time. Jason and his team were considerate of my home through the whole process. I am so happy with my bathroom vanity top, its so smooth and the edges are polished to perfection. Even though this was a small job for them, they treated me as if it were the most important job they had to do! I'll definitely be going back and referring everyone to get their countertops from ITS!

Source: icon-google Google
avatar

Randall Peterson

Date: 2023-11-14 04:25:00

Top quality granite countertop, absolutely beautiful. Installation is perfect, and they do what they say they will. We like them

Source: icon-google Google
avatar

Sandra Schade

Date: 2019-02-18 03:36:16

If you are looking for an honest company and easy people to work with, ITS is your company. We got involved with someone who was dishonest and Fernando and Jayson came to us to see what they could do to help. I was very cautious and distrustful. They couldn't have been more patient and willing to work with me. They had great suggestions, always showed up on time, and got everything done when they said they would. You will not regret working with ITS!!!

FAQ About ITS Countertops — Based on Independent Research

What materials can I order a countertop from ITS Countertops?

What types of spaces does ITS Countertops fabricate countertops for?

What shapes of kitchen countertops does ITS Countertops fabricate?

What countertop design styles does ITS Countertops most often implement in Salt Lake City, UT?

What is the service area of ITS Countertops?

What types of clients does ITS Countertops work with?

Does ITS Countertops have its own countertop fabrication facility?

Does ITS Countertops offer any discounts on countertop fabrication in Salt Lake City, UT?

What is the price category of ITS Countertops in Salt Lake City, UT?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from ITS Countertops?

What is the fabrication and installation timeline for a countertop at ITS Countertops?

How long does it take ITS Countertops to prepare a quote for countertop fabrication and installation?

Does ITS Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does ITS Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on ITS Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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