Italy Marble & Granite

We rate the staff friendliness of Italy Marble & Granite as Very Good. During our research, the staff at Italy Marble & Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Italy Marble & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Italy Marble & Granite directly to better understand their approach to customer service.

We rate the staff expertise of Italy Marble & Granite as Excellent. The staff member from Italy Marble & Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Italy Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.

Italy Marble & Granite is an established company, operating since 2007. According to our research, Italy Marble & Granite has been in business since 2007, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Italy Marble & Granite directly to confirm the accuracy of the details.

We note that Italy Marble & Granite has a dedicated office. Our research revealed that Italy Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Italy Marble & Granite directly to confirm the latest details.

We note that Italy Marble & Granite has its own production facility. Our research revealed that Italy Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Italy Marble & Granite directly to confirm the accuracy of this data.

Italy Marble & Granite does not offer discounts for veterans. Based on our mystery shopper research, we found that Italy Marble & Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Italy Marble & Granite directly for confirmation.

We rate the production time of Italy Marble & Granite as Standard. During our research, Italy Marble & Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Italy Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Italy Marble & Granite.

We rate the deposit level of Italy Marble & Granite as Standard. Italy Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Italy Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Italy Marble & Granite.

We rate the quote preparation speed of Italy Marble & Granite as Very Fast. Our mystery shopper research revealed that Italy Marble & Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Italy Marble & Granite is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Italy Marble & Granite.

We rate the price level of Italy Marble & Granite as Low. Our mystery shopper research revealed that Italy Marble & Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $78.27 per square foot, while for Carrara Morro quartz, the price was $68.35. These prices fall into the Low category, making Italy Marble & Granite an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6528 for Calacatta Idilio quartz and $5700 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Italy Marble & Granite.