Iowa Countertops

We rate the staff friendliness of Iowa Countertops as Poor. Based on our mystery shopper research, the staff at Iowa Countertops showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Iowa Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Iowa Countertops directly to better understand their approach to customer service.

We rate the staff expertise of Iowa Countertops as Good. The staff member from Iowa Countertops who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Iowa Countertops may vary. We recommend contacting the company directly for more comprehensive information.

Iowa Countertops is a legacy company, established in 1995. According to our research, Iowa Countertops has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Iowa Countertops directly to confirm the details.

We note that Iowa Countertops has a dedicated office. Our research revealed that Iowa Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Iowa Countertops directly to confirm the latest details.

We note that Iowa Countertops has its own production facility. Our research revealed that Iowa Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Iowa Countertops directly to confirm the accuracy of this data.

Iowa Countertops offers discounts for veterans. Our research revealed that Iowa Countertops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Iowa Countertops directly to confirm the accuracy of this data.

We rate the production time of Iowa Countertops as Very Slow. Our research revealed that Iowa Countertops quoted a project completion time of 30 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Iowa Countertops before starting a project. Important: Our evaluation is based on information provided by Iowa Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Iowa Countertops.

We rate the deposit level of Iowa Countertops as Standard. Iowa Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Iowa Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Iowa Countertops.

We rate the quote preparation speed of Iowa Countertops as Average. According to our mystery shopper evaluation, Iowa Countertops provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Iowa Countertops.

We rate the price level of Iowa Countertops as Low. Our mystery shopper research revealed that Iowa Countertops offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $88.47 per square foot, while for Carrara Morro quartz, the price was $81.88. These prices fall into the Low category, making Iowa Countertops an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $7378 for Calacatta Idilio quartz and $6829 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Iowa Countertops.