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contractor place 5
Ladson, SC City Rating: We have identified this city as the primary city for this contractor.

Highland Stone

since 2004

Examples of works performed by Highland Stone

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About Highland Stone — Ranked №5 Countertop Fabricator and Installer in Ladson, SC

48.57

total score

The main rating value calculated from more than 30 indicators.
Exact value: 48.57064 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Highland Stone, founded in 2004, ranked number 5 in Ladson, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Highland Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Highland Stone: Total Score & Key Ratings

The Total Score of 48.57 out of 100 achieved by Highland Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Highland Stone has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.77 out of 5.

You can read detailed information and evaluations from our independent research of Highland Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Highland Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Highland Stone

Highland Stone is a stone fabrication and installation company based out of Ladson, South Carolina. Highland Stone specializes in granite and marble countertops.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.774691 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

2.8

Standard

Deposit Level

3.4

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Highland Stone

Small business

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Checks

Credit cards

Debit cards

Accepts Credit Cards

Countertop Installation

Countertop store

Reviews about Highland Stone

All (7)

Google (7)

Source: icon-google Google
avatar

Sandra Taylor

Date: 2024-12-10 22:29:01

I would highly recommend David and his team. They did an exceptional job on my bathroom counter top. They went above and beyond.

Source: icon-google Google
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Di Wi

Date: 2023-05-15 19:32:52

Shawn from Highland Stone has performed miracles with renovations on two of our homes. New countertops in our kitchen, bathrooms, fireplace, bar area are beautiful. The new stone countertop in our laundry room over the front- loading washer & dryer created an amazing workspace. The stone was exquisite with copper and blue veining and looks like a work of art. Shawn’s ability to design a template that works in your space and his attention to detail is superb! We most highly recommend Shawn and Highland Stone. He takes the time to finish the job to our satisfaction and we feel that he is without equal from our experience. My husband has a degree in architecture and I am a designer and we are quite demanding. Shawn has come through every time with exemplary results.

Source: icon-google Google
avatar

Jt Woods

Date: 2024-04-18 17:10:46

I broke a section of granite doing a kitchen repair and these guys quickly helped me match the granite, they also suggested that I may want to replace the kitchen sink while I was doing that section and my wife fully embraced that suggestion. They were able to source, fabricate and then install the granite very quickly and were more than reasonable on the price.

Source: icon-google Google
avatar

Sandra Sherman

Date: 2024-11-13 17:46:38

I have worked with Highland Stone on numerous projects and I always hear what a great job they did. Highland Stone offers people of the trade and homeowners the best customer service and craftsmanship. David and Shawn are a pleasure to work with. They put their all into every project not matter how large or small. You can trust that they will get the job done and get it done right!!

Source: icon-google Google
avatar

christine sigmon

Date: 2024-06-12 13:48:49

Shawn and the professionals at Highland Stone are incredible. They are responsive and skilled. We had a big job with high end Quartzite counters and they handled it seamlessly. Our counters look beautiful and we could not be happier.

Source: icon-google Google
avatar

Steven Davis

Date: 2024-06-24 21:15:44

This was our third project with Highland Stone, and certainly the most difficult installation with some tight tolerances. As usual David, Shawn, and the crew were a pleasure to work with throughout the process. And the final results look great. Thanks again!

Source: icon-google Google
avatar

Bonnie Templeton

Date: 2023-12-01 23:49:40

Trust Highland stone to install your countertops. Shawn and David and the crew give outstanding service before, during, and after installation. David is patient and deliberate as he cut the stone in my backyard perfectly matching the template that Shawn outlined. Professional with great follow up. They respond immediately. Highly recommend Highland Stone!

FAQ About Highland Stone — Based on Independent Research

What materials can I order a countertop from Highland Stone?

What types of spaces does Highland Stone fabricate countertops for?

What shapes of kitchen countertops does Highland Stone fabricate?

What countertop design styles does Highland Stone most often implement in Ladson, SC?

What is the service area of Highland Stone?

What types of clients does Highland Stone work with?

Does Highland Stone have its own countertop fabrication facility?

Does Highland Stone offer any discounts on countertop fabrication in Ladson, SC?

What is the price category of Highland Stone in Ladson, SC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Highland Stone?

What is the fabrication and installation timeline for a countertop at Highland Stone?

How long does it take Highland Stone to prepare a quote for countertop fabrication and installation?

Does Highland Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does Highland Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Highland Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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