Heartland Granite & Quartz Countertops
since 1999
Examples of works performed by Heartland Granite & Quartz Countertops
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About Heartland Granite & Quartz Countertops
total score
Exact value: 71.8283 out of 100.
Heartland Granite & Quartz Countertops manufactures custom granite and quartz countertops for your space. The main aim of the company is providing clients with the best countertops. The company has been fabricating countertops for 23 years!
Low price and high quality are the main differences from other countertops companies. Due to information on Google, the level of customers’ satisfaction is high enough.
We added Heartland Granite & Quartz Countertops to the catalog of Countertops Contractors only after learning the company’s website and its social networks. There are no negative feedback.
Customer Feedback Score
reviews: 25
YELP
reviews: 9
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
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Company Age
Own Office
Own Production
Veterans Discount
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Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Heartland Granite & Quartz Countertops for a Free Estimate
13852 Carole Dr, Bloomington, IL 61705
Additional benefits of Heartland Granite & Quartz Countertops
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Wheelchair accessible
Accepts Credit Cards
Bike Parking
In store shopping
Countertop Installation
Kitchen & Bath
Countertop store
Stone supplier
Reviews about Heartland Granite & Quartz Countertops
All (20)
Google (10)
Yelp (10)
Peggy Golden
Date: 2019-03-01 16:03:38
We love our new quartz counter top. Heartland Granite and Quartz Counter tops was a wonderful place to get it. They were so easy to work with. Let me take lots of samples home and answered all my questions. Once we decided on the piece they installed the counter top very quickly. The installers were fast and friendly. We also installed the remnants from the kitchen in two bathrooms. So now we are all set. Don't hesitate to use them when you need a new counter top.
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J. Randy Brooks
Date: 2019-06-23 22:28:27
Linda and team at Heartland were fantastic to work with, very helpful through the process of helping us find the right match for our outdoor kitchen! Professionals in every way and so happy we selected them to work with. Will return for additional counter tops when we do the kitchen. Heartland did such a GREAT job on our outdoor kitchen last year we had them help us with the indoor kitchen makeover this year. We found a quartzite we liked online and Linda helped us locate and source the slab out of Chicago. The guys out in the shop did such a GREAT job making the most out of the slab and making sure all of the levels flowed together!!! We love our new kitchen so much and Heartland was a BIG part of making it AWESOME. They worked with us on every step to make sure we were happy and satisfied with the outcome. I cannot give them enough STARS!!! 5 stars is not enough to express how happy we are with the great FAMILY run business at Heartland. If we need any further countertops we will be back again. Thanks so much to the team at Heartland.
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Brice Knapp
Date: 2018-12-20 13:58:27
100% satisfied! My wife and I recently remodeled our kitchen and we had Heartland Granite install our countertops. After visiting their showroom we still couldn't decide on a slab of granite, so we made the short drive up to their supplier. There we were able to look at many more options and found the perfect slabs. Jamie was super helpful throughout the entire process, always responding quickly to any questions we had. The guys who came and did the install did an awesome job and were very personable. I would highly recommend Heartland to anyone!
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Ryan Hill
Date: 2020-05-21 15:20:15
I recently used Heartland Granite for my new quartz countertops and I am so happy I did. After getting multiple quotes, Heartland had a great price and after reading all the previous great reviews I decided to go with them. Linda was fantastic, their showroom is great with tons of selections, and their install crew was even better. My quartz looks great and I will be going back to do my vanites in the future. 5 STARS!!!!
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Jodi MacEwan
Date: 2022-10-24 21:07:55
I so wanted to be 100% happy with our experience with this company. However, the installation process was so disappointing. The granite is beautiful but our install lacked the finishing touches, requiring us to hire a contractor to finish the job. We are aware this company does not employ contractors; however, what we are left with is unacceptable. Had we known, we would have gone a different way. Better communication would have helped. The owner came out to see the finished job but only supported the installers. Disappointed is an understatement. Plus, one edge is jagged on the side that shows the most and not flush to the wall.
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Debbie Mitchell
Date: 2023-11-30 19:26:43
Thanks to Linda and others in the shop. I love the counter tops! The color we got was Mersin and goes so well with the rest of the kitchen. Thanks
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Gail Clark Guzzardo
Date: 2024-10-08 21:36:25
Many thanks to all the staff at Heartland Granite for their friendly service and beautiful workmanship. I couldn’t be happier with our new bathroom vanity tops.
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David Rohlfing
Date: 2024-10-08 00:03:24
Heartland was great. Everyone gave us great customer service and count us as very happy.
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Julie Gordon
Date: 2019-08-23 17:56:51
Linda was so great to work with in finding our new countertop. She was very accommodating in letting us keep samples and informed us when she received granite slabs in that we were interested in. Her crew that came out to measure were very professional and I was impressed with the technology they used to do the measuring. They were also the ones who installed the countertop and we're equally professional. We are VERY pleased with how everything turned out. You will not regret going with Heartland, Linda, and her employees..Thanks Linda for helping make our kitchen beautiful..
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Tamara Michelle
Date: 2020-02-13 20:41:08
I absolutely love my new Granite Countertops! They are gorgeous and just what we needed to update our outdated kitchen. Linda and her team were amazing. The process beginning to end was effortless. We picked out our slab onsite, they did the measurements, and came to install shortly after. I didn't know it could be so easy. Thanks again Heartland Granite!
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Ty Dav D.
Date: 2025-05-14 15:20:34
I recently decided to remodel my kitchen and after calling multiple countertop companies I decided to proceed with Heartland. The process was smooth and without an issue. Most importantly the finished product and install was exactly what I had hoped for. Well done, Heartland!
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Becky L.
Date: 2024-10-30 22:15:14
I explained what I wanted and they delivered exactly that!! Installation was quick - tidy - and friendly! Thank you Heartland Granite!!
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Mark L.
Date: 2023-08-19 23:52:28
Everyone we dealt with was pleasant and professional. Our countertops were installed quicker than promised and we are happy with the outcome.
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Randy B.
Date: 2019-06-23 22:36:56
Linda and team at Heartland were fantastic to work with, very helpful through the process of helping us find the right match for our outdoor kitchen! Professionals in every way and so happy we selected them to work with. Will return for additional counter tops when we do the kitchen. Heartland did such a GREAT job on our outdoor kitchen last year we had them help us with the indoor kitchen makeover this year. We found a exotic quartzite we liked online and Linda helped us locate and source the slab out of Chicago. The guys out in the shop did such a GREAT job making the most out of the slab and making sure all of the levels flowed together!!! We love our new kitchen so much and Heartland was a BIG part of making it AWESOME. They worked with us on every step to make sure we were happy and satisfied with the outcome. I cannot give them enough STARS!!! 5 stars is not enough to express how happy we are with the great FAMILY run business at Heartland. If we need any further countertops we will be back again. Thanks so much to the team at Heartland.
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Spencer P.
Date: 2019-03-24 10:56:06
Linda and crew at Heartland Granite were helpful in my selection of the countertops for my new kitchen. They did a fantastic job with the installation and seams. Cleaned up after themselves. They were running a little late for the installation of my center island top and had great communication, letting me know the previous installation ran a little late and they would be with me as soon as they finished with the other customer. You can tell they love their work and take pride in their craft. Thanks Linda and crew!!
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Phyllis C.
Date: 2019-01-14 23:41:22
Just had a granite countertop installed by Heartland Granite and it is beautiful! They are such nice people to work with and are very conscious of their work. I would recommend their company to anyone.
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Randy B.
Date: 2019-01-02 21:48:50
Linda and team at Heartland were fantastic to work with, very helpful through the process of helping us find the right match for our outdoor kitchen! Professionals in every way and so happy we selected them to work with. Will return for additional counter tops when we do the kitchen.
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Jack C.
Date: 2011-06-20 13:34:20
After reading the previous review, I was a little nervous at first using Heartland Home Center for my granite counter tops. But let me tell you, they were absolutely fantastic. Linda, who helped me pick everything out from my sink and faucet to my actual granite, couldn't of been more nice. She went out of her way, including staying open late so I could come by after work, to make sure I could get everything done in time. I needed to get my granite installed by the end of the week for fathers day and they fabricated and installed the granite in less then one week. After they finished installing it the installers gave me a 15 year sealer for free, which would of cost additional money. Not only does Heartland Home Center offer the best prices around, believe me I checked, but they have the best service, from the office workers to the installers. They granite itself looks beautiful. My wife and I are extremely happy and will go back for bathroom vanity tops soon. Excellent Company!!!
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Rabecca H.
Date: 2024-07-15 19:33:34
We spent thousands of dollars at this company only to have our under-mount sink fall out after 3 years. We were told that they only warranty their work for 1 year..... she said that she doesn't know what we did to the sink, we could have stood in it, had a leak.,.,.blah, blah, blah. She would send somebody out for $300 but it would be three or four weeks before she could do that. WHAT??? Awesome customer service guys!! we won't be back and I suggest anybody else use them cautiously.!! Apparently they only warranty their work for 1 year and if anything goes wrong, it's the customers fault! I'm sure under mount sinks are supposed to hang on longer than three years!!
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Ed C.
Date: 2011-01-24 02:04:18
My wife and I are completely dissatisfied with Heartland Home Center (hereafter, "HHC"), whom we hired to install granite countertops and a new sink. The countertops and sink we received are unacceptable for reasons summarized below. We paid a total of $6875.69 to HHC. The defects cannot be fixed, but they refuse to consider even a partial refund. HHC misrepresented the manner in which we would be permitted to select our granite. Their misrepresentation caused the final countertop to have an ugly seam. In addition, HHC's substandard work resulted in several additional defects, further detracting from the quality of the final product. HHC denies the misrepresentation and refuses to acknowledge all but the most obvious defect in workmanship. Even if HHC were to admit all of their defects, fixing them would require tearing out the countertops and starting over. My wife and I are reluctant to allow rework because of the additional disruption it would cause and because HHC has not shown good faith in making this right thus far. A summary of HHC's misrepresentations and errors in workmanship is as follows: 1. The sink faucet was installed off center, noticeably to the left. Because the sink has a twin basin with a divider running up the middle, this defect is very noticeable. 2. The sink "reveal" (i.e. the distance the countertop overhangs the sink basin) is uneven. This is a noticeable and measurable defect, varying from as little as 1/16 of an inch up to 5/16 of an inch. 3. We were not permitted to select the sections of our granite slabs to be used in fabrication as we were promised. This led directly to the next problem. 4. The seam in our countertop is aesthetically mismatched. The natural flow of the granite on both sides of the seam is sharply interrupted. 5. The same seam is uneven - it is not as smooth as a professional installation should be. The contractor admits only to the off-center faucet, admits that any attempt to "adjust" the faucet would require substantial rework, and admits that such rework would likely not fix the issue. I have offered to forego rework and all other complaints in exchange for a 15% refund and a waiver of lien. They have refused. My full letter to the Better Business Bureau can be found at: http://bit.ly/CountertopBBBLetter. It contains a detailed description of HHC's misrepresentations and defects in workmanship, a detailed timeline of the dispute, photographic evidence of the defects, and copies of the correspondence between us.
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13852 Carole Dr, Bloomington, IL 61705