I cannot say enough good things about Harlow's Kitchen Concepts. I originally purchased 6 appliances from Harlows in 2010. When the first ones died, I returned and was met with exceptional customer service by Steve. Steve took his time to answer all of my questions and even went back and forth with me over e-mail to help me make my final decision. I returned a 3rd time for a new dishwasher and Steve got me exactly what I wanted and it was installed 4 days later! We decided we wanted a fridge in our garage, so I returned to Steve a 4th time and yet again, got me exactly what I wanted! The customer service is second to none. Harlow's will always be my go-to for my appliance needs!

I have not received my product yet but I would like to compliment both Mel out of Rancho store and Erik in the San Bernardino of excellent customer service. I was able to choose a dishwasher for our rental on line and over the phone. They were patient, answered questions and extremely kind and a good value on delivery and installation. I really appreciate them.

I bought a brand new refrigerator in July 2021. It looked like refurbished refrigerator As I was cleaning the other day. I noticed little rust spots. Harlows was recommended to me and the customer service is good but I rather the product that I buy be good because it's going to be with me for a very long time. I am very disappointed with Harlows and Whirlpool. The delivery was prompt. Wonderful customer service.

For almost a year I pondered the purchase of a Thermador wall oven and, at last, did so through Harlow’s Kitchen Concepts. The expert help with my buy, provided by Laurie, was unparalleled. Coordinating the installation was without a hitch and much quicker than what I expected. It was a very satisfying transaction.

My LG IS BARELY 2 YRS OLD YOU LIARS..Do NOT Trust Harlow's. Make sure you review everything on your bill of sale and any contracts purchased. I have been going to Harlow's since the early 90's and never had a problem...until now. Buyers beware!!!!!!!!!

Eric assisted me with getting a new washer. He was not only kind he was very helpful and had my problem solved within 10 minutes time. I am getting my new washer on Saturday and since this is only Thursday I feel that the quality service that Harlow's provide is well worth it thank you thank you thank you ! Now I recall why we have been with Harlow's for over 30 years they have provided such great service all these years and I will continue to sing their praises to all my friends and family!

BUYER BEWARE! Purchased a Brand New Refrigerator. After receiving my Brand New Refrigerator at my home. The Ice Maker does not WORK! The Fridge doesn't cool! My Food has Spoiled! I have lost $$$$ on groceries. They have sent a repair person to try to fix this issue. This Fridge is still not working CORRECTLY! I AM FURIOUS! THIS IS UNFAIR. BEFORE YOU DECIDED TO BUY BE PREPARED! MY ADVICE...DON'T BUY FROM HARLOW'S KITCHEN CONCEPTS! What is sad is My family and I have purchased from the company before. For many years!!!! My Faith is gone as a consumer.....

I have purchased majority of appliances from Harlow’s and have never had a problem. I have not had a problem. Yes, they can be pricey, but you get what you pay for. Laurie was my rep and she was wonderful during my purchase. I plan on my next appliance purchase, I will use Harlow’s.

They do not stand by their products. I paid over 1,000 2 months ago and it's already having issues with the door closing. 4 hours went by without seeing that the door didn't close all the way. I was

They were very friendly an awesome at helping me find my new Refrigerator ❤️ any questions I had they answered they are very knowledgeable. Told us what was in stock an showed us exactly how the fridge works. From the sales person to our delivery guy Richard Darling , an everyone else were just so awesome ,an helpful ,had a bad experience some where else so it was wonderful to come to Harlows Kitchen Concept ❤️

Hello my name is Austin Harlow born 1997. I am the great-grandson of Clarence Harlow born 1901. the great man who founded Harlow's Kitchen Concepts in the 1920's with the money he saved up delivering ice throughout the great depression. I have almost 100 year old pictures of the Ice Truck and the original Harlow's location. I would love to share these with the man or woman who currently own Harlow's. it brings me so much joy so my grandfather's legacy still living on in the city he called home. Thank you very much and have a blessed day Harlow's!! The picture is the man himself delivering ice during the depression about 1918-1920 before opening Harlow's without that truck THERE IS NO HARLOWS!!

From the salesman ,Al , to the delivery / installer , Richard, this is by far the absolute best customer service I’ve ever had , in my life . HIGHLY recommend this store . I will be doing all my appliance shopping here from now on!!

Nice friendly staff and owner.

Excellent customer service:). I am happy with the products and the kind staff. 💛