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Hanford, CA City Rating: We have identified this city as the primary city for this contractor.

Hanford Granite Industries

since 1949

Examples of works performed by Hanford Granite Industries

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About Hanford Granite Industries

36.93

total score

The main rating value calculated from more than 30 indicators.
Exact value: 36.933389 out of 100.

Enter the realm of Hanford Granite Industries, a renowned source for handcrafted natural stonework in the heart of the Central Valley. With a rich history of supplying bespoke stone solutions, Hanford Granite caters to the diverse needs of indoor and outdoor spaces, including kitchens, bathrooms, monuments, and granite countertops. Whether for residential sanctuaries or commercial spaces, Hanford Granite Industries is committed to delivering tailor-made stone solutions that elevate both aesthetics and functionality. Each project undertaken is a testament to the team's dedication to excellence.

More info

Mystery Shopper Report

1.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 1.555556 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

1

Poor

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Hanford Granite Industries

Wheelchair accessible entrance

Wheelchair accessible parking lot

Accepts Credit Cards

Monument maker

Countertop store

Reviews about Hanford Granite Industries

All (15)

Google (8)

Yelp (7)

Source: icon-google Google
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Victoria Quinterooo

Date: 2021-09-14 00:45:36

They're extremely helpful and willing to go above and beyond to get what you need for your loved one.

Source: icon-google Google
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angel flores

Date: 2023-10-29 23:17:59

Delightful n gracious was myrna to my brother n me. Thank you so much for everything.

Source: icon-google Google
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Ali Robinson

Date: 2020-11-30 04:11:15

Hanford granite did our kitchen counters and they look amazing and were reasonably priced. We did have some minor issues, but they made it right. That's what separates a mediocre contractor from a good one.

Source: icon-google Google
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Gordon Wood

Date: 2022-01-19 14:52:58

They do beautiful work. Their prices are the lowest I found while shopping for a headstone. Friendly staff and very helpful. I fully recommend Hanford Granite.

Source: icon-google Google
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John jr Lawrence

Date: 2021-09-05 13:59:54

Very helpful and kind staff,especially when you have to order ur loved one head stone not something I like to do but have too,they are very understanding.

Source: icon-google Google
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Elissa Gordon (G G)

Date: 2022-04-23 08:38:48

Alma has been the BEST helping me with getting mine & my husband's headstone done. If it is not right of what you want they correct it til you approve. Very expensive for a headstone tho sure wasn't expecting to pay over $3200. They will work with you tho; for you to pay half down & the rest when your headstone is done. They have been backed up with orders & I've been waiting since February 15th & today is April 16th. I have received a text from them a few times requesting my approval of the rough draft which I have had to correct it a few times & need to add some minor adjustments once more after the Easter Holiday; then my final approval can literally be layed in stone.😏 May my husband Rest In Eternal Peace 🕊️ I sure miss him dearly. Until we see each other again. Love you my love.💕

Source: icon-google Google
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June Barker

Date: 2020-01-31 12:55:21

The people at Hanford granite helped me with my mother's headstone . You can imagine how difficult I was and they were patient and kind and after I changed my mind 15 times they still went back and made a whole new one because there was a spot that was shaded that I did like. I would recommend this place to anyone and everyone. They were a godsend . Thank you so much for caring .

Source: icon-google Google
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Patricia Furtado

Date: 2021-10-14 18:45:06

Staff was very helpful in selecting best stone to honor my parents buried in Oak Grove Cemetery near Laton.

Source: icon-google Yelp
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Erik K.

Date: 2020-10-04 23:03:11

Best granite company I've ever dealt with. The team came in and made my kitchen look amazing!

Source: icon-google Yelp
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Andrew S.

Date: 2016-06-02 02:08:47

I recently contracted with Hanford Granite to install a custom granite counter top on an outdoor seating area I built. From start to finish, the experience was outstanding. I had specific needs for the piece and Andy and his team exceeded all of my expectations. The counter top he installed is perfectly crafted and the craftsmanship is flawless. During the design process, Hanford Granite did all of the work and they precisely captured my vision. By using custom etching, they created a one of a kind piece of furniture that will be the centerpiece of our outdoor experience. They were responsive and quick with all of my questions and completed the job ahead of the expected deadline. Based on this experience, I will use Hanford Granite for my future projects. They are an exceptional company and it is good to know we have professional contractors that care about their customers in Hanford. I highly recommend them for anyone interested incredible workmanship from an outstanding team.

Source: icon-google Yelp
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Krista F.

Date: 2016-07-11 19:39:46

I noticed that out of four total reviews, only the two with 1 star were "recommended." The two reviews "not recommended" were both 5 stars. Interesting. My experience with Hanford Granite was awesome. After waiting 5+ weeks to even get paperwork to START production for a countertop for our master bathroom at Lowe's, I called Hanford Granite on the recommendation of a friend. Andy came over to look at the project THAT SAME DAY. The next day he came to template (which Lowe's said they didn't need to do, just measure it ***NOTHING is ever square in a house, and our slab had cutouts at an angle). He explained he had "orphan" slabs that might meet our needs if we liked any of them. I followed him back to the store and picked one out. The next week he installed the slab (they arrived 30min early, at 7:30am, and were done by 8:30). The standard edging was better than what we would've gotten with Lowe's and the whole thing (including installation) was half the cost. The only reason for 4 versus 5 stars is partly my fault. We had measured carefully for vessel sinks and faucets but we had decided to move the sink 1" forward after doing our sample cutout on plywood. At their suggestion I agreed to have the faucet hole moved a bit further away to allow for the water trajectory to hit the center of the sink and not splash back. My husband did the measuring and he wasn't there, so at their suggestion I agreed. My husband had already accounted for that and the faucet holes were subsequently drilled a bit further away from the sink hole than they should have been. I trusted their experience and advice but should have gone with what we already measured - the water ALMOST drips behind the edge of the sink when the faucet is being turned off or run low. It's just barely close enough to make it work. It annoys me that it isn't perfect but it's functional, and technically it was my call to have them adjust it from our original measurement, so I can share the blame. I haven't told them this and if there was anything they could do to remedy it, I anticipate Andy would do so immediately, his customer service is that great. My husband (who installed the faucets) said he might be able to move them a cm closer by manipulating the plumbing a bit, which would take care of it. Overall working with Andy was a wonderful experience and we will definitely go with them for future projects. The counter looks amazing and was completed in a week (from the first call to installation). We've already recommended them to friends.

Source: icon-google Yelp
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Vincent M.

Date: 2022-10-24 15:00:07

Went to there office to get a matching counter top that they installed a couple of years ago, never heard back from them.

Source: icon-google Yelp
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Janet E.

Date: 2018-04-13 16:21:31

Poor customer service. Won't work with the customer and does shotty work. Definitely should look somewhere else to do you work.

Source: icon-google Yelp
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Milinda S.

Date: 2016-03-13 05:58:04

I honestly wish I could give this place zero stars. I worked with a girl named Lacy who "helped" us with my daughter's headstone. She did an absolutely awful job designing the headstone with none of the elements I asked for. My boyfriend ended up designing the headstone instead and Lacy still had to go through multiple drafts to get the design right all while dragging her feet. Well wouldn't you know when I went to see the final product that was placed without my approval, the engraving was wrong. I discovered this on a Friday afternoon and left a message for the business. I called again Monday morning when I didn't get a call back by 10 AM. Finally I sent an email to the owners asking for one of them to call me. Instead Lacy called me and flippantly said "mistakes happen" while giggling on the phone. This business deals with families during a loss of a loved one. I consistently had to keep calling to status my order and their lack of compassion was epic. The fact that the owner couldn't pick up the phone to correct the issue just speaks to the customer service dedication of this business. This may be small town Hanford but they don't have the right to treat people like this. Please go to Visalia for your granite needs.

Source: icon-google Yelp
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Lisa S.

Date: 2014-04-15 22:38:10

This review is only for the memorial side of this business. This may be the only game in town for memorials and that is a shame. The lady that owns/runs this part of the business needs to learn about customer service and compassion. We didn't like the first draft for our mother's niche plate so I sent in a scaled design of my own. The proof from that came back perfect with one small change. When I dropped off my note on the proof for the one change she accused me of having them re-do it 7 times and told me if I make any more changes I was going to have to pay for it! It was not 7 times; she was exaggerating and was very rude. This plate would be at the site of our mother's remains for all of eternity. I would think especially after someone has lost a loved one, the person providing a service should be kind and compassionate and want to make sure all the details are perfect. I will not do business with them again. I will go to Visalia or Fresno.

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