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Peoria, IL City Rating: We have identified this city as the primary city for this contractor.

Hampton's Kitchens & Appliances

since 1977

Examples of works performed by Hampton's Kitchens & Appliances

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About Hampton's Kitchens & Appliances — Ranked №8 Countertop Fabricator and Installer in Peoria, IL

40.01

total score

The main rating value calculated from more than 30 indicators.
Exact value: 40.010505 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Hampton's Kitchens & Appliances, founded in 1977, ranked number 8 in Peoria, IL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Hampton's Kitchens & Appliances among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Hampton's Kitchens & Appliances: Total Score & Key Ratings

The Total Score of 40.01 out of 100 achieved by Hampton's Kitchens & Appliances in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Hampton's Kitchens & Appliances has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.83 out of 5.

You can read detailed information and evaluations from our independent research of Hampton's Kitchens & Appliances’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Hampton's Kitchens & Appliances directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Hampton's Kitchens & Appliances

A family business has been cooperating in Central Illinois since 1977. Gene and Minnie Hampton with their sons Terry and Larry started manufacturing countertops. They hired 50 employees and Hampton's Kitchens & Appliances became more successful.
The business fabricates countertops for kitchen from granite, marble and quartz. Hampton's Kitchens & Appliances fabricates countertops, which have no analogues in the region. You can order one countertop if you are a homeowner and don’t need more or you can buy plenty of countertops if you need them for your office, for example.
Contact with company’s managers to learn details.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

1.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 1.833333 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

1

Very Slow

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Hampton's Kitchens & Appliances

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible

Accepts Credit Cards

In store shopping

Appliances

Kitchen & Bath

Flooring

Kitchen supply store

Appliance store

Bathroom remodeler

Countertop store

Distribution service

Fireplace store

Furniture store

Kitchen remodeler

Reviews about Hampton's Kitchens & Appliances

All (13)

Google (9)

Yelp (4)

Source: icon-google Google
avatar

Andy Moon

Date: 2018-08-20 14:41:53

Very good and helpful throughout the process of remodeling our kitchen. We did a "Mayze-well" remodel that started as new flooring, and you "mayze-well" do the counters, and "may as well" do the cabinets, and that wall could come out and...and.... I would advise though, watch what is being designed. We initially came up with a "cabinet cave", removing windows etc - I asked for my windows back, and more lighting etc. and all was well. The products we received from Hampton's were all top-notch, and the contractors that Hampton's recommended were outstanding!! A six week project and our home is unrecognizable!

Source: icon-google Google
avatar

Rhonda Soendlin

Date: 2022-06-15 18:40:46

We have always purchased our appliances from Hamptons and they have always been very knowledgeable and helpful. Today was no exception! From the person who greeted me at the desk to getting all my questions answered by Tyler, the experience was great! I needed a new washer and was given several options of what was available today and what I could get by ordering. Thanks Hamptons!

Source: icon-google Google
avatar

Keeping things Real

Date: 2021-12-17 02:10:46

Had my cabinets put up by hamptons and they have been falling off the wall for the past 5 years. Will never use them again everyone that has come into my house has asked why they are falling off the wall!

Source: icon-google Google
avatar

Ralph Stone

Date: 2024-06-13 14:19:01

We had the pleasure and blessing of meeting and working with Peter. Super knowledgeable and helpful. Definitely be a repeat customer.

Source: icon-google Google
avatar

Mandy

Date: 2024-05-06 18:41:36

I will never work with Hampton's again. Our contractor suggested we work with them to remodel our kitchen. Our three week remodel turned into 6 weeks. Hampton's ordered the wrong size cabinets and crown molding and did not double check their order and doubling checking the order when the shipment arrived at the warehouse. I was told they would expedite ordering correct cabinet however it took 4 weeks to get the correct cabinet in. The cabinet was in a critical location in the kitchen and by it not being installed, it held up the entire remodel. Then when asked if Hampton's would pick up the wrong cabinet and wrong crown modeling from our house, it took several emails for anyone to show up to get the wrong cabinet and crown molding. When someone finally came, they only picked up the molding and not the wrong cabinet itself! its still in my garage! When the bill came, I actually thought they gave me $1,000 credit for all the mess up they caused, only for them to tell me that was for reordering the correct cabin and I actually owed that $1,000. If you want something done right, do not go through Hamptons.

Source: icon-google Google
avatar

Timothy Kavanagh

Date: 2024-10-11 21:35:39

Really awesome place. A lot of the really high quality appliances you don't see at most places. The staff is extremely friendly and we're very kind to my kids! Highly recommend!

Source: icon-google Google
avatar

Carly Hoskins

Date: 2018-06-06 02:00:56

Great experience! I was doing a small bathroom and wanted to keep the budget small, too. We worked with Sue and she helped me get exactly what I want but still keep it at a reasonable price. Everything is in and looks beautiful! Very pleased. Highly recommend for your remodeling needs.

Source: icon-google Google
avatar

Pat DeCapp

Date: 2023-10-27 10:43:28

Called for info on fireplace. Sent to Tyler’s voicemail. He never returned call. Finally reached him by phone. He sent me to Troy’s voicemail. Still waiting to hear from him. Not any type of customer service I would want to give.

Source: icon-google Google
avatar

Erin Kelly

Date: 2020-11-25 17:45:29

Laura is awesome! Our kitchen design is exactly how I envisioned it. She carefully walked me through the whole process of selecting everything from cabinets to hardware. She is easy to get a hold of and even gave me her personal cell phone number. Great experience.

Source: icon-google Yelp
avatar

Wm F.

Date: 2025-05-02 21:57:42

We are in the market for a bathroom upgrade the lady help us in deciding what style and color for our vanity and the counter top reasonably price We appreciate the time and held fulness that she spent with us

Source: icon-google Yelp
avatar

Wayne L.

Date: 2016-02-01 15:56:47

Skip the big box stores if you can and purchase your appliances from these guys if you can! I've been THOROUGHLY impressed with their customer service. I purchased a new construction home in July and had issues with the builder supplied fridge. Adam made it easy for me to have the unit serviced by Chambers. After a couple of failed attempts to fix the fridge, Adam allowed me to purchase a new fridge of my choice from their store, using the original fridge's purchase price as store credit. I had issues with the replacement fridge, and again, Adam was able to work with me to try to resolve the issue, and ultimately ordered and delivered another replacement unit, free of charge. I was so impressed by Adam and Hampton's commitment to customer service that I wound up purchasing a beverage center from them instead of from a big box store. I was even willing to pay slightly more than what their competition was able to offer because I knew Hampton's would stand behind whatever they sold. These guys have earned a lifetime customer!

Source: icon-google Yelp
avatar

Tony F.

Date: 2024-07-07 15:56:46

Helpful staff with good quality products. Lots of options to choose from. Wish some of their subcontractors did better work. I used this place twice both times a bit sloppy. But I guess it wasn't as expensive as other places.

Source: icon-google Yelp
avatar

Jenny F.

Date: 2020-02-29 00:11:09

Save yourself the headache and choose a different store to buy cabinets and countertops. Hamptons not only has terrible designers, their management has no integrity in how they do business. There are so many better options in the area, don't waste your time and money with Hamptons.

FAQ About Hampton's Kitchens & Appliances — Based on Independent Research

What materials can I order a countertop from Hampton's Kitchens & Appliances?

What types of spaces does Hampton's Kitchens & Appliances fabricate countertops for?

What shapes of kitchen countertops does Hampton's Kitchens & Appliances fabricate?

What countertop design styles does Hampton's Kitchens & Appliances most often implement in Peoria, IL?

What is the service area of Hampton's Kitchens & Appliances?

What types of clients does Hampton's Kitchens & Appliances work with?

Does Hampton's Kitchens & Appliances have its own countertop fabrication facility?

Does Hampton's Kitchens & Appliances offer any discounts on countertop fabrication in Peoria, IL?

What is the price category of Hampton's Kitchens & Appliances in Peoria, IL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Hampton's Kitchens & Appliances?

What is the fabrication and installation timeline for a countertop at Hampton's Kitchens & Appliances?

How long does it take Hampton's Kitchens & Appliances to prepare a quote for countertop fabrication and installation?

Does Hampton's Kitchens & Appliances offer cutouts for sinks, cooktops, or other elements?

What guarantees does Hampton's Kitchens & Appliances provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Hampton's Kitchens & Appliances. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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