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contractor place 6
Gilbert, AZ City Rating: We have identified this city as the primary city for this contractor.

Hacienda Stone & Flooring

since 2007

Examples of works performed by Hacienda Stone & Flooring

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About Hacienda Stone & Flooring — Ranked №6 Countertop Fabricator and Installer in Gilbert, AZ

10.47

total score

The main rating value calculated from more than 30 indicators.
Exact value: 10.472828 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Hacienda Stone & Flooring, founded in 2007, ranked number 6 in Gilbert, AZ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Hacienda Stone & Flooring among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Hacienda Stone & Flooring: Total Score & Key Ratings

The Total Score of 10.47 out of 100 achieved by Hacienda Stone & Flooring in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Hacienda Stone & Flooring has a rating of 3.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.09 out of 5.

You can read detailed information and evaluations from our independent research of Hacienda Stone & Flooring’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Hacienda Stone & Flooring directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Hacienda Stone & Flooring

Hacienda Stone & Flooring has been serving Gilbert and Chandle, and the rest of Arizona with a commitment to countertop quality and service that hasn't wavered since 2005. With over 25 years of professional expertise, you can rest certain that there will be no unpleasant surprises while dealing with them. From the planning stages on through to the final countertop product, their experts provide prompt responses to your questions and issues with straightforward explanations, expert guidance, and highly vetted suggestions. They have an A+ rating from the BBB as one of the best countertops companies. They work with a vast range of reputable name-brand countertop materials.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.094444 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.4

Established

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Hacienda Stone & Flooring

Wheelchair accessible entrance

Wheelchair accessible parking lot

Accepts Credit Cards

General contractor

Reviews about Hacienda Stone & Flooring

All (7)

Yelp (7)

Source: icon-google Yelp
avatar

John X.

Date: 2023-10-22 15:45:43

Hacienda Stone are so good. Rick and Ramon are Very knowledgeable and professional. We needed our shower to be repaired. The work was exceptional. We are very happy with the results. If there was any questions on the repair, Ramon communicated the situation and took the time to discuss and get our buy-in. I highly recommend. Great value for the work provided.

Source: icon-google Yelp
avatar

Willi D.

Date: 2020-12-19 16:45:58

Worked with Rick who installed my new sink and faucet. He was prompt in returning my text and installed in less then a week. His work is flawless. He will be doing some other jobs in my home as well. I highly recommend him.

Source: icon-google Yelp
avatar

John L.

Date: 2020-01-14 17:17:10

Rick Rascon, owner of Hacienda Stone in Gilbert, Arizona is the ultimate professional. From start to go no usb he and his team did an outstanding job of installing new countertops in our home. The job was finished on time and perfect in every stage. I would highly recommend Rick for all your remodeling needs - he is simply the best.

Source: icon-google Yelp
avatar

Brenda D.

Date: 2016-11-19 04:24:44

We had Rick come in and give us a quote on our bathrooms. Even though it was higher than our other quotes, we liked his consultative qualities. He consulted on what he thought was best for each bathroom shower and what worked best for our family. My husband is very detailed oriented and Rick was able to work through each situation until we were completely satisfied. He was very good to work with and excellent with communication. I highly recommend Rick for your next tile project!

Source: icon-google Yelp
avatar

Brandon P.

Date: 2015-05-26 22:51:14

We worked with Rick at Hacienda to purchase some tile flooring for our master bathroom. Knowing it wasn't a large job I was pleasantly surprised that Rick quoted us a good price and got the job done quickly. The tile installer was on time both days that it took to complete the project, and Rick came by personally to inspect the job and do the finishing touches where the tile meets the carpet. Looking at the details of the tile being level and all grout lines running perfectly, even "through" the walls and cabinets, I have never seen a better tile job. If we need future tile work we'll be contacting Rick again.

Source: icon-google Yelp
avatar

Kenneth B.

Date: 2024-09-26 02:27:21

I hired Hacienda Stone and flooring to remodel my kitchen and ever since day one it been a disaster and two months into the job and my kitchen is still not complete. They ordered the wrong size cabinets, the cabinets they installed are uneven, They quote one price and they up charge for everything, They installed my Garbage disposal wrong now it doesn't work , I would not recommend Hacienda Stone and flooring to my worst enemy, Please use another company i don't want you to experience what i experienced, The First day they were to start the job they never showed up the second day they showed up three hours late the fourth day they showed up 5 hours late and just stayed for two hours, This is a business that you do not want to do work in your house, I am also filng a complaint with ther ROC

Source: icon-google Yelp
avatar

Megan N.

Date: 2014-10-18 20:31:18

Worst Customer Service ever! Took 2 months to get an estimate for a small project, then double booked our appointment to verify materials and was late for both appointments. Rude, unprofessional, glad I tore up my contract. Probably would have taken months for a one week project....

FAQ About Hacienda Stone & Flooring — Based on Independent Research

What materials can I order a countertop from Hacienda Stone & Flooring?

What types of spaces does Hacienda Stone & Flooring fabricate countertops for?

What shapes of kitchen countertops does Hacienda Stone & Flooring fabricate?

What countertop design styles does Hacienda Stone & Flooring most often implement in Gilbert, AZ?

What is the service area of Hacienda Stone & Flooring?

What types of clients does Hacienda Stone & Flooring work with?

Does Hacienda Stone & Flooring have its own countertop fabrication facility?

Does Hacienda Stone & Flooring offer any discounts on countertop fabrication in Gilbert, AZ?

What is the price category of Hacienda Stone & Flooring in Gilbert, AZ?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Hacienda Stone & Flooring?

What is the fabrication and installation timeline for a countertop at Hacienda Stone & Flooring?

How long does it take Hacienda Stone & Flooring to prepare a quote for countertop fabrication and installation?

Does Hacienda Stone & Flooring offer cutouts for sinks, cooktops, or other elements?

What guarantees does Hacienda Stone & Flooring provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Hacienda Stone & Flooring. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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