About GTO Countertops — Ranked №3 Countertop Fabricator and Installer in Rancho Cucamonga, CA
37.76
total score
The main rating value calculated from more than 30 indicators.
Exact value: 37.764343 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
GTO Countertops ranked number 3 in Rancho Cucamonga, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included GTO Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
GTO Countertops: Total Score & Key Ratings
The Total Score of 37.76 out of 100 achieved by GTO Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — GTO Countertops has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.63 out of 5.
You can read detailed information and evaluations from our independent research of GTO Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact GTO Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about GTO Countertops
This is a family-owned business that provides countertop services using only the finest materials available. The team will assist you in any way during your project. They serve clients all around Colton and nearby areas. Several different kinds of natural stone are offered as countertops by the company. Their slab inventory is extremely diverse. Also, they make and set up countertops to your specifications. They have been in business for over 15 years, are completely legit in all respects (licensed, bonded, and insured) and value customer happiness above all else.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 21
Google
4.7
reviews: 15
YELP
5
reviews: 6
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
1.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 1.62963 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of GTO Countertops as Very Good.
During our research, the staff at GTO Countertops demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with GTO Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting GTO Countertops directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of GTO Countertops as Very Good.
The staff member from GTO Countertops who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at GTO Countertops may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of GTO Countertops.
Unfortunately, as part of our mystery shopper research, we were unable to determine when GTO Countertops was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GTO Countertops remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GTO Countertops directly for more accurate information.
Own Office
0
No Data
Own Office
We were unable to confirm whether GTO Countertops has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether GTO Countertops operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GTO Countertops remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GTO Countertops directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether GTO Countertops has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether GTO Countertops operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GTO Countertops remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GTO Countertops directly for more information.
Veterans Discount
1
None
Veterans Discount
GTO Countertops does not offer discounts for veterans.
Based on our mystery shopper research, we found that GTO Countertops does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting GTO Countertops directly for confirmation.
Production time
4.3
Fast
Production time
We rate the production time of GTO Countertops as Fast.
According to our research, GTO Countertops quoted a project completion time of 12 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by GTO Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with GTO Countertops.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from GTO Countertops.
Unfortunately, GTO Countertops did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from GTO Countertops.
Unfortunately, GTO Countertops did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, GTO Countertops remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting GTO Countertops directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from GTO Countertops.
Unfortunately, GTO Countertops did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of GTO Countertops, which is recognized in our rankings for other parameters. We recommend reaching out to GTO Countertops directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of GTO Countertops
Delivery
Appointment required
Credit cards
Countertop store
Service establishment
Reviews about GTO Countertops
All (8)
Google (8)
Source:Google
Joe’s Pizza
Date: 2021-01-27 20:19:47
👍 These guys are pro’s!
Great customer service, they really went out of there way to accommodate our needs. We did custom countertops in a beautiful Carrera quartz. The fabrication and Instilation was very easy thanks to Juan who is an expert. Very competitive and fair prices with excellent reliability!!! My new goto for stone countertops and installation.
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Source:Google
Daniel Sanchez
Date: 2021-04-15 21:55:22
Great team that takes care of business. We had new countertops installed and they turned out great! Fast install. Professional and friendly. I highly recommend them!
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Source:Google
Folklore Industries
Date: 2021-05-27 00:39:07
This is my second time using GTO Juan and Gisele are fantastic they are reliable, affordable and the work is high-quality. I will be using them two more times on the remodel that I’m doing in Orange County.
they are a pleasure to do business with and I highly recommend them!
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Source:Google
Thomas Y
Date: 2020-10-03 00:50:51
GTO replaced our tile countertops with quartz and we couldn’t be happier. Demo to completion took 3 days. They made things super easy especially with social distancing, he brought samples to the house and ordered everything needed for me at the slab yard. The work looks fantastic. Not to mention the seams are seamless!
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Source:Google
Malissa Esquibel (Muscoy ES)
Date: 2020-11-20 22:46:22
GTO Countertops was extremely professional and timely. The finished countertop was installed beautifully. They cleaned up any left over debris. I would use again in a minute! Thank you for the professional attitude and quality work!
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Source:Google
Michelle Cline
Date: 2021-02-11 06:41:08
I wanted to give 10 out 10 stars. We have been remodeling for 3 years now. With all the contractors i have used i never had a job go so smoothly and uncomplicated till now. I cant express enough how nice it was to work with someone who said what they were going to do and actually did the job with no complications. They were amazing. Gizela sent me samples of what she thought would look good and to what i was trying to achieve. They were appsolutly a dream to work with. Very professional. Kept in communication, Detailed. Has a great eye on workmanship. On time. I am very happy. They also have great knowledge and connections. My counters they look look amazing.... very happy.. 😊😇🥰😍 Love my Quartz.
Thank You,
Michelle Cline.
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Source:Google
Ferdinand Castro
Date: 2020-08-07 05:03:50
GTO is definitely my go to custom installer for granite countertops. I worked on remodeling my kitchen and the results were amazing. Gisela met with me at Arizona Tile and assisted me from start to finish of the completed project. Juan did an exceptional job on the stone. It was mitered and cut to perfection. Everything was customized and installed on time. The customer service, reliability and attention to detail was definitely over exceeded in my expectations. They will work with you from start to finish of any project and have earned my trust and confidence in them to deliver on the promise! Very highly recommended and a vendor for life!!
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Source:Google
Rachel Jackson
Date: 2020-07-31 23:13:58
I worked with Gisela and Gary. They were so helpful and promptly got back to me with responses. Had everything picked out, cut, and delivered within a week. Love my island quartz piece!
Read more
Source:
FAQ About GTO Countertops — Based on Independent Research
What materials can I order a countertop from GTO Countertops?
During our independent research, we found that GTO Countertops offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by GTO Countertops’s clients in Rancho Cucamonga, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does GTO Countertops fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, GTO Countertops is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does GTO Countertops fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by GTO Countertops, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does GTO Countertops most often implement in Rancho Cucamonga, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that GTO Countertops successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of GTO Countertops?
The company’s office is located at , but its work is not limited to just the city of Rancho Cucamonga, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does GTO Countertops work with?
Like many participants in our rating, GTO Countertops works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, GTO Countertops often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does GTO Countertops have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether GTO Countertops has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does GTO Countertops offer any discounts on countertop fabrication in Rancho Cucamonga, CA?
According to our research, GTO Countertops does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, GTO Countertops may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of GTO Countertops in Rancho Cucamonga, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from GTO Countertops. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from GTO Countertops?
Yes, according to our research, GTO Countertops offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at GTO Countertops?
According to the results of our independent research, GTO Countertops in Rancho Cucamonga, CA offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 12 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 12 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take GTO Countertops to prepare a quote for countertop fabrication and installation?
According to our research, GTO Countertops in Rancho Cucamonga, CA prepared a project estimate within 12 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does GTO Countertops offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, GTO Countertops performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does GTO Countertops provide for its work?
According to our information and industry practice, GTO Countertops, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact GTO Countertops in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on GTO Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
GTO Countertops is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let GTO Countertops know that you found them through the National Ranking Countertops Contractors!