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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Providence, RI City Rating: We have identified this city as the primary city for this contractor.

Great in Counters

since 2003

Examples of works performed by Great in Counters

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About Great in Counters — Ranked №2 Countertop Fabricator and Installer in Providence, RI

74.15

total score

The main rating value calculated from more than 30 indicators.
Exact value: 74.148045 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Great in Counters, founded in 2003, ranked number 2 in Providence, RI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Great in Counters among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Great in Counters: Total Score & Key Ratings

The Total Score of 74.15 out of 100 achieved by Great in Counters in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Great in Counters has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.02 out of 5.

You can read detailed information and evaluations from our independent research of Great in Counters’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Great in Counters directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Great in Counters

One of the largest manufacturers of innovative worktops in England since 2003 is Great in Counters (GIC). GIС provides a one-year warranty on the quality of its products and materials. GIC warmly cares about the quality of products and customer feedback. The company boasts a large number of specialists in various fields: specialists in quartz countertops, stone specialists, as well as in the field of advertising and marketing. Employees are trained according to specialized certificates from such organizations as Natural Stone Institute, Silestone, Zodiaq, Wilsonart, Caesarstone.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.02488 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

3.9

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Great in Counters

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Countertop Installation

Kitchen & Bath

Granite supplier

Reviews about Great in Counters

All (17)

Google (13)

Yelp (4)

Source: icon-google Google
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Robin Boulanger

Date: 2023-12-21 15:05:11

I had the best experience with Great In Counters! Lynn helped me choose the perfect quartz for my kitchen, it looks beautiful! I give 10 stars! Roger and his team who installed my kitchen did a wonderful job. They certainly pay attention to detail. Every step of the process was made easier because everyone there works as a team. I will be referring people to Great In Counters. Thank you so much!

Source: icon-google Google
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teresa head

Date: 2023-11-14 18:47:51

I am writing this review after requesting to speak with the owner regarding my experience. That has been unsuccessful, so I feel this is my only option for communication. I chose GIC based on all these wonderful reviews, I wish I was here to report that I shared their experiences. I'd say the biggest issue with GIC is their poor communication with myself and among each other within the company. Every single department made errors during my job that led to an overall outcome that I suppose is sufficient, but definitely not outstanding. Issues began with scheduling. First, the initial template appointment was rescheduled because I was told Gillette Stadium called them, and I suppose it took priority. Fine, I wouldn't tell the customer this, though. The second scheduling issue occurred during the first installation. No one ever notified me the job had been scheduled. I luckily emailed an hour before they were going to show up to ask about scheduling. That's when I was told they were coming out in an hour. I told them I wasn't prepared, and they didn't understand why it was an issue. I had to remind them I had counters that were being removed, and plumbing wasn't disconnected for them. The day of installation arrives, the crew came unprepared and asked my husband to use our tools, but otherwise countertop installation went okay. Another template appointment was required to measure the backsplash, on the day of this installation it was discovered these measurements were incorrect. Due to their measure error, a new panel needed to be redone and reinstalled on another day. I asked specifically if this new panel would match the pattern and was assured it would. Obviously, this did not, and now, unless I want to remove the entire backsplash, the result is a mismatched pattern. Additionally, a 1/4 inch gap was left between the stove vent and the backsplash that I had to ask about. I was told this was my fault for installing the vent incorrectly. Their suggestion was to drop the vent to meet the backsplash, which is impossible because it needs to align with the exhaust hole in the wall of the house. This company has zero QC department, and each department will blame another for mistakes. A project manager overseeing these jobs would lead to improved quality, reduced time and money waste for the company, and customer satisfaction. For 7k the final result isn't worth it.

Source: icon-google Google
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Michelle Simoneau

Date: 2021-06-12 00:40:21

Best Around!!! We have had nothing but 5⭐️ Service with GIC! having used them now in all of our bathroom remodels, laundry room and our most recent, upcoming outdoor cabana kitchen (cabana photos to come). The customer service and attention to detail sets them apart from the rest. Beautiful local showroom with friendly, knowledgeable staff. I highly recommend GIC for all your stone needs…besides our new GORGEOUS countertops, they did such beautiful shower trim work along with a custom Miami white quartz floating shower Bench, straight out of a magazine! I Can not wait to start on my kitchen remodel next and you can bet GIC will be on the job!

Source: icon-google Google
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Jodi Greenblatt

Date: 2024-04-04 16:00:23

I just had my beautiful kitchen counters installed and they are stunning. I could not be happier. The installers Raphael and Roger arrived early for the appointment, they were completely professional and so nice to work with. I highly recommend!

Source: icon-google Google
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Roseanna Chu

Date: 2024-05-21 22:14:01

Huge thanks to Roger, his son and Eduardo!! They came in to replace my counter top and did an amazing job. Especially appreciated Roger’s responsiveness, Beth’s assistance with scheduling and the team’s professionalism overall.

Source: icon-google Google
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RJ Tassoni

Date: 2021-07-12 21:48:41

Kim, Wendy and the team were amazing from start to finish! They took the time to show us the quartz and granite in their beautiful showroom. The guy Gene who came to template the kitchen was phenomenal. He was so personable and was a pleasure to work with. The install crew was nothing short of clean, quick and super efficient. This whole experience was 5 Star and top notch! Kim and her team were amazing and we highly recommend Great In Counters for your needs. Pricing was very good and fair! Thank you all for a wonderful experience and a beautiful kitchen. Erika Allard & RJ Tassoni

Source: icon-google Google
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Rob Gallucci

Date: 2024-03-31 19:22:07

These guys are true professionals. Not only did they show up on time, they fixed some minor repairs that needed to be corrected before installing the Quartz at no extra charge! You can also trust them, they did all this work while I was away and when i returned the job was finished perfectly. I would HIGHLY recommend them.

Source: icon-google Google
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Derek Turner

Date: 2024-11-26 20:47:58

We had a terrific experience with Great in Counters. Everything moved pretty quickly, from templating to installation. Both the guy who did the template and the installation crew were professional and on top of their game. We are thrilled with the end result -- the new countertops (manufactured quartz) are beautiful.

Source: icon-google Google
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Vincent Pilla

Date: 2021-12-20 17:39:19

Can't say enough good things about the folks at Great in Counters. Professional, prompt, courteous a pleasurable experience from start to finish. Kim and her Team approach every project like it was their own. Very knowledgeable and the attention to detail is second to none. Truly blown away by the countertops and backsplashes they installed in our new home. If you want the best prices and endless variety, look no further than Great in Counters.

Source: icon-google Google
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Christine Brown

Date: 2024-05-09 17:40:27

Roger and his team were fantastic! They did great work! Excellent communication throughout the whole process! Love my new counters!

Source: icon-google Google
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Robin Crocker

Date: 2024-10-15 16:31:05

I just had my quartz countertops and island waterfall installed by Roger, Raphael, and their team from Great in Counters, and I could not be happier! They are professional and pleasant to work with. They went above and beyond to make sure everything was the best it could be. It looks beautiful! I worked with Sara at GIC, who has been super helpful in sharing her knowledge and experience to make all the right decisions. She's the best! Paul did my templating and I can't say enough good things about him. He knows how to tackle the difficult little problems that arise and come up with the perfect solution. GIC has done the stone work for both my bathrooms and now my kitchen. I am completely satisfied with their work and would recommend them highly!

Source: icon-google Google
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Isabella Malek

Date: 2024-01-08 21:33:58

Rafael and his team did an amazing job installing my counter tops! The seam between the two stones look amazing. Highly recommend!

Source: icon-google Google
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Aiden Keene

Date: 2024-11-11 19:28:33

Great in counters did a perfect job for us. Sarah was very helpful with the planning and scheduling, and Roger and sons install team was very kind and thorough.

Source: icon-google Yelp
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Joseph C.

Date: 2025-02-13 22:41:24

Countertops installed today by Great In Counters. The existing counters removed and the new installed. The contractors were prompt, professional, and clean. This is a solid company and highly recommended. Thank you for the amazing kitchen.

Source: icon-google Yelp
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Roger M.

Date: 2023-05-04 19:46:23

We purchased a very large 2-pc. countertop from GIC and are very satisfied with the experience. The person who measured our kitchen spaces used some sophisticated equipment was very precise. The team of four who installed the countertop was also very exacting in joining the two pcs. with an invisible seam and making sure our sink & cooktop cutouts fit exactly as they should. Roger and his crew took pains to make us happy with the job.

Source: icon-google Yelp
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Marc S.

Date: 2017-10-05 20:48:32

Kimberly & her team are fantastic to work with. They were extremely helpful in making selection and pricing alternatives. The install team could not have been more courteous, professional and the worksmanship was precise. A+

Source: icon-google Yelp
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Jennifer M.

Date: 2017-07-21 15:31:53

Sloppy install. Installers couldn't communicate with us in English. Had to have the seam repair and had a very difficult time with communication at the office - terrible customer service and never returned our multiple phone calls. Now the "repaired seam" looks worse and is in need of another "repair". This was a BRAND NEW CONSTRUCTION they were working with. Shouldn't have been this difficult.

FAQ About Great in Counters — Based on Independent Research

What materials can I order a countertop from Great in Counters?

What types of spaces does Great in Counters fabricate countertops for?

What shapes of kitchen countertops does Great in Counters fabricate?

What countertop design styles does Great in Counters most often implement in Providence, RI?

What is the service area of Great in Counters?

What types of clients does Great in Counters work with?

Does Great in Counters have its own countertop fabrication facility?

Does Great in Counters offer any discounts on countertop fabrication in Providence, RI?

What is the price category of Great in Counters in Providence, RI?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Great in Counters?

What is the fabrication and installation timeline for a countertop at Great in Counters?

How long does it take Great in Counters to prepare a quote for countertop fabrication and installation?

Does Great in Counters offer cutouts for sinks, cooktops, or other elements?

What guarantees does Great in Counters provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Great in Counters. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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