Great in Counters

since 2003

Examples of works performed by Great in Counters

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About Great in Counters — Ranked №3 Countertop Fabricator and Installer in Providence, RI

73.91

total score

The main rating value calculated from more than 30 indicators.
Exact value: 73.914572 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Great in Counters, founded in 2003, ranked number 3 in Providence, RI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Great in Counters among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Great in Counters: Total Score & Key Ratings

The Total Score of 73.91 out of 100 achieved by Great in Counters in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Great in Counters has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.96 out of 5.

You can read detailed information and evaluations from our independent research of Great in Counters’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Great in Counters directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Great in Counters

One of the largest manufacturers of innovative worktops in England since 2003 is Great in Counters (GIC). GIС provides a one-year warranty on the quality of its products and materials. GIC warmly cares about the quality of products and customer feedback. The company boasts a large number of specialists in various fields: specialists in quartz countertops, stone specialists, as well as in the field of advertising and marketing. Employees are trained according to specialized certificates from such organizations as Natural Stone Institute, Silestone, Zodiaq, Wilsonart, Caesarstone.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.960435 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

1.6

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Great in Counters

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Countertop Installation

Kitchen & Bath

Granite supplier

Reviews about Great in Counters

All (17)

Google (10)

Facebook (3)

Yelp (4)

Source: icon-google Google
avatar

Thomas Lonardo

Date: 2026-10-02 12:38:56

From Danica who helped us pick out the 2 vanity tops and Kimberly who handle all the logistics, installation and follow-up, the experience was outstanding. Prices were very reasonable. We highly recommend Great In Counters!

Source: icon-google Google
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Hanaan Rosenthal

Date: 2026-09-28 13:54:11

We set up an appointment, the person who set it up was not there, and the person 'greeting' us appeared annoyed that we were there and generally unwelcoming. In her defense, that wasn't her job as she had no idea about prices. I am not one to judge attitude as people are responsible for their own manners, but, well, not going back there for anything...

Source: icon-google Google
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Chris McCorkindale

Date: 2026-07-14 17:00:53

This review is long overdue. Working with GIC was a great experience from start to finish. Joe was incredibly generous with his time and very supportive when I needed to come by for a second visit and change my initial selection. Everyone who came to my house (to create the template and to install the counter) was extremely professional as well as friendly and personable. I will be back for my kitchen remodel!

Source: icon-google Google
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Derek Turner

Date: 2024-11-26 20:47:58

We had a terrific experience with Great in Counters. Everything moved pretty quickly, from templating to installation. Both the guy who did the template and the installation crew were professional and on top of their game. We are thrilled with the end result -- the new countertops (manufactured quartz) are beautiful.

Source: icon-google Google
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Aiden Keene

Date: 2024-11-11 19:28:33

Great in counters did a perfect job for us. Sarah was very helpful with the planning and scheduling, and Roger and sons install team was very kind and thorough.

Source: icon-google Google
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Robin Crocker

Date: 2024-10-15 16:31:05

I just had my quartz countertops and island waterfall installed by Roger, Raphael, and their team from Great in Counters, and I could not be happier! They are professional and pleasant to work with. They went above and beyond to make sure everything was the best it could be. It looks beautiful! I worked with Sara at GIC, who has been super helpful in sharing her knowledge and experience to make all the right decisions. She's the best! Paul did my templating and I can't say enough good things about him. He knows how to tackle the difficult little problems that arise and come up with the perfect solution. GIC has done the stone work for both my bathrooms and now my kitchen. I am completely satisfied with their work and would recommend them highly!

Source: icon-google Google
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Roseanna Chu

Date: 2024-05-21 22:14:01

Huge thanks to Roger, his son and Eduardo!! They came in to replace my counter top and did an amazing job. Especially appreciated Roger’s responsiveness, Beth’s assistance with scheduling and the team’s professionalism overall.

Source: icon-google Google
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Christine Brown

Date: 2024-05-09 17:40:27

Roger and his team were fantastic! They did great work! Excellent communication throughout the whole process! Love my new counters!

Source: icon-google Google
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Jodi Greenblatt

Date: 2024-04-04 16:00:23

I just had my beautiful kitchen counters installed and they are stunning. I could not be happier. The installers Raphael and Roger arrived early for the appointment, they were completely professional and so nice to work with. I highly recommend!

Source: icon-google Google
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Rob Gallucci

Date: 2024-03-31 19:22:07

These guys are true professionals. Not only did they show up on time, they fixed some minor repairs that needed to be corrected before installing the Quartz at no extra charge! You can also trust them, they did all this work while I was away and when i returned the job was finished perfectly. I would HIGHLY recommend them.

Source: icon-facebook Facebook
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Evan Lawrence

doesnt_recommend

nothing I wouldn't recommend them at all

Source: icon-facebook Facebook
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Juan Angel

recommends

Roger and sons came to my home and were great. They were professional, personable, and punctual. I recommend them to anyone that wants a job well done. They cleaned up and worked with care.

Source: icon-facebook Facebook
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Patty Brown

recommends

Had our silastone counter tops installed some 17 years ago and over time the house settled and the slab seam separated. Called Merry at the shop and explained the issue. Merry was very accommodating, personable and quick to get us an affordable repair quote and scheduled our repair within days of our call. Rodger and Raphael (father / son team) were punctual and very knowledgeable. They explained every step of the repair and did an outstanding job. If you're looking for new counter tops, or you're finally going to have that one counter top repaired, I highly recommend Great In Counters for all your counter top needs. If your lucky to get Rodger and Raphael you won't be disappointed. Thank you Great In Counters!

Source: icon-google Yelp
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Joseph C.

Date: 2025-02-13 22:41:24

Countertops installed today by Great In Counters. The existing counters removed and the new installed. The contractors were prompt, professional, and clean. This is a solid company and highly recommended. Thank you for the amazing kitchen.

Source: icon-google Yelp
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Roger M.

Date: 2023-05-04 19:46:23

We purchased a very large 2-pc. countertop from GIC and are very satisfied with the experience. The person who measured our kitchen spaces used some sophisticated equipment was very precise. The team of four who installed the countertop was also very exacting in joining the two pcs. with an invisible seam and making sure our sink & cooktop cutouts fit exactly as they should. Roger and his crew took pains to make us happy with the job.

Source: icon-google Yelp
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Marc S.

Date: 2017-10-05 20:48:32

Kimberly & her team are fantastic to work with. They were extremely helpful in making selection and pricing alternatives. The install team could not have been more courteous, professional and the worksmanship was precise. A+

Source: icon-google Yelp
avatar

Jennifer M.

Date: 2017-07-21 15:31:53

Sloppy install. Installers couldn't communicate with us in English. Had to have the seam repair and had a very difficult time with communication at the office - terrible customer service and never returned our multiple phone calls. Now the "repaired seam" looks worse and is in need of another "repair". This was a BRAND NEW CONSTRUCTION they were working with. Shouldn't have been this difficult.

FAQ About Great in Counters — Based on Independent Research

What materials can I order a countertop from Great in Counters?

What types of spaces does Great in Counters fabricate countertops for?

What shapes of kitchen countertops does Great in Counters fabricate?

What countertop design styles does Great in Counters most often implement in Providence, RI?

What is the service area of Great in Counters?

What types of clients does Great in Counters work with?

Does Great in Counters have its own countertop fabrication facility?

Does Great in Counters offer any discounts on countertop fabrication in Providence, RI?

What is the price category of Great in Counters in Providence, RI?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Great in Counters?

What is the fabrication and installation timeline for a countertop at Great in Counters?

How long does it take Great in Counters to prepare a quote for countertop fabrication and installation?

Does Great in Counters offer cutouts for sinks, cooktops, or other elements?

What guarantees does Great in Counters provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Great in Counters. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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