Graniterra
since 1997
Examples of works performed by Graniterra
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About Graniterra
total score
Exact value: 25.78233 out of 100.
Graniterra is good at providing commercial orders and residential ones. You can buy countertops of high quality for every budget. There is a huge number of available materials: marble, slate, granite, limestone, quartz and travertine. They are very easy in cleaning. The company hires only experience workers. You can touch all samples at its large high-tech fabrication facility. The company is famous among individual homeowners and large contractors. Graniterra has positive reviews concerning its countertops services. The company continues winning respect among potential clients. Our team added this business to the catalog Countertops Contractors after a detailed study of information on Google and social networks.
Customer Feedback Score
reviews: 87
YELP
reviews: 15
reviews: 10
CoCo
reviews: n/a
Mystery Shopper Report
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Company Age
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Own Production
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Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Graniterra for a Free Estimate
1551 S Kingshighway Blvd, St. Louis, MO 63110
Additional benefits of Graniterra
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
General Contractors
Countertop Installation
Kitchen & Bath
Granite supplier
Bathroom remodeler
Countertop store
Kitchen remodeler
Marble supplier
Stone supplier
Reviews about Graniterra
All (30)
Google (11)
Facebook (4)
Yelp (15)
Nyesha Mayo
Date: 2024-03-29 21:52:31
We are extremely happy with our waterfall and countertops from Graniterra!! Kuddos to Kasey Mayle-Combs for finding the perfect slab for the waterfall effect we were looking to achieve!! We spoke, she listened, then she conquered the task!! Thank you for being a joy to work with!!
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DeeJay Brobston
Date: 2024-06-20 00:31:43
Kasey did an awesome job helping out my wife and I on our kitchen countertops. She made sure everything was timed well with our remodel and also followed up after, excellent service and we are super happy with our countertops as well!!
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Bill Hemann
Date: 2024-03-22 23:31:31
Had our kitchen counter tops replaced from Graniterra & had Kasey Combs as our sales representative. Kasey did an excellent job finding what we was looking for. She went out of her way to help us & we are so happy she was our sales rep. We love our kitchen. Thanks Kasey Combs! 😊
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Heather Creech
Date: 2024-07-23 19:37:40
This is a company that truly does right by their customers from the first phone call, to walking step by step for the entire process to ensure that their customers are satisfied with their investment in their home! You can certainly tell Ashley loves her job and respects the contractors she works alongside to customize projects. We are blessed to know her! Bravo, Graniterra. 👊🏼
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Katherine Taylor
Date: 2024-12-27 21:18:54
First time homeowner here. Countertops were really daunting to me when the fabricators and suppliers are different companies; Graniterra is both, which really helped with cost transparency which helped us tremendously. Kasey was our point of contact, and she was a rockstar in every way. Very patient when I got analysis paralysis, and gave recommendations that really helped make choices. Kept us in the loop throughout the process. Needed to template a couple times (we’re in the middle of a renovation), but the end result was great.
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Qi Liu
Date: 2020-01-31 22:37:38
First of all, I would give Jay and his team 10 stars if I could! If you are currently looking for a reliable, professional team to provide you 100% satisfaction quality work for your kitchen upgrade, Graniterra is the place you need walk into, and again, go talk to Jay. I was introduced to Jay and his team last year by a friend, and I was impressed how friendly, professional and knowledgeable he was. He knows exactly what he is doing! He was able to adjust his time based on my schedule, even on weekends. Phone call, text messages and email were all replied right away, I didn't experience any waiting time actually. He provided a very detailed granite selection strategy to me based on my kitchen shape, cabinet color, floor color, back splash design when I had zero clue about which stone for my kitchen, I could tell he was totally standing on customers' side, he is like your family, thinking of all of the solutions from your side! Also, amazing team! They have very large stone top selections for you, you will find the one you love for sure. All of the upgrading work was done on time, professionally. Tasks were finished flawlessly, and communication was going very well. Great work! I would recommend them to anyone!
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George Klemm
Date: 2023-10-04 02:52:19
My wife and I had a 48 x 22 x 1 inch slab of soapstone from a laboratory bench in the chemistry building where we went to college (when the building was taken out of service). We had carted it around with us for 47 years of marriage through our first apartment, first house, and into the house we now own, thinking that someday we would find the piece of furniture it was meant for. When Nancy came into the card catalog/cabinet shown, a curb find, we knew this was what we had been waiting for. As Nancy restored the cabinet, Kasey Mayle-Combs worked with us to generate the specifications, work order, and price to true up the stone, polish it, and generally make it look good. Kasey was a joy to work with, and we’re very pleased with her and Graniterra for turning this piece of our personal history into an attractive and functional piece of furniture for Nancy’s workshop. George Klemm
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Alan Taxman
Date: 2023-01-29 18:25:42
Helped us complete our custom kitche addition including a double island and surround…Susan was extemely helpful and was involved throughout the entire process, including install. We are bow going back for another countertop in our laundry room…VERY HIGHLY RECOMMEND!
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Ted Świder
Date: 2024-04-12 13:07:56
I purchased from their remnants pile, which is pretty huge. Kasey was great to work with - patient, diligent, making sure my needs were met and always followed up with me. My job was small, but she gave me the same time and attention a big job would require (I went in several times to go over options and verify dimensions). I went to 3 granite shops for in the area for quotes and Graniterra was the best deal by far! Best customer service and widest selection!
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Amanda Shoemaker
Date: 2020-01-08 03:50:36
I would not use this company! They clearly do not stand behind their work as you can see from email from their VP stating “I will let the rest go”. The man they sent out to remove glass tile with bloody fingerprint under it and chipped tiles the previous guy they sent to fix created, to him I stated I was satisfied with that! Graniterra did not contact me to make sure I was satisfied. As you can see by the photos my complaints were not minor things that should just be “let go”. The 2 tile people THEY sent to look at issues and the man I had come out all said tile should be torn out and replaced but they still insisted that was not necessary because their back of house manager believed it could be repaired. In addition to my tile being horrible the Counter seam was dropping on one side, sink clip fell off, island corner trim pieces are bowing out because they were not trimmed enough, tile guy left blood all over and all the glass in my landscaping, he left corner unfinished, and I could go on! The counter dropping and sink clip was fixed but it was seriously just a giant headach that lasted for months!! Beware of using this company!!!
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Christy Bobbitt
Date: 2024-05-01 17:47:30
I am very pleased with my new countertop and my experience with Graniterra. The quartzite is beautiful and Kasey Mayle-Combs was a delight to work with. She was very patient and helpful with my many, many requests and questions. I highly recommend Kasey and the entire team at Graniterra.
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Linda McKinney
I just to let you all know not to do no business with the APHRODITE granite and marble company at all he is a fraud the guy’s name is Tony XENOS out of Lake Saint Louis ,Mo I have charges against them they got like 6 places of business they take money and you never get your counter top get it somewhere else but not that company heard he was trying to merge with you all don’t do it
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Brett Tesson
I've done multiple jobs with Graniterra and they always exceed my expectations. Great ideas along with an amazing Warehouse to suit a lot of my unique request. All in all great company!
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Karen Rambo Medlock
Wonderful experience from beginning to end. Christian was great to work with, he was very professional and knowledgeable. He made the process so easy. Installation went great! The installers did a great job and also professional. My kitchen looks amazing. I would highly recommend Graniterra!!
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Charlotte Stein Richardson
Great place to do business-100% satisfied with the craftsmanship, professionalism and customer service. I highly recommend Graniterra!
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G R.
Date: 2024-07-12 23:49:40
Nice folks, came in looking to purchase products to clean slate at my place in STL. While they don't do this or sell these products, the rep took the time to ask someone in management what could be used. I was able to leave with information to solve my issue. I appreciate that.
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Michelle S.
Date: 2020-01-27 04:18:14
The Graniterra experience from stone selection to installation was professional and customer focused! Christian patiently worked with my layout until I was happy and the measuring and installation team did a first class job. I felt like everyone really cared about my project. I highly recommend Graniterra!
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Stephanie W.
Date: 2019-02-02 14:03:03
Customer service was excellent throughout the entire process. Once we selected our granite, template and installation were scheduled quickly and completed faster than anticipated.
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Katrina B.
Date: 2018-02-05 16:00:02
Graniterra was wonderful to work with during our kitchen remodel. We were referred by a neighbor after visting multiple stoneyards and fabricators. Not only were they competitive on price but they offered a superior product and exceeded our expectations on customer service. Christian went above and beyond to make our experience great. Install went smoothly, and they were able to speed up the process to get our countertops fabricated and installed in one week. Could not recommend Graniterra more.
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Raymond H.
Date: 2017-10-22 00:53:51
I was so pleased with the service and selection from Graniterra four years ago that I returned recently to shop for my newest project, a vanity top. Not only was I able to find the perfect granite remnant for this project, but there was enough granite material left over that they made me a carving board, free of charge! Jay and Christian were wonderful to work with. Their communication and attention to detail was outstanding. They kept me informed every step of the way. My advice....don't bother shopping at the Big Box Stores. Go to professionals that actually work in the same shop as the products they sell....like Graniterra!
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Angela C.
Date: 2017-08-30 13:00:21
Great experience from start to finish! Christian was informative and patient as we selected just the right granite for our kitchen remodel. We had so much fun being involved in the layout process. Scheduling was very easy and accommodating and our installers were professional and very skilled. The final product was amazing!!! Thank you for making this such a pleasant experience. We love our new countertops!
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Jennifer B.
Date: 2015-09-01 21:58:57
Graniterra was great to work with. They weren't the least expensive quote but they were by far the most responsive and professional. They worked with my budget (rehabbing a rental so trying to be reasonable). The gentlemen who came to measure was professional and answered all of my questions. The installers even trimmed down the slab on site because I was concerned the opening for the refrigerator would be too tight (he brought to my attention which I appreciated!) Very nice show room. I'm glad I supported a city business. After they measured, install was only 1 week later! Highly recommend.
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Bobby S.
Date: 2015-02-26 22:00:18
It is amazing what Graniterra and their staff can do with any budget. They will not sell you want they want to sell but what is best for the customer. That goes a long way. You can trust these guys and gals. Give them I try!
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Kevin T.
Date: 2012-03-28 21:34:28
I had a very pleasant experience with Graniterra. I felt that we got a good price on my granite countertops and they look great. They were customer friendly enough to rush the job and work with our schedule so that we could try to get everything done during the remaining week of my wife's pregnancy, which we appreciated greatly (even though the baby came early). Their installers were also very courteous and professional. You could tell they really knew what they were doing. I'd have no problem recommending them to anyone.
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Marcia D.
Date: 2016-09-23 15:26:01
just had Graniterra install my kitchen counter tops, Christian , was very informative and professional in helping me choose my granite. David the young man who templated the counter top was very professional as well. The installers Antonio And his partner ( sorry i dont remember his name ) were fantastic !! These 2 young men were professional ,polite , answered all my questions, checked and double checked to make sure every thing was level, and considerate enough so that the tile back splash tiler would go as smoothly as well. I wasnt thrilled on how the 3 corners were cut , so Antonio cut ,sanded & polished them how i wanted them right then and there.. Very impressed . I would defiantly recommend them.
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Lesley N.
Date: 2022-10-24 18:23:27
Standard laminate replacement with granite. At time of sale, was told it would take 2 visits (1 day to tear out & measure and 1 day to install) and 7 business days to complete. It took over 3 weeks and 10 visits (required me take 7 additional vacation days to accommodate) and they were unable to duplicate the original layout as expected. I talked with each crew, showed pictures I had taken before the work began so they could see my expectation. Upon completion I talked with the Director of Operations who was rude, talked over me and was unwilling to try and "make it right" so they would have a satisfied customer. There are a lot of granite vendors out there, I recommend shopping around.
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Wayne H.
Date: 2022-06-03 14:30:50
The buying experience was generally positive but we had many issues with the installation work. The corners of several pieces of granite were chipped, a couple of miss-cut sections that had to go back to the shop for rework, and damage to my cabinets.
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Bea C.
Date: 2023-03-15 20:59:04
I was introduced to graniterra by my project manager. I had a small job that I needed to get done for my kitchen. They showed up at the job site and then when install was going to happen they said leveling in the kitchen cabinets needed to happen. So, my contractor took care of that then appt got rescheduled. The day came they needed additional things to happen due to the sink. (They ordered the sink). I called John the VP and asked why they have to keep going back. My contractor said that John cursed at him and was very rude. He was rude to me as well. He cuts you off when you are talking. I had to cancel a few appointments because I still didn't know when the job would be complete. I asked if he would be offering a discount because of the back and forth. He said "I don't want to talk about that right now, I just want this job done" then I will call you". Weeks went by no call, then I tell my husband that I need to call and pay the remaining balance. He tells me that actually they charged the card. So when I check the statement balance it's more than original quote. I call Susan she said there was an additional $250 charge to go back to the job site. What about the times we had to go back because you guys still can't get it right. The custom service sucks, there was no resolution. I let him know I would put a review about my experience and he said "are you threatening me?" No John I'm provide my experience with your company. Don't do work with this company, they don't provide quality customer service.
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Daniel M.
Date: 2021-02-22 03:00:09
Its been a while ,but everyday I look at that kitchen counter,i get sick . The installers were rude ,the counter wasn't finished right,the seams were NOT filled correctly ,DO NOT waste your time here ,they were doing a hotel at the time ,so we got pushed to the side . We are redoing our master bathroom , Graniterra will NOT be considered
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Nico D.
Date: 2016-03-24 21:47:44
We had a truly horrific experience with Graniterra. We had purchased a rare type of granite and shipped it to them for polishing and cutting. After signing the initial contract, we made alterations to our layout over the phone and were told that the plans would be altered to our new specifications. When we came home on the install day we found the granite had been cut to the previous dimensions despite assurances to the contrary and installed. Despite numerous phone calls and complaints to the credit card company and BBB, Graniterra refused to remedy their mistake in any way. They charged the full amount and kept the remnants from our slab of granite. Even though an employee freely admitted to promising to change the dimensions over the phone the president Alex Elzein denied the phone calls and since we never made our request in writing, we had no tangible proof. Hands down worst customer service I have ever encountered anywhere.
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1551 S Kingshighway Blvd, St. Louis, MO 63110