Granite Tops and Quartz Center
since 2002
Examples of works performed by Granite Tops and Quartz Center
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About Granite Tops and Quartz Center — Ranked №8 Countertop Fabricator and Installer in Kansas City, KS
total score
Exact value: 56.698868 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Tops and Quartz Center, founded in 2002, ranked number 8 in Kansas City, KS in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Tops and Quartz Center among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Tops and Quartz Center: Total Score & Key Ratings
The Total Score of 56.7 out of 100 achieved by Granite Tops and Quartz Center in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Tops and Quartz Center has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.76 out of 5.
You can read detailed information and evaluations from our independent research of Granite Tops and Quartz Center’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Tops and Quartz Center directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Tops and Quartz Center
In its 17-year history Granite Tops and Quartz Center became Kansas leading producer on the market of stone work. High product quality and individual approach to the order fulfillment confirms by cooperation with Sprint Center and Korean War Memorial. They will do all work for you – design a place of your dream, fabricate and install countertops. Even more, their time is good in plumbing, fixing sinks and extending the backsplash. For small project as vanities, laundry rooms or tabletops you can buy remnant slabs. So, its not needed to pay a full price for countertop. They work not only with common stones, but with Onyx and Soapstone.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 75
YELP
reviews: 16
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Tops and Quartz Center
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Tile contractor
Reviews about Granite Tops and Quartz Center
All (31)
Google (15)
Yelp (16)
James Coleman
Date: 2023-10-14 00:35:34
Both times we’ve used Granite Tops, they were first class experiences. I would enthusiastically recommend them to anyone and everyone. Great work at more than reasonable prices!
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Alvaro A
Date: 2024-03-10 13:25:03
I recently had Granite Tops install a stunning quartz countertop for my wet bar, and I couldn't be happier with the entire experience! From start to finish, the service was outstanding. A special shout-out to Nicole, who patiently answered all my questions and offered excellent suggestions every step of the way. On installation day, the team arrived right on schedule, and I was impressed by their craftsmanship, professionalism, and attention to detail. They worked efficiently, leaving behind a spotless workspace, and the finished result exceeded my expectations. Throughout the entire process, everyone I interacted with was courteous, knowledgeable, and professional. I highly recommend Granite Tops for anyone in search of top-notch countertop installation services. Thanks again for a job well done!
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Mark Casey
Date: 2024-09-09 21:51:21
Great service, quality and pricing! Everyone there from office to installers treated us well. They were responsive and understanding when needed to change installation dates due to other contractors.
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Mark Carlson
Date: 2024-07-23 20:49:27
I’ve been using Granite Tops for over 20 years. Always pleasant to work with. Caryn And Nicole always Take the time to walk my customers through Project choices and that makes a lot easier on the Contractor. So if you’re out looking for Granite or Tile, give these guys a chance, I think you’ll be happy!!
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David Hellwege
Date: 2024-12-20 22:11:55
Fast, friendly service at a fair price. Excellent craftsmanship. The staff is willing to work with the needs and wishes of the customer. I can't imagine going anywhere else. Highly recommend.
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Floyd Shoup
Date: 2023-10-07 22:55:39
We have been clients of Granite Top for years and have completed all our house updates with them. They have done our entire kitchen and bar at our home every project was done timely, professionally and with outstanding results We shopped around for these services before we hired them and when we found them we knew we will have a professional team Caryn is extremely knowledgeable and prompt, achieves everything fast and does it right. With this team we know that a promise made is a promise kept and it was on every single time we used their services. We like to extend our sincere thanks and gratitude to the entire team, Robert,Caryn, Nicole, Justine, Lalo, Arturo and all hard working fabrication team Highly recommend Granite Top. They never disappoint Sincerely, Vali and Floyd Shoup, Olathe, KS 09/06/2032
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Dale Foster
Date: 2023-10-11 15:04:00
Caryn is great and everyone I've interacted with there has been helpful and positive. Pricing is transparent and I've been thrilled both times I've used them. My personal home is nearing completion, and I plan to use them there as well.
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Cathy Holthaus
Date: 2024-12-13 15:54:26
I have nothing but good to say about the staff Caryn, Nicole, Justine with whom I worked to help select stone for my fireplace hearth and floor for my bathroom. They were kind and helpful but not pushy. I’d also like to comment on Jack (I hope I remembered his name correctly) and those who cut my hearth stone. He was respectful, polite and precise when measuring and installing my hearth. It. Is. Beautiful.
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Doug Cook
Date: 2024-07-24 15:57:00
Save yourself the time and trouble and just contact Caryn & Nicole. What a great team. They worked tirelessly from the beginning, to help us find the right materials for our kitchen project and the quality of their work was great. We've already recommended them to our neighbor who is beginning their own redo.
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Barb Block
Date: 2024-08-27 16:26:01
The team at Granite Tops were so easy to work with and paid attention to detail during our semi complicated remodel of our kitchen. We live in the 3rd floor of a condo so it’s wasn’t your standard redo. From estimate to selection to pricing and install Caryn and Justine were very responsive and helpful. I would highly recommend them and will use again for any future projects!
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Nancy Hultgren
Date: 2023-10-08 16:11:46
We have worked with Granite Tops on several renovation projects. Nicole and Caryn have always been great! Installation has been perfect every time. Our most recent project was delayed and they were very understanding and accommodating. They really know their business and provide outstanding customer service. We highly recommend Granite Tops.
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L Toburen
Date: 2023-10-05 18:20:49
Everyone i worked with was super helpful and knowledgeable. The kitchen countertops and backsplash were installed quickly and look great. I will definitely use them for my bathroom project in the near future.
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Don & Rhonda Thurman
Date: 2023-10-05 17:50:59
We were very impressed with every aspect of this job! Caryn and Nichole were excellent to work with! Every group of gentlemen that made our new Quartz counter tops successful were awesome! Very clean! On time! I might say they were all amazing! Thanks to all of you for making us so happy! We will definitely pick Granite Tops and Quartz Center again!
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VIKKI DIXON
Date: 2023-11-10 21:06:21
Justine, greeted me with a happy smiling welcome. Then Nicole knew the actual floor tile that I wanted for my project. She got it ordered and ready for pick up. I really appreciate their knowledge and willingness to help me out. Thank you so much ladies!!
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Sarah B
Date: 2024-11-28 15:20:10
Granite Tops has installed in 3 different kitchens for us over the last 15 years. Each time overall process was impressive from start to finish. Communication was excellent and the quality of the install was immaculate. Caryn, the manager, and her team were on top of organizing all the details and kept the timeline as convenient as possible for us. They went above and beyond to give us competitive prices and made sure we were happy. Can't recommend them enough!!
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Michael M.
Date: 2025-04-09 21:36:03
Recently had counters and tile installed on my kitchen remodel. Caryn and her team were very professional. Great service and reliable field crews. I highly recommend.
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Ron H.
Date: 2024-07-08 16:50:15
Have used them multiple times on different applications. Used to deal with Robert but also dealt with Caryn both of which were very knowledgeable, and professional. They both have a great sense of humor. Used them many times before and would definitely use them again!
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Michelle H.
Date: 2022-05-10 13:20:44
My experience with Blue Valley Granite was outstanding. I did not use a GC for my kitchen countertop replacement, which is not typical. The professionals at BVG took me seriously and were informative and kind as I asked many, many questions. Their showroom and warehouse staff were accommodating and when installation day came near, communication was clear.
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Lesia H.
Date: 2019-11-23 00:12:43
Granite Tops and Quartz Center replaced the vanities in 4 bathrooms. The pricing was very competitive with a large selection of choices available. The entire process from granite selection to install was seamless. I would highly recommend. My bathrooms look beautiful!!!!!
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Ashley W.
Date: 2018-06-26 21:09:37
I purchased 2 pieces of granite and 1 piece of quartz for my kitchen and two bathrooms from Granite Tops in Lenexa. From day one of choosing the stone, to the day of installation, I felt very comfortable that I was in good hands. Everyone was polite, helpful and professional. I had about a million questions about the process and what to expect and I thought they did an excellent job of explaining things. I guess I would say that they made the process easy and in the end, I am so pleased with all three stone countertops. They look amazing. There were no mistakes made. Payment was easy. There really wasn't a mess. I would use them again and I recommend them to my friends.
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Ryan S.
Date: 2016-03-06 02:56:32
Love Granite Tops!! Robert & team are the best. Quality products & quality service every time I've used them.
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Ilene B.
Date: 2015-12-02 14:36:03
Granite Tops is a great company to work with from start to finish. Their products, installers, staff and ownership provide quality throughout the process. But, the customer service is also outstanding! I had an issue with my old counter top removal (installed by another company) - they installed the new counter top as it should have been installed originally and took care of any other issues that problem created. I can't say enough about their quality and service - just outstanding!!!
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Jeremy A.
Date: 2014-02-14 17:46:18
Granite Tops is the definition of class and professionalism. From the start they were nothing but helpful and informative. They did a wonderful job on our kitchen. 0 complaints. Robert, Caryn and the tile lady (can't remember her name) were so nice throughout the entire process. If a mistake was made it was Immediately addressed and taken care of. Also, Roberts prices blew everyone away. If I could give them 6 stars I would highly recommend them if you are thinking about getting granite countertops. GREAT JOB!!!!
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Leigh O.
Date: 2013-11-24 14:55:40
The Granite Tops staff and owner never cease to amaze me! This is our second time working with them. I would not go anywhere else! Quality customer service from start to finish! The finished job blew me away! I love it!
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Gwen P.
Date: 2013-09-24 16:42:22
Granite Tops installed our granite in our basement bar and did a great job from start to finish, we absolutely love it! I am a Real Estate agent and often refer Granite Tops to my clients, I have received nothing but positive feedback from everyone that I have referred them to!
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Clay C.
Date: 2015-09-18 21:18:49
This place was recommend by multiple friends that had previous good experiences, so we gave them a try when we were looking for new granite counters and kitchen back splash. In short, the establishment seems to already have enough business that they don't need to be competitive and/or responsive (i.e. waste of time). Initial impressions were not good as we were ignored for over 20 minutes before anyone even acknowledged we were there. Their back splash prices were way out of line and their granite prices were even competitive until the owner adjusted the pricing to get get within the competitive range. The worst part was that they didn't even get all the pricing in timely fashion to us to make a final decision even after multiple requests and promises on their part to provide it by certain times. We finally gave up, which was fine as they were still significantly higher anyway just on the granite. We never did get pricing on back splash.
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Jody C.
Date: 2014-03-28 18:17:19
I was referred to Granite tops from a coworker. I called to schedule a visit/quote for my kitchen granite but did not get a return call. (that should have been my first clue). I called again and got an appointment later that week. The owner Robert came out and had a stellar first impression. Very professional, informative and spent time explaining his companies process. From there on the follow up/communication was horrible. I made several calls trying to keep the process/install dates moving. I was originally told one date and took off work to accommodate. The next thing in knew was the date was changed without notifying me. The install went well and took all 8.5 hrs. They were very precise/professional and the granite looks beautiful. The follow thru with this company and the interest is LACKING.. I know this company is growing but they don't have the staff to keep up with this demand! If you want a company that communicates well go find another that has the personal touch.
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Anna H.
Date: 2022-10-21 18:03:47
Our experience with Granite Tops was an utter disaster. Our project began in August but was not completed until October. We went to our appointment to place the template on the slab so they would know exactly what the cut should have been. The granite countertop was miss cut causing a seam in the installation, and a mismatch of the pattern. Also, we were told the 2 different slabs, which were of different colors, were of the same thickness, but they weren't. This caused a 1 inch gap between the granite and the cabinet which the company said they would fix, but later told us we would have to contact a cabinet maker and have it fixed ourselves. Also the contract stated that they would come out after the granite installation to measure the backsplash. This never happened. Then the company ordered almost twice as much tile as was needed for the black splash which resulted in an overage of a box and a half. The company refused to take back the overage adding to the cost of the job considerably. After the job was finished we went to dispute the final bill and learned only then that they had charged us for 2 complete slabs of granite (140 square feet) even though only 30 square feet had been actually installed. At the same time, they knew we were in dispute over the final charges and the company went ahead and charged our credit card without consent, which caused problems with the credit card company! We hope that by telling our story future potential customers will be extremely careful in dealing with these people!
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Joe R.
Date: 2021-01-29 22:44:26
Our experience has been a complete and utter mess! We would never have enlisted their services if we had known how completely unprofessional, unresponsive and now EVASIVE they have become in resolving their lack of workmanship. We had to repair our hardwood floors because their installers dropped several pieces of quartzite on our floors. We had to replace the dry wall in the area around our bar where they installed quartzite. And, the quartzite countertops they installed all around the kitchen, kitchen island, bar and stove top backsplash areas are ALL permanently stained because of their faulty cutting, etching, fabrication and installation services. They came to the house exactly twice to try to get rid of the staining via two different stain remover applications - nothing worked. They proclaimed that the stains were due to our stove top hood! Then tell us why the entire kitchen, island and bar area also have stains?! Now they are completely uncommunicative and will not return an email. I have sent them countless pictures of the stains to no response. We have spent over $12,000.00 on our countertops and they look simply horrible. We have had independent 3rd party countertop installers come to look at GraniteTops' work and they have stated simply that it is completely unacceptable and all on them to repair/replace. Under no circumstances whatsoever would I ever want this company coming to my house. Brutal. And, it is interesting the last review was over 14 months ago...tell you something as well. Run.
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Cher O.
Date: 2019-08-19 16:50:49
We had our Quartzite counter tops installed by Granite Tops in Dec. 2018. Upon installation there were scratches and unevenness around the edges of the sink area. At the end of the installation we were to sign a sheet stating everything was acceptable. At that time I noted the scratches and unevenness and the installers told us they just needed to be buffed out. They sent somebody back out immediately and tried to get the scratches out. After buffing and grinding they said some of the places were part of the stone itself and natural. The finish was dull and different from the rest of the finish upon completion of the buffing. I called and spoke to the manager and she told me that nothing else needed to be done, that it had been sealed prior to installation and it would be fine. Almost immediately the area around the sink started getting "ghost etch marks", strange looking tiny bubble-like stains, and liquid rings from setting glasses on the surface for just minutes. After approximately a month the surface started etching and dulling on all the counter tops and island. Again, I called Granite Tops and spoke to the owner, Robert. About a week later, he came out and checked out the surface. He tried to work on it with a chemical and after a short time stated that he had never seen anything like it and he couldn't fix it with the chemical he typically uses. He said he would do some research and speak to the warehouse the Quartzite was purchased from (Bedrock Granite in Lenexa). A couple weeks later, after a number of calls to check to see what was going on, another person from the installation dept. came out to look at it and told us the very same thing. He didn't know what to do with it and had never seen anything like it and would get with Robert and they would do some research and get back with us. Not once did anyone ever make the effort to call us back. I have continued calling and leaving messages. Each person I would reach at their showroom told me they would have someone get back with me and not one person has ever called back. I finally called Bedrock myself to see if they had any idea how to fix or resolve this issue and was told that once the product leaves their warehouse they have no responsibility for the product, that it is the responsibility of the fabricator (Granite Tops). In the meantime our counter tops have gotten worse. There are ghost etchings and bubble-like flaws everywhere. If we leave glasses on the surface for any length of time it will often leave rings. We thoroughly clean the surface every night before going to bed to make sure no residue is left overnight. I have continued to try to reach the owner and have not received a call back or an acknowledgement of any kind. It is now 8 months later and our counter tops are deteriorating and not one person deems it important enough to call us back and address this issue. Bedrock has now been sold to another company (now AG&M Architectural Granite and Marble) and they also will not return calls. Their showroom manager that I reached recently gave me the same feedback as Bedrock's manager had and that is " that once the product leaves their warehouse it is the fabricators responsibility". I have friends that recommended Granite Tops and while originally they were fun and friendly to work with, I am seriously disappointed that we have spent thousands of dollars with them and have a counter top that looks like it is old and damaged and a company that will not respond, let alone help resolve this issue. I definitely would not recommend them and want to tell future buyers to beware!
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April W.
Date: 2016-07-16 21:26:41
There were chips in the granite I selected that could not be seen by the naked eye. The chips were filled with a 'filler' that erodes when you wipe off the counter-top, so the chips later became exposed due to cleaning. I exchanged emails with Granite Tops. They said they would fix the granite once I made final payment. I made the final payment. The chips have not been fixed. Beware of the fine print in the contract. They said my contract states that if you take them to court, the customer must pay all court fees.
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FAQ About Granite Tops and Quartz Center — Based on Independent Research
What materials can I order a countertop from Granite Tops and Quartz Center?
What types of spaces does Granite Tops and Quartz Center fabricate countertops for?
What shapes of kitchen countertops does Granite Tops and Quartz Center fabricate?
What countertop design styles does Granite Tops and Quartz Center most often implement in Kansas City, KS?
What is the service area of Granite Tops and Quartz Center?
What types of clients does Granite Tops and Quartz Center work with?
Does Granite Tops and Quartz Center have its own countertop fabrication facility?
Does Granite Tops and Quartz Center offer any discounts on countertop fabrication in Kansas City, KS?
What is the price category of Granite Tops and Quartz Center in Kansas City, KS?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Tops and Quartz Center?
What is the fabrication and installation timeline for a countertop at Granite Tops and Quartz Center?
How long does it take Granite Tops and Quartz Center to prepare a quote for countertop fabrication and installation?
Does Granite Tops and Quartz Center offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Tops and Quartz Center provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Tops and Quartz Center. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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