Granite Plus
since 2015
Examples of works performed by Granite Plus
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About Granite Plus
total score
Exact value: 22.538944 out of 100.
Granite Plus is an efficient provider based in Milwaukee with a wide range of goods for factory prices. The business deals with marble, quartz, onyx as well as alternative compounds. Thanks to its 360 degree approach it’s been able to decrease costs and increase effectiveness. Granite Plus works with companies and private clients and provides a full range of countertops services. It deserved a high public recognition thanks to its focus on competitive pricing, accurate measurements, and diligent installation.
Customer Feedback Score
reviews: 195
YELP
reviews: 16
reviews: 30
CoCo
reviews: n/a
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Contact Granite Plus for a Free Estimate
2350 S 170th St, New Berlin, WI 53151
Additional benefits of Granite Plus
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Assembly service
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Latinx-owned
Offers Military Discount
Open to All
In store shopping
Countertop Installation
Kitchen & Bath
Interior Design
Countertop store
Bathroom remodeler
Cabinet store
Granite supplier
Kitchen remodeler
Marble contractor
Natural stone supplier
Flooring store
Reviews about Granite Plus
All (30)
Google (8)
Facebook (6)
Yelp (16)
Becky Haight
Date: 2023-12-28 23:04:18
We worked with Dominique and all the staff at Granite Plus for our kitchen remodel. Dominique was beyond personable, and so very helpful in putting together multiple quotes for us. She guided me through the whole process and the communication was spot on. We were able to line up dates for measure and install EXACTLY as needed to minimize days without a functioning kitchen! It was FANTASTIC to have reliable and dependable service… from design to install! We plan to do the two bathrooms soon and will be using this place (and Dominique!) again! Thanks guys!!
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jennifer dunning
Date: 2024-04-13 16:25:27
We chose Granite Plus for our new countertops and we couldn’t be happier with our decision. Not only did they have some of the best pricing, but every single person we worked with from our designer, Dominque, to the crew that did our installation was friendly and helpful. The attention to detail in how our countertops were cut is obvious when you see how perfectly the veining aligns. The installers made sure everything was done exceptionally well and made sure to explain the best way to care for the countertops and answered all our questions. I would recommend Granite Plus to anyone looking to upgrade their countertops!
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Charlie March
Date: 2024-04-06 15:10:37
We were remodeling our pantry and needed a custom granite counter. Jose and his company responsive, promptly came out and had a lot of scrap selection to pick from. The insulation was perfect and the cost was extremely reasonable highly recommend!!!
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Mary Butler
Date: 2024-04-02 00:55:22
We had our kitchen countertops replaced by Granite Plus. The entire process was easy and comfortable. Dominque helped us select the right counter and sink for our project and then walked us through the steps and costs. Chavi came out to measure less than a week later. He was professional and friendly. He took the time to answer our questions and offer options. Our counters were installed one week later. They were on time, efficient and professional. From beginning to end, the process was a great experience and very quick! Would definitely use them again! (Please note in the pictures that we are doing our own backsplash)
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Susan Richardson
Date: 2024-03-28 05:13:32
Granite Plus did an incredible job of guiding us in selecting our countertops. All along the way, the communication was fantastic. The installation team was friendly and efficient. Most importantly, we are thrilled with the quality of the finished product!
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ERJONA KATROSHI
Date: 2024-04-26 13:47:00
I chose Granite Plus for my new countertops, and I am happy with my decision. They give you the best price but on the same note they do not provide an itemized invoice for labor and material cost which creates dark area in the final price. The designer, Dominque and the crew were friendly and very helpful in clarifying questions and confirming every step of the installation project. The attention to detail in how the countertops were cut gave a perfect alignment of the veins. The installers made sure everything was done well and addressed any of my concerns. I would recommend Granite Plus to anyone looking to upgrade their countertops!
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Lisa Thom
Date: 2023-10-22 02:38:24
I recently had Granite Plus install beautiful granite countertops in my kitchen, and I couldn't be happier with the results. I priced out several other places, and they came back with the best price and timeline (including Costco). Alyssa showed me some great options in my budget (even better than what I had originally thought!) They worked to figure out an extension of my island that would be supported with a brace that they had custom-made for the island. The craftsmanship and attention to detail were exceptional. While the inherent work of installing granite can lead to some dings in the drywall, the team at Granite Plus quickly remedied any minor imperfections, leaving my kitchen looking great (I still need to touch up paint). I appreciate their dedication to ensuring a perfect finish, and I highly recommend their services to anyone looking to enhance their home with stunning stone surfaces.
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Alan Wyskochil
Date: 2024-02-08 15:12:00
First class from the time we walked in, till the job was finished. Worked with Elizabeth, a very knowledgeable person and great personality. Bent backwards to accommodate our needs. From the time we ordered our countertop to complete installation was under 3 weeks. Such great service. Would highly recommend. Alan Wyskochil
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Joe Buss
Until you stop advertising on Jay Weber's show on WISN radio, the boycott is on!
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Jeremy Doering
Be aware of shady practices.
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Ed Rutledge
Granite Plus went beyond what we expected when we remodeled our kitchen. They took our thoughts and made it a reality, especially the reverse miter cut they produced to match the angle of the countertop. Having the pleasure to work with Alyssa, the process was seamless from start to finish. When we tackle the bathroom project you can bet that we will be calling Granite Plus to make our dreams come true.
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Sunny Day
Awful customer service......ignors you when you have a problem with product.
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Laurie Sepulveda Holmes
We wanted a bigger island and decided to change all our kitchen counter tops. Granite Plus had the best prices, top knotch customer service with quick responses to emails, questions, and concerns. The installers were professional and did a beautiful job. The pictures don’t reflect how gorgeous my counter tops are now. I now have nature’s art pieces in my home. I highly recommend Granite Plus and already gave their name to my coworker. Special thank you to Alyssa and Ashley for all your help!
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Ryan Murphy
Full kitchen and bath remodel with Granite Plus. The interactions with the sales team, installers and everyone was great. They kept time frames and performed fabulously. I’m not going any other place for any future remodels. https://www.houzz.com/photos/hales-corners-wisconsin-kitchen-traditional-kitchen-milwaukee-phvw-vp~144382504
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Eileen H.
Date: 2024-11-09 17:00:36
From start to finish we had a great experience working with this company. They have a large stock to select from. Dominque, their designer, was amazing. I brought in a picture of my kitchen/color scheme and she picked out the perfect granite top to go with our kitchen. All work was completed in a timely fashion. Dominque was a pleasure to work with. I highly recommend this business.
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T T.
Date: 2023-01-31 21:51:19
Had a quartz vanity top installed and a shelf piece in family room. I believe a pretty basic installation other than tight fit between walls, it was executed flawlessly. From our 1st visit with Dominque, to Chavie who measured up project to installers today, 1st rate the whole way. Friendly personable people who were helpful and knowledgeable. I got some good tips to help me remove old vanity top which made it easier. On visit to house for measurements and todays install, they were very conscious of keeping things clean while on site. Windermere quartz looks fantastic, fit is perfect. Highly recommend Granite plus.
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Leslie D.
Date: 2023-06-15 12:25:41
We had Kate help us with our kitchen remodel she was very nice and professional. When the cabinets were delivered, the sink base cabinet was missing, so we had to wait 1 month for them to remake and deliver it. When it came the cabinet was a shade darker then the rest of them, so we had to send one of the doors to our other cabinets and wait to have them made to match. But because of the missing cabinet they compt us the price of said cabinet and put it towards the countertop. When the counter and sink was installed the men who installed were Chavie and Tajmo and were very nice and helpful with any questions I had about the job. They did a really good job installing and I am very happy with the looks of my new kitchen.
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Timothy D.
Date: 2017-06-10 17:14:10
I just retired so it's time to update the house at least thats what I'm hearing retirees do. So on the "house to do" list was granite kitchen counter tops. After shopping a number of local stone companies we chose Granite Plus as our counter top vendor. The sales people were friendly and very helpful in educating us on all the different product lines and options so we felt we could make a good decision for the money we were to spend. Prices were some of the best we encountered in our search for a slab. On installation day the crew was on time, and came prepared and ready to work. They kept us informed throughout the process and when they encountered an existing tile issue they were great in working through the problem to everyone's satisfaction. The only negative is the billing was a little confusing but all in all a very positive experience from start to finish. I would encourage family, friends and anyone looking for granite counter tops to check out Granite Plus. Tim and Donna D.
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Carol B.
Date: 2022-01-05 22:06:42
The price was better than others which was important to us, and Kate did a good job with helping us design our new island. My one complaint is that It wasn't clear to me that I was to manage the project myself. I've never done anything like this before and would have been better off spending the money to go with an all inclusive company. If you are comfortable with managing the project, then you can save quite a bit going here but if you need more help, it might be better to spend the extra money. In the end, my new island is beautiful.
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Adam C.
Date: 2017-03-30 04:06:55
The commercials for Granite Plus are enticing, offering the best prices and customer service, but our experience fell short of those expectations. My wife and I spent a couple months deliberating over the right granite for our kitchen remodel and the right granite fabricator. When we stumbled on Granite Plus we found our perfect slab and had a good vibe from our initial impression with the two owners (Lanette and Lazarus) that we worked with. They assured us that good customer service was paramount along with the fact we would get the very best price. Fast forwarding to our installation day some of our backsplash was missing and our bar top was set to be installed, but was short by 8 inches! Mistakes do happen, but we were met with a litany of excuses (one of which was to blame us for the bar top being too short) and we were not followed up with by the dates we were promised. To be fair, there was an issue with the 2nd slab for the redo of the bar top and after some back and forth Lazarus offered to let us go to Chicago to pick out the one we wanted. On a positive note the installers were very professional and did a great job.
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Sandy Z.
Date: 2022-02-09 21:26:26
The communication at Granite Plus has a lot to be desired. The initial time we went to the company everyone seemed very friendly. After we had selected our granite and signed our contract with a deposit it was very difficult to get in touch with our sales person again. Every time I called I was told she was on the phone or with another customer. She never returned our phone calls. Once I called back on the same day and the employee who answered the phone was very snippy and said "she already knows you called". Our install date was changed 4 or 5 times. The kicker to the entire experience was when we went to our appointment for our layout and the entire company had moved. There was a sign on the door. UNREAL, no one at the company ever told us they were moving to a different location. When we found the new location, our sales person wasn't even there for the appointment. We had to meet with someone new. I asked the new person to CONFIRM the final install date. She confirmed the date and then when we got home from the appointment, Granite Plus called and changed the date again. No one ever followed up with us to ask how the install was. No survey, no communication. There are plenty of other Granite businesses out there. Please pick a business that values communication! Sandy Z January, 2022
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Hoffman J.
Date: 2021-03-21 17:43:04
Our installation date for the new quartz countertop was delayed a week, we were called the night before as the plumber was walking up our driveway to disconnect the sink. Granite Plus compensated us with $150.00 removed from the bill. I thought that was fair as we had moved everything out of the kitchen anticipating the installation the next day. Apparently the counter was cut wrong and they could not get another piece until the following week. The day arrived and they were late from the time they arranged. As the installation occurred a two major problems arose with our electrical for the range and the instability of the sink area. Long story short we had to hire out someone to stabilize our sink area, purchase a new sink as our cast iron was potentially too heavy for the stone, and have an electrician come to rewire the range. We went over our budget by $1000.00 plus and had no sink or stove top for over a week. Big unanticipated inconvenience. When granite plus returned the second time (late again) to reinstall the new sink they also came to correct an area on the seam of the slab, it had a chip that was "fixed" during the initial installation but it was very obvious. When they returned and fixed that area we were charged a return fee. So, we now have a very expensive countertop that we saved and budgeted for that essentially has a repaired area on it (looks better, but still obvious). Our interactions with the owner were professional and helpful but when we do our bathrooms we will be going elsewhere. If you have very old countertops you plan on removing be prepared to outsource for any needed adjustments with wiring and cabinet work that maybe found, When we decided to go with quartz we budgeted for the increased expense of the material. Pretty deflated after all of this and seriously think we should have spent less money, easier to swallow!
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Elizabeth M.
Date: 2023-10-31 16:30:45
I went to Granite Plus and explained that I did not want any seams. Due to my situation, seams were required. The counter was installed but the seams looked dirty. The counter was not set close enough to the stove, so they had to lift it after it was all installed and push it closer to the stove. The waterfall was not flush with the cabinet, so they had to install a "spacer" so there would be no gap between the counter and waterfall. One of the back splashes was too short so I had to wait for that to come in. When it was installed, they forgot to "grout" it and they said they would come back when they came back to fix the waterfall. Everyone who comes in says the seam look dirty. I was told that with white counter tops they are unable to make the seam disappear. I don't need the seams to disappear but if it looked white and not "dirty" I would be happy, but one of the owners said, "You can't make everyone happy." Plus I had to call 5 times to get someone out to look at the seams. I also had to ask them to take off the overcharge for the "no seams." I would never recommend them to anyone.
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Robbie B.
Date: 2023-10-05 02:06:36
The owner of this company could not care less about her clients. When approached about an issue she was beyond nasty to me. She refused to listen to my issues and wanted only to tell me both myself and my plumber were in the wrong! I recommend this business to a friend who had damage done to their drywall down to the metal on the corners. BUYER BEWARE! The owner couldn't care less about you!
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Jeremy D.
Date: 2023-03-15 02:33:54
Horrible experience coming from a licensed real estate broker, general contractor and owner of hundreds of door across the company. This was my worst experience in the past 22 years. I would not do business with them. The fabrication was horrible, multiple mistakes, cover ups and excuses. They quickly responded to the concerns however failed to address the issues and fix any of the work that was found. The kitchen corner was found to be glued on due to it breaking out and was never notified. The installers were horrible. I don't recommend this company!
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Katie M.
Date: 2022-07-12 01:43:11
There was nothing pleasant about our experience with this company because we experienced far too many problems and zero accountability from the manager, Ashlee. First we ordered 2mm slabs for our backsplash which they assured us would be risk free even after i asked about any potential color matching issues to the 3mm counter slabs. Then of course, at the 1 yard line they told us the 2mm slabs in fact do not match the 3mm slabs. We planned our kitchen design around doing the 2mm so now we had to change all our window trim in order to accommodate 3mm on the walls. Then they put the wrong cut on our island edge and told us the day of install and said they would come back in 2 weeks to install it, no attempt to make fix it and get it back to us in a timely manner. We ended up accepting as is because we couldn't wait any longer! Then they cut the decorative piece for behind our range wrong and tried to shim up our counters to "fix" it!! unbelievable. Finally they admitted that they measured wrong and cut a new piece, but we again had to wait even longer. then they got silicone all over our brand new wallpaper when they were putting it up. Oh and, the counters are not equal on either side of the range and sink bump outs. They also tried to screw us over by "forgetting" to remove an extra slab we didn't need or use from our bill and when we caught it Ashlee tried to charge us a restocking fee!! can you believe that? There are no words for how amateur and unprofessional these people are. And ZERO accountability. Good luck if you choose to hire them.
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Jill M.
Date: 2022-02-27 16:00:43
Horrible experience. As stated in other reviews as soon as we handed over our deposit the customer service stopped. Could not get in touch with our sales person no matter how many times we called and even stopped in. The "quote" that was provided was misleading as the measurements they used did not match the drawings we provided. I finally got so fed up with the incompetence and lack of communication that I cancelled the contract. They told us they would not cash our $4700 check but found out a few weeks later that they did in fact try to cash it. Luckily we had already canceled it with our bank. Save yourself the frustration and go somewhere else!
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Nichole F.
Date: 2020-10-05 21:45:24
Just went into Granite Plus for a scheduled consultation. I was really looking forward to the meeting because I'm on a time crunch to get a new kitchen. When we walked in, I was surprised to see that not one person was wearing a mask (3 employees & 2 customers) and it did not appear that social distancing was being enforced. They have signs everywhere that say "if you're not wearing a mask we will assume you have a medical condition" but when I said I prefer to be in a business that's following the mask mandate the 2 employees stated they could put masks on if we want them to (so they're openly admitting to not complying with the law). Anyways, I prefer not to do business with a company that cannot follow very SIMPLE practices to prevent the spread of COVID-19. They took the time to print all the exception signs out. Why not put a mask on and have big bottles of hand sanitizer accessible??? Makes no sense to me. Anyways, we ended up leaving without conducting our appointment. There are plenty of other businesses that I can go that take the law and safety of their customers and employees seriously.
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Christina W.
Date: 2020-08-09 00:59:16
I had an appointment with Katie that I waited a week and a half for, and she no-showed me. My time is valuable and I made the effort to drive 20 minutes on my day off to see her. I got there and was told that she had a "family emergency ", which was totally fine, but when I asked why I didn't get a call or a text to let me know, I was then told that she had my appointment for a "different day". I had a text and email confirmation with the correct date so I knew that wasn't the case. If you no-show your client in the first appointment then pick ONE excuse and stick with that one. Not a good start to a relationship when you can't even show to the first appointment. Needless to say, I chose to take my business elsewhere to someone who actually wants my business. The other girls there that day were very nice and seemed apologetic so I have no grievance with anyone else there.
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Mike B.
Date: 2019-09-15 23:54:07
Just a note for those of you who are considering Granite Plus. In the contract it states they do all work in accordance of guidelines set forth by The Marble Institute of America. This now is the Natural Stone Institute. (NSI). The NSI are only guidelines. It is only voluntary for a stone contractor to follow these guidelines. The NSI doesn't have any enforcement power. This means a contractor can say they follow them, but they do not have to abide by them. So that section in the contract make sure you have them sign and date that they WILL follow guidelines.
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2350 S 170th St, New Berlin, WI 53151