Granite Plus

We rate the staff friendliness of Granite Plus as Very Good. During our research, the staff at Granite Plus demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Plus’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Plus directly to better understand their approach to customer service.

We rate the staff expertise of Granite Plus as Good. The staff member from Granite Plus who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Plus may vary. We recommend contacting the company directly for more comprehensive information.

Granite Plus is a young company, established in 2019. Our research revealed that Granite Plus began operating in 2019, placing it in the Newcomer category. Despite its short history, the company is actively growing, offering innovative solutions and striving to build trust with its clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite Plus directly for more detailed information about their experience.

We note that Granite Plus has a dedicated office. Our research revealed that Granite Plus operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Plus directly to confirm the latest details.

We note that Granite Plus has its own production facility. Our research revealed that Granite Plus operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Plus directly to confirm the accuracy of this data.

We were unable to confirm whether Granite Plus offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Granite Plus provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Granite Plus remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Granite Plus directly for more information.

We rate the production time of Granite Plus as Very Fast. Our mystery shopper research revealed that Granite Plus quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Granite Plus is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite Plus during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Plus.

We rate the deposit level of Granite Plus as Standard. Granite Plus requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Plus may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Plus.

We rate the quote preparation speed of Granite Plus as Very Slow. Our research revealed that Granite Plus provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Granite Plus in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Plus.

We rate the price level of Granite Plus as Above Average. According to our mystery shopper research, Granite Plus quoted a price of $114.32 per square foot for Calacatta Idilio quartz and $105.26 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $9534 for Calacatta Idilio quartz and $8779 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Plus.