

Granite Masters Of Nashville, LLC
since 2004
Examples of works performed by Granite Masters Of Nashville, LLC


















About Granite Masters Of Nashville, LLC
total score
Exact value: 78.084427 out of 100.
Granite Masters Of Nashville, LLC fabricates countertops which are not only of high-quality materials but also comfortable for using. The business was started as a family company in the heart of Nashville, TN. This company is especially good at installing granite, marble and quartz countertops for kitchens and bathrooms. You can also contact the company if you need to replace tables, walls, floors, fireplaces. It will help you to have a renovation of your dream. The company is famous for its quality, competitive prices and ideal customer service from start to finish. If you need to install a new countertop, just call the company.
Customer Feedback Score
4.6
reviews: 317
4.7
reviews: 253
YELP
3.6
reviews: 26
4.7
reviews: 38
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.3
Staff friendliness
4
Staff friendliness
We rate the staff friendliness of Granite Masters Of Nashville, LLC as Very Good. During our research, the staff at Granite Masters Of Nashville, LLC demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Masters Of Nashville, LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Masters Of Nashville, LLC directly to better understand their approach to customer service.
Staff Expertise
5
Staff Expertise
We rate the staff expertise of Granite Masters Of Nashville, LLC as Excellent. The staff member from Granite Masters Of Nashville, LLC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Masters Of Nashville, LLC may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.8
Company Age
Granite Masters Of Nashville, LLC is an experienced company, operating since 2004. Our research revealed that Granite Masters Of Nashville, LLC began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Granite Masters Of Nashville, LLC directly.
Own Office
5
Own Office
We note that Granite Masters Of Nashville, LLC has a dedicated office. Our research revealed that Granite Masters Of Nashville, LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Masters Of Nashville, LLC directly to confirm the latest details.
Own Production
5
Own Production
We note that Granite Masters Of Nashville, LLC has its own production facility. Our research revealed that Granite Masters Of Nashville, LLC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Masters Of Nashville, LLC directly to confirm the accuracy of this data.
Veterans Discount
5
Veterans Discount
Granite Masters Of Nashville, LLC offers discounts for veterans. Our research revealed that Granite Masters Of Nashville, LLC provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Masters Of Nashville, LLC directly to confirm the accuracy of this data.
Production time
4.3
Production time
We rate the production time of Granite Masters Of Nashville, LLC as Fast. According to our research, Granite Masters Of Nashville, LLC quoted a project completion time of 12 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Granite Masters Of Nashville, LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Masters Of Nashville, LLC.
Deposit Level
3
Deposit Level
We rate the deposit level of Granite Masters Of Nashville, LLC as Standard. Granite Masters Of Nashville, LLC requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Masters Of Nashville, LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Masters Of Nashville, LLC.
Quote Time
2.3
Quote Time
We rate the quote preparation speed of Granite Masters Of Nashville, LLC as Slow. Our mystery shopper research showed that Granite Masters Of Nashville, LLC took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Granite Masters Of Nashville, LLC in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Masters Of Nashville, LLC.
Affordability
4.6
Affordability
We rate the price level of Granite Masters Of Nashville, LLC as Low. Our mystery shopper research revealed that Granite Masters Of Nashville, LLC offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $77.34 per square foot, while for Carrara Morro quartz, the price was $61.81. These prices fall into the Low category, making Granite Masters Of Nashville, LLC an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6450 for Calacatta Idilio quartz and $5155 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Masters Of Nashville, LLC.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Granite Masters Of Nashville, LLC for a Free Estimate

47 Industry St, Nashville, TN 37210
Additional benefits of Granite Masters Of Nashville, LLC
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Free street parking
Accepts Credit Cards
Wheelchair-accessible car park
Wheelchair-accessible entrance
Granite supplier
Reviews about Granite Masters Of Nashville, LLC
All (46)
Google (13)
Facebook (7)
Yelp (26)

Shanna Ward
Date: 2023-12-21 02:19:26
I searched multiple warehouses, shops, etc. and Granite Masters had the best product, price, and customer service by far. I felt appreciated and was treated with the highest quality of customer service as soon as I walked in the door by Laura. She worked with me on the scheduling without hesitation when my kids got sick and even checked to see how they were doing! Not many places would go that up above and beyond and I wasnt a paying customer yet. The owner came to take measurements and was very professional and helpful as well. He was very kind and courteous. On the day of installation, the men that installed my counters was kind and respectful as well. They did an excellent job and was swift and quick! I was HIGHLY impressed with their work! I would definitely recommend them without hesitation to anyone looking to replace countertops. I had a wonderful experience from beginning to end and I am so thankful I chose to go with this company! I searched several places before coming across Granite Masters and I couldnt have made a better decision!
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Ashley Davis
Date: 2024-05-30 02:38:32
Granite Masters of Nashville provided an exceptional customer service experience from start to finish! The team was incredibly responsive, promptly addressing all my inquiries with detailed and friendly answers. They went above and beyond to ensure my satisfaction, offering expert advice and tailored solutions that perfectly matched my needs. The staff was always courteous, professional, and attentive, making me feel valued as a customer. Their dedication to providing top-notch service made the entire process seamless and enjoyable. I couldn't be happier with the level of care and attention I received. Highly recommend!
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Sara Culbreath
Date: 2023-06-24 18:33:25
We are absolutely blown away with the service by Granite Masters of Nashville! We couldn’t have asked for anything more. We called several other places, prior to a friend telling us to go here, that either didn’t seem like they wanted our business or were so unprofessional we didn’t want to do business with them. Granite Masters was exceptional on all levels. The customer service from Alexa was amazing!! She was so helpful and knowledgeable. In love with the stone she helped us pick out!
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Cory Starr
Date: 2024-06-17 21:35:57
We randomly stopped in at Granite Masters one morning after the granite vendor we were scheduled to visit was not available. We were looking for a granite slab for an outdoor grill area. The staff was friendly and showed us their inventory. We took several pictures of different slabs. We made a return visit with stone samples and ultimately selected a slab. The measurement and installation process was very efficient and the pricing was reasonable.
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Garry Hastings
Date: 2024-04-24 22:21:14
I highly recommend Granite Masters of Nashville. I built double-sink bathroom vanity for a smaller than standard opening. My daughter recommended GMN and I am glad she did. Laura helped my wife and I select the top that looked best for my room. The price was great. They came to my home, measured, and in 4 days it arrived and was installed. Perfect fit. The guys did a great job on the install and were right on time. Thanks so much!
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Reid Burke
Date: 2024-10-18 23:21:22
I am a contractor. I have used Granite Masters on multiple projects. They are consistent in their communication and provide a quality install. I will continue to direct our clientele to Granite Masters in the future. Venessa and Fernando have been great to work with. -Rhythm Builders
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Dale tubb
Date: 2024-05-04 02:23:01
The team did a great job repurposing my kitchen counters into vanity tops. Delivered early and they look great
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April H
Date: 2024-10-08 00:33:21
It was a pleasure to work with Laura, she was very helpful and accommodating. I felt like she went above to make sure I was happy with where the pieces were going. From picking out stone to install was super fast. Installed same week. Installers were fast, professional and polite. They even made sure that the pattern was cut to line up so that it looks almost seamless. It’s small details like that you don’t get just anywhere. (I’ve used Home Depot previously for another house we sold, they can’t compare). Love the sink I purchased with them. It’s so deep. I’ll include pictures, however I haven’t done the tile backsplash yet when these were taken. I love our granite and would HIGHLY recommend Granite Masters of Nashville.
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Cosmic Charlie
Date: 2025-01-14 23:05:46
Granite Masters is the best! Laura and the entire staff are all knowledgeable, helpful and easy to work with. They are punctual, fair priced and the installation turn around is extremely fast. They do great work and left everything clean. I recommend them to everyone I know needing countertops and backsplashes. I will work with them again!
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Brenda Ables
Date: 2024-09-05 21:08:04
I will never use anyone else! Vanessa is so helpful and efficient. She made the whole marble process easier. And super quick turnaround on my customs countertops and vanity. I have never found any fabricators better!
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brenda phelan
Date: 2024-08-22 15:47:01
Granite Masters was a great company to do business with. The showroom employees help me over and over again. These ladies know there granite. The gentleman that come out in each step know there jobs and Extremely kind. I will break my company 100% five stars to anybody looking for granite or new countertops. It a great family to do business with. Brenda P
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Rachel Wilson
Date: 2024-02-07 02:19:32
I worked with Laura at Granite Masters to update my small kitchen and bathroom, and I had an amazing experience. She was helpful and transparent throughout the process and provided many options across price ranges for me to choose from. They moved quickly! I had new counters within a week of my initial consult at their office. The workers installing my counters were SO efficient - it took only 2 hours to complete the project. Definitely will work with them again!
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alan minchew
Date: 2024-06-10 15:25:29
Finished product was beautiful to every detail. The final installation was completed quickly and with great precision. Installers were great!! .... and the whole process took less than a week😎
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Jessica Chapman
We LOVE GMNC! We've worked with them two times on projects in our homes and couldn't be more happy. Vanessa and the team go above and beyond to make sure you have a great experience from design, to install. We will continue to use them in the future and recommend to all of our friends and family.
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Angie Hedgepath
Granite Masters was the best choice for our kitchen. Great to work with,helped us from beginning to end and so gracious with delays of appliances adding to the project.. absolutely love our choice and every team member made this a awesome experience!
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Larry Anderson
Great job, fast, great prices. Kitchen looks better than we could imagine. Will be ordering for our bath after the holidays. Thank you.
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Aysu Erdemir
This was our second time with Granite Masters and they did an AMAZING job again in an extremely face pace. They literally measured and installed our Quartz in just 1 day! Great people to work with and beautiful installation.
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Debbie Mathieu
Great team! We worked with Kevin to select stone and organize the process then with Rigo, Marcelo, Oscar and others. They’re all very friendly, polite, efficient and talented. We love the outcome and wouldn’t hesitate to work with them again!
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Lesley Holt Haun
I would refer them over and over again! They did our bathroom countertops last year and now have installed our kitchen counters. From the begininng of our process Kevin was amazing in assisting us and getting quotes for us. They were on time to do the template and had our countertops installed within 7 days. They are professional and go over everything with you to make sure you are happy. The quartz was even better than I thought. Ringo was awesome and we will use again! You cannot beat the price or the quality! Thank you!
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Susan Seifert
They did a wonderful job...the owner is wonderful work and from doing the template to install super quick. Kevin was also great to work with, they have done our kitchen and master bath..5 stars
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Aysu E.
Date: 2022-01-07 19:15:56
We were so happy with them that we returned for a second time. They did an AMAZING job again in an extremely face pace. They literally measured and installed our Quartz countertops in just 1 day which is so good to be true. Beautiful work and a great team of people to work with. It was very easy to work with them and they were very easy to communicate with. I had initially found them because they had a particular quartz I was interested in - in hand and they were very fast in giving the estimate with a promise to install it in a much shorter amount of time compared to all other places. They truly exceeded our expectations in every aspect. So happy with the quality of work and customer care!
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Jennifer D.
Date: 2021-05-08 00:54:14
Granite Masters made my granite purchasing experience a breeze. While at their showroom, I was able to browse and select the granite slab of my choosing. Vanessa gave me a rough estimate on site, and the crews were out to measure my kitchen and install the countertops within days. The entire process from selection to installation was completed in a week. I'm so glad I decided to skip the big box store and shop with this small, family owned business!
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Amelia R.
Date: 2021-03-29 16:01:48
I enjoyed my experience with Granite Masters! I had gotten a couple different quotes in Nashville and my kitchen is very small and the other companies prices were ridiculously expensive. I was able to email Granite Masters a picture of my kitchen and they gave a very accurate estimate that was very reasonably priced. Within a few days they came and measured my counters in person. After the measurement in person they were ready to install that same week which was very nice since I was on a time crunch. The only thing is you have to have your sink/garbage disposal/ faucet disconnected before the installation. They will not disconnect or reconnect for you. I will be recommending them to friends and family!
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Kristin Marie S.
Date: 2020-01-21 17:46:10
I checked out a few places in town and ultimately decided upon Granite Masters. I went to another shop and the sales rep wouldn't show me anything. At GM they didn't care I was shopping for a small piece of granite. They didn't even care I wanted a remnant or that I insisted on transporting it myself. Kevin took the time to walk me through the yard and show me the stock. He talked me through each piece and the price. He didn't even pressure me to purchase on my first trip there. He told me to come back when it was dry and I could truly see the color. I didn't know water could affect color so I left with a few samples and came back a few days later when their stock had dried out. A few days after that they called and I picked up my piece. They were very clear on how to transport, move, and lay the piece down. My husband and I were able to get it into our house and on to the desk without any issues, except for a small cut in my finger. Granite is trickier than it looks! Great experience overall and if I ever get around to making the breakfast bar or redoing our kitchen, I will head there first!
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Ronald D.
Date: 2018-10-05 13:39:36
Just had a great experience with Granite Masters; friendly, fast, great quality and excellent pricing. Literally it was one week and one day from my first call to Granite Masters until my new seven foot double bowl vanity top was installed. We visited their office on Tuesday afternoon and looked at a good selection of granite slabs, they came and measured on Thursday afternoon and installed the new top the next Wednesday. I will definitely be using them for all my future granite needs.
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Emily G.
Date: 2018-08-17 21:26:02
Fantastic experience, and great work. They were fast, courteous & the granite counters look great! Our contractor asked for their information because he was so impressed. Can't say enough nice things about this company.
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Alex M.
Date: 2017-12-04 14:23:57
I reached out to 3 different countertop companies and Granite Masters of Nashville was the quickest response and was by far the most professional and easy to work with. They ended up being the cheapest out of the 3 companies for the exact same granite options and came out to build the template very quickly. They turned around and installed sooner than they expected as well, even given the fact it was Thanksgiving the week before. I plan on using them again in the future when needed. I had a lot of questions and every single one was responded to within minutes. The install was clean and efficient. The care that went into the countertops and the installation was very professional. It's amazing what nice, granite countertops can do to an old house! Thank you Granite Masters of Nashville!
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Rebecca F.
Date: 2017-04-10 16:47:02
Fantastic! We went to about a dozen granite yards in addition to the big box stores. We chose Granite Masters because they had the most helpful, patient and friendly staff in addition to having the nicest slabs of granite at our price point. A+ communication. Install was quick and flawless. I will say there was a slight issue w/ one of the installed granite pieces, but I only mention this because they were quick and polite to fix the issue and will take of you. Something you often won't find elsewhere. They truely want you to be happy. Very happy we are! Put your trust in them, save money and time. End of story.
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Jillian T.
Date: 2016-11-15 21:23:00
These guys are great!! Super nice and able to get the job done fast. I highly recommend Granite Masters of Nashville for their staff and selection of product.
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Cheryl F.
Date: 2016-10-04 17:03:29
Granite Masters just completed my installation on my kitchen. I am blown away. Beautiful Beautiful Beautiful!! I can't say enough. Came in last Thursday to look at the granite, Friday they measured, Tuesday they installed. Professional, great selection and prices. I highly recommend them Cheryl F Dickson,TN
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Zak M.
Date: 2016-04-15 13:39:28
The most fantastic customer service I have ever experienced. There is no rush when you to view the granite - no rushing you to make a decision. Once I made the decision to use them, the setup for measurement and install were both done within a week!!!! The granite is absolutely beautiful and they did amazing work. This is the must use granite retailer in Nashville - I wish i could give more than 5 stars.
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Todd S.
Date: 2016-01-28 16:32:14
Installed 71 sq. ft. in my kitchen last week and it is beautiful. After checking out Lowe's and HD I went to the internet and it did not take long to find this company where it seems most everyone recommended it for quality installation, product and the best pricing. I took a visit to their fabrication shop and found a family business, Jeff and Miriam answered all my questions, Jeff came and did the template on Thursday and then Jeff and Oscar came the next Wednesday braving the snow and ice to do the installation. Took about 5 1/2 hours to install, paying attention to all the details, very thorough making sure everything was perfect. I have no hesitation to recommend GM to anyone that needs a counter top.
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Cassidy T.
Date: 2015-11-18 03:59:57
AMAAAAAAZING! Jeff and the guys were absolutely fantastic, dealing with our multiple quote requests while we tried to work within budget and then adding in extra services at no charge when the marble we chose completely exceeded that budget. They worked so hard during the entire process from the quick quote work ups to the fast fabrication and installation. After a year and a half of home renovation, we've had to deal with a lot of people coming in and out of the house, but Jeff and the crew were the fastest folks we dealt with by far. There are not many people in this town you can call one day and expect to be at your house the next! Our kitchen island was no easy feat, but the crew managed to get the piece in with no issues. We also had them install a 7 foot vanity top and the perimeter pieces in our kitchen, and everything looks like a dream. I cannot say enough wonderful things about these folks. Incredible service, professional team, and good, honest people.
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Michael M.
Date: 2015-10-31 15:40:32
Can't say enough good things about Granite Masters. (and I'm not one to post on Yelp...ever.) Jeff and his crew were awesome. Excellent service, price, and craftsmanship. (You'd be hard pressed to even see the seam. It's a hairline. Immaculate.) They were super helpful in providing advice and recommendations as to my ideal install to leverage counter space and my kitchen layout. Again, happy to recommend them to anyone. Price and quality are top notch!
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Kaela K.
Date: 2015-07-27 18:11:07
This family team was so wonderful in helping me choose and install a new granite countertop for my home. They have excellent customer service and did the install within days of me reaching out to them. Best pricing and very quality work and professionalism. Would recommend to anyone.
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Jerome R.
Date: 2015-07-10 03:20:54
Best service in town!!!! I am so pleased that I chose Granite Masters of Nashville. They were the only granite place in Nashville that I visited that didn't pressure me to buy from them. The other places made me feel like I was at a used car dealerships. This is a family operated business that makes you feel very comfortable with your purchasing experience. I would recommend them to anyone who is looking for new granite counter tops!
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Brenda T.
Date: 2015-06-03 14:01:52
These guys were great! Came and fixed a counter issue we were having at our house the day we called them. Job was done quickly and they were very friendly. I would call them again in a second.
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Michael A.
Date: 2022-10-30 13:06:27
make sure your job is big enough since I have a small job and they asked me for measurements; isn't that their job? I have disabilities from combat serving my country and i am deeply disappointed
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Leslie A.
Date: 2022-09-08 01:34:48
This entire experience was a nightmare. The day they showed up to install they installed the WRONG COUNTERS. We ordered a grey and white marble and they installed an all white quartz. A completely different material and not at all what we had picked out and paid for. I immediately called them to ask when they could back and fix this and they said they couldn't come and install the correct counters for another WEEK. We had to reschedule our plumber and we were without a working sink for over a week. When they came to install the correct counters, they brought two counters with completely different corners that sit across from each other and one has a chipped edge. Save yourself a headache and go with a different fabricator.
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Mrs X.
Date: 2022-02-25 16:03:25
2 weeks after install Quartz cracked. I bought almost $6,000 worth of quartz and two weeks after install it cracked. While the installed quickly and the initial buying process was great. The counters were not measured properly. I tried for weeks to get someone to come look at the crack and he came and said they have to rip the entire 13 foot section out and damage the walls and I'd have to buy a new sink and pay a plumber again to install everything so nothing has been done. Also, the seams are terrible. Please do not use them and check out the photos.
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Jaylen L.
Date: 2021-11-10 06:36:12
my counter top small but little curve. They didn't tell me they use two quartz. it's doesn't look good after they installed. It's showed the seam line and look not evenly, and the quarts not smooth. i contacted them let's them know but they ignore me. bad service ever :@
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Gabriela L.
Date: 2019-11-05 15:04:53
I am a Nashville realtor and my client hired Granite Masters to upgrade his condo and do granite in the kitchen to put it on the market. They gave a window of 8-10am and showed up at 11:30am. I should have know this was not going to be a good experience. When I arrived later in the day to inspect the work, I noticed that they damaged the walls around where the installation happened. I took photos and sent them and they denied any responsibility. What they didn't know is that I had just taken photos of that same area the day before and there is absolutely no damage. I understand things happen and they were clearly in a rush and this wasn't the largest job, but they could have acknowledged what happened and we could have fixed it. I would NEVER recommend them for their lack of professionalism and lack of accountability.
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Tradefreak B.
Date: 2019-07-05 19:52:01
Beware Granite Masters!! Price isn't everything! Installation of my large quartz island top by Granite Masters 7/2/19 was a nightmare. They treated the house like new construction. They didn't lay paper or plastic down on the wood floors or cover anything in the kitchen or around their cutting area. When they cut the hole for the stove top, quartz sand sailed all over the house, laying down a thick coating on the freshly finished kitchen wood floors, the silverware in the drawer, all the pots and pans, and even inside the closed coffee maker on the counter across the room. The cabinets and drawers underneath are full of sand. Not only was the finish edge their shop put around the perimeter uneven, it is not even the edge I ordered. The sand dust might as well have been sand paper as they were grinding it into the floor finish with their shoes, and they didn't bother to clean anything afterward or even haul off their residue materials. They broke a brick step out front and never mentioned it, and one of them threw several cigarette butts on my walk and drive. The kitchen will take professional cleaning to determine if the floor finish can be salvaged. Granite Masters may be a bit less expensive than other companies, but I'm paying for it anyway.
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Victor H.
Date: 2019-03-09 17:47:32
If I could give no stars, I would. This company was recommended to me and I wish I never heard of them. Despite the very good Google reviews my experience has been different. With two efforts to install my marble counters, they still aren't correct. It took two days to even call me back after I called to say I was dissatisfied with the first installation. Two pieces on my counter weren't even the same shade and the seam was a very rough cut. There were several other imperfections but this are the major ones including rain stain streaks down a whole piece. Rigo came out on the third day and seemed to genuinely want to make good on the job and said he would replace the two pieces. The installation was scheduled for the following Tuesday and nobody showed up. I called at the end of the designated window and was told the crew was just leaving the yard. I called an hour later and was told they were still fabricating my marble. I had to go to work so I rescheduled for Saturday. Today they installed the new marble and the cut was better, with the exception of the sink. They didn't cut it square and have to come out again. The cut is a quarter of an inch wider on one end. The fabricators seem not to care at all or do any quality checks. The installers took a chunk out of my wall today also. I just want them to pick up their material and I'll start over with another company. Ive invested way too much time and am incredibly disappointed. The Better Business Bureau has a C rating.
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Saemi Y.
Date: 2018-10-06 15:56:49
Made an appointment for them to show up this morning between 8-9am to get an estimate. We got up early and waited and they were a no show. Very frustrating.
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D L.
Date: 2018-06-20 14:54:03
HORRIBLE customer service! Had originally spoke to Anyssa...then went into the office, that had no air conditioning, a stop order on the window and it was a disorganized mess. No one could find the quotes I had been given...none of the girls in the office seemed to know what the heck they were doing. Then, when I would call to speak to Anyssa, she was no where to be found, no one knew where she was, or I got 'she's out of the country' ?? there's a large table when you walk in, was a disaster, crap, fast food, paper everywhere, a mess! No manager, no owner present, no one called to confirm, I had to call it seemed to wake someone up. They seemed bored, didn't care to assist someone that was thinking about dropping almost $5,000 on Granite...I canceled the template appointment. When somewhere else.
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Contact Granite Masters Of Nashville, LLC
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Choose the Way That Works Best for You!
47 Industry St, Nashville, TN 37210