Granite Huggers
since 2013
Examples of works performed by Granite Huggers
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About Granite Huggers — Ranked №3 Countertop Fabricator and Installer in Denton, TX
total score
Exact value: 63.051288 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Huggers, founded in 2013, ranked number 3 in Denton, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Huggers among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Huggers: Total Score & Key Ratings
The Total Score of 63.05 out of 100 achieved by Granite Huggers in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Huggers has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.08 out of 5.
You can read detailed information and evaluations from our independent research of Granite Huggers’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Huggers directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Huggers
Have you faced the need to renovate the interior of your bath or dining room? Pay attention to natural stones when selecting new countertops. These materials are characterized by excellent resistance to human impacts (friction and sudden shocks) and environmental influences (moisture, sunlight, and heat). Granite Huggers is a place where clients can express their ideas, and experienced employees will embody them. Stone countertops always look original and decorate premises. Excellent serviceability is achieved due to proper processing with modern equipment. By ordering kitchen quartzite countertops, clients get free delivery and mounting.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 107
YELP
reviews: 8
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Huggers
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Building Supplies
Kitchen & Bath
Countertop Installation
Countertop store
Bathroom remodeler
Granite supplier
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone supplier
Reviews about Granite Huggers
All (19)
Google (11)
Yelp (8)
connie lancaster
Date: 2022-08-30 22:55:24
Every single step in our journey with Granite Huggers was top notch! We visited numerous countertop shops during our kitchen remodel. NONE were as knowledgeable, professional or helpful! Misty, Sarah and Daniel were all wonderful and their expertise saved us thousands. We so appreciate everything they did and the great education they gave us "counter newbies". Thank you so much!! Our Granite is BEAUTIFUL!
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August Azzarello
Date: 2023-01-21 22:58:36
Exceptional experience. Misty was so knowledgable and helpful! We had a natural mark on one piece in the kitchen that we were not thrilled with. Daniel didn't hesitate to replace it --- our granite looks awesome. They did our kitchen, fireplace hearth and master bathroom pony wall w/ bench seat. Excellent work! Thank you to everyone at Granite Huggers!
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Traci Bounds-Galvan
Date: 2020-10-13 13:28:21
They made it simple! We were choosing granite for my mom's new place. They showed us our options, even gave us sink options, we approved our choices, then they came at their scheduled time and everything looked perfect! Their prices are very affordable, too. Christen was really great at giving us her undivided attention. I highly recommend them!!
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Donald Wright
Date: 2024-09-19 21:05:33
Everything was great from start to finish. Great service and price. We got a quote right away and Misty helped us with our granite selection and answered all of our questions. As soon as we accepted the quote they were out the next business day to do precise measurements and installed a few days later. They could have installed a day earlier, but we hadn't finished our demo prep yet. Counters looked amazing.
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SBS SBS
Date: 2023-07-21 06:35:43
Have used Granite Huggers for small jobs- tabletop, shelves. Great resource & nice people. Just had them install a countertop on a built in cabinet in a closet. Promptly came out & measured. Got a timely quote. Easy to get the installation set up & was more than pleased with the work. Installers cleaned up after they were finished. Had my builder look at the quote & he said it was very reasonable. Great to work with a small, local business.
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Amie Geis
Date: 2024-09-23 16:18:02
Great to work with from picking out my granite to scheduling and install. The granite looks amazing! I would highly recommend using them and plan to use them for future projects.
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Charles Russell
Date: 2023-01-19 23:05:23
Fantastic people to work with!!! They took a small job nobody else wanted to bother with, didn't charge a premium, and did some of the best work I've ever seen. I needed a new top and sink for my bathroom vanity. Custom was my only option. These guys also came in lower per square foot than anywhere else I looked. Their stone selection also had more variety. The install was immaculate with perfect seams and calk lines. No mess left behind, and the workers were polite, friendly and listened. Did I also say they finished ahead of schedule! Far exceeded my expectations. This will be where I go for any stone work!!!! Thanks guys!!!
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Trista Barker
Date: 2024-08-06 02:00:48
Very unorganized & disappointed w/ the product I received. 6/8/2024 – I saw good reviews & chose to use Granite Huggers over a big box store to replace a single vanity countertop. I drove an hour to get there. I was assisted by Sarah to look through remnant options. She did not have the strength or offer equipment to lift/show any of the granite slabs. I pointed to a small corner of a piece I liked and unknowingly was pointing at the unfinished side which is much lighter/less yellowish in color than the finished side. I was unaware of this until I picked up the final product almost a month later. During this appointment I also selected my sink options for the vanity. And, I provided the original vanity top to draw a template for the replacement to replicate the original bump-outs on the front. 6/11 – I received my countertop quote. I called Sarah and requested that the design on the quote be changed from one hole to three holes for the faucet. I also requested a 4” backsplash be added to the quote. During the call, I asked if I needed to provide a card for down payment. Sarah stated that because it was a small order no down payment was required and I could just pay in full at the time of pick-up. 6/19– I received a text message from Sarah, “It’s Sarah with granite huggers. I’ve tried to call you about your vanity top but the calls go straight to voicemail. Could you send a pic of the faucet choice you have?” I sent back the following message with a link to my faucet selection, “Hi Sarah. Sorry I missed your call. I usually don’t answer if I don’t know the number and I don’t see a voicemail.” 6/25 – Misty called. She was unaware that I had sent any information about my faucet selections to Sarah. She asked all the same questions again. She was unaware that the top I left with them was there to be used as a template for the new countertop. She asked again for the faucet selection, backsplash and cut options. In contradiction to what Sarah stated, she also said that I would need to provide a down-payment to process the order. 6/26 – Sarah called and said that the countertop was ready for pick-up, but that there was not sufficient room for a backsplash. I asked them to cut the backsplash anyways. I let them know I live an hour away and asked if it would be ready for me to pick-up that Friday. Sarah confirmed that the order would be ready for pick-up that Friday. 6/28– I drove the hour there. Both Misty and Sarah were in the office, but I was told that neither of them knew if the backsplash had been cut or where the original top was. They did not seem apologetic about the waste of a drive there and didn’t show much concern for finding my items. I’m still confused why they couldn’t call someone that knew this information so that I didn’t need to make an additional trip. 7/2 – Frustrated by the constant delay, poor communication and awful customer service, I messaged Misty and asked to pick-up the original top. 7/3 - Misty replied and said that everything was ready for pick-up. Pick-up – I Drove an hour there. The new top has a chip behind the faucet (difficult to see in the photo, but very noticeable in person). I didn’t notice until I got it home to install it, because they loaded it directly in my car extremely dirty and dusty. The original top (that I planned to use in another project) was scratched up beyond repair. Additionally, although standard setback for a sink is 4”(>/= 2” depth required by most manufactures) as provided on the new countertop, the setback could have been adjusted by an inch to allow for the backsplash. When I picked it up, they also stated that I should have brought something to keep the sink vertical during transport. I’m not sure why that wasn’t communicated when I told them I was ordering a cash and carry. I debated for a few weeks about leaving this review, but I feel strongly that the service I received was not on par with their rating. We are building a fully custom home and I had hoped that good service would bring me back here for all our countertop needs.
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Gayle White
Date: 2019-12-18 22:55:38
Granite Huggers has the best selection of stone around, and at the best prices. I was so surprised (in a great way!) to find out that I could have the entire job done in less than a week! I selected my granite on a Saturday, and it was completed installed perfectly by Friday. The cuts were amazing, the holes exactly where needed, and the edges smooth and beautiful. Would definitely recommend.
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Tyler Dimon
Date: 2023-12-02 16:30:10
A few months back Granite Huggers installed my counter tops. When out for the initial estimate the owner said that part of the install process included a final quality check from him. However after install he never came out and when I reached out about it never got a follow up. To make matters a bit worse the installers left stains on the countertop that I don't think would've passed a quality check. I paid my bill in full at the time since Granite Huggers had come highly recommended and I expected them to resolve the issue but it just never happened. I don't think I should have to chase someone down just to uphold what was initially promised as part of the install package. Beyond the final quality check and the stains we are left with the experience with Granite Huggers was great. Included pictures of the stains left behind by the box or glue or sealant the installers set on the counter.
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Judy Tanner
Date: 2019-05-21 16:35:06
Misty was so helpful, she took care of everything from start to finish. The job was completed on the day promised. Their pricing was very fair. We purchased one slab of granite from their stock and the other through their third part vendor Allure. She coordinated everything and had the Granite we picked out installed in our home and it looks beautiful. Thank you Granite Huggers for doing such a nice job!
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Susan S.
Date: 2023-07-21 06:20:59
Have used them for over the past 5 years for several small pieces needed for shelves & have always been pleased with the work. Checked with my builder on a counter top I needed & showed him the quote. He said it was very reasonable. The installers did a great job & I'm very pleased. They also cleaned up the area before they left. I like patronizing small local businesses whenever possible.
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Janine S.
Date: 2023-01-31 13:30:45
Wow what a great business. I got my kitchen granite done from beginning to end in 3 days. Neat and clean demolition and perfect installation. It looks amazing. I highly recommend them !!
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Haley O.
Date: 2021-09-03 20:02:03
We were recommended Granite Huggers by our neighbors that had just installed new countertops. They were by far the most helpful and best at communicating while we were trying to find the best countertop to choose. The process was seamless and the guys that came to install the counters were professional and quick! We are very happy with the end result.
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Toni N.
Date: 2020-10-17 13:41:47
From the beginning to the end it was such an easy process. Misty was great to work with and the installers were fabulous. We ran into a small snag and Granite Huggers was on top of it and had it worked out and fixed in no time. Would use them again and will always recommend them, in fact have already recommended them to at least three people.
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Jonathan B.
Date: 2019-06-15 18:34:12
Only one other review, so I must voice my opinion! Outstanding service from beginning to end! From the first time we met this company has been exceptional. If your looking for granite, look no further. They have lots to choose from in the yard. Once you make a color selection, they come out, measure, schedule templating and then installation. They have set kitchen and bathroom counters for us. Even tops on radius walls in an office. Highly recommended!
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James H.
Date: 2019-03-12 00:13:01
Couldn't be happier! They did the counters in my kitchen and bathroom and we could not be happier with the work. Highly recommend them.
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Glen A.
Date: 2018-02-14 21:11:02
Great selection, great service! It's so nice to work with people that know and love their craft, and that's the case here.
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Karen S.
Date: 2018-01-04 14:57:09
I have used Granite Huggers on several remodel jobs! I could not be more pleased. Customer service is great. They make sure you are pleased with the job. Do business with guys you will NOT be disappointed.
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FAQ About Granite Huggers — Based on Independent Research
What materials can I order a countertop from Granite Huggers?
What types of spaces does Granite Huggers fabricate countertops for?
What shapes of kitchen countertops does Granite Huggers fabricate?
What countertop design styles does Granite Huggers most often implement in Denton, TX?
What is the service area of Granite Huggers?
What types of clients does Granite Huggers work with?
Does Granite Huggers have its own countertop fabrication facility?
Does Granite Huggers offer any discounts on countertop fabrication in Denton, TX?
What is the price category of Granite Huggers in Denton, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Huggers?
What is the fabrication and installation timeline for a countertop at Granite Huggers?
How long does it take Granite Huggers to prepare a quote for countertop fabrication and installation?
Does Granite Huggers offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Huggers provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Huggers. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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1402 N Stemmons St, Sanger, TX 76266