Hello Bar Image

October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

Read More close
contractor place 5
Waco, TX City Rating: We have identified this city as the primary city for this contractor.

Granite Guys

since 2018

Examples of works performed by Granite Guys

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About Granite Guys — Ranked №5 Countertop Fabricator and Installer in Waco, TX

51.15

total score

The main rating value calculated from more than 30 indicators.
Exact value: 51.145556 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Granite Guys, founded in 2018, ranked number 5 in Waco, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Granite Guys among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Granite Guys: Total Score & Key Ratings

The Total Score of 51.15 out of 100 achieved by Granite Guys in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Guys has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.48 out of 5.

You can read detailed information and evaluations from our independent research of Granite Guys’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Guys directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Granite Guys

House owners, who appreciate comfort and furniture durability, install stone countertops. Granite Guys is a place where customers can design individual projects, choose matching slabs, and get custom results for their dwellings. Visiting sites and estimation are an obligatory part of the workflow. Workers measure rooms themselves to ensure countertop fitting. Slab processing is carried out in compliance with technology to avoid material cracking and guarantee physical strength preservation. The quartzite countertops price comprises a free estimation on site and installation. Ready-made furniture looks original and serves as a masterpiece.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.481481 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

3

Good

Company Age

1.9

Emerging

Own Office

0

No Data

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3.8

Low

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Granite Guys

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

In store shopping

Countertop Installation

Metal Fabricators

Countertop store

Countertop contractor

Marble contractor

Reviews about Granite Guys

All (10)

Google (9)

Yelp (1)

Source: icon-google Google
avatar

Maddietube

Date: 2021-06-09 01:40:59

Had the best experience! Their selection of granite was well and above what I expected to choose from. They were hands-on helping me choose the right color/design for my home! My entire kitchen looks brand new, I am so happy with the results. The craftsmanship is top notch and their customer service was excellent! Going to use them again soon to do my bathrooms!

Source: icon-google Google
avatar

Elizabeth Bettis

Date: 2025-01-11 16:17:16

Granite Guys has been an absolute delight to work with throughout our entire remodel process! With over 20 years of experience working with vendors and contractors, I can confidently say this company stands out as a top-notch partner for any project. If you're looking for quality craftsmanship and exceptional service for your granite needs, look no further!

Source: icon-google Google
avatar

Fox Rox Inc.

Date: 2019-12-09 12:25:21

Top-notch facility

Source: icon-google Google
avatar

Jo Gifford

Date: 2024-09-26 19:02:26

I partnered with Granite Guys on a large kitchen job. Lots of square footage, raised bar to waterfall splash, and seaming - beautiful finish out. -JO GIFFORD DESIGNS

Source: icon-google Google
avatar

James Box

Date: 2023-10-18 22:19:07

Best selection of natural stone in Waco!

Source: icon-google Google
avatar

darryl pratt

Date: 2022-08-08 01:54:02

Great company. Excellent service.

Source: icon-google Google
avatar

Chris Martin

Date: 2024-10-16 11:49:30

Zeke & Colleen were very helpful in building our new house. Highly recommend.

Source: icon-google Google
avatar

robin glade

Date: 2021-08-24 02:10:22

Wonderful experience! Great attention to detail and thoughtful in their layout of the granite pattern. I highly recommend Granite Guys.

Source: icon-google Google
avatar

Rachel Middleton

Date: 2024-07-18 16:43:28

Updating review 7/18: the work that was done was great and the kitchen looks awesome. I’m updating from 2 to 4 stars because I think the work matters more than the communication issue, and once the crew finally delivered it really did look great. Original 2* review: I really hope I can update this review to something better once my granite is actually installed, but in the meantime I can only speak to the communication (or lack thereof) that I've received from this establishment. On 5/29/24, install date of 7/12/24 was set. It was communicated then that we would be getting a new cabinet to extend our kitchen peninsula. At this time, no lead time between remeasure and install was communicated, just an "ok I've got you down." As a customer, I would expect professionals to be aware of lead time needed to accomplish install dates. If there are items that pose risk to install date, I would expect that to be communicated, e.g. if "x" isn't down by "y" time, then this will push your install date. That communication would have made a world of difference in this case. 7/9, Colleen reached out to confirm that demo was completed. It was, and we were waiting on the cabinet to be installed but had the measurements for the cabinet available. 7/9, Colleen said, "I think we were trying to squeeze too much in one week. Let me look at the schedule and get a new install date for you." Trying to squeeze too much into a single week is a scheduling error that has nothing to do with me as the customer, but impacts everything on my end (working from home, caring for an infant without a kitchen, extra costs accrued from eating out or having to order in). This is where I was first disappointed in the administrative side of this establishment. 7/10, Colleen said she was trying to switch us to 7/15 or 7/16. 7/11, Colleen said she was putting us on the schedule for 7/19 - a full week after initial install date. I responded 3 times to her via text message on 7/11 and attempted calling but got no response. Meanwhile, the folks responsible for our backsplash and other items pending completion due to needing countertop installed continue to be in flux, waiting on word from Granite Guys. 7/12, I called again and was able to get through to Colleen. I expressed the disappointment in lack of communication and Colleen apologized that I felt that way but that she felt the communication was good. I'm sure her intentions were good but apologizing that the impacted person feels a certain way and then denying the offense is not exactly an apology. 7/13, Colleen messaged and said she moved us to 7/17. We could make this work. I asked what time and she said the morning - usually 9-9:30. If this had happened, I probably wouldn't be writing this review today. Life happens and humans are humans and I try to be understanding of that. 7/17 9:30 came and passed and no one was here. I called into Granite Guys and asked when they would be showing up, and they were not tracking that they needed to be here this morning and that Colleen had not noted the time they needed to be there. This just confirmed that the communication was not "good." I, again, had to rearrange my schedule at the last minute and contact our contractors to push the timeline yet again. Reception told me that they would call the crew to get an updated ETA and then call back to inform me of the time they would show up. This also did not happen, and folks showed up to my front door while I was breastfeeding my baby and putting him to sleep. Needless to say, he missed that nap opportunity Again, another instance where Granite Guys failed to follow through on communication so I could appropriately accommodate. TLDR - Granite Guys could have communicated needed lead time between remeasure and install, they did not. Granite Guys could have been more considerate of time needed in a week to not overbook commitments and therefore miss one or more, they did not. Granite Guys could have made sure their crew knew what time they needed to come and install (as communicated to the customer), they did not.

Source: icon-google Yelp
avatar

Jeff B.

Date: 2025-05-06 21:57:35

We have used these guys for a few projects now on our home remodel. They are fantastic. Always very helpful. Quality products, lots of options. Maybe too many! Their installers have been great and their pricing is absolutely fair. Save yourself the headache of driving around to multiple places. These guys have everything and will treat you right!

FAQ About Granite Guys — Based on Independent Research

What materials can I order a countertop from Granite Guys?

What types of spaces does Granite Guys fabricate countertops for?

What shapes of kitchen countertops does Granite Guys fabricate?

What countertop design styles does Granite Guys most often implement in Waco, TX?

What is the service area of Granite Guys?

What types of clients does Granite Guys work with?

Does Granite Guys have its own countertop fabrication facility?

Does Granite Guys offer any discounts on countertop fabrication in Waco, TX?

What is the price category of Granite Guys in Waco, TX?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Guys?

What is the fabrication and installation timeline for a countertop at Granite Guys?

How long does it take Granite Guys to prepare a quote for countertop fabrication and installation?

Does Granite Guys offer cutouts for sinks, cooktops, or other elements?

What guarantees does Granite Guys provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Guys. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact Granite Guys for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.