Granite Expo
since 1999
Examples of works performed by Granite Expo
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About Granite Expo — Ranked №5 Countertop Fabricator and Installer in San Jose, CA
total score
Exact value: 55.16392 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Expo, founded in 1999, ranked number 5 in San Jose, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Expo among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Expo: Total Score & Key Ratings
The Total Score of 55.16 out of 100 achieved by Granite Expo in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Expo has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.9 out of 5.
You can read detailed information and evaluations from our independent research of Granite Expo’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Expo directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Expo
Since its founding in 1999, this countertop company has been well known throughout the whole of Northern California as a leading supplier of materials for home renovations. Their customers are householders, builders, and architects. They have seven distributor sites around the state, including one in San Jose. The company provides a variety of countertops for kitchen and bathroom. The staff always takes into consideration both your functional requirements and the desires you have. They will offer you a free estimate for your kitchen remodeling. The price covers fabrication and countertop installation service.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 212
YELP
reviews: 42
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Expo
Online estimates
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Checks
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
In store shopping
In store pickup
Kitchen & Bath
Building Supplies
Cabinetry
Kitchen remodeler
Bathroom supply store
Cabinet store
Countertop store
Flooring store
Home goods store
Tile store
Reviews about Granite Expo
All (54)
Google (11)
Yelp (43)
Javier Cambron
Date: 2021-01-25 01:41:05
As soon as you walk in your talk to professionals they know about the business and you live happy and faster than any other place
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Mariah Smith
Date: 2024-10-19 21:52:59
We are overjoyed with our new cambria montgomery quartz countertop. Jimmy and his crew who did the installation did a magnificent job. Very efficient and pleasant to work with. Their craftsmanship was superb. Definitely doing business with them in the future.
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Melissa
Date: 2024-03-13 21:38:04
Went on a Saturday; they were really busy but I didn't see anyone around to help. Not even employees helping other customers. Just the cashier's behind the plexi glass and they were nice, but not very helpful, they just referred me to their website which is not user friendly. No take home samples at all, only one product catalog (for Kraftmaid cabinets). Lots of products on display, most of the fixtures and sinks had a price, but it would be nice to know what sizes the Milzen cabinets come in...
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Eman Kamal
Date: 2024-06-08 21:45:46
Place is nice a lot of options but it’s so crowded and they have only 2 desks to serve kitchen design so the staff sitting there doing nothing because there is only two desks and each customer takes over an hour , no places to wait no places to sit no organizing chaos even with you guys know you have that many customers invest into improving customer service instead of letting the people pile up waiting and end up leaving like us without getting anything done
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Tais Richardson
Date: 2022-07-17 16:35:02
Bought our contertops from here and the prices a really affordable. It is ready to install and easy to purchase, there is no waiting weeks for availability. Just wish they had more variety.
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Keooudone Ro
Date: 2024-05-21 05:12:26
No customer service, guess I didn't dress the look to be acknowledge. Never judge a customer by their appearance.
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Bikramjit Singh
Date: 2024-07-20 04:09:44
Vast selection. Friendly people. Affordable prices with good quality products. Haven't had any issues with any product or customer service.
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Steven Khangura
Date: 2024-03-27 10:27:04
Saqib at the granite expo store in Stockton is an absolute gem to work with. His patience, honesty, and willingness to go the extra mile make the whole experience smooth and enjoyable. My wife and I couldn't be happier with his service. Highly recommended!
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Katie Combs
Date: 2024-06-23 18:18:52
The staff were nice to deal with in store, the stone we had installed is very pretty, BUT, now a few weeks out after install, we had our backsplash done and our tile guys discovered the countertops were installed Extremely unleveled which created alot more work for them to get our patterned tile right. Like the counters were unleveled by almost a centimeter. That's crazy. Wish I'd known to look for that on day of install! These guys should have known better though. AND the quartz is chipped. The chip is very, very tiny but now I need to figure out how to seal it so food stains don't get in the chip and stain it permanently. I paid 4k for my tiny corner kitchen, the install was literally the same price as the stone and this is my end result.
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Alejandro Hernandez
Date: 2024-01-12 23:01:09
I have usually visited the store in Vacaville which is pretty awesome but when you come to this store here in Stockton it's incredible how big it is And how many people are helping and how nice they They seem to be extremely fastVery clean store and everybody was smiling like crazy So not only get you get good quality items at a discount price but you are helped with a smile
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Andrew Ramos
Date: 2024-04-11 19:41:09
Great service, polite customer service, professional installation. Worth the money! Ensure you measure everything ahead of time and take pictures and videos. Then pick out your material on site in the show room. You pay for material upfront and labor after installation. I had to wait about 2 weeks for the installation. Would use them again for next project!
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Gil G.
Date: 2025-01-31 16:41:41
OK, first of all let me say this is our second time using this place for our cabinets and countertops. Everything here came out beautiful on both our projects. Denise helped us both times and did a great job with all our needs. Prices were great quality of the product was excellent. We will be back with more of our projects coming up. If you need these type of items don't hesitate come check this place out you won't be disappointed. I will put up a few pictures of before and after on a few projects.
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Nat A.
Date: 2024-09-11 15:44:44
these guys are great at what they do, and they have a very competitive price. Their design consultants are very helpful.
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Denisse M.
Date: 2024-08-15 18:21:27
I want to start off by saying the owner at this location is the best from attitude to the patience of choosing the perfect furniture. This is my third time purchasing and nothing but the best. Thank you for the quality and work your provide to those who step into your store. For reference it's the location in Watt ave!
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Christopher E.
Date: 2024-06-29 19:01:53
This is a follow up of the poor review I gave to Granite Expo nine days ago. Kudos to Brian, manager, who contacted me yesterday to tell the good news that as promised he is giving me a "31% discount" for the shower stall/door that got broken and delayed for installation. I got the refund today! The shower stall was delivered yesterday after a week and ready for installation now. Thank you again Brian for dealing with this issue in a very professional way! Happy 4th!!!
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Jackie P.
Date: 2024-04-22 06:02:50
Love granite expo. Thank you to Joe, he the best. From the order to pick up, everything turned out pretty smoothly. We bought so many things from them
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Quincy W.
Date: 2024-02-13 21:52:38
Granite Expo is a breath of fresh air. I had a horrible consultation experience at home depot and decided to check Granite Expo out and glad I did. Saqib was so professional and efficient. All our questions were answered without any sales pitch. We picked what we wanted and got a quote before we left. From the day we visited to the finished kitchen was about 2 weeks. It would've taken home depot 6 weeks after a home visit that had a 2 week waitlist. The installers were also amazing hardworkers. Professional and detailed as well. What an amazing experience. Definitely got my moneys worth. THANK YOU GRANITE EXPO, SAQIB and MICHELLE!
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carole t.
Date: 2024-01-30 20:25:36
Is this store closed sad I have a lot of paint to match and they are awesome at matching
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Susan M.
Date: 2023-08-23 05:08:24
Great selection & prices. I have a new huge granite island in my kitchen...I love it!
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Vince D.
Date: 2023-02-22 00:27:10
We were patiently assisted with design by Maribell. The process took several months decide on our design. From the sales to installation Maribell, Josh and the installation crew were professional and did an outstanding job on our remodel. Having shopped around, we knew their price point was right in line with our budget!!
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Allyssa P.
Date: 2022-12-28 18:44:04
My mom and I came in looking for hardwood flooring for our home remodel. They had a huge end of the year sale on most products. We roamed around and found lots of items to our liking. The staff were friendly and helpful when it came to quotes and discounts. We purchased a lot of material and expect to pick up after the new year - it was nice to be able to pay for our product right away but pick up later. We really liked our experience so hopefully there won't be any hick ups with picking up our material and with the material itself. I will update once we open up our 100+ boxes!
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Steve K.
Date: 2022-12-13 22:37:13
Awesome! Oscar sold us a beautiful kitchen. Xaoming and his crew worked until dark and showed excellent craftsmanship. Counter crew came the next day and did the same. Excellent all around. I'll refer them any day.
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D M.
Date: 2022-09-14 21:54:59
Great selection of vanities and countertops. We purchased a matching vanity and linen cabinet. Very nice products!
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Marie K.
Date: 2021-04-07 04:13:39
We had a great experience with Denise! She helped us design our cabinets and the drawing she was able to create really helped us picture everything together. We would definitely use her again!
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Tootsie C.
Date: 2021-03-31 20:02:01
Every time I come it's so busy, they are making a lot of changes, really good stuff coming in.
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Isabella D.
Date: 2021-03-01 20:03:40
Just used their services for granite counter installation. Overall easy process. Easy to deal with, fast and reliable. One thing you can expect with home construction is something WILL end up not going exactly to plan; how a vendor responds says everything. In our case; they responded quickly; and still got the job done on time. Very meticulous. Would use again.
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James S.
Date: 2021-02-18 21:14:47
Great selection and great attention to detail. Installers do a good job, are clean and courteous. Covid compliant.
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Enny P.
Date: 2020-12-19 18:47:53
Great Service and wide range of selection! I had a whole house renovation, and needed to find countertops and cabinetry for the kitchen, laundry room, and two bathrooms. Not only was it great that I was located in town, but their prices were very competitive as well. Victor was able to spend numerous hours with us to figure out the perfect layout of our kitchen and bathrooms and very knowledgeable that it made me comfortable, a first time doing a home renovation!
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Dee S.
Date: 2020-07-14 16:45:20
Joshua is the man! Diligence and professionalism at it's finest. He is knowledgeable went above and beyond to make sure I was happy. He got me a great deal and when I didn't love the finish on one of my bathroom cabinets he ordered me another. He was so helpful and gave me great ideas to designing the kitchen of my dreams. I'm extremely happy and will be recommending this business and continue to shop here in the future. Look no further this place has all you need for your new construction or remodel for kitchen, tiles and bathrooms. Large in stock varieties and great prices.
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Annette B.
Date: 2020-03-04 21:21:20
Hello Yelpers, This review is way over due. I went to Granite Expo in Stockton in Nov 2019. I was greeted by a new hire. I think his name is Brian. Very nice guy. I wanted a Kitchen design done and since he was still learning he asked the manager Victor Lee for help. I gave Victor the measurements and he had the design done real quick. The price fell within my budget. Purchased and picked them up. I had hired a contractor to install them. During the remodel i would call up Victor or show up at the store with questions on extras like crown molding, fillers etc.... Victor was always pleasant. I ended up firing the contractor. Asked Vic for an estimate to install. I went back into the store to shop for the counter tops and I was happy to find that I could afford the marble. The next available appointment was in December and I was ok with that. Received a call the day before the appointment to confirm. The 3 man crew showed up. The lead guy was Kam and these guys had my cabinets up in one day. If I had any concerns Kam took care of it. The next day Jimmy and Paul showed up to install the marble. Questions or concerns were taken care of. Both crews did a great job on the installs and they even cleaned up after themselves. We are so please with the way the kitchen came out. I am so grateful for the service I received beginning to end with Granite Expo. I would use them again. My kitchen came out so nice.
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Jesse R.
Date: 2020-02-29 01:58:14
Guys in the Cabinet Department are hard working guys. I have bought many kitchen cabinets from here and haven't had a problem yet. Good job guys
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Kurt A.
Date: 2020-02-12 01:15:45
Brian was awesome. Got me what I wanted, when I wanted it and everything came out perfectly. Highly recommend. Awesome prices!!!!
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K M.
Date: 2019-03-15 03:33:04
Found this place on recommendations from several contractors. Keith did a fantastic job helping with our remodel plans. He really does a great job....suggested different layouts which made so much sense. Not a lot of variety but what they have is of great quality. Had a little trouble with a special order but Victor had such a cando attitude and came through with the order just when we needed it. Appreciate the great service from Keith, Victor and the staff in the back with loading.
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Shianne H.
Date: 2019-03-14 20:52:58
I wanted to take the time to share my experience with a wonderful young lady named Katie. She greeted me with the warmest, friendliest Attitude and smile, so great it was contagious! She was very knowledgeable, and answered all my questions. I want to do some re modeling but was unsure of what I wanted. Katie gave me excellent ideas and gave me such excitement about this remodel. If it wasnt for her passion and excellent people skills I probably would of just gone to Home Depot.
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Bud B.
Date: 2018-12-15 18:32:18
If you are looking for a company that is professional and does top notch work look no further than Granite Expo! Our experience with this company was stellar. Keith welcomed us as soon as we walked in the door and helped us with our granite selection and drew plans for our kitchen on his computer. We set the date for the install and presto everything arrived as promised. The crew (picture below) who put in our cabinets and granite must be the BEST in the business! The person who installed my gas range (he's been in business for over ten years) said he has never seen granite cut so perfectly. The other added benefit of working with Granite Expo was Keith's referral for our kitchen demo, Eddie; he demoed our kitchen in four hours! From this contact we were given a great gas installer/electrician/painter. Good people refer good people! Kitchen remodels are expensive and disruptive. I can't recommend this company enough for those looking for a professional and worry free remodel/installation.
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I D.
Date: 2018-08-08 17:36:48
I've been to a couple Grante Expos one in Oakland and the other in emeryville. I must say Katie was absolutely amazing, she provided the best customer service I have ever received, the Stockton location is the best. I want to start off with saying Katie introduced herself, she was very patient, gave me several different ideas, walked around the store with me, re-did my plans over a few times with no problems and even changed her mind for better ideas. All The staff had smiles and were very welcoming.
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Ali S.
Date: 2018-07-06 04:05:57
This is a good store if your looking for a wide variety to choose from. Even though I let them know that I was in the very beginning stages of my project Tryshea Ross provided excellent customer service and was very knowledgeable about the product, I'll definitely be coming back once I'm ready to begin my project.
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Anthont T.
Date: 2018-07-02 12:49:27
Keith at Granite expo has been the perfect guy to get us through our remodel. The prices are 10 times better than Home Depot and the products are the exact same. Keith helps you from the beginning to the end. We will always go here for tile, granite, mosaic and flooring. The cabinets we chose the M28 were excellent and very nice. The price here you can't beat anywhere just by us shopping around for prices. I'm glad I happened to drive by and stop to see what this place was about.
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Erika V.
Date: 2018-07-01 03:02:54
First off, I will start by saying that I am very critical with anything I put into my home. I was very skeptical on trying a new place but after hearing a few of my colleagues boast over their renovated counters, with materials purchased from Granite Expo, I decided to explore myself. The staff was very knowledgeable on their products and I was delighted on their low prices. The staff assisted me throughout my experience and verified I was gaining the best quality and rate. Thank you very much Granite Expo, I am infatuated with my new Island and counters. I will maintain my visits for any future projects on my home and recommend all my associates to your location!
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Lisa C.
Date: 2018-06-30 16:46:45
Granite Expo has great selection in granite and their quartz and the show rooms are very well done... Denise Diaz is very knowledgeable and she did a amazing kitchen design... Highly recommended so very patient Thanks so much I love my Dream kitchen
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Sandra R.
Date: 2018-06-29 23:51:13
This place is amazing! They have so many options to choose from. We were assisted by Denise Diaz who was extremely knowledgeable and had excellant design suggestions for us. We will always be grateful for her help!
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Aye C.
Date: 2023-09-02 20:44:26
Good price for cabinets here, we wanna shout out to Joey who helped us with design, fast and efficient. We also got quartz countertop from here as well, very good deal I think if you were looking for deals not breaking the bank, you should check this place out or else you will end up spend 50-75k for cabinets
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Mary S.
Date: 2023-07-14 01:49:17
Very friendly, helpful staff. Jonathon was pleasant while explaining, in detail the differences, pro and con between Quartz and Granite. As busy as they were on that Saturday, he never pushed or hurried me. Great place, a little lacking on product but I think everyone is in that predicament.
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Amarjit N.
Date: 2022-09-24 23:22:35
We got a great deal on our countertops. I wish we could get the color we wanted, but overall, excellent service and they were very communicative. I highly recommend this place.
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Lolo A.
Date: 2018-10-28 20:34:53
We had a smooth, no headache remodeling time. We were lucky enough to find Denise Diaz who was our personal designer .....she helped us designed our kitchen by only telling her what we wanted in it........and helped us choose the right materials for our 2 bathrooms. Always answered calls almost immediately with lots of patience and professionalism. Thank you Denise
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Karan S.
Date: 2024-10-03 23:30:36
The place has decent prices and selection of products but it's very inconvenient dealing with them. First, the employees are generally all on their phones and not interested in dealing with customers. Not welcoming, trying to get rid of you and just giving answers to get you out of the door. This used to be different years ago. Can't place over the phone and can't make exchanges/returns between granite expo locations. Apparently each location has different owners like a franchise. Imagine my surprise after traveling an hour to exchange something. The hours just dont make sense. Most contractors these days just dont have time to deal with orders/returns/exchanges so homeowners are forced to go there. Butttt they close at 5..... and pickups end at 4:30...So if you have a job then good luck making it here before they close. I renovated my home and bought about 50k worth of items but I couldn't get it done here due to the reasons above. So I had to find other vendors or just go back to home depot and deal with whatever they had. It's as if the entire Granite expo business is designed around the convenience of the employees vs the customer. Lowes and home depot offer discounted delivery with business membership. Piggy back on your contractors account and order from there. It'll save you a lot of headache.
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Chris W.
Date: 2024-02-22 17:16:37
Used them about 5 years ago and then again this year. Seems that they have changed. Price increased a lot ( but everything has so I get it ). I needed backsplash for a vanity I bought. Used to come with it, anyways they charge extra now, but they give it to you in a huge section I think they said 9 feet long. But they also charge you extra for cutting it to fit the vanity they just sold you. Just seems like taking advantage of the customer. There's another place in town just like them that does not do this, same items just more customer friendly.
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Roza L.
Date: 2021-03-29 05:37:28
Staff are not welcoming at all. The young guy who helped me out clearly didn't know what he was doing. They do have a nice showroom with competitive prices.
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Eman M.
Date: 2024-06-08 21:44:14
Place is nice a lot of options but it's so crowded and they have only 2 desks to serve kitchen design so the staff sitting there doing nothing because there is only two desks and each customer takes over an hour , no places to wait no places to sit no organizing chaos even with you guys know you have that many customers invest into improving customer service instead of letting the people pile up waiting and end up leaving like us without getting anything done
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Norma S.
Date: 2025-03-13 21:40:52
Granite Expo cabinets are very poor quality. What was portrayed and what they delivered was horrible. The Veneer was peeling when the installation crew came to install. I found out the cabinets were not made by them but from Vietnam. The installation crew couldn't speak English and hard to understand. I am very disappointed and won't have an operational kitchen for weeks because of their incompetence. Their showroom looks great but their cabinets delivered were terrible. Don't do business with them. Larry
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Penny C.
Date: 2024-02-14 07:36:59
We bought our floor from this location. It was an Everbrite floor with a 25 year wear warranty. The floor began to have bubbles. All over it and even on the extra we had in storage. Granite Expo did not help us in resolving the issue. They gave us the number of the manufacturer and said we should contact them. This was less than 3 months after installation. I bought my floor from granite Expo, not everbrite! Why wouldn't you take care of the problem? If you want a real warranty and a company that backs you, do not buy from Granite Expo! I have tried to resolve this issue and the initial date was in March 2023 and here I am in February 2024, with unresolved flooring issues! I have called and don't receive a call back. Buyer Beware!! This company does not have your back with wear warranty or problems with a manufacturer.
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Cassandra B.
Date: 2023-12-27 15:48:33
I was looking to buy granite for countertops so I stopped but the Granite Expo. The Granite Expo does not sell granite.
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Veronica H.
Date: 2022-12-10 03:47:13
Staff is incredibly rude! We walked in hoping to buy new kitchen cabinets and counters, however left without even a simple hello...not even goodbye. When we asked for help the staff stopped talking to each other long enough to look at us. Talk about uncomfortable... We love shopping at small businesses but this place obviously thinks they are too big for us small guys.
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Timothy K.
Date: 2018-05-15 02:31:26
We went in and got a quote on Granite counters. They gave us a quote for product that they couldn't fulfill. I gave our measurements when I got the quote and when I went in to purchase the product with there quote in hand they acted like they had no idea what I was talking about. When we finally got through that and were going to order our granite they told my that they couldn't get the island piece that they quoted me on. When I asked why they quoted me a price for something they couldn't get they couldn't give me an answer other then maybe the sales person that helped me didn't know the right place to look. Well if they don't know what they are doing then maybe they should train their employees a little better. I would not recommend Granite Expo to anyone.
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FAQ About Granite Expo — Based on Independent Research
What materials can I order a countertop from Granite Expo?
What types of spaces does Granite Expo fabricate countertops for?
What shapes of kitchen countertops does Granite Expo fabricate?
What countertop design styles does Granite Expo most often implement in San Jose, CA?
What is the service area of Granite Expo?
What types of clients does Granite Expo work with?
Does Granite Expo have its own countertop fabrication facility?
Does Granite Expo offer any discounts on countertop fabrication in San Jose, CA?
What is the price category of Granite Expo in San Jose, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Expo?
What is the fabrication and installation timeline for a countertop at Granite Expo?
How long does it take Granite Expo to prepare a quote for countertop fabrication and installation?
Does Granite Expo offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Expo provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Expo. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2232 West Ln, Stockton, CA 95205