contractor place 5
Huntsville, AL City Rating: We have identified this city as the primary city for this contractor.

Granite Empire of Huntsville

since 2018

Examples of works performed by Granite Empire of Huntsville

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About Granite Empire of Huntsville

68.36

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.360893 out of 100.

The family company from Huntsville works exclusively with high quality natural stone, favoring non-standard and exclusive projects. The staff of Granite Empire of Huntsville has extensive experience and deep knowledge of marble, quartz and granite and can fabricate countertops of any size and shape. The company works with a small number of trustworthy suppliers, which contributes to a quick turnover and a loyal pricing policy. The choice of material consists of several thousand color decisions. Qualified craftsmen provide a high level of countertop installation service and give a reliable warranty on materials and sealant.

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Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.787969 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

3

Good

Company Age

1.9

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Price Level

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Granite Empire of Huntsville

Wheelchair accessible entrance

Countertop contractor

Bathroom remodeler

Granite supplier

Kitchen remodeler

Marble supplier

Reviews about Granite Empire of Huntsville

All (21)

Google (16)

Facebook (5)

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Charlotte Smartt

Date: 2024-11-01 19:24:42

Granite Empire did an amazing job with my new countertops. They were so patient and explained everything throughout the process. The installation guys were AMAZING. Everyone was so professional and wonderful. I feel like I have a new kitchen all over again💖💖💖💖💖

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Jo Huffines

Date: 2022-08-04 14:20:15

I had a wonderful experience with Granite Empire. From the moment I walked in the door the staff was friendly and helpful. I worked with Galina and Cindy. Cindy helped me pick out a piece of granite and gave me a small piece to take home so that I could see if it would be a good fit. Once I selected the stone, Galina helped me determine my edge, sink type, and other minute details. She then came to my house and took all the measurements. About 5 days later, another professional gentleman came and did the template. The installation took place only a week later. So, from selecting my stone to installation, it took only 2.5 weeks. At the time of installation there was six installers who were very knowledgeable and professional. The cutting was done very well and I have minimal seams. I pictured the longest seam and as you can see, it is barely visible. There is a short seam in the front of the sink and back but that is preferable to a long seam elsewhere. If that is not your preference then you should work with the company about where best to place them. This company works hard to please their customers and are very professional. Also, their price was very reasonable compared to other companies. One in this area wanted 1k more for the same granite type and installation. So, all in all, choosing this company was a great choice. I can't even think of one complaint. In fact, I have a half bath that was scheduled the same day but my plumbing was being stubborn so they rescheduled the installation with no extra charge. That's unheard of these days. I'm very very happy and highly recommend this company.

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Markus Jarvis

Date: 2024-06-19 18:48:31

Good prices and installation was great. Gerlinda and the two gentlemen who came to install were all very helpful and professional. Highly recommend.

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Scott Moss

Date: 2020-11-10 12:54:12

Very impressed, from template measurement to install, 10 days. During install, one small piece had to be re-cut, they returned in about 90 minutes to finish the install. Beautiful granite and everyone was very professional. The people who work there especially like the owner, you can tell in a business when the employees love their boss. I would highly recommend.

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Brad Beasley

Date: 2024-09-27 16:56:34

Granite Empire of Huntsville did an outstanding job replacing our old and tired dental office countertops with sparkling new quartz!! Cindy and Rebekah were wonderful to work with and the installation crew was top notch. I can’t recommend them enough.

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Maria Ivan

Date: 2024-09-22 22:26:38

was a pleasure working with Granite Empire of Huntsville for my kitchen remodel. Big selection of granite countertops and very professional. Competitive pricing and good quality. I recommend them to anyone who wants to get a new kitchen countertop

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Doug Eller

Date: 2024-04-11 13:46:30

We had an excellent experience with Granite Empire of Huntsville. They were fairly priced for the Taj Mahal quartzite countertop and backsplash product installed. The installation was clean, sharp and timely. The office staff and the installation team were professional and helpful with all of our questions. Nicely done!

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Alex Khaimenov

Date: 2024-09-18 03:18:25

Granite Empire carries great product at great price. Extremely fast service. Whole process only took about 7 days and couple hours of installation time! Great work as well.

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william day

Date: 2024-01-24 21:14:04

This place is awesome. I went in to ask why my countertop was fading in color. Brought in a photo to show. They knew instantly what was the cause. Explained that the dishwasher hear was causing it to pull the color. Showed me the sealant I needed and explained the process. I thought I was screwed and was going have to replace my countertop. I would definitely recommend this place and will return when it's time to upgrade. Thank you so much.

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Kristin Howell

Date: 2024-04-03 01:28:48

Wegahta was our salesman and he was great from start to finish with communication and great customer service. They're selection was fantastic and the ladies in the office were super sweet to show me around and let me check out some slabs as well. We ended up with an absolutely BEAUTIFUL countertop in our kitchen and the installers did an amazing job! Definitely recommend Granite Empire

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Sebastian Weisser

Date: 2021-10-31 01:33:32

Should have read the recent reviews. I had used them twice before, referred a friend and my chiropractor. I paid $70 a sq foot for stone. Paid half on sept 4th and not fully installed till Oct 30th. After weeks waiting I got a call that my slab broke during cutting. But I had to wait another 10 days for the second piece to be cut. ( when it should been next day) When counter arrived there was no notch at the fridge panel and gap of 1/2 inch. Installer notched and pulled the counter closer leaving me with 1/2 gap against the wall. I will have to fix this when i tile back splash. The other end had to cut Sheetrock out for the seam at sink to match. The two sections were diff thickness. The sink cuts on the two pieces did not match up. The pieces must never been placed together to polish and check . I paid over $3,600 for sub par cutting, not matched with what was templated. The installer was super nice, he communicated very well and took his time to fix the errors that were made at the shop. The installer is the only reason I did not refuse the entire order. He had to seam, epoxy, grind and polish to try and blend out the mis cuts. Communication with office is lacking. I will never use granite empire again. Plus charged $100 surprise charge on my invoice for my edge that had been included the two times before

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Crystal Terrell

Date: 2024-06-20 21:12:09

We had a fantastic and seamless experience at Granite Empire. They have their inventory on site which allowed us to look at several different options in person and choose the best match for our home. Cindy was fantastic! She knew the pros and cons of each type of countertop material available and helped us figure out what kind of material we wanted and then was so patient as we looked at several different colors and designs. Granite Empire had the best selection and price compared to three other granite countertop stores we visited in Huntsville. We love our countertop and will be back for our next countertop needs.

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Dorin Indoitu

Date: 2024-09-14 18:10:17

I recently had the pleasure of working with Granite Empire of Huntsville, and I couldn’t be more impressed! Their selection of stone is incredible, with over 140 colors to choose from, making it easy to find the perfect match for my home. My salesperson, Galina, was amazing — knowledgeable, patient, and attentive to every detail. The entire process was smooth, and their customer service is truly exceptional. I was especially pleased with how fast everything went; my countertops were installed in just 6 days! If you’re looking for top-quality stone and excellent service, Granite Empire is the place to go. Highly recommend!

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Cristina Hanganu

Date: 2024-09-15 17:53:26

I ve had an amazing expirience with Granite Empire i was able to chose the slab and the part that i liked the most , they customer service was top notch and install went smooth and looks just perfect !

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MR VMR

Date: 2024-09-30 19:21:34

Prices are fair however, They dropped the first island piece and busted it, they came back with a new piece a few days later and placed it in. I noticed a few chips and scratches in it and called to have them repaired. They made a time and then on that day rescheduled for the next day. When they came in, they did try their best however one of the chips is still very noticeable and so is the scratches on the side. I called to say let’s just give a discount for the inconvenience and due to the the damaged piece (there’s not another piece they can replace it with) and I get a well let’s see pictures and we will see what we can do. The crew was just here and even stated the chip is still noticeable. You are talking a $4k investment and they want to fight over this …. I would have offered a discount when the first piece busted my driveway. My house smells like epoxy, I’ve had to wait over the time stated. I’ve been patient and very kind to the workers because They were friendly and professional through the entire experience. I would not recommend this company due to the damages. Here’s the picture they wanted chips and scratches. UPDATE: We did come to an agreement on a 20% discount for the inconvenience and the fact the 2 spots can not be fixed

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Missy Morgan

Date: 2024-10-11 21:44:25

The process from start to finish with Granite Empire went smoothly. Sales was low pressure and choosing the quartz was easy and they have a great selection with fair prices. Scheduling the measuring and installation was also quick and easy. As shown in the pictures, due to multiple factors, the quartz installed in the powder room had a level of crookedness to it. Once the owner was notified of the problem, he came over to assess the situation and offered multiple options to fix the appearance. We are currently in the process of getting it fixed, but I have no doubt that when it is all said and done, we will find a good solution. Update 10/11/2024: Dinu was great in helping to remedy the appearance of the crooked lines. He did a great job and was determined to make things right. We appreciate his effort and are very happy with Granite Empire.

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Crystal Terrell

recommends

We had a fantastic and seamless experience at Granite Empire. They have their inventory on site which allowed us to look at several different options in person and choose the best match for our home. Cindy was fantastic! She knew the pros and cons of each type of countertop material available and helped us figure out what kind of material we wanted and then was so patient as we looked at several different colors and designs. Granite Empire had the best selection and price compared to three other granite countertop stores we visited in Huntsville. We love our countertop and will be back for our next countertop needs.

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Corrie N Scott Shelton

recommends

Love my countertops from Granite Empire! Great experience and definitely recommend!

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Taya Gray

recommends

It was a pleasure to work with Granite Empire! They are friendly, professional, and have a great selection of granite and quartz countertops. The installation took place sooner than expected. The most exciting part is that they were able to fabricate our quartz countertops with no seams which makes them look even more beautiful!

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Derya Kahraman

recommends

I've had a wonderful experience with Granite Empire. Eric, my sales person, was so patient with all my questions and late calls. My countertop was installed within 10 days and it looks absolutely stunning! I highly recommend Granite Empire to everyone who is in search of a good countertop company!!

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Paula Coroi

recommends

Perfect service and very competitive prices for all they in stock material that includes fabrication and delivery! Thanks Granite Empire of Huntsville

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