Granite Empire of Huntsville
since 2018
Examples of works performed by Granite Empire of Huntsville
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About Granite Empire of Huntsville — Ranked №5 Countertop Fabricator and Installer in Huntsville, AL
total score
Exact value: 67.610778 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Empire of Huntsville, founded in 2018, ranked number 5 in Huntsville, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Empire of Huntsville among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Empire of Huntsville: Total Score & Key Ratings
The Total Score of 67.61 out of 100 achieved by Granite Empire of Huntsville in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Empire of Huntsville has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.51 out of 5.
You can read detailed information and evaluations from our independent research of Granite Empire of Huntsville’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Empire of Huntsville directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Empire of Huntsville
The family company from Huntsville works exclusively with high quality natural stone, favoring non-standard and exclusive projects. The staff of Granite Empire of Huntsville has extensive experience and deep knowledge of marble, quartz and granite and can fabricate countertops of any size and shape. The company works with a small number of trustworthy suppliers, which contributes to a quick turnover and a loyal pricing policy. The choice of material consists of several thousand color decisions. Qualified craftsmen provide a high level of countertop installation service and give a reliable warranty on materials and sealant.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 124
YELP
reviews: n/a
reviews: 23
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Empire of Huntsville
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
Accepts Credit Cards
Countertop contractor
Bathroom remodeler
Granite supplier
Kitchen remodeler
Marble supplier
Countertop Installation
Cabinetry
Kitchen & Bath
Countertop store
Reviews about Granite Empire of Huntsville
All (21)
Google (16)
Facebook (5)
Charlotte Smartt
Date: 2024-11-01 19:24:42
Granite Empire did an amazing job with my new countertops. They were so patient and explained everything throughout the process. The installation guys were AMAZING. Everyone was so professional and wonderful. I feel like I have a new kitchen all over again💖💖💖💖💖
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Jo Huffines
Date: 2022-08-04 14:20:15
I had a wonderful experience with Granite Empire. From the moment I walked in the door the staff was friendly and helpful. I worked with Galina and Cindy. Cindy helped me pick out a piece of granite and gave me a small piece to take home so that I could see if it would be a good fit. Once I selected the stone, Galina helped me determine my edge, sink type, and other minute details. She then came to my house and took all the measurements. About 5 days later, another professional gentleman came and did the template. The installation took place only a week later. So, from selecting my stone to installation, it took only 2.5 weeks. At the time of installation there was six installers who were very knowledgeable and professional. The cutting was done very well and I have minimal seams. I pictured the longest seam and as you can see, it is barely visible. There is a short seam in the front of the sink and back but that is preferable to a long seam elsewhere. If that is not your preference then you should work with the company about where best to place them. This company works hard to please their customers and are very professional. Also, their price was very reasonable compared to other companies. One in this area wanted 1k more for the same granite type and installation. So, all in all, choosing this company was a great choice. I can't even think of one complaint. In fact, I have a half bath that was scheduled the same day but my plumbing was being stubborn so they rescheduled the installation with no extra charge. That's unheard of these days. I'm very very happy and highly recommend this company.
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Markus Jarvis
Date: 2024-06-19 18:48:31
Good prices and installation was great. Gerlinda and the two gentlemen who came to install were all very helpful and professional. Highly recommend.
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Scott Moss
Date: 2020-11-10 12:54:12
Very impressed, from template measurement to install, 10 days. During install, one small piece had to be re-cut, they returned in about 90 minutes to finish the install. Beautiful granite and everyone was very professional. The people who work there especially like the owner, you can tell in a business when the employees love their boss. I would highly recommend.
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Brad Beasley
Date: 2024-09-27 16:56:34
Granite Empire of Huntsville did an outstanding job replacing our old and tired dental office countertops with sparkling new quartz!! Cindy and Rebekah were wonderful to work with and the installation crew was top notch. I can’t recommend them enough.
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Maria Ivan
Date: 2024-09-22 22:26:38
was a pleasure working with Granite Empire of Huntsville for my kitchen remodel. Big selection of granite countertops and very professional. Competitive pricing and good quality. I recommend them to anyone who wants to get a new kitchen countertop
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Doug Eller
Date: 2024-04-11 13:46:30
We had an excellent experience with Granite Empire of Huntsville. They were fairly priced for the Taj Mahal quartzite countertop and backsplash product installed. The installation was clean, sharp and timely. The office staff and the installation team were professional and helpful with all of our questions. Nicely done!
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Alex Khaimenov
Date: 2024-09-18 03:18:25
Granite Empire carries great product at great price. Extremely fast service. Whole process only took about 7 days and couple hours of installation time! Great work as well.
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william day
Date: 2024-01-24 21:14:04
This place is awesome. I went in to ask why my countertop was fading in color. Brought in a photo to show. They knew instantly what was the cause. Explained that the dishwasher hear was causing it to pull the color. Showed me the sealant I needed and explained the process. I thought I was screwed and was going have to replace my countertop. I would definitely recommend this place and will return when it's time to upgrade. Thank you so much.
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Kristin Howell
Date: 2024-04-03 01:28:48
Wegahta was our salesman and he was great from start to finish with communication and great customer service. They're selection was fantastic and the ladies in the office were super sweet to show me around and let me check out some slabs as well. We ended up with an absolutely BEAUTIFUL countertop in our kitchen and the installers did an amazing job! Definitely recommend Granite Empire
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Sebastian Weisser
Date: 2021-10-31 01:33:32
Should have read the recent reviews. I had used them twice before, referred a friend and my chiropractor. I paid $70 a sq foot for stone. Paid half on sept 4th and not fully installed till Oct 30th. After weeks waiting I got a call that my slab broke during cutting. But I had to wait another 10 days for the second piece to be cut. ( when it should been next day) When counter arrived there was no notch at the fridge panel and gap of 1/2 inch. Installer notched and pulled the counter closer leaving me with 1/2 gap against the wall. I will have to fix this when i tile back splash. The other end had to cut Sheetrock out for the seam at sink to match. The two sections were diff thickness. The sink cuts on the two pieces did not match up. The pieces must never been placed together to polish and check . I paid over $3,600 for sub par cutting, not matched with what was templated. The installer was super nice, he communicated very well and took his time to fix the errors that were made at the shop. The installer is the only reason I did not refuse the entire order. He had to seam, epoxy, grind and polish to try and blend out the mis cuts. Communication with office is lacking. I will never use granite empire again. Plus charged $100 surprise charge on my invoice for my edge that had been included the two times before
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Crystal Terrell
Date: 2024-06-20 21:12:09
We had a fantastic and seamless experience at Granite Empire. They have their inventory on site which allowed us to look at several different options in person and choose the best match for our home. Cindy was fantastic! She knew the pros and cons of each type of countertop material available and helped us figure out what kind of material we wanted and then was so patient as we looked at several different colors and designs. Granite Empire had the best selection and price compared to three other granite countertop stores we visited in Huntsville. We love our countertop and will be back for our next countertop needs.
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Dorin Indoitu
Date: 2024-09-14 18:10:17
I recently had the pleasure of working with Granite Empire of Huntsville, and I couldn’t be more impressed! Their selection of stone is incredible, with over 140 colors to choose from, making it easy to find the perfect match for my home. My salesperson, Galina, was amazing — knowledgeable, patient, and attentive to every detail. The entire process was smooth, and their customer service is truly exceptional. I was especially pleased with how fast everything went; my countertops were installed in just 6 days! If you’re looking for top-quality stone and excellent service, Granite Empire is the place to go. Highly recommend!
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Cristina Hanganu
Date: 2024-09-15 17:53:26
I ve had an amazing expirience with Granite Empire i was able to chose the slab and the part that i liked the most , they customer service was top notch and install went smooth and looks just perfect !
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MR VMR
Date: 2024-09-30 19:21:34
Prices are fair however, They dropped the first island piece and busted it, they came back with a new piece a few days later and placed it in. I noticed a few chips and scratches in it and called to have them repaired. They made a time and then on that day rescheduled for the next day. When they came in, they did try their best however one of the chips is still very noticeable and so is the scratches on the side. I called to say let’s just give a discount for the inconvenience and due to the the damaged piece (there’s not another piece they can replace it with) and I get a well let’s see pictures and we will see what we can do. The crew was just here and even stated the chip is still noticeable. You are talking a $4k investment and they want to fight over this …. I would have offered a discount when the first piece busted my driveway. My house smells like epoxy, I’ve had to wait over the time stated. I’ve been patient and very kind to the workers because They were friendly and professional through the entire experience. I would not recommend this company due to the damages. Here’s the picture they wanted chips and scratches. UPDATE: We did come to an agreement on a 20% discount for the inconvenience and the fact the 2 spots can not be fixed
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Missy Morgan
Date: 2024-10-11 21:44:25
The process from start to finish with Granite Empire went smoothly. Sales was low pressure and choosing the quartz was easy and they have a great selection with fair prices. Scheduling the measuring and installation was also quick and easy. As shown in the pictures, due to multiple factors, the quartz installed in the powder room had a level of crookedness to it. Once the owner was notified of the problem, he came over to assess the situation and offered multiple options to fix the appearance. We are currently in the process of getting it fixed, but I have no doubt that when it is all said and done, we will find a good solution. Update 10/11/2024: Dinu was great in helping to remedy the appearance of the crooked lines. He did a great job and was determined to make things right. We appreciate his effort and are very happy with Granite Empire.
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Crystal Terrell
We had a fantastic and seamless experience at Granite Empire. They have their inventory on site which allowed us to look at several different options in person and choose the best match for our home. Cindy was fantastic! She knew the pros and cons of each type of countertop material available and helped us figure out what kind of material we wanted and then was so patient as we looked at several different colors and designs. Granite Empire had the best selection and price compared to three other granite countertop stores we visited in Huntsville. We love our countertop and will be back for our next countertop needs.
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Corrie N Scott Shelton
Love my countertops from Granite Empire! Great experience and definitely recommend!
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Taya Gray
It was a pleasure to work with Granite Empire! They are friendly, professional, and have a great selection of granite and quartz countertops. The installation took place sooner than expected. The most exciting part is that they were able to fabricate our quartz countertops with no seams which makes them look even more beautiful!
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Derya Kahraman
I've had a wonderful experience with Granite Empire. Eric, my sales person, was so patient with all my questions and late calls. My countertop was installed within 10 days and it looks absolutely stunning! I highly recommend Granite Empire to everyone who is in search of a good countertop company!!
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Paula Coroi
Perfect service and very competitive prices for all they in stock material that includes fabrication and delivery! Thanks Granite Empire of Huntsville
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FAQ About Granite Empire of Huntsville — Based on Independent Research
What materials can I order a countertop from Granite Empire of Huntsville?
What types of spaces does Granite Empire of Huntsville fabricate countertops for?
What shapes of kitchen countertops does Granite Empire of Huntsville fabricate?
What countertop design styles does Granite Empire of Huntsville most often implement in Huntsville, AL?
What is the service area of Granite Empire of Huntsville?
What types of clients does Granite Empire of Huntsville work with?
Does Granite Empire of Huntsville have its own countertop fabrication facility?
Does Granite Empire of Huntsville offer any discounts on countertop fabrication in Huntsville, AL?
What is the price category of Granite Empire of Huntsville in Huntsville, AL?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Empire of Huntsville?
What is the fabrication and installation timeline for a countertop at Granite Empire of Huntsville?
How long does it take Granite Empire of Huntsville to prepare a quote for countertop fabrication and installation?
Does Granite Empire of Huntsville offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Empire of Huntsville provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Empire of Huntsville. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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