About Granite Empire of Dayton — Ranked №3 Countertop Fabricator and Installer in Dayton, OH
71.73
total score
The main rating value calculated from more than 30 indicators.
Exact value: 71.725232 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Empire of Dayton, founded in 2020, ranked number 3 in Dayton, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Empire of Dayton among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Empire of Dayton: Total Score & Key Ratings
The Total Score of 71.73 out of 100 achieved by Granite Empire of Dayton in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Empire of Dayton has a rating of 3.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.14 out of 5.
You can read detailed information and evaluations from our independent research of Granite Empire of Dayton’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Empire of Dayton directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Empire of Dayton
All natural stone countertops are manufactured and installed by this business. They have their headquarters in Dayton, Ohio. They have the quickest service that is offered by any company in the area. Specialized designer assigned to each individual countertop project. The company provides a 25-year warranty to their countertops installation services. There are slabs with over 120 different hues to pick from in the stock. Their extensive cooperation with homeowners, along with their years of countertop industry knowledge, guarantees a smooth and trouble-free experience for the whole of the duration of your project.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
3.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 31
Google
3.9
reviews: 31
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.138624 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Granite Empire of Dayton as Excellent.
Our mystery shopper research revealed that the staff at Granite Empire of Dayton provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Granite Empire of Dayton’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Empire of Dayton directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Granite Empire of Dayton as Excellent.
The staff member from Granite Empire of Dayton who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Empire of Dayton may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
1.7
Emerging
Company Age
Granite Empire of Dayton is an emerging company, established in 2020.
Our research showed that Granite Empire of Dayton began operating in 2020, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Granite Empire of Dayton directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Granite Empire of Dayton has a dedicated office.
Our research revealed that Granite Empire of Dayton operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite Empire of Dayton directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Granite Empire of Dayton has its own production facility.
Our research revealed that Granite Empire of Dayton operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite Empire of Dayton directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Granite Empire of Dayton does not offer discounts for veterans.
Based on our mystery shopper research, we found that Granite Empire of Dayton does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite Empire of Dayton directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Granite Empire of Dayton as Fast.
According to our research, Granite Empire of Dayton quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Granite Empire of Dayton during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Empire of Dayton.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Granite Empire of Dayton as Standard.
Granite Empire of Dayton requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Empire of Dayton may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Empire of Dayton.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Granite Empire of Dayton as Average.
According to our mystery shopper evaluation, Granite Empire of Dayton provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Empire of Dayton.
Affordability
4.6
Low
Affordability
We rate the price level of Granite Empire of Dayton as Low.
Our mystery shopper research revealed that Granite Empire of Dayton offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $76.69 per square foot, while for Carrara Morro quartz, the price was $71.71. These prices fall into the Low category, making Granite Empire of Dayton an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $6396 for Calacatta Idilio quartz and $5981 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Empire of Dayton.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Granite Empire of Dayton
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Debit cards
NFC mobile payments
In store shopping
Countertop store
Bathroom remodeler
Countertop contractor
Granite supplier
Kitchen remodeler
Marble supplier
Reviews about Granite Empire of Dayton
All (9)
Google (9)
Source:Google
Jacob Thompson
Date: 2021-12-31 17:51:02
Stay away from this place if you are looking for a professional granite installation and customer service...they never (not once) have shown up on time...in fact I have had appointments with this company for the last 3 days and they no call and no show every day....either it will be a flat tire or their overwhelmed or they just straight up don't show for any reason (like today) HORRIBLE EXPERIENCE!!! I could wright a book with how I've been treated by this place....don't do it!!! If you read this before you deal with this company you will understand after they keep you strung along for 2 months!!!
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Source:Google
joe blamer
Date: 2022-04-06 15:11:29
Very happy with the experience... from the time of my inquiry to completion was very quick and efficient. Salesman (Chris) was very professional and we had frequent contact through the whole process. Installation team did an amazing job, on site for only 3 hours and the work is stellar. If you are in the market for a kitchen remodel, I would definitely start here, you will not be disappointed.
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Source:Google
Debra
Date: 2024-12-26 17:20:16
We just had new countertops installed and Granite Empire did an amazing job! We love the countertops, the service was good and installation was great!
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Source:Google
Emily Sluk
Date: 2023-08-02 20:52:02
Lori is amazing! She walked me through the entire process, explained the different options, gave her input when I asked, and advise on what would be best for me. She was patient with my indecision. She was also very knowledgeable of pricing, measurements and materials. The entire process was quick, efficient and competitively priced.
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Source:Google
dawn tindall
Date: 2022-11-18 14:54:37
Working with Alex on my countertop was delightful. She helped me keep on track to finish on time, continued to be encouraging during my indecision, and made me feel confident about my choice.
I've always liked having active shopping support in store, and I did not get that at many, many countertop stores I visited. Everyone I talked to at 2 locations was helpful and took time with me as needed. Bonus: they were probably the least expensive place in the area. Important, but second to the customer service.
I highly recommend Granite Empire! I will update when my countertop is installed, and I expect that will be a glowing recommendation too.
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Source:Google
Brandon Horwitz
Date: 2024-01-25 21:43:58
Worked with Aaron and Sierra. Unfortunately many, many delays and miscommunications. It was very poor measuring and install. Ray Charles could have measured better. One side went into my drywall about an inch on install to get dishwasher side even. They left drywall everywhere inside the cabinets. If I didn't put a backsplash in, it would look horrible. They left dirt ALL over the floor. Pic shown. One exposed end was not even finished or polished. They were supposed to give me a discount for all the mishaps. That didn't happen either. No call backs. They had my money.
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Source:Google
Emilio Perez
Date: 2022-04-08 16:15:02
Chris at Granite Empire Of Dayton was fantastic. He took time listen to our needs and got us exactly what we wanted. I was also amazed how fast and efficient the whole process was. From the time we ordered the counters to install was 3 weeks. I would highly recommend Chris and Granite Empire!!
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Source:Google
Jessica Day
Date: 2022-03-31 16:02:47
Absolutely love my granite countertops! Chris helped me along the way! I went to pick out my counters Saturday, by Tuesday they measured and by Thursday they were installed!!!! The FASTEST turn around ever ! I would absolutely recommend them! Actually my neighbor and mother are both using them now as well! Great job!
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Source:Google
Rod S
Date: 2022-04-05 12:15:17
Reading through the reviews, to be honest, I was a bit skeptical but went to the store anyway. The store closes at 530 and we got there about 430. Chris took his time to answer our questions not even flinching when I realized the store closed 20 minutes prior. We put our deposit down on Thursday and was advised that the template guy would be out the following Monday and that it would be 7-10 business days to install. They called on Tuesday after template to set an appointment for the next day for install. We were actually out of town so we scheduled for the following Monday (Yesterday) to install. While the installers missed their window and was a bit late, when they arrived they were efficient and answered any questions I had. When I showed them that my cup washer may not fit, they adjusted everything (not because they had to but to help me) to allow it to fit. I am super happy with the whole experience! Kudos to Chris and the entire team.
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Source:
FAQ About Granite Empire of Dayton — Based on Independent Research
What materials can I order a countertop from Granite Empire of Dayton?
During our independent research, we found that Granite Empire of Dayton offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Granite Empire of Dayton’s clients in Dayton, OH for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Granite Empire of Dayton fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Granite Empire of Dayton is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Granite Empire of Dayton fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Granite Empire of Dayton, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Granite Empire of Dayton most often implement in Dayton, OH?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Granite Empire of Dayton successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Granite Empire of Dayton?
The company’s office is located at 2409 Wilmington Pike, Dayton, OH 45419, but its work is not limited to just the city of Dayton, OH. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Granite Empire of Dayton work with?
Like many participants in our rating, Granite Empire of Dayton works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Granite Empire of Dayton often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Granite Empire of Dayton have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Granite Empire of Dayton has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Granite Empire of Dayton offer any discounts on countertop fabrication in Dayton, OH?
According to our research, Granite Empire of Dayton does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Granite Empire of Dayton may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Granite Empire of Dayton in Dayton, OH?
According to the assessment of our independent rating, Granite Empire of Dayton in Dayton, OH falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $6396$ at a rate of $76.69$ per sq. ft., and the cost using Carrara Morro quartz was $5981$ at a rate of $71.71$ per sq. ft. These prices turned out to be among the lowest of all companies in Dayton, OH, which allowed us to categorize Granite Empire of Dayton as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Empire of Dayton?
Yes, according to our research, Granite Empire of Dayton offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Granite Empire of Dayton?
According to the results of our independent research, Granite Empire of Dayton in Dayton, OH offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Granite Empire of Dayton to prepare a quote for countertop fabrication and installation?
According to our research, Granite Empire of Dayton in Dayton, OH prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Granite Empire of Dayton offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Granite Empire of Dayton performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Granite Empire of Dayton provide for its work?
According to our information and industry practice, Granite Empire of Dayton, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Granite Empire of Dayton in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Empire of Dayton. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Granite Empire of Dayton for a Free Estimate
Granite Empire of Dayton is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Granite Empire of Dayton know that you found them through the National Ranking Countertops Contractors!