Granite Empire of Chattanooga
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Examples of works performed by Granite Empire of Chattanooga
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About Granite Empire of Chattanooga
total score
Exact value: 22.540284 out of 100.
Countertops of Granite Empire of Chattanooga are not only durable in use but also suitable for your design. The company works with residential clients as well as with commercial ones. The main goal of the company to make an individual and luxury countertop for everyone. The business fabricates kitchen countertops, vanities and fireplaces from marble, quartz and exquisite granite. If you live in Chattanooga and the surrounding areas and look for sophisticated designs, this company is an ideal variant for you! Affordability, convenience, a one year guarantee on its installation and a 25-year warranty on its sealant are the main advantages of the business.
Customer Feedback Score
reviews: 333
YELP
reviews: 11
reviews: n/a
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reviews: n/a
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Kitchen
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Commercial
Fireplaces
Sill rail
Contact Granite Empire of Chattanooga for a Free Estimate
1313 E 12th St, Chattanooga, TN 37404
Additional benefits of Granite Empire of Chattanooga
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Assembly service
Service guarantee
Gender-neutral restroom
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Countertop Installation
Countertop store
Countertop contractor
Granite supplier
Marble supplier
Reviews about Granite Empire of Chattanooga
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Google (16)
Meredith Carter
Date: 2024-03-01 20:41:05
We absolutely love our beautiful granite countertops and quartz under mount sink. A company that cares, Granite Empire of Chattanooga are top notch and very quick. Our family and friends were so impressed and plan to use them too. We couldn’t be happier all the way around. Thank you Juan, Alexis and Eric for doing an amazing installation job, we will never forget you all!!!
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Bekah Dover
Date: 2024-03-01 20:31:58
Peter helped us find the perfect color combination and gave us a great deal! They came and measured and came back and installed it all within 2 weeks! Very satisfied with our beautiful countertops and sink!
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smita brahmbhatt
Date: 2024-11-01 19:07:45
granite empire have very good choice of stones . We changed our kitchen countertops from granite to quartz. Maria Ivan who works for company and came with samples and was very honest and gave us details of what is best , she asked us to visit their shop to get better idea of our selection of quartz. It took a while but in the end everything worked out . Beautiful 😍 workmen ship
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Allison Jones
Date: 2024-07-30 12:15:33
Maria at Granite Empire is so great to work with! She has helped me all through every step that they have needed to take and our granite has turned out to be better than we could’ve ever imagined! We will definitely be using granite empire again if we ever need granite in the future!
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Angela Sewell
Date: 2024-01-12 11:49:17
I was going to get laminate countertops because it was cheaper, and through a well known building supply company. It was going to take 4 weeks after waiting 6 weeks to get it measured. I found Granite Empire of Chattanooga on Facebook. I messaged them, and Peter came out the same day and measured and installed 6 business days later! I was able to get Granite because their prices was $1,000 less than the quote for granite was from the building supply company. I am happy with Granite Empire of Chattanooga and I will recommend them to anyone looking for a great job and great prices!
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Tina Rawlston
Date: 2024-09-17 01:51:53
Maria was extremely helpful. Everything was done in an expedient time frame. She was always available for questions, even after hours. She was very helpful in giving good advice and feedback about choices as well. The installation was seamless. The countertops are beautiful and affordable!
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ashlea snell
Date: 2025-01-08 14:56:12
Maria and the Granite Empire team worked with us to bring our beautiful kitchen to life. Maria was patient and kind as we had questions and made decisions. The install team was professional and kind and they did a fabulous job.
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Melissa Pack
Date: 2024-04-27 04:39:50
What I picked out and paid for- what I triple triple double checked that they would be like I wanted them they insured me that they would be, I made so sure of everything because of the trouble I had had with them since January. They put the seam in the middle of the countertop VERY NOTICABLE and the installation again like before was horrible. I wanted this fixed they countertops look awful and NOT what I had ordered. But because they did not want to cut another slab this is what I got didn't matter what I had ask for and was told I would get. I did not call the store I called my salesperson then I called the owner that is what I was told to do. then I get a letter from a lawyer saying I was defamation and not to call the store again or anyone there. In my opinion and experience they are the worst place. They didn't care at all that I didn't get what I paid for and expected to get ( also they charged me for more square feet that I have & they put no sealer on the countertops and no silicone around the sink
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Jeramie I
Date: 2024-11-04 17:23:33
I've had 2 countertops installed by granite empire. They are very fast and easy to deal with. They have a great selection to choose from and The stone is beautiful. They do a good job cutting out the necessary holes for sinks, faucets, cooktop, etc, and matching the seam patterns. I would recommend this company to a friend.
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Jenna Gould
Date: 2024-04-01 15:15:51
I've done business with Granite empire twice. I'm happy with the quality & aesthetics of the stone I chose, as well as I felt their prices were fair. The Gentleman that did the backsplash in my kitchen was very good at his craft. If this is enough for you, read no more & head to the store. Continue reading as to where the 2 star review comes from. After just the kitchen project I would have given a 4 star rating & brushed off the issues as one off incidents - this is why I went back for a second project. In the kitchen project - I was sure to clarify with my salesman, Bryan, that the only thing I needed to prepare for install was shutting the water off since I was paying for tear out as he referred to the service as them taking care of everything. I specifically mentioned some other companies requiring disconnection of plumbing, however he told me that was included. Install day arrives. Im told that I need to come up with $100 cash immediately for the install team to disconnect my plumbing. I call Bryan who stated he "told [me] that" - I can assure you I'd remember someone telling me I needed $100 CASH. The counters are installed, & then Im told they forgot my sink but since I was the last project of the day they'd come back tomorrow, leaving me without a kitchen sink. They should have offered to push the install to the next day so that I could disconnected the plumbing... just felt like a cash grab/taking advantage of the situation. Ultimately Bryan did the right thing and reimbursed the $100. My counters look great. Bathroom project - Bryan measured. Explained the process for the drop in tub surround and what supplies and supports I would need to have available for the installers on the day of install in 5-7days due to the new stone being a thicker stone than the marble currently in place. This time I knew the drill on disconnecting the plumbing. I was also once again asked to pay for the project in full upfront. My check was cashed long before any stone reached my house. Install took about 3 wks, When I asked Bryan for updates he responded "call Zoe" (Who is an absolute Gem of a human. Zoe and Lisandra I would give 5 star reviews all day long. they are both fast to respond, kind, solution focused, etc). I also communicated with Lisandra as I wanted copies of the documents I had signed. When these were sent over to me, one of the documents had been altered and my signature had been forged by presumably an employee. Install day- I get a call that two installers will be arriving & neither speak english (my only language). I let the gentleman know where the supplies are for the tub supports in the bathroom. I walk them to the bathroom and they look under the sinks and get to work. My phone rings and it's the same gentleman telling me his installers said I did not disconnect the plumbing...once again feel like I'm being taken advantage of & offered to face time him to which he declined & "took my word". Numerous pieces were not fabricated correctly despite two templating sessions. Again no communication on when this would be completed until I called Zoe who hadn't been made aware there was a problem. Bryan told me it was his day off. One of the corrections was to radius a corner to match the sink. It was done free hand. It's disappointing no template was used. The installers did not use the supplies I was requested to provide or their own supplies to stabilize the tub. My tub was left with many scuffs and scratches as well as one major crack. I was told the owner would reach out to me a week ago. I've followed up twice. I hope to update this review with a positive resolution without involving any other parties. I understand accidents happen, a phone call takes but a minute to show honesty & integrity. There are some very kind, talented, hard working folks at Granite Empire that shouldn't have to waste there time on things like this. They offer great products/selection. Id like to see realignment in their payment with industry standard to 30% upfront which I would insistent on after this experience.
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Joyce Stickles
Date: 2024-05-01 03:20:28
I just purchased granite countertops from Granite Empire. My sales person was Peter. Very knowledgeable, professional and patient in answering my questions. Installation was completed when promised and it's beautiful. I would highly recommend this company, and for sure, ask for Peter.
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Chelsea Varnell
Date: 2024-09-24 23:25:40
Maria was absolutely great through the whole countertop shopping, installation, and follow up experience. She knew exactly what countertops they had in stock and available at Granite Empire, and was very knowledgeable about each one. She directed me to exactly what I wanted to look at and answered all my questions very quickly. I’m so happy with my new quartz countertops! They look incredible in my kitchen and bathroom. Would definitely recommend to a friend!
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Valerie King - Quinkert
Date: 2024-08-20 17:03:13
I wanted to post a review because this company is just fantastic. From working with Peter to select the stone, to the man and woman who measured our counter tops to the install gentlemen - it was coordinated well and extremely professional. I have misplaced the names of the men who did our install and will update when I find them but they were outstanding and HONEST! We had very large counter tops and as you can see they turned out amazing. Would definitely use this company again!
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Jessica Gamberi
Date: 2024-01-04 19:55:20
We had the best experience with Granite Empire! We wanted a place to go and view the stones and they have an excellent selection! Peter was so easy to work with and we got it all delivered to Alabama, so don’t worry about distance! Communication was easy and we even added a full height backsplash and shower pieces (top of the bench, top and front of the small walls in the picture) along the way to match our countertops. Everyone was friendly and scheduling was easy. Will continue to recommend to anyone looking for quality service and beautiful stone!
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Tiffany Smith
Date: 2024-12-04 23:39:30
Jessica Jones at Granite Empire is my hero! She went above and beyond for me in all aspects. She spent so much time going over details, helping me with selection, and calming me through my remodel experience. Other Granite businesses did not care if I found what I wanted and actually told me to go somewhere else. When I called Granite Empire, Jessica was amazing! I spoke to other people there, but she was the most helpful of all. She special ordered exactly what I was searching for and gave me an outstanding price beating even the cost at places like Home Depot. She cares. I couldn't have had a better experience with anyone else. She even suggested the sink I purchased, even though I did not buy it from her. Call Jessica Jones at Granite Empire.
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C Med
Date: 2024-05-24 15:00:51
We just had our countertops installed this morning and we absolutely love them. The crew who installed them came earlier than scheduled, and the all job was done in 45 minutes. Maria helped us through the all process and she was awesome to work with. We are so happy with the work they've done, that we are having them do our backslash too next week! Thank you Granite Empire!
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Contact Granite Empire of Chattanooga for a Free Estimate
Choose the Way That Works Best for You!
1313 E 12th St, Chattanooga, TN 37404