Granite Division
since 1998
Examples of works performed by Granite Division
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About Granite Division — Ranked №4 Countertop Fabricator and Installer in Tyler, TX
total score
Exact value: 71.075527 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Division, founded in 1998, ranked number 4 in Tyler, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Division among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Division: Total Score & Key Ratings
The Total Score of 71.08 out of 100 achieved by Granite Division in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Division has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.89 out of 5.
You can read detailed information and evaluations from our independent research of Granite Division’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Division directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Division
Does your bathroom or kitchen need refurbishing? Order custom stone countertops to enjoy perfect serviceability. Granite Division is a one-stop supplier of stone slabs. The company’s priority is to satisfy clients’ demands by fabricating premium-quality custom countertops for their dwellings. The brand produces furniture for both residential apartments and commercial buildings. Taking measurements on site is an obligatory part of the manufacturing process to guarantee perfect fitting. Clients also get a free estimate and kitchen countertop installation near them upon ordering furniture here.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 65
YELP
reviews: 5
reviews: 27
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Division
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Kitchen & Bath
Granite supplier
Countertop contractor
Countertop store
Flooring contractor
Flooring store
Marble contractor
Marble supplier
Natural stone supplier
Stone cutter
Tile store
Reviews about Granite Division
All (24)
Google (14)
Facebook (5)
Yelp (5)
Kimber Spinks
Date: 2024-12-14 04:24:07
This is my third time to use Granite Division for remodel work. Jenny helped us find the perfect quartzite for our two guest bathroom countertops. She knows her stuff!! Getting the team to my house to measure and then to install could not have been easier and all the guys were super nice and did amazing work. They are awesome at communicating who’s going to be where and when and they did their best to work around our schedules. I’m so happy to recommend them!!
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Carrie Tutt
Date: 2023-10-31 16:28:38
I have used granite division for granite installation in my kitchen, quartzite installation in my laundry room and now they have saved the day in my master bathroom. I needed to have a new vanity installed and they removed the existing marble countertop without cracking it miraculously and reinstalled it onto the new vanity! They are always professional and a joy to work with.
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Joey bateman
Date: 2024-07-22 01:16:08
I could list all the reasons why GDI deserves a two-star review, but I'll keep it simple: - Poor communication - Overpromising and underdelivering - Subcontractors who leave a huge mess Save yourself the trouble and choose a company that truly deserves your business.
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Nancy Hart
Date: 2025-01-02 19:06:59
We recently had our kitchen remodeled and my husband and I know David the owner very well so we stopped in to see him about a top for my new island. We wanted to see quartzite so David showed us quite a few pieces they had in stock. I did pick out a beautiful one that has absolutely transformed my kitchen to look like it belongs in a magazine! The island is 9x4 and is the focal point of the room. We were somewhat under a time crunch as we always have a huge Christmas party every year and I needed it to be completed as soon as possible. I think we started the project about mid September or so. David said he would do his best to get it done for us in plenty of time for our party which was December 14th.David did what he said he would and got my top finished in plenty of time and actually sent me text photos in different stages of it in production. This project was probably our fourth time to use Granite division as we have used them in the past for regular countertops of granite and our bathroom tops out of Quartz. I did also visit a few other Stone companies and David, by far had the best pricing. I would definitely recommend Granite Division for any of your remodeling projects! Nancy Hart 1-2-95
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Callisto K
Date: 2023-07-26 19:30:11
From knowing nothing about countertops to seeing the beautiful selections they have available to the final product was top quality. The process was smooth, the associates were helpful in helping me narrow down my choices and going through final selection and installation. They are very clear with you about pricing, seeing the layout, and communicating with you. We actually got our countertops and sinks installed earlier than scheduled which was great! Their showroom and lot is full of so many beautiful and unique pieces I had a hard time choosing, definitely take a trip there and find that piece that speaks to you!
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Joseph Smith
Date: 2024-02-08 04:23:24
Beyond impressed with these guys. From the flooring to the countertops they took great care of my family and the new construction. Besides the money GD saved us the customer service is unmatched. Thank you guys again.
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Rosemary Swann
Date: 2020-12-01 20:32:32
I am happy to say that my experience with Granite Division has been completely professional in every way. Rachel from the design team was key to finding the perfect quartzite choice as well as the tile choice. She helped me to plan the installation which was made on time and in quick order and was perfect. The selection of tile, granite, quartzite and marble is very deep, so much to choose from!! They also carry a high quality stainless sink line. Follow up and customer care was helpful and kept me informed.
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Amy Edgemon
Date: 2024-12-14 00:54:49
I totally agree with another review regarding this establishment. - Poor communication - Overpromising and underdelivering We drove over an hour each way to do business with The Granite Division. We were told that the installation crew could do it all, demo my old countertops, install my new sink (other than plumbing it) and install countertops the same day. (Other than the tile backsplash it would be done the next day.) Therefore, I ordered a sink for my kitchen and wrote a several thousand dollar check as a deposit so that templates could be done and work could be scheduled. After writing the check, we received a call on our way back home, that the one piece of granite that we had chosen wouldn't be enough for our countertops and island even though no templates had been made yet and they had measurements of our existing countertops to give them an idea of material needed, but informed me they had another slab we could buy but it would be a shiny finish instead of matching the leathered finish we had already put a deposit on. I was also was informed a few days later that our turn key job of everything being installed same day would not and could not happen either. Apparently their sales person was new and gave us incorrect information. When the project plans started falling apart because multiple instances of incorrect information given by The Granite Division, I canceled the job with The Granite Division and in turn stopped payment on my check. A few days later the owner had his employee call me and had the nerve to ask me to reimburse him $25 that his bank charged him for the stop payment. If your establishment would have had the integrity it should have and delivered on promises made at the time of your business taking my money, I would not have canceled the job therefore would not have canceled my check. I would be embarrassed if I were the owner of the lack of professionalism that this place exudes starting at the top with the owner. You wasted our time, cost me money on trips out of town back and forth to pick out granite and sinks, cost me the money to order sinks that now will not be installed, and caused me to pay bank fees because of your business's incompetence. We now will not have our kitchen done for the holidays with our family. DO NOT DO BUSINESS HERE!!
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Mike Goodson
Date: 2024-05-03 22:27:09
Huge selection of granite and quartzsite countertops. Very friendly customer service, ask for Kris Reeves. Kris was so helpful in showing us all of the different slabs. They are very reasonable on price, too! I am remodeling my kitchen, and this is where I am buying my granite!
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Pat Baldwin
Date: 2024-12-11 18:18:44
Pat Baldwin. Had stone installed about 15 yrs ago from The Granite Div. We had our entire bathroom done with a beautiful dark marble. Over time the sink area had absorbed soap residue in the stone pores. We wrestled with how to clean it for over a year thinking it was a lost cause or would be too expensive to get repaired or even if it could be repaired. Finally, broke down and called. I was put in contact with Jeremy. He set up an appt. To come out and see what, if anything, could be done at this stage. Jeremy and Clay came and said they thought they could help. A few days later Clay came over and worked several hours to remove the stains. When he was through, we were amazed at how good our sink and counter top looked. Both men were professional, friendly genuinely concerned with our delimma. I couldn't have asked or expected for a better outcome. The cost was ultra reasonable and Clay did an exceptional job. Would recommend this company to anyone. Thank you, Clay for returning our investment back to it's original beauty.
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Merrie Wright
Date: 2025-01-16 14:55:39
Amazing staff! We had a small chip in a granite countertop, which he repaired. He was on time, did the job quickly (you can't see the chip at all now), and was great to work with. Thank you!!!
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Sandra Savage
Date: 2023-07-18 18:45:55
This is my second experience to work with Granite Division. Great service each time. They worked hard to get my granite installed properly and were easy to work with. Recommend.
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Marsha Nelson
Date: 2023-07-18 13:56:30
The quartzite countertops I purchased at Granite Division were installed yesterday. They are beautiful & look better than I could imagine. The crew who installed were very professional & careful not only with my counters, but made sure nothing else was damaged in the process. David, Chris & everyone I had contact with were so helpful & responsive. I would highly recommend their services!
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Martha Polasek
Date: 2022-07-13 14:35:51
We had a small job that required enlarging the opening of our granite kitchen counter top so that our new electric cook top would fit. Someone suggested I call Granite Division & I did. The manager got in touch with his crew (already working on a job in Palestine where we live) & when they finished that job, they came to our home & did what we needed done. The crew was efficient, couteous, & knowledgeable & they left my kitchen clean. I recommend Granite Division & plan on using them again in the future.
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Shanon Gipson
What a great company I can't say enough about these guys! When you want a job done right these are the guys!
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Linda McCann Boucher
Granite Division has installed countertops in the last three houses we have built. They have an amazing selection of granite on site. Their work is always exceptional and their employees are very professional. Highly recommend Granite Division.
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Susan O'Sullivan
Such a great experience there! Beautiful granite but unmatched customer service! There was a piece of granite in one part of the house we had to cut a piece and put together. I had to look for the line knowing it was there and could barely find it. It’s affordable as well! I searched a lot of places and it was competitively priced.
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Jeanne Dent Modisette
They had a huge selection of granite and the salesman was very informative and patient while I made my choice of granite. They held my granite till I was ready for it. The installers were great. Our installation happened in the scheduled day. Very pleased.
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JP McCoy
We had a wonderful experience working with Granite Division. Scott was awesome and we couldn't be happier with our new kitchen countertops.
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JR R.
Date: 2025-02-11 19:32:19
Granite Division has one of the best selections of stone in Tyler. We visited all the granite yards in Tyler and decided that they were the ones to trust our new build to. We had them do a large kitchen with island, kitchenette, pantry, buttlers pantry, laundry and 4 bathrooms. All of our sinks were delivered directly to their fabrication department where they caught an imperfection in our farm sink. We had the opportunity the meet Jeremy the fab manager. He was so wonderful in helping us rectify the situation. Unfortunately we picked a marble material for our kitchen and Master Bath that was extra fragile. We live a long way from their shop down bumpy back roads which cracked one of our pieces. I spoke with Jeremy and the owner David and they remade the piece no questions asked. Iwas told that no payment would be made until i was completely happy with the job. Even though we had a couple unavoidable issues, I feel that Granite division stood behind there work to make us happy.
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Edd M.
Date: 2025-01-23 03:04:40
They have a grand selection of granite and Jenny is very knowledgeable about the granite, communication was great and installation went well, Definitely recommend!
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Tom H.
Date: 2022-04-27 17:15:20
We did a total remodel of our kitchen, master bath and powder room. Counter tops, backsplash, showers and large format floor tiles were all provided by Granite Division. From the first "hello" when we visited their showroom to the final installation everyone we dealt with was knowledgeable and helpful. Our project wasn't easy and even the company owner, David, got involved to attend to details a ensure we were pleased. We are thrilled with everything they did and highly recommend them.
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Lupe G.
Date: 2020-04-01 18:18:16
We recently completed a major remodel of the living area of our home. The effort started 15 months ago with an initial meeting with an interior designer, Suzanne Hargett, who put is in touch with Granite Division folks, specifically Ms. Byars McCall. From the get-go, Byars was a joy to work with. During our second or third visit to check out stone options, we found the one that we were going to use for the 11 ft x 4 ft island that was going to serve as the focal point. Since it was a fairly large area, we were not certain if one sheet of the granite ("Luminescence") would suffice; without missing a beat Byars said she would put the two sheets that we liked on hold - this was around November 2018 (we asked if we needed to put any sort of deposit and she told us that this was not necessary). In addition to the island granite, we also found the granite for the other counters in the kitchen and butler's pantry ("Uba Tuba"). Due to delays in lining the trades, the remodel did not start until July 2019. Prior to starting we visited with Byars and confirmed that our granite was still on hold - and it was. The Granite Division folks came out to do the templates mid-September 2019 and Chris and Jimmy were totally professional and meticulous. The countertops were subsequently installed in mid-October by 4 guys who, again, did an excellent job. Two more trips in late October to do some touch-up fill work and a final thorough polishing. Throughout the process, Byars stayed totally on top of things: she would confirm the task dates a day or two before they were to be done and she would follow up afterward to ensure we were 100% satisfied. Granite Division did a superb job - they have our highest recommendation for a completely professional company that delivers 100%++ satisfaction.
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Tammy L.
Date: 2023-11-15 20:15:22
BEWARE! Went to the site and chose the granite I wanted for my kitchen. When the granite was cut and brought to my home it was the wrong granite. I immediately called the salesperson (Jenny) and told her she had order the wrong granite she told me she would get with her manager (Chris) and call back. when Chris called he blamed me!!! how does that happen when you go the the yard put your hands on what you want and expect the salesperson to correctly order it!? and when she doesn't they say it was my fault! How? Chris was extremely rude and could care less. Now they say they will order the correct granite 8 days before Thanksgiving and I have to wait to have it installed! I've gone weeks without a kitchen.
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FAQ About Granite Division — Based on Independent Research
What materials can I order a countertop from Granite Division?
What types of spaces does Granite Division fabricate countertops for?
What shapes of kitchen countertops does Granite Division fabricate?
What countertop design styles does Granite Division most often implement in Tyler, TX?
What is the service area of Granite Division?
What types of clients does Granite Division work with?
Does Granite Division have its own countertop fabrication facility?
Does Granite Division offer any discounts on countertop fabrication in Tyler, TX?
What is the price category of Granite Division in Tyler, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Division?
What is the fabrication and installation timeline for a countertop at Granite Division?
How long does it take Granite Division to prepare a quote for countertop fabrication and installation?
Does Granite Division offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Division provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Division. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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3536 US-271, Tyler, TX 75708