Granite Design USA
since 2014
Examples of works performed by Granite Design USA
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About Granite Design USA
total score
Exact value: 19.410212 out of 100.
Granite Design USA is a reputable company specializing in quartz countertops. They collaborate with designers, offering their exclusive PerfectFITTM process for efficient installation. They provide a wide range of materials. To ensure complete satisfaction, Granite Design USA offers convenient online lot reservation and a layout approval system. This allows customers to reserve their preferred stone lot and have peace of mind knowing that the final layout will meet their expectations.Countertops can be installed within 24 hours of cabinet installation. This ensures a timely and hassle-free experience, allowing homeowners to enjoy the beauty and functionality of their new countertops without delay.
Customer Feedback Score
reviews: 36
YELP
reviews: n/a
reviews: 121
CoCo
reviews: n/a
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Contact Granite Design USA for a Free Estimate
Olde Canal Wy, Gorham, ME 04038
Additional benefits of Granite Design USA
Wheelchair accessible parking lot
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Reviews about Granite Design USA
All (18)
Google (13)
Facebook (5)
Jennifer Gagnon
Date: 2024-03-06 23:43:25
Sorry for miss understanding the original survey's instructions because I did want to comment on how professional Angus McLean and Sam were. They did not rush but were very thorough. They explained the care of the countertop along with warranty coverage to include how to handle repairs if incurred after warranty. They cleaned all surfaces, removed all trash and asked if I had any questions. Again professional work. Well done.
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melissa beamis
Date: 2024-05-29 16:58:38
The guys were awesome, they did a great job and knowledgeable with the product. Would definitely use again.
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Aram Donigian
Date: 2022-09-07 13:20:00
Granite Design was amazing to work with. I was impressed by the technician who came out and measured everything, and more impressed by the team that installed. We think it looks wonderful and was great quality and service at a very reasonable price. We'll certainly be coming back to Granite Design again. Thank you!
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Roland Girouard
Date: 2024-04-26 17:53:18
Excellent workmanship, we are very satisfied with the end product. Cory and Shawn the installers were great!
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Victor Chewning
Date: 2024-07-11 17:51:29
Granite Design had great communications all through the process. The estimator arrived on schedule, explained the process and options and advised the details of the installation. The installation crew (Cody, Shawn and Cody#2) were on time, polite and got right to work. They did an excellent job on the install and were done and cleaned up quicker than I expected. I was impressed with the work. I would use them again and would recommend them to my friends.
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Brad Wood
Date: 2024-12-17 00:45:46
Haven't gotten my countertops done yet, but the experience is not starting out good. Had a scheduled time for template for a week. The night before at 7pm get an email that the time is changed. They close at 4pm, so not sure how that works. But I can't be there for the time change. And, they will be closed for 2 weeks for the holidays. So I won't be able to to get the template done until after the 1st, or I need to call out of work and get written up for it. I can't call anyone or anything until the time that they are supposed to come.
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John Gerard
Date: 2024-08-08 22:01:02
The installation of our quartz countertop could not have gone smoother and the result was perfect! Cory and Shawn were great . . . friendly, professional, and efficient. Very pleased with the outcome.
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Lauren
Date: 2024-01-25 14:20:40
Absolutely abysmal customer service. We were not informed that the a time of signing our contract in August that we would have our template done in November then go 46 days without running water in our kitchen(due to our countertops being removed and sink disconnected) before they could install the new countertops. They don’t return phone calls either. No sympathy. No apology. Just told they simply couldn’t fit us in despite having been on their books for 5 months. Go anywhere else.
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Ethan
Date: 2024-10-02 12:59:25
We had Granite Design install countertop we purchased through Lowes. Multiple measurements were off. Our full height backsplash had to be reinstalled as it looked horrible. Multiple trips out and overall very unhappy with the quality of the project.
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Kay Con
Date: 2025-01-15 19:12:01
Josh C. was honest, informative and efficient. Very impressed with the customer service I've received via phone as well. The whole company seems like a well oiled machine! ☺️
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Thomas Rodrigue
Date: 2024-06-18 14:12:06
Great overall experience from the templating with Curtis, to the installation with Cory and Shawn. Prompt and professional.
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Anthony LeBel
Date: 2022-10-15 15:05:07
Could not have been more happy with the whole process. The measurement process was excellent. The technician was very courteous and professional. Communication was outstanding. The installation was also very professional, The team was very professional and took great care in their surroundings. They also called prior due to a cancellation to see if we could have them install earlier. The product was awesome as well. Just what we ordered. Thanks to Home Depot and Granite Design!
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Jim Morris
Date: 2023-04-19 13:49:42
Great product through Home Depot at great price. Granite Design crew Loren and Matt were friendly, respectful of our home and did wonderful work—all at a fraction of the prices charged by local building supply stores. Installation done within promised time frame. Very pleased with the results.
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Daniel Courteau
Le plus mauvais service client, personne ne retourne les appels ou messages. La prise des mesures a été faite il ya 5 semaines et toujours pas de réponse quant à la date d'installation. Le ''supposé'' représentant n'a retourné aucun des messages laissé. Vraiment un servcice de la pire qualité.
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Judy Luloff Howell
We would like to thank Granite Design for their quick installation on our new Quartz countertop. They are so beautiful and we are so happy with the service installers Alexandre and Felix Antoine and his helper. They were very professional and insured the job was 100 % before leaving. They also cleaned up afterwards. Judy and Pierre Howell Ottawa, Ontario
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Roger Baird
Thanks for the excellent service and efficiency shown by Alexandre and Felix-Antoine for our kitchen counter install! The install was so smooth and efficient and they are terrific ambassadors for Granit Design. Their workmanship was impeccable and they took great care with all aspects, from delivery, to placement and assembly, as well as the installation of the undermount sink.Their friendly and professional demeanour was a true pleasure!
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Eric Lanctin
We purchased our new Quartz kitchen and bathroom countertops from Home Depot in Moncton. A very professional young man who I don't remember his name came and took the measurements and explained everything that would happen to us. We hope he had a good trip to Iceland. A scheduled day and time of install was arranged. Angus and Sam arrived on time. They worked very well together, each doing their own tasks. Very professional, explaining to me the steps as they went. They cleaned up all their materials, cleaned the 2 new counters. I can't explain how relaxed and satisfied I was after they had completed the installation. These new counters are beautiful. The workmanship is very good. If I hadn't been there to see the process of the seeming joints, I would have a hard time to find them. We are very happy with the whole process. Thank You So Much Sincerely Tara and Eric
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Tom Hoyt
Angus and Kolby did an excelent job from measuring the template to completing the install. We highly recommend them!
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Olde Canal Wy, Gorham, ME 04038