Granite Countertops

We rate the staff friendliness of Granite Countertops as Excellent. Our mystery shopper research revealed that the staff at Granite Countertops provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Countertops directly to better understand their approach to customer service.

We rate the staff expertise of Granite Countertops as Excellent. The staff member from Granite Countertops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Countertops may vary. We recommend contacting the company directly for more comprehensive information.

Granite Countertops is a legacy company, established in 1990. According to our research, Granite Countertops has been in business since 1990, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite Countertops directly to confirm the details.

We note that Granite Countertops has a dedicated office. Our research revealed that Granite Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Countertops directly to confirm the latest details.

We note that Granite Countertops has its own production facility. Our research revealed that Granite Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Countertops directly to confirm the accuracy of this data.

Granite Countertops offers discounts for veterans. Our research revealed that Granite Countertops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Countertops directly to confirm the accuracy of this data.

We rate the production time of Granite Countertops as Standard. During our research, Granite Countertops quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Granite Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Countertops.

We rate the deposit level of Granite Countertops as Standard. Granite Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Countertops.

We rate the quote preparation speed of Granite Countertops as Very Slow. Our research revealed that Granite Countertops provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Granite Countertops in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Countertops.

We rate the price level of Granite Countertops as Below Average. Based on our mystery shopper research, Granite Countertops provided a quote of $89.93 per square foot for Calacatta Idilio quartz and $77.94 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7500 for Calacatta Idilio quartz and $6500 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Countertops.