Granite Brothers

We rate the staff friendliness of Granite Brothers as Very Good. During our research, the staff at Granite Brothers demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Brothers’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Brothers directly to better understand their approach to customer service.

We rate the staff expertise of Granite Brothers as Very Good. The staff member from Granite Brothers who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Brothers may vary. We recommend contacting the company directly for more comprehensive information.

Granite Brothers is a young company, established in 2018. Our research revealed that Granite Brothers began operating in 2018, placing it in the Newcomer category. Despite its short history, the company is actively growing, offering innovative solutions and striving to build trust with its clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite Brothers directly for more detailed information about their experience.

We note that Granite Brothers has a dedicated office. Our research revealed that Granite Brothers operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Brothers directly to confirm the latest details.

We note that Granite Brothers has its own production facility. Our research revealed that Granite Brothers operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Brothers directly to confirm the accuracy of this data.

Granite Brothers offers discounts for veterans. Our research revealed that Granite Brothers provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Brothers directly to confirm the accuracy of this data.

We rate the production time of Granite Brothers as Very Fast. Our mystery shopper research revealed that Granite Brothers quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Granite Brothers is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite Brothers during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Brothers.

We rate the deposit level of Granite Brothers as Very High. Granite Brothers requested a deposit of 80% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with Granite Brothers the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Brothers may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Brothers.

We rate the quote preparation speed of Granite Brothers as Slow. Our mystery shopper research showed that Granite Brothers took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Granite Brothers in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Brothers.

We rate the price level of Granite Brothers as Average. Our mystery shopper evaluation found that Granite Brothers quoted a price of $76.12 per square foot for Calacatta Idilio quartz and $69.17 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6348 for Calacatta Idilio quartz and $5769 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Brothers.