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Lexington, KY City Rating: We have identified this city as the primary city for this contractor.

Granite America - Granite And Quartz Countertops

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Examples of works performed by Granite America - Granite And Quartz Countertops

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About Granite America - Granite And Quartz Countertops

34.32

total score

The main rating value calculated from more than 30 indicators.
Exact value: 34.323715 out of 100.
Granite America has been manufacturing granite countertops for over a decade and has gained considerable experience in measuring, manufacturing and installing tabletops in bathrooms, kitchens and other living and commercial spaces. The company imports stone from many countries of the world, and the entire process of processing granite is carried out at its own factories. Customers from four states can view a selection of stone slabs in a variety of colors and patterns in seven showrooms. All work is carried out by qualified specialists of the company without the involvement of middlemen.
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Mystery Shopper Report

0.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.745784 out of 5.
criteria: 10

Staff friendliness

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Staff Expertise

0

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Company Age

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Own Office

0

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Own Production

0

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Veterans Discount

0

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Production time

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Deposit Level

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Quote Time

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Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Granite America - Granite And Quartz Countertops for a Free Estimate

698 Kennedy Rd, Lexington, KY 40511

Additional benefits of Granite America - Granite And Quartz Countertops

Identifies as women-owned

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Service guarantee

Gender-neutral restroom

Wi-Fi

Free Wi-Fi

LGBTQ+ friendly

Transgender safespace

Credit cards

Debit cards

Free parking lot

On-site parking

Accepts Credit Cards

Women-owned

Open to All

In store shopping

Countertop store

Bathroom remodeler

Granite supplier

Kitchen remodeler

Stone supplier

Kitchen & Bath

Reviews about Granite America - Granite And Quartz Countertops

All (17)

Google (11)

Yelp (6)

Source: icon-google Google
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Sheli Mann

Date: 2024-06-04 15:26:37

We love our new countertops. Granite America was so professional. They met all of our needs. The prices were lower than anywhere else and the quality is exceptional. I highly recommend them.

Source: icon-google Google
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Kris Kidder

Date: 2020-04-04 14:24:37

This was our first time buying granite and the team at Granite America came recommended to us from a friend. They made the process seem easy. We picked out piece and our kitchen counter was made and installed faster than we’d expected, at a better price than the local home centers. It came out great, the installation team was great, and they worked with us to make sure the counter went in perfectly with our sink and cabinets. Highly recommend!

Source: icon-google Google
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Debbie Sowers

Date: 2024-12-26 14:07:59

The folks at Granite America are great, we had a few problems with our layout and a small chip. They came right away and fixed all the issues, they are very good to work with and I highly recommend them. Our countertop is beautiful!

Source: icon-google Google
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Art Saylor

Date: 2024-04-27 14:11:46

We were extremely happy with Granite America. Their customer service and professionalism were more than satisfying. I would highly recommend for any kitchen remodel or home project. Thank you Granite America!

Source: icon-google Google
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ashley cochran

Date: 2023-10-07 21:44:18

The experience was wonderful from start to finish. When we started searching other companies would send me to stone houses and ask me to pick and then days later they would send me a quote. When I scheduled an appointment with granite America all attention was on me and I had a quote within minutes. There prices we far below others, and their professionalism was far above. The finished product is absolutely outstanding! Everyone has been so great to work with, from sales all the way to install.

Source: icon-google Google
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Kyle Ferverda

Date: 2024-04-05 23:55:36

This company is really on the ball! The service was absolutely amazing from start til’ finish, and their prices are better than anyone else in Louisville! I would use them 100 times again!

Source: icon-google Google
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Ali Wood

Date: 2024-04-04 14:16:40

We wanted a larger kitchen island (before pic attached of original island) and I was able to select the slab from the wearhouse affiliated/recommended by GA. (The warehouse staff were sooooo amazing!! Beyond helpful!!) After I picked the granite we wanted, it was a pretty quick seamless process. A helpful and nice guy came for measuring and made some suggestions. After that, they set up the install for us and Akash and his partner came out and did it all in probably under an hour. They did a great job and were so helpful!!!! We had a handyman help with the base cabinets so I was a littler nervous about how they'd hold the huge island. But they made any adjustments they needed to and installed the supports for the lip of the island. The cabinets still need to be faced (ignore the white in the photos) but the top looks great!!!! It would have been very possible to do this very very quickly with the set up for measuring and install (but we had some bumps and travel plans) so once we got the ball rolling I think it took about 2 months total. Super happy with it!

Source: icon-google Google
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Derrick Rath

Date: 2024-05-23 16:23:32

I had a great experience with Granite America from the purchasing process through the installation! I highly recommend them!

Source: icon-google Google
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Zack Lester

Date: 2024-03-29 14:46:32

We’re very happy with our new counters for our outdoor space. The choosing process was very straightforward and honest, communication for install was great, and the install techs were friendly and detailed. The stone is beautiful, and has become the focal point for our space.

Source: icon-google Google
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Jared Williams

Date: 2024-02-15 15:22:45

Everyone that helped me was great. The process of selecting the right countertop for us went smooth and quick, the time to get the countertops ordered and installed was quicker than I expected, and the installation went very well! Everyone was incredibly professional and helpful every step of the way. I’ll definitely use Granite America again & recommend them to my friends and family.

Source: icon-google Google
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William Van Cleve

Date: 2025-01-04 13:32:18

I’m am very pleased with my purchase of Granite countertops. I gave them to my daughter for Christmas and she is thrilled. The crew that did the installation was very nice and did a great job. They took their time and were very careful and cleaned up everything. Ann at the office in Lexington was wonderful to work with, everything was handled by phone and emails. I got a follow-up text the next day wanting to know if everything was good.

Source: icon-google Yelp
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Debbie S.

Date: 2025-07-17 21:34:21

Great company to work with, good workmanship, great communication. I highly recommend.

Source: icon-google Yelp
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Kari W.

Date: 2020-10-21 20:43:58

I have to plug Granite America (Lexington, KY). They not only had an amazing selection of beautiful granite, had amazing customer service, did a beautiful job cutting it, was super quick with our install, they also saved is a significant chunk of money by offering us the current deal they have running, even though we ordered before the sale began. We used them for my mom's house years ago and were happy then. We are delighted now as well!

Source: icon-google Yelp
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Scott D.

Date: 2020-01-16 15:47:52

I called this company after doing some research and having a very difficult time with getting answers out of the local Lowe's store. Overall experience was fantastic. Quote was very competitive and very fast from quote to installation of a very complex project was three weeks including end of the year holiday. We were two to three hours from the location in a very rural area but did not phase them. Came and measured, created the template and then had the product two weeks later. Highly recommend and contact Shea for any project needs!

Source: icon-google Yelp
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Suzanne T.

Date: 2019-12-10 01:54:22

We are finishing up a new kitchen for a remodel and I needed some granite. Shai was so helpful from the very beginning. Our order went through smoothly, the measurement appointment went super as we weren't completely ready & our installation went perfectly. Highly recommend.

Source: icon-google Yelp
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Chad C.

Date: 2018-12-28 18:07:21

I updated my kitchen this past year and was in need of granite. This place was awsome. I am glad I stumbled upon it. Shae was the most helpful worker I have ever came across. We walked through the slab yard and picked out exactly what I needed. They price matched the local big box store for me even. I will use this place everytime I need some granite. They were priced well and were very helpful when picking out the slab I needed for resale of my house. If you need some stone, give them a hollar. You won't regret it.

Source: icon-google Yelp
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Kristina M.

Date: 2022-03-21 17:27:55

Horrible Horrible Horrible customer service from Shai the girl that works in the office at the Lexington KY location!!!! We re-located from California. Bought a house, went to this location to pick out a countertop for our new home. Shai was really nice the first encounter at the store but it all went downhill after we paid our deposit on our countertop. She wouldn't get back with us by email or text message and when she did, it's only because I had to keep contacting her about EVERYTHING for this whole process from start to finish. Terrible customer service and she's rude to you when you call her out on how poorly she does her job! she wants to blame others instead of taking the blame of not following through with her job duties. Install crew was great as well as the gentleman that measured for our countertops. But Shai the office girl is HORRIBLE!! Don't use this company !!!!! Call someone else, shop around but believe me when I say you will be stressed out and disappointed dealing with Shai! Her boss said it's because she's by herself and begged me not to leave this review. Not my problem that she works alone. Good customer service should be good customer service for each and every customer regardless of working alone!!!!!!!

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698 Kennedy Rd, Lexington, KY 40511