Granite America

We rate the staff friendliness of Granite America as Excellent. Our mystery shopper research revealed that the staff at Granite America provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Granite America’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite America directly to better understand their approach to customer service.

We rate the staff expertise of Granite America as Excellent. The staff member from Granite America who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite America may vary. We recommend contacting the company directly for more comprehensive information.

Granite America is an established company, operating since 2008. According to our research, Granite America has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite America directly to confirm the accuracy of the details.

We note that Granite America has a dedicated office. Our research revealed that Granite America operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite America directly to confirm the latest details.

We note that Granite America has its own production facility. Our research revealed that Granite America operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite America directly to confirm the accuracy of this data.

Granite America offers discounts for veterans. Our research revealed that Granite America provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite America directly to confirm the accuracy of this data.

We rate the production time of Granite America as Very Fast. Our mystery shopper research revealed that Granite America quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Granite America is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite America during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite America.

We rate the deposit level of Granite America as Standard. Granite America requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite America may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite America.

We did not receive quote preparation data from Granite America. Unfortunately, Granite America did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Granite America remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite America directly to clarify timelines and conditions.

We rate the price level of Granite America as Above Average. According to our mystery shopper research, Granite America quoted a price of $96.53 per square foot for Calacatta Idilio quartz and $0 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $8051 for Calacatta Idilio quartz and $ for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite America.