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About Gonzalez Tile — Ranked №4 Countertop Fabricator and Installer in McAllen, TX
19.87
total score
The main rating value calculated from more than 30 indicators.
Exact value: 19.873999 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Gonzalez Tile ranked number 4 in McAllen, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Gonzalez Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Gonzalez Tile: Total Score & Key Ratings
The Total Score of 19.87 out of 100 achieved by Gonzalez Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Gonzalez Tile has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.
You can read detailed information and evaluations from our independent research of Gonzalez Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Gonzalez Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Gonzalez Tile
Do you know the reason for stone countertop popularity? Natural stone species are beneficial due to multiple reasons. They are resistant to all environmental and human influences, including friction, heat, and moisture. Each slab has an original pattern that makes a quartz countertop a real masterpiece. Such furniture pieces are serviceable and look noble. Gonzalez Tile helps clients embody their ideas and get the countertops of their dreams. An individual approach is a guiding star for employees. Stone furniture strength and integrity are guaranteed since workers process slabs in strict compliance with technology.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 74
Google
4.8
reviews: 73
YELP
5
reviews: 1
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Gonzalez Tile.
Unfortunately, we were unable to reach Gonzalez Tile during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Gonzalez Tile directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Gonzalez Tile.
Unfortunately, we were unable to reach Gonzalez Tile during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Gonzalez Tile, but only indicates the absence of data. Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
0
No Data
Company Age
We were unable to determine the age of Gonzalez Tile.
Unfortunately, as part of our mystery shopper research, we were unable to determine when Gonzalez Tile was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Gonzalez Tile directly for more accurate information.
Own Office
0
No Data
Own Office
We were unable to confirm whether Gonzalez Tile has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Gonzalez Tile operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Gonzalez Tile directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Gonzalez Tile has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Gonzalez Tile operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Gonzalez Tile directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Gonzalez Tile offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Gonzalez Tile provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Gonzalez Tile directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Gonzalez Tile.
Unfortunately, Gonzalez Tile did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Gonzalez Tile directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Gonzalez Tile.
Unfortunately, Gonzalez Tile did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Gonzalez Tile.
Unfortunately, Gonzalez Tile did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Gonzalez Tile remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Gonzalez Tile directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Gonzalez Tile.
Unfortunately, Gonzalez Tile did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Gonzalez Tile, which is recognized in our rankings for other parameters. We recommend reaching out to Gonzalez Tile directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Gonzalez Tile
Curbside pickup
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Quick visit
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Flooring store
Granite supplier
Marble supplier
Tile store
Reviews about Gonzalez Tile
All (11)
Google (10)
Yelp (1)
Source:Google
Candelario Sanchez
Date: 2024-03-02 19:52:42
Great people to do business with have worked with me well had many transactions with them and are straight fair and always attentive to ones needs and suggestions will continue to do business with them I highly recommend them Evon is a class act representative of businesses buy with them with confidence 👏
Read more
Source:Google
Joy Madero
Date: 2022-07-27 05:07:29
Great customer service & we found a shower tile accent trim my husband & I both fell in love over! Pricey but unique!
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Source:Google
Juan Valdez
Date: 2024-03-14 14:41:24
Great customer service, they matched and beat all the prices I had gotten. The true meaning of small business being competitive with big box stores
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Source:Google
Dalila Garza
Date: 2024-04-13 23:04:09
Matthew was the best ever.He was so patient .He listen to all of the things I liked and showed me a couple of samples he thought I might like .I ended up choosing them .Thank you for your great service.
Read more
Source:Google
Rey Salinas
Date: 2023-11-02 21:58:58
Homeowner liked this place so we decided to give it a try. Called then went in yesterday, they said they had everything in stock and no wait time. Then they finally said I had to pick it up in Weslaco after we had already paid there
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Source:Google
Hamburger's Stuff
Date: 2023-06-24 08:41:55
Yvonne provided excellent service! I couldn’t find Bostik grout in Northern California. So I went to the internet and found Gonzalez Tile. I randomly chose the Pharr store. Yvonne confirmed that they had the product I was looking for and sent me a quote. I approved and paid. The product was priced affordable and so was the shipping. She also gave me advice on flooring sublayer given my situation. We spoke twice through the process. My bill was only~ $40. I was treated, however, as a loyal customer who was spending thousands. Thanks!
Read more
Source:Google
Vito Betancourth
Date: 2024-04-22 21:33:46
I bought Mexican style tile for a great price. They had the best price compared to other stores with similar styles. My sister Mary heard how happy I was that she also went and made a purchase. Overall, I will continue to shop with them. Thank you to the weslaco team.
Read more
Source:Google
Priscila Navarro
Date: 2024-04-26 21:27:53
Great prices and styles. The young lady at the front desk was very helpful with me.
Read more
Source:Google
Maria Alanis
Date: 2024-02-12 20:56:43
Thank you so much for all your help! I appreciate i can make a call to order more tile and my purchase runs smoothly! Excellent work!
Read more
Source:Google
Rafael Cuevas
Date: 2024-03-20 12:29:06
The gentleman that helped us was very courteous and knowledgeable. The prices were cheaper than most other places and we were able to find what we were looking for. I recommend Gonzalez Tile to anyone that is looking to buy floor or wall tile for their home.
Read more
Source:Yelp
Cindy M.
Date: 2015-07-21 22:01:50
Excellent workmanship! We had two small projects that Gonzalez Tile did for us. One was install carpet on the stairway and the other was install granite on a bathroom countertop. Both jobs were completed with precision and care. The project was done quickly, on time and handled in a very professional manner. Highly recommend and will do more projects with them in the future.
Read more
Source:
FAQ About Gonzalez Tile — Based on Independent Research
What materials can I order a countertop from Gonzalez Tile?
During our independent research, we found that Gonzalez Tile offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Gonzalez Tile’s clients in McAllen, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Gonzalez Tile fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Gonzalez Tile is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Gonzalez Tile fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Gonzalez Tile, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Gonzalez Tile most often implement in McAllen, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Gonzalez Tile successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Gonzalez Tile?
The company’s office is located at 912 W Ferguson Ave, Pharr, TX 78577, but its work is not limited to just the city of McAllen, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Gonzalez Tile work with?
Like many participants in our rating, Gonzalez Tile works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Gonzalez Tile often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Gonzalez Tile have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Gonzalez Tile has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Gonzalez Tile offer any discounts on countertop fabrication in McAllen, TX?
Unfortunately, during our independent research, we were unable to reach representatives of Gonzalez Tile to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Gonzalez Tile in McAllen, TX?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Gonzalez Tile. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Gonzalez Tile?
Yes, according to our research, Gonzalez Tile offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Gonzalez Tile?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Gonzalez Tile in McAllen, TX. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Gonzalez Tile to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Gonzalez Tile in McAllen, TX. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Gonzalez Tile offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Gonzalez Tile performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Gonzalez Tile provide for its work?
According to our information and industry practice, Gonzalez Tile, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Gonzalez Tile in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Gonzalez Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Gonzalez Tile is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Gonzalez Tile know that you found them through the National Ranking Countertops Contractors!