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About GM Granite & Tile Inc. — Ranked №8 Countertop Fabricator and Installer in Escondido, CA
8.56
total score
The main rating value calculated from more than 30 indicators.
Exact value: 8.559062 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
GM Granite & Tile Inc., founded in 2006, ranked number 8 in Escondido, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included GM Granite & Tile Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
GM Granite & Tile Inc.: Total Score & Key Ratings
The Total Score of 8.56 out of 100 achieved by GM Granite & Tile Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — GM Granite & Tile Inc. has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.1 out of 5.
You can read detailed information and evaluations from our independent research of GM Granite & Tile Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact GM Granite & Tile Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about GM Granite & Tile Inc.
Located in San Diego this family-run countertop business excels in providing high-quality kitchen, bathroom, and flooring renovations. They're quite proud of the fact that they provide excellent countertop installation service to their customers. They provide assistance to clients in the selection of slabs and in the development of designs that are visually pleasant. Every countertop job the team works on receives excellent quality at an affordable price. The team is punctual, thorough, and polite throughout the whole process. GM Granite & Tile Inc. is highly recommended by its clients and has a good Google rating for the term "countertops companies."
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 7
Google
5
reviews: 3
YELP
5
reviews: 4
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.098148 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of GM Granite & Tile Inc..
Unfortunately, we were unable to reach GM Granite & Tile Inc. during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting GM Granite & Tile Inc. directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of GM Granite & Tile Inc..
Unfortunately, we were unable to reach GM Granite & Tile Inc. during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of GM Granite & Tile Inc., but only indicates the absence of data. GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
3.5
Experienced
Company Age
GM Granite & Tile Inc. is an experienced company, operating since 2006.
Our research revealed that GM Granite & Tile Inc. began operating in 2006, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to GM Granite & Tile Inc. directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether GM Granite & Tile Inc. has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether GM Granite & Tile Inc. operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GM Granite & Tile Inc. directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether GM Granite & Tile Inc. has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether GM Granite & Tile Inc. operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GM Granite & Tile Inc. directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether GM Granite & Tile Inc. offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if GM Granite & Tile Inc. provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to GM Granite & Tile Inc. directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from GM Granite & Tile Inc..
Unfortunately, GM Granite & Tile Inc. did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting GM Granite & Tile Inc. directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from GM Granite & Tile Inc..
Unfortunately, GM Granite & Tile Inc. did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from GM Granite & Tile Inc..
Unfortunately, GM Granite & Tile Inc. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, GM Granite & Tile Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting GM Granite & Tile Inc. directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from GM Granite & Tile Inc..
Unfortunately, GM Granite & Tile Inc. did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of GM Granite & Tile Inc., which is recognized in our rankings for other parameters. We recommend reaching out to GM Granite & Tile Inc. directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of GM Granite & Tile Inc.
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Reviews about GM Granite & Tile Inc.
All (7)
Google (3)
Yelp (4)
Source:Google
Fabiola Fujiwara
Date: 2020-07-13 17:31:13
The cutting and installation of quartz countertops in our home are beautiful and the experience on dealing with Gilberto was uneventful and pleasant! They are professional, clean, detailed, very experienced and Gilbert gives valuable suggestions for improvement. This is the second remodeling that we worked with them, and their work is alway top quality
Read more
Source:Google
Kathy S
Date: 2024-11-01 20:45:05
Gilberto was referred to us by a stone company in San Diego who specialized in porcelain work. Gilberto came to two places we decided to buy stone. We chose a beautiful white porcelain for some of our countertops. We chose a black granite for the island in our kitchen. Gilberto pointed out some defects in the granite slab we purchased. He asked the slab yard to show us more pieces and we ended up with a gorgeous black granite piece. Throughout the project, Gilberto and his team were perfection! From communication, patience with our design ideas and changes, to the fabrication, installation and clean up. He is a genius with countertop design and piecing together intricate patterns in the stone to match up in the overall layout. I highly recommend GM Granite and Tile.
Read more
Source:Google
Zohreh Carlson
Date: 2020-03-07 23:16:26
An extremely positive experience from start to finish. We had the GREAT fortune of working with Gilberto Martinez for installation of granite countertops in our kitchen. He is extremely knowledgeable and helpful. Arrived on time to look at the kitchen and give us a bid.
When other companies had told us that our kitchen would be out of commission for approximately 2 weeks, with Gilberto and his crew we were unable to use the kitchen for only 2 days.
Thank you Gilberto and staff.
Read more
Source:Yelp
K S.
Date: 2024-11-01 20:30:51
We hired Gilberto GM Granite and Tile co. after purchasing our different stones at two companies. Gilberto helped me pick out a piece of granite that we had chosen. He came and looked at the stone and told the company to show us a few more because of a few defects we did not see. We ended up with a gorgeous black granite for the island in our kitchen. Then we purchased 3 slabs of while porcelain for the remainder of the countertops in our kitchen. Gilberto was communicative, professional, and respectful of our design ideas and changes. His crew showed up and installation and clean up was done professionally and quickly. Our kitchen is gorgeous and our contractor mentioned the beautiful work Gilberto and his crew did on our countertops. I highly recommend GM Granite and Tile.
Read more
Source:Yelp
Andrew W.
Date: 2021-07-10 19:06:48
We had a really good experience with Gilbert and his crew. They were on time everyday, very helpful, courteous, clean, friendly and professional. Price was very reasonable and provided a responsive quote. They did an outstanding job on the Taj Mahal quartzite installation and a difficult backsplash. Finished on time and cleaned up everything. we highly recommend him.
Read more
Source:Yelp
Gina C.
Date: 2021-06-22 01:21:31
We had a great experience with Gilberto and his crew... very professional, clean and finished quickly installing our quartz countertops and tile backslash, new sink and faucet. Highly recommend
Read more
Source:Yelp
Zohreh C.
Date: 2020-03-09 00:48:43
We had an extremely positive experience from start to finish. Had the great fortune of working with Gilberto Martinez for installing granite countertops in our kitchen. He is very knowledgeable and helpful, arrived on time and gave us a bid on the same day. While other companies had told us that our kitchen would be out of commission for nearly 2 weeks, with Gilberto we were unable to use our kitchen for only 2 days. We highly recommend this company without any reservation.
Read more
Source:
FAQ About GM Granite & Tile Inc. — Based on Independent Research
What materials can I order a countertop from GM Granite & Tile Inc.?
During our independent research, we found that GM Granite & Tile Inc. offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by GM Granite & Tile Inc.’s clients in Escondido, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does GM Granite & Tile Inc. fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, GM Granite & Tile Inc. is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does GM Granite & Tile Inc. fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by GM Granite & Tile Inc., which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does GM Granite & Tile Inc. most often implement in Escondido, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that GM Granite & Tile Inc. successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of GM Granite & Tile Inc.?
The company’s office is located at 2041 E Grand Ave, Escondido, CA 92027, but its work is not limited to just the city of Escondido, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does GM Granite & Tile Inc. work with?
Like many participants in our rating, GM Granite & Tile Inc. works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, GM Granite & Tile Inc. often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does GM Granite & Tile Inc. have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether GM Granite & Tile Inc. has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does GM Granite & Tile Inc. offer any discounts on countertop fabrication in Escondido, CA?
Unfortunately, during our independent research, we were unable to reach representatives of GM Granite & Tile Inc. to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of GM Granite & Tile Inc. in Escondido, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from GM Granite & Tile Inc.. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from GM Granite & Tile Inc.?
Yes, according to our research, GM Granite & Tile Inc. offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at GM Granite & Tile Inc.?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from GM Granite & Tile Inc. in Escondido, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take GM Granite & Tile Inc. to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from GM Granite & Tile Inc. in Escondido, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does GM Granite & Tile Inc. offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, GM Granite & Tile Inc. performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does GM Granite & Tile Inc. provide for its work?
According to our information and industry practice, GM Granite & Tile Inc., like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact GM Granite & Tile Inc. in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on GM Granite & Tile Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact GM Granite & Tile Inc. for a Free Estimate
GM Granite & Tile Inc. is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let GM Granite & Tile Inc. know that you found them through the National Ranking Countertops Contractors!