Gillespie's Abbey Carpet & Floor
since 1958
Examples of works performed by Gillespie's Abbey Carpet & Floor
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About Gillespie's Abbey Carpet & Floor — Ranked №5 Countertop Fabricator and Installer in Fairfield, CA
total score
Exact value: 51.687528 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Gillespie's Abbey Carpet & Floor, founded in 1958, ranked number 5 in Fairfield, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Gillespie's Abbey Carpet & Floor among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Gillespie's Abbey Carpet & Floor: Total Score & Key Ratings
The Total Score of 51.69 out of 100 achieved by Gillespie's Abbey Carpet & Floor in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Gillespie's Abbey Carpet & Floor has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.47 out of 5.
You can read detailed information and evaluations from our independent research of Gillespie's Abbey Carpet & Floor’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Gillespie's Abbey Carpet & Floor directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Gillespie's Abbey Carpet & Floor
The company has always been a family countertop company, ever since it opened in 1934. That's eighty years of committed devotion to the neighborhood as an installer of countertops. In both the kitchen and the bathroom, granite makes for a beautiful and durable surface. Countertop specialists working in their stores receive regular training to better serve their customers. They can advise you on the best choice for your needs, preferences, and budget. Consulting and sample displays are provided to help you figure out the best granite or marble countertops for your project.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 120
YELP
reviews: 34
reviews: 15
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Gillespie's Abbey Carpet & Floor
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Accepts Credit Cards
Offers Military Discount
In store shopping
Curbside pickup
Carpeting
Carpet Cleaning
Flooring
Flooring store
Carpet cleaning service
Carpet installer
Carpet store
Countertop store
Upholstery cleaning service
Window treatment store
Reviews about Gillespie's Abbey Carpet & Floor
All (28)
Google (10)
Facebook (8)
Yelp (10)
Verra French
Date: 2026-10-30 01:42:05
Gillespie's Abbey Carpet came to replace my carpet today. My encounter with its staff was a very positive experience all around. Casey at the store patiently helped me pick out some carpet samples and came to my house to do the measurements the next day. He was very professional and did not try to push the highest priced carpet amongst the samples that I chose. Installation was scheduled within a couple of weeks. The installers, Luis and Fernando, came right at 9, the time that I requested. They were so pleasantly polite and cleaned up the work area well when the job was finished, which turned out very nice! Many thanks to Casey, Luis, and Fernando!
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Patty Connor
Date: 2026-10-24 21:39:30
The sales rep, Casey Ladd helped us to select a tile that would match our existing tile and select new carpeting for our living room that would be appropriate for our cats. We were very happy with our selections. We had to delay installation, due to unforeseen illness, and Casey was able to accommodate us. Both the tile and carpet installers were excellent. We highly recommend Gillespie's Abbey Carpet & Floor.
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Janine Weber
Date: 2026-08-26 04:38:50
Gillespie’s was absolutely amazing from the start to the finish. When I first walked into the showroom, Casey helped me picked my flooring – he listened to the type of floor I wanted: the quality, durability for dogs, the color, the texture, etc and found one that checked all my boxes, I loved it. But being the first one, I had to be sure. Casey was very patient as I then tried different ones, and he let me take the samples home. Of course, the one I chose was the very first one that Casey picked out for me. He is very knowledgeable on his products. The installers, Jeff and Jackson, were awesome. They arrived on time; were very meticulous to make sure the floors were well prepped before they started installing. They were very friendly, professional and talented. You can tell they both have been doing this a long time. The cuts they had to make around corners and curved walls really showed their talents. Their attention to details were very much appreciated. When done, they did a great job cleaning up. Thank you Casey, Jeff and Jackson, I love my new floors!
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Andrea LeNoir
Date: 2024-11-07 23:25:03
Gillespie's Abbey Carpet & Floor did a fabulous job. The team was on time and efficient. They kept us aware of the status and did a great job cleaning up after the install. Professional staff and high quality results!
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Jas Herber
Date: 2024-09-14 03:01:40
Gary and his crew finished installing our LVP floor today and we are very happy with their work. They arrived on time and kept us updated of their progress. The whole experience with Gillespie’s has been great. I initially contacted two companies because I thought Gillespie was expensive. The first company wanted to do a demo on our tile floor instead of putting the LVP on top of the tile and we didn’t want to deal with the extra cost and hassle. I called another local company but did not get a call back. We visited Gillespie after attending a car show and we were impressed with the friendliness and professionalism of Casey. We had so much back and forth because we could not decide on the color that fits our budget. He was patient the whole time and worked with our budget. The cost of our project was reasonable. Gillespie installed LVP floor at my work few years ago and it still look great. I highly recommend Gillespie because of their professionalism, workmanship and reasonable pricing.
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Shonda Davis
Date: 2024-09-10 13:26:15
In brief, we needed to remove carpet from 4 bedrooms and we decided to replace it with laminate flooring. Why laminate? When we bought the house it had laminate in the front room and the hallway. We like it. It's worked well for 8 years. The carpet, not so much. I contacted several contractors. The highest estimate (well known company) was approx. $1500 more than Gillespie's and the other contractors came in lower, but were smaller and didn't have much in the way of availability. I spoke with Casey, he helped me pull swatches, and then we scheduled the job. The new flooring is similar to the older laminate. And it works for us. The installers finished in 2 1/2 days. The original plan was for 3 days. I appreciate them working efficiently because it was really warm those days. They arrived when they said they would (between 8-9 am) each day and they worked. The installers communicated with me frequently. Casey also called to check in to make sure they cleaned up, etc. This was a pain free experience. We absolutely love the flooring.
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Kathryn Houk
Date: 2024-03-12 02:24:28
People at Gillespie's are friendly and helpful. They are in no way pushy. I took weeks to decide on my carpet and there was no pressure. They ordered larger samples for me to view in my home. When I finally chose a carpet they ordered and installed very soon. They told me their installers are magical and I certainly agree. They very carefully handled my antiques in a manner which made me very comfortable. They allowed me to be nearby while they were installing and were willing to show and explain their procedures. Thanks!
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Sandra Witcraft
Date: 2024-03-09 03:41:43
I absolutely love my new floor. The guys that came out and installed were very nice and did an amazing job. Highly recommend Gillespie’s.
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Torrey Turner
Date: 2024-03-06 18:44:04
Gillespie’s did a wonderful job installing hard wood floors in our home. There was a lot of custom work which turned out beautifully. Craig, the project manager, sent pictures to us throughout the project and kept us updated. The project was completed on Tim and on budget. Craig went above and beyond expectations by helping to move items back in the house, touching up paint, and fixing a few small details we weren’t completely satisfied with. We highly recommend Gillespie’s and plan to use them for other projects.
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Ingrid Walker
Date: 2023-11-01 22:37:41
Love, Love, Love this company. My husband and I went into Gillespie's a few weeks ago looking for laminate flooring. We were greeted by Casey and he showed us to the flooring we expressed we wanted. We found exactly what we wanted quickly. Casey was super nice and professional through the entire process. He set up a appointment for installation and a little over a weeks time we have our beautiful new flooring. 😍 I highly recommend Gillespie's to anyone looking to get new flooring. They are very professional and super nice. Thank you so much Casey and the staff at Gillespie's. Sorry I forgot the installers name , but he did a Awesome job with the installation 👍🏽 Ingrid and Joey Johnson
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Janis Mielke Bunck
My salesperson, Casey, was very helpful in explaining all my options of flooring that would be right for my home and lifestyle. I ended up with a great product called RevWood Premier by Mohawk and a beautiful carpet for my master bedroom. Other than the bedroom, I had the RevWood installed throughout the house. The installers, Gary and Jordan, did a wonderful job. Gary kept me informed of the process and updated me each day of what to expect. When the RevWood was completed Tony came in and installed the bedroom carpeting. The whole process went smoothly and I can only say that I am extremely pleased with the results. I don’t usually write reviews, but in this instance I highly recommend Gillespie’s.
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Harriette Yaris
Gillespie’s did a phenomenal job installing our new flooring. From helping us out with the selection through the installation we couldn’t be more pleased.
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Jill Graham
They have cleaned the carpets at my grandmothers house for years. Most recently about a month ago. The technician remembered my grandmother, wore a mask, and was super nice. Would definitely recommend
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Julietta Faux
i had a brown antique bear i wanted to pass down to my granddaughters but i needed to get it cleaned it is over 40 years old given to me by my sons father who passed they did a great job thank you so much
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Cori Campbell
Monte is committed to excellence with his team and the products and services his team provides all their customers.
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Mike Moore
Gillespie's installed carpeting in 3 upstairs bedrooms, master closet, stairs and upstairs hallway as well as Mannington Adura Max Margate Oak Coastline Vinyl plank waterproof floors in the master bathroom and a 2nd bathroom upstairs. I waited a year to post intentionally as I wanted to see how everything would be a year after the fact. The team at Gillespie's was great, Monty, Craig and Tempe were all very helpful, knowledgeable and a pleasure to work with (as were the installers) So a year later I am very satisfied with the carpets and the vinyl plank floors. I love the fact that they look just like wood, and will stand up to being in bathroom area's (no way was I going to put real wood or laminate in a bathroom). All the areas done look as good today as they did when they were installed. Great team of people to work with. Monty actually made an error when calculating the amount of carpet needed and they were a little short to finish one bedroom. Monty is a standup business man, he acknowledged his miscalculation, had the carpet installed and didn't charge me a dime more then the original quote. Now that is what I call customer service from a man of integrity. My opinion, you can't do better then Gillespie's.
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Susan Dever
Thank you for the most beautiful floors! I love them.
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Melinda Lillis
Very pleased with our carpet and installation! Thank you again!
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Anonymous
Date: 2026-10-29 04:27:17
Gillespie's Abbey Carpet came to replace my carpet today. My encounter with its staff was a very positive experience all around. Casey at the store patiently helped me pick out some carpet samples and came to my house to do the measurements the next day. He was very professional and did not try to push the highest priced carpet amongst the samples that I chose. Installation was scheduled within a couple of weeks. The installers, Luis and Fernando, came right at 9, the time that I requested. They were so pleasantly polite and cleaned up the work area well when the job was finished, which turned out very nice! Many thanks to Casey, Luis, and Fernando!
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Anonymous
Date: 2026-09-18 17:59:45
Casey & staff, Thank you so much for making choosing flooring so much fun and practical. The fellas George and Austin came in professionally and worked efficiently and trustworthy in my home. I truly appreciate doing business with you and would recommend to anyone who is interested in flooring or carpet projects for your homes. Nora
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Anonymous
Date: 2026-01-26 18:37:49
I recently worked with Gillespie's carpet & Flooring. I couldn't be happier with the results from start to finish, their team was professional, knowledgeable, and attentive to every detail. They helped me choose the perfect flooring for my home, providing great advice on design, durability and budget. Installation was smooth and completed on schedule- the crew was courteous efficient and cleaned up thoroughly afterwards the quality of materials and craftsmanship rally stands out, and my floors look beautiful. I highly recommend Gillespie's Abbey carpet & Flooring anyone looking for hight-quality products and outstanding service. they truly care about customers satisfaction and made the entire process easy and enjoyable.
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Liza T.
Date: 2025-04-10 18:38:19
Scott & Liza Thomford. They did everything they said they were going to do to our one story, 3BR, 2bath, slab home, including when they were going to do it. Professional managers and staff helped us every step of the way -- walls, ceilings, selecting colors, coordinating with new flooring & some new electrical work. On a scale of one (low end) to ten (best), these guys get an eleven.
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Sarah B.
Date: 2024-07-22 21:32:27
We visited Gillespie's Abbey Carpet & Floor to see samples of engineered hardwood flooring that we had chosen for installation at our new home. Casey immediately identified the samples for us and also suggested several others that were within our budget and met our specifications. He was extremely knowledgeable and clearly is passionate about helping customers find the flooring that best suits their needs and tastes. Even though we were not going through Gillespie's for installation, Casey still reached out to the rep of the brand we had chosen to inquire about competitive pricing, and encouraged us to take samples home with us. Though we ultimately chose to move forward with the product that our installer was able to provide for us, we were so impressed with the customer service at Gillespie's, and will keep them in mind for future flooring projects.
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Shonda D.
Date: 2024-07-17 16:44:20
In brief, we needed to remove carpet from 4 bedrooms and we decided to replace the it with laminate flooring. Why laminate? When we bought the house it had laminate in the front room and the hallway. We like it. It's worked well for 8 years. The carpet, not so much. I contacted several contractors. The highest estimate (well known company) was approx. $1500 more than Gillespie's and the other contractors came in lower, but were smaller and didn't have much in the way of availability. I spoke with Casey, he helped me pull swatches, and then we scheduled the job. The new flooring is similar to the older laminate. And it works for us. The installers finished in 2 1/2 days. The original plan was for 3 days. I appreciate them working efficiently because it was really warm those days. They arrived when they said they would (between 8-9 am) each day and they worked. The installers communicated with me frequently. Casey also called to check in to make sure they cleaned up, etc. This was a pain free experience. We absolutely love the flooring!
Read more
Romoanetia L.
Date: 2024-04-17 18:58:18
This review is long overdue. The team at Gillespie's is exceptional. I have had a number of jobs done by them (carpet, wood, ceramic tile, and countertops) and each one has left me fully satisfied. The sales team is very customer service focused. The installers are friendly, on time, neat and very skilled. Jobs are completed on-time as promised. I can't say enough about this business, I'm very grateful to have found them. If you want great service, a business with integrity and produce phenomenal results, Gillespie's is the company for you.
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M A.
Date: 2023-12-28 14:58:12
They came to clean carpet for 255$ they did a horrible job the carpets look the same and were soaking wet the spots I cleaned were better save your money choose to a different carpet cleaning service 0/10 would not recommend.
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Charrise B.
Date: 2023-05-31 01:00:50
We've had Gillespie's clean our carpets for years! They're very professional, caring, and do an excellent job!
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Rebecca W.
Date: 2023-01-14 16:14:23
Howie Muto and the staff at Gillespie Abbey Carpet are great! We recently had all of our carpet/pad and baseboards replaced by them. From start to finish we were treated to courtesy and professional behavior. The installers were highly skilled and efficient. I highly recommend them! The work was done well, timely and we highly recommend this company.
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FAQ About Gillespie's Abbey Carpet & Floor — Based on Independent Research
What materials can I order a countertop from Gillespie's Abbey Carpet & Floor?
What types of spaces does Gillespie's Abbey Carpet & Floor fabricate countertops for?
What shapes of kitchen countertops does Gillespie's Abbey Carpet & Floor fabricate?
What countertop design styles does Gillespie's Abbey Carpet & Floor most often implement in Fairfield, CA?
What is the service area of Gillespie's Abbey Carpet & Floor?
What types of clients does Gillespie's Abbey Carpet & Floor work with?
Does Gillespie's Abbey Carpet & Floor have its own countertop fabrication facility?
Does Gillespie's Abbey Carpet & Floor offer any discounts on countertop fabrication in Fairfield, CA?
What is the price category of Gillespie's Abbey Carpet & Floor in Fairfield, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Gillespie's Abbey Carpet & Floor?
What is the fabrication and installation timeline for a countertop at Gillespie's Abbey Carpet & Floor?
How long does it take Gillespie's Abbey Carpet & Floor to prepare a quote for countertop fabrication and installation?
Does Gillespie's Abbey Carpet & Floor offer cutouts for sinks, cooktops, or other elements?
What guarantees does Gillespie's Abbey Carpet & Floor provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Gillespie's Abbey Carpet & Floor. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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360 Chadbourne Rd, Fairfield, CA 94534