Geo's Marble & Granite
since 2008
Examples of works performed by Geo's Marble & Granite
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About Geo's Marble & Granite — Ranked №3 Countertop Fabricator and Installer in Raleigh, NC
total score
Exact value: 74.438344 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Geo's Marble & Granite, founded in 2008, ranked number 3 in Raleigh, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Geo's Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Geo's Marble & Granite: Total Score & Key Ratings
The Total Score of 74.44 out of 100 achieved by Geo's Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Geo's Marble & Granite has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.17 out of 5.
You can read detailed information and evaluations from our independent research of Geo's Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Geo's Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Geo's Marble & Granite
Geo's Marble & Granite provides professional installation services for granite and marble kitchen countertops. The company has a spacious warehouse in Raleigh that stores samples and materials. Natural stone for making kitchen and bathroom countertops comes from reliable manufacturers and meets high quality standards. Experienced staff will help you choose the right solution for a particular room according to the existing design. The order can be completed within 3-5 working days. Sinks, bathroom and other kitchen accessories are also available at the company's store.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 48
YELP
reviews: 11
reviews: 6
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Geo's Marble & Granite
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Bike Parking
Granite supplier
Countertop store
Marble supplier
Stone supplier
Kitchen & Bath
Cabinetry
Reviews about Geo's Marble & Granite
All (24)
Google (9)
Facebook (4)
Yelp (11)
Natalie Blackmon
Date: 2022-09-20 13:50:33
I reached out to Geos Marble and Granite with a very specific idea in mind for my kitchen. I worked with Elizabeth in the warehouse and she patiently showed me all of the slabs I thought I wanted. She was educated in the care and process of all the different materials. Then, I passed a slab that was totally different than what I was looking for and FELL IN LOVE. I told them I wanted this not only on my counters but on the back splash as well. Omar and his team drove all the way to the coast to measure my counters and back splash and within a week my counters were in. They were courteous and precise with the removal of my old counters and install of the new. I 10/10 recommend Geos. Let the pics speak for themselves! Thank you Elizabeth and Omar!
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Deborah Zoe
Date: 2019-11-21 02:58:58
This review is way over due... Geo is more than 5 stars. I was looking for someone to install high end bathroom slabs.... from the minute I called Geo he was unbelievably helpful he came to look at the area with in a day ... sent me to an amazing slab yard where he helped me pick out wonderful pieces and helped me get a great price on them. He then cut the slabs with wonderful detail and installed them with his team all in a very short period of time. Geo is professional, helpful, kind, honest, well priced and good for his word. You will be very happy if you work with him. I can't recommend him more. If you ever want to talk to me about his work it would be my pleasure. Have Geo give me your number and I will call you.
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James Weiss
Date: 2024-09-17 20:22:10
We got a beautiful quartz top for our new bathroom vanity at a fraction of the cost that Mogastone was going to charge. Elizabeth helped us pick out the stone and it only took a few minutes. There was a problem during installation when the placement of the sinks were incorrectly cut. Our general contractor contacted Elizabeth and her response was “that doesn’t look right” and exchanged the vanity top at no charge to us. She was terrific. You don’t often encounter customer service like that. The bathroom is beautiful. We recommend Geo’s.
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Doug McCaffrey
Date: 2023-03-03 17:12:56
My name is Doug and I am a general contractor. I have worked with geos for 15 years and when the new owner Ross bought it he carried on the tradition of Geo in a great way. I count on these guys to make my new countertops perfectly and install them in a timely fashion which really helps in my business. I will never use anyone else no matter what the pitch may be I'm stuck with Ross and Elizabeth. I'm happy that I am
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Adair Thaxton
Date: 2016-04-01 18:15:39
We requested a quote from Geo's Granite, and the owner, George, came to our home to measure and show us photos of the granite. His prices were better than those of the big box stores and other local companies, the plumbing cost was lower, and the faucet and sink were of better quality than we would have gotten elsewhere. The counters were installed carefully and look beautiful. What really puts the icing on the cake was the customer service. Because we lack common sense, we got an oil stain on the new granite counters less than a week after they were installed. I emailed George to ask for advice, and he offered to come to our home and take care of it himself. I strongly recommend Geo's Granite.
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Carolyn Elliott
Date: 2016-11-03 18:59:59
I love my new granite counters!!! From the day I first contacted George until the counters were installed was less than 2 weeks. He was easy to work with, courteous, and professional. He was flexible to change the date as coordinating with plumber was tricky. And the product looks even better in my kitchen than at the showroom!! I'm very happy.
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Melissa Taylor
Date: 2019-08-06 02:03:05
We ordered river white granite with Elizabeth. She was very friendly, knowledgeable, and helpful. We chose Geo's because the price was the lowest quote and turnaround time was going to be quicker than competitors. Ross came out and measured. About a week later, the installers came in and were friendly. They spent several hours on the install. We contacted Ross a couple weeks later because the light granite seemed too porous. Ross gladly came back and resealed the counters. They look gorgeous and the second coat did the trick. Overall, great experience.
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Bryanne Bornstein
Date: 2024-02-22 20:08:08
The installation and product quality of our bathroom countertop from Geo’s deserves 5 stars. Unfortunately, the customer service deserves zero. In addition to being slow to return phone calls and emails, and our countertop arriving to be installed with literally 15 minutes notice, ineffective customer service led us to believe we were choosing one of two finishes for a product that in actuality doesn’t exist. What should have been communicated as “there is a range of variety in how the finished product will look” was instead described to me on more than one occasion as “you can pick between A and B.” Miscommunications certainly happen, and this seems to be the result of an inadequately educated employee who I learned is no longer employed by the company. When I called to express frustrations and figure out what had happened, the response I received was completely lacking in any sort of understanding, or genuine apology and instead contained a list of reasons why things are hard on their end. Very sour end to what had been an otherwise positive experience, and thankfully the end product is of expected quality, but I would not work with them again.
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Brenda Golden
Date: 2016-04-14 20:14:50
We upgraded our kitchen along with restoring after a water damage event. We were extremely pleased with our experience with Geo and his company. He was patient with us and the great advantage was actually being able to pick out and see the exact piece of granite we wanted. He and the installers were on time for the appointments and were truly professional. We love our new granite countertops and would highly recommend the company.
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MaryAnn Jefferson
Geo’s did a phenomenal job with out rental property. Affordable, honest, & down to earth company. I’m super particular and I was so pleased with the work that was done. So happy I found Geo’s & I love that I chose them over a big box store!
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Michelle Cooke
Exceptional customer service; beautiful product. George seemed to know exactly what I wanted and found a beautiful slab of leather finished granite for our kitchen. He is very professional and good to work with.
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Rachel Lin
The designs are very nice.
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Kathy Hodges McElveen
George is great to work with. A good selection of stone. Very reasonable prices and quick response/turn-around.
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John B.
Date: 2022-03-08 22:01:17
We were looking for a provider for solid surface countertops. We weren't sure what we wanted. Elizabeth helped us through the process. The material we selected was quartz. It turned out beautiful and the crew was diligent in the installation. The guy who came to measure was thorough and explained what to expect so we knew where to expect cuts. The fit is great. We followed up by taking care of the backsplash on our own. this finished up our kitchen remodel. We built an island, painted cabinets and the walls. The place is almost new looking. Great job, timely delivery, and competitive pricing. We would use them again, if the occasion arose. For some reason, Yelp is listing Surfside Beach, SC. We are in Elm City, NC John B.
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Louise C.
Date: 2019-02-28 01:57:42
Ever since we moved into our new house, every person that comes in comments on how beautiful the kitchen counter is. I'm in love! The sales woman was great. She was so patient with my husbands 1000 questions and gave us all the prices for all the different options we picked out. We did run into some issues when it came to the installation process. But I contacted the owner and he did make sure that all of the issues were addressed and corrected. I would def recommend them.
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Staci-Jeane N.
Date: 2017-11-26 16:30:19
We love our new granite countertops. After shopping around, it was clear that Geo's was the only choice for us! We were more than pleased with the granite selection, quality, price and timely manner of installation. The owner is not only a hands on, reliable, and a knowledgeable businessman, but he is also has a great eye for design. I highly recommend Geo's for their high standards of quality, as well as their dependability and professionalism.
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Martha M.
Date: 2017-08-07 00:48:18
Love my granite countertop in my master bathroom. Great experience all around with Geo's Marble & Granite. I would highly recommend.
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Jon D.
Date: 2015-10-26 18:27:27
Geo's was a great experience. George held to his original appointment, came and took measurements on a Friday, provided fair pricing (I received multiple quotes) and his crew had the granite counters installed the following Friday. His crew was first class. Over all, a great experience. I've already recommended Geo's to friends.
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N M.
Date: 2012-12-03 15:02:43
George did our granite work in a timely and professional way. They completed the work within 2 weeks of me getting in touch with them. They were early the day of the installation. They were professional in terms of their behavior. I recommend them highly.
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J T.
Date: 2019-09-21 19:45:49
Some trouble spots, but okay in the end. As a direct importer of granite, Geo's eliminates sales showroom "middleman" expenses and saves you money; your experience is more like going to a warehouse than to a sales showroom. The initial sales/shopping experience went fairly well; but later it was a mix of good service and serious lapses- forgetting to add sales tax on the original price estimate, forgetting to take away the old sink and leaving it by my front door, leaving ugly hash marks on the wall after install. The template person initially was hard to deal with; later he improved. Geo's only offered a one year granite sealer; you may wish to request no sealer and separately subcontracting a "next generation" 15 year sealer. In the end, though, the price was reasonable, the granite good quality and they accommodated our request for early install; they later did right by the wall damage. If you are willing to spend the time being closely involved in the details of the process, I recommend giving them a try.
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Nona F.
Date: 2012-10-31 11:40:34
We had Geo's Marble and Granite handle our kitchen and master bath counter tops including sinks and they did a great job for the best price! Very happy.
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Jennifer P.
Date: 2020-07-24 14:58:38
While this company has lots of 5 star reviews, some of the info listed by others is not correct. We had someone come out to measure for our install - they didn't do a template. When we called we were told that they would come out and re-measure and "wouldn't charge us" but that normally there is a charge. Our expectation is that if it is the company's mistake - there shouldn't even be a conversation about additional charges. We had countertops installed and when they left we noticed that a few of the pieces were cut incorrectly. The installers left it like that with tip in hand and didn't say anything or try to fix it before they left. When we called Geo's, they came out 2 days later to look at it and realized that they needed to replace 2 pieces and re-set 1. There were a lot of inconsistencies in the cuts (some rounded corners and some square and measurements off by 1 1/4 inches). These mistakes were visible to anyone who came in to our house - even me who doesn't know about stone installation could see they were not right. We finally were given a new install date of 1 1/2 weeks from the original install because their fabricator (Geo's is a supplier not a fabricator - they send it out) had some issues. The appointment was set for a Friday from 10-12 and at 10:30 that morning we received a call asking when we would like to schedule our install next week. WHAT??? They were supposed to be coming that day. The stone is beautiful but the process of communicating and getting this job done right has been trying. We feel like we are not that million dollar customer so we are on the back burner. We researched places to get our stone and selected this company because of the 5 star reviews. Don't be fooled - the communication is challenging and we have to leave many messages and texts for us to find out when they will be coming (vs them being pro-active). That is not how I like to do business. As of this review - we are still waiting for a new NEW date to have our fixed countertops installed and meanwhile without a kitchen sink while we just wait for Geo's to figure it out.
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Peggy E.
Date: 2024-06-23 15:07:51
I have been trying to get Geo to come back to my house and repair the scratches on my stove for ONE YEAR at this point. The staff at Geo is definitely lacking in communication skills. My porcelain countertop cracked where they should have put in a seam and it is under warranty and they still have not come out to replace it. I would not recommend Geo to anyone.
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Stephanie S.
Date: 2020-09-28 13:34:00
We had a horrible experience with Geos. I would not use them for your kitchen countertops or solid surface backsplash. We had a contract for a solid surface backsplash and when the installer arrived he was using 2 small pieces behind our stove? The seam was going horizontal and not at all what we agreed on! The owner proceeded to tell me that was common practice and in the mean time his wife was texting me that that was not acceptable and Ross (her husband and owner of the company) has a solid surface backsplash and it does not have a horizontal seam half way up! After many terrible conversations (where the owner spoke extremely nasty to me multiple times - once on speaker for my builder and his team to hear) they came back with a solid surface as we had contracted for. The owner came to measure- he did not use a laser to measure. I later learned from my builder that a laser is used to measure in this field of expertise. Our solid surface backsplash is all over the place- it was cut too short in 3/4 of the kitchen and then at an angle under our hood- the installer used white glue to try and hide this (now we have globe of white glue everywhere!) It is a HUGE mess! We have been left with a mess and would advise you to not use Geo's.
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FAQ About Geo's Marble & Granite — Based on Independent Research
What materials can I order a countertop from Geo's Marble & Granite?
What types of spaces does Geo's Marble & Granite fabricate countertops for?
What shapes of kitchen countertops does Geo's Marble & Granite fabricate?
What countertop design styles does Geo's Marble & Granite most often implement in Raleigh, NC?
What is the service area of Geo's Marble & Granite?
What types of clients does Geo's Marble & Granite work with?
Does Geo's Marble & Granite have its own countertop fabrication facility?
Does Geo's Marble & Granite offer any discounts on countertop fabrication in Raleigh, NC?
What is the price category of Geo's Marble & Granite in Raleigh, NC?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Geo's Marble & Granite?
What is the fabrication and installation timeline for a countertop at Geo's Marble & Granite?
How long does it take Geo's Marble & Granite to prepare a quote for countertop fabrication and installation?
Does Geo's Marble & Granite offer cutouts for sinks, cooktops, or other elements?
What guarantees does Geo's Marble & Granite provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Geo's Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2810 Yonkers Rd #4b, Raleigh, NC 27604