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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 6
Montgomery, AL City Rating: We have identified this city as the primary city for this contractor.

Gardner Flooring & Design

since 1979

Examples of works performed by Gardner Flooring & Design

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About Gardner Flooring & Design — Ranked №6 Countertop Fabricator and Installer in Montgomery, AL

56.74

total score

The main rating value calculated from more than 30 indicators.
Exact value: 56.744444 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Gardner Flooring & Design, founded in 1979, ranked number 6 in Montgomery, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Gardner Flooring & Design among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Gardner Flooring & Design: Total Score & Key Ratings

The Total Score of 56.74 out of 100 achieved by Gardner Flooring & Design in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Gardner Flooring & Design has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.14 out of 5.

You can read detailed information and evaluations from our independent research of Gardner Flooring & Design’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Gardner Flooring & Design directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Gardner Flooring & Design

Gardner Flooring & Design has been in the Alabama market for over forty years, initially specializing in the sale of natural stone flooring. Now the company has its own team of professional designers who develop projects for remodeling or renovating kitchens and bathrooms. Customers wishing to install new countertops can choose from a wide range of natural granite or quartz surfaces. The company also sells hardwood products, laminate, carpets and ceramics, and offers window coverings, which provides all the necessary materials for complex repairs of residential and commercial premises.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.138889 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

1

Very High

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Gardner Flooring & Design

Small business

Delivery

In-store shopping

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Service guarantee

Checks

Credit cards

Debit cards

NFC mobile payments

Accepts Credit Cards

Open to All

In store shopping

Flooring

Shades & Blinds

Countertop Installation

Flooring store

Carpet installer

Carpet store

Rug store

Window treatment store

Wood floor installation service

Reviews about Gardner Flooring & Design

All (16)

Google (9)

Facebook (7)

Source: icon-google Google
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Stephanie Barrett

Date: 2017-06-19 21:41:35

Someone came to assist me as soon as I arrived. He asked important questions to direct me to the right products so I could see what I need and not waste time. The salesman was very polite.

Source: icon-google Google
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Roscoe Howell

Date: 2019-03-28 19:22:12

Having a great selection of carpet and area rugs is in itself worthy of five stars but when you add the quality service provided to us by the General Manager, Doug Walton, you truly have a winning combination that can’t be beat. Also noteworthy is the attention to detail and respectfulness of the installers. All around, five shimmering stars. 3/28/19 Well it has been a year since our last visit to Gardner Carpets and Doug Walton and the only thing I can add is that quality customer service and attention to detail is consistent. Thanks, once again for a great shopping experience.

Source: icon-google Google
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Julia Upton

Date: 2024-04-28 13:37:51

I would highly recommend Gardner! Our sales rep (Meredith) was great! Easy to work with and even came twice to make sure everything was good. The installer did a fantastic job as well!

Source: icon-google Google
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Glen Struchtemeyer

Date: 2024-07-25 20:11:23

The sales staff were very helpful. Had a no cost in house visit. The installer was great. The one recommendation is to change your furnace filter after the install. I change mine regularly and these were the dirtiest I have ever seen. My install was yesterday so make sure you check them.

Source: icon-google Google
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Lisa Jackson

Date: 2023-06-29 16:36:12

Fantastic!! Love our new tile😁

Source: icon-google Google
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Randy Newton

Date: 2018-02-23 01:24:32

Installer came in and 74 yr old mother’s dog jumped on his leg. Installer thought dog (yorkie) had bitten him. Threatened my mother that he would hurt the dog if it tried to bite him. Upset my mother very badly. Owner apologized and the installer apologized but had already upset my mother. My mother waited outside until installer left. I manage people as well and if one of my employees pulled this stunt he would not have a job. Until this company can get their employees “on a leash” I wouldn’t let them in my house.

Source: icon-google Google
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Andrew Pair

Date: 2022-11-23 17:12:44

We used Gardner flooring & design to replace our floors and we could not be happier with the end result. Lori and Robert were great to work with. The installers did a fantastic job. I would highly recommend using Gardner Flooring & Design!

Source: icon-google Google
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Kat Serafin

Date: 2018-12-04 02:56:31

This was the only place of several flooring shops that stated with confidence they could execute the vision of what we wanted - and we were not disappointed! The team of installers, led by Jose, was meticulous, fast, and efficient. I came in with a Pinterest idea, and they made it happen - I will not hesitate to recommend Gardner to anyone wanting a challenging design realized.

Source: icon-google Google
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Ruth Billingsley

Date: 2021-07-25 15:39:14

I was very please with the service I received at Gardner Flooring. I needed 1780 sq ft of mohawk flooring in a timely manner and they were able to accommodate me.. My salesman Nick was very professional and attended to my every need. Pricing was great, Nick kept me informed about deliver date. I would definitely use them again.

Source: icon-facebook Facebook
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Amy Sequeira-Saurey

recommends

I worked with Sammy. We purchased a new home from Lowder, and from day one he was so helpful in teaching us how to care for our wood floors. We recently sustained water damage and had to replace all the wood. Sammy spent so much time with us helping us decide on the best flooring option. He also worked hard to get our house back together, and really cared about how the damage to the floor and upheaval in the house from it was impacting our family. The team that installed the floor was amazing and had great attention to detail. I can’t say enough good things about Gardner!

Source: icon-facebook Facebook
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Kelli Gilliam

recommends

Mark Higgins was very patient as it took me 5-6 visits over a 4 month period to pick out our new floors! Love them!!

Source: icon-facebook Facebook
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Grant Sullivan

recommends

Gardner Flooring and Design did our entire house 3 years ago and it still looks fabulous. Robert Gardner is always available to help with questions and the price was the best. Thank you Robert, Bobby and Lisa. Grant and Marie

Source: icon-facebook Facebook
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Judith K Heinzman

doesnt_recommend

I had a Stanton Dharma 11 x 11 rug bound and installed 9 months ago, paid over $3,000.00. Bound edges still curling up all the way around the rug. When I called manager Doug several times he said “try sewing it to the pad with nylon filament”. I will no longer do business with Gardner carpet in Montgomery!

Source: icon-facebook Facebook
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Debbie Daniel

recommends

Professional. Knowledgeable. I'm so indecisive and the super staff helped me pick out my perfect floors. I'm so happy with them and my guest always rave about the beauty of them. I'm going back for countertops now!!!

Source: icon-facebook Facebook
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Molly Bear Drumwright

recommends

I had hardwood floors installed this week by Gardner Flooring & Design. They look amazing! The installers were prompt, courteous and FAST! They were finished by lunchtime.Thank you so much to everyone at Gardner's, especially Robert Gardner, who checked on the job every step of the way to make sure it went well.

Source: icon-facebook Facebook
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Josh Fields

recommends

Did an excellent job with the new carpet installation. On time and on budget. It looks great!

FAQ About Gardner Flooring & Design — Based on Independent Research

What materials can I order a countertop from Gardner Flooring & Design?

What types of spaces does Gardner Flooring & Design fabricate countertops for?

What shapes of kitchen countertops does Gardner Flooring & Design fabricate?

What countertop design styles does Gardner Flooring & Design most often implement in Montgomery, AL?

What is the service area of Gardner Flooring & Design?

What types of clients does Gardner Flooring & Design work with?

Does Gardner Flooring & Design have its own countertop fabrication facility?

Does Gardner Flooring & Design offer any discounts on countertop fabrication in Montgomery, AL?

What is the price category of Gardner Flooring & Design in Montgomery, AL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Gardner Flooring & Design?

What is the fabrication and installation timeline for a countertop at Gardner Flooring & Design?

How long does it take Gardner Flooring & Design to prepare a quote for countertop fabrication and installation?

Does Gardner Flooring & Design offer cutouts for sinks, cooktops, or other elements?

What guarantees does Gardner Flooring & Design provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Gardner Flooring & Design. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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