G.W. Surfaces
since 1976
Examples of works performed by G.W. Surfaces
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About G.W. Surfaces
total score
Exact value: 62.205764 out of 100.
Since it was opened in 1976, this organization has grown into an industry leader in countertop manufacture as well as countertop installation services. Its extensive item selection includes quartz, granite, and marble countertops in addition to engineered surfaces. Among the regions of southern and central California, they offer their countertop services to local clients, from commercial builders to homeowners. They have established a strong reputation on the countertop and remodeling market thanks to their knowledge of construction and design as well as their dedication to total client satisfaction. The previous buyers left many fabulous reviews on goods they received.
Customer Feedback Score
reviews: 7
YELP
reviews: 10
reviews: n/a
CoCo
reviews: n/a
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Sill rail
Contact G.W. Surfaces for a Free Estimate
2432 Palma Dr, Ventura, CA 93003
Additional benefits of G.W. Surfaces
Wheelchair accessible entrance
Wheelchair accessible parking lot
Bike Parking
Kitchen & Bath
Countertop Installation
Granite supplier
Countertop store
Home goods store
Reviews about G.W. Surfaces
All (17)
Google (7)
Yelp (10)
Dave L.
Date: 2012-10-05 00:04:37
Jerry and the crew were awesome, Finally was able to upgrade our kitchen after having off the shelf HD laminate countertops. Told the crew at GW Surfaces what style we were looking for and we found the slab that was within our budget that we wanted. From start to finish it was much quicker then we expected, Installers we great and very personable which made everything even more pleasant. Plus all the extra suggestion on which sink, color tile backsplash would look good etc. Finished product is awesome and really transformed our kitchen, thanks again and we'll be recommending you to all our friends!
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Jorge Ramos
Date: 2024-04-21 16:52:41
They treat their employees like slaves, no PTO benefits or vacations. They overcharge and undeliver. Greedy owners!
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info classic
Date: 2024-08-10 05:42:39
Great product, service, and turnaround times!
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Randy Long
Date: 2024-08-06 00:58:35
GW Surfaces did an excellent job on our quartz countertops! Communication was great throughout our whole experience. Installers game quickly and did a fantastic job. Couldn't ask for anything better than what we got.
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Stephanie Keairns
Date: 2012-09-20 23:41:54
I recently became a customer/client of GW Surfaces and couldn't have been more pleased! The hit all points that I look for in recommending them to others: Prices were fair and reasonable, quality and selection of products allowed me to find exactly what I was looking for, and their exceptional service and follow through were spot on! The office staff, sales team, and installers all were well informed and responsive. I ended up buying granite for a second home and bathroom from them! I can be a tough critic...so thank you to the team at GW Surfaces who made this buying experience pleasant from start to finish! Stephanie K, Camarillo
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JoAnn Slattery
Date: 2024-03-29 23:56:42
Very happy to have worked with GW Surfaces and affiliates. Each person expertly took us through their piece of the process under the guidance of Ron. We appreciated the ability to choose our slabs once Gene measured our spaces and then to work with the fabricator in order to match up the veining to perfection from the counter to the backsplash. The fabricator was particularly kind and understanding as we worked our way through their process. Our counters are absolutely beautiful.
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Robyn Ashley
Date: 2014-08-08 21:14:25
Wonderful service.
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Dustin B.
Date: 2022-05-16 18:10:04
GW Surfaces has now supplied 3 corian counter tops for my 3 different kitchen remodels over a 15 year span. Their work is always really high quality, which is why I keep going back. This last experience gives you even more insight into their company. On installation day one of the pre-fabbed pieces wasn't right, so they took it back to the shop, and came out to re-install the next day. When I got a chance to really look at the piece, I wasn't thrilled. I waited a couple days to make sure about whether I wanted to pursue asking them to fix it. I called about 5 days later, and they responded immediately; validating my opinion that this one little corner wasn't great, and offering to fix it straight away. They were out the next day, pulled the counter top, took it to the shop, and reinstalled a couple hours later. And I'm thrilled.
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Jeffrey G.
Date: 2021-08-27 16:22:04
These guys did an outstanding job from initial contact through completion of the job. My kitchen turned out amazing, and the countertops are major focal point, so getting it done right was crucial. Very happy with the results, would not hesitate to recommend this company.
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Randy C.
Date: 2017-01-23 16:44:12
Very very pleased with GW Surfaces and the job they did on our countertops. We really liked working with Mike - he is clearly focused on helping his clients get what they want without any kind of high pressure sales. We shopped around of course and by far, had the best sales experience with GW and Mike which is why GW got our business. We had one hiccup with installation - a piece that was about an inch short. No questions asked, GW noted the error in their measurement and had another piece refabricated and out to our kitchen within about 2 days. Highly recommend this business - it's always nice to support a local business and more importantly, to recognize a company that provides high quality, ethical work. Thanks guys!
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Donna N.
Date: 2016-05-21 02:49:52
After researching several companies and having a few bids done, we settled on GW Surfaces to replace our countertops and we were so happy with our choice. Brandy, was a wonderful receptionist, always friendly and willing to help. Mike came to our home and gave us an estimate. He was on time, thorough and very informational about the process and our options. I called him and emailed him several times and he was gracious and helpful with my many inquiries. ;) Richard was great in scheduling and accommodated our needs to get it done on a specific date. The team came in and demolished, prepared for new counters and cleaned up nicely. The next morning they were prompt and worked very hard to get it all done. All in all, we had our granite kitchen and two bathrooms replaced with beautiful quartz and they had it completed in two days! Wonderful work! Thanks GW!
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TrishaJohn W.
Date: 2015-03-17 22:39:47
Mike was an attentive salesperson, he visited our home and was able to meet our kitchen counter needs. Gerry came and did very detailed measurements while clearly telling us of our specific needs. And on installation day, Gene and Pedro cheerfully began the task of installing our beautiful granite. They meticulously fitted our granite and left our house very clean. I highly recommend using GW surfaces!
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Dave L.
Date: 2012-10-05 14:48:29
Fast, proffesional, as a homeowner they made the whole experience easy, from picking the slab to install was quicker then we expected, and the finished product is beatiful!
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M. H.
Date: 2012-09-26 21:26:07
GW Surfaces if an extremely professional organization from beggining of the process to the end! I love the fantastic job they did on my kitchen granite. It looks wonderful. Thanks for the great workmanship.
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Greg S.
Date: 2015-01-14 19:48:33
Our granite counter top finally showed up. Installers Jaime and Gene were the BEST. They worked hard and at every turn, asked us our opinion as to how we would like the granite to be fitted to the countertop. These guys worked 4 hours on our project, never complaining and alway apologizing for the screw up in the shop. These 4 stars are for the work installers Jaime and Gene did, not the salesman nor the shop people.
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Kara W.
Date: 2017-10-03 05:29:59
Anybody who reads my reviews knows I very much dislike giving 3 star reviews, so I have been hesitant to write this, partly as I felt as if I was dealing with 2 companies; one that deserved the full 5 stars & the other that deserves 2, maybe. The hubby & I had countertops put in our house several months ago. Our initial experience with the salesman Mike, was great. We visited the company's showroom more than once. Mike was always welcoming & informative. GW was not the cheapest quote we got, but we were so pleased with the customer service he provided, he sold us on the company. Unfortunately that is where company 1 ended & company 2 came in. Scheduling was a nite mare, getting anybody to call us back was nearly impossible, so we called Mike. Then when we did get a call it was a 24 hour notice of people showing up (anybody who has had major renovations knows that as badly & quickly as you want things done, you need to coordinate electricians, plumbers, floor guys, painters). The installers were friendly. When the work was complete it was ok. We needed some touch-ups done & a small repair after the install. And so again, we were back to absolutely no return calls. After several days of this, we again reached out to Mike. He ended up coming out to our house & doing the work himself after hours. He is the only person we dealt with that seems to care about his companies reputation. The second part of my hesitation stems from what is listed on this companies own profile here on Yelp, touting customer service, I think maybe they should be reminded of it's importance.
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Janice B.
Date: 2023-06-12 23:20:42
The owner of this business continues to miss the point of the review. You are a licensed contractor bound by the rules applicable to the CSLB, the CA regulatory agency, i.e. having licensed sales representatives, providing a Homeowner's written contract with written change orders as may be needed, limiting your customer deposit to 10% or $1K of the contract value and most of all providing quality workmanship on a job with as you state exceptional customer service. This did not occur on this project encounter. Seems unusual that after 47 years of being a high volume installer and operating in a large part of CA ... GW has managed to garner 9 reviews. Sad.
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2432 Palma Dr, Ventura, CA 93003